Staff members in this hotel are very polite and try to make sure that guests feel comfortable and have anything they need. However, many things are beyond their control. The rooms are in poor condition and in need of repair. Paper thin walls so I could hear everything happening in the rooms around me, TV offers only Italian tv channels with no smart tv present (it’s 2024 time to upgrade), so I couldn’t even drown out all
the sex noises by watching a movie… barely working shower. What made me angry the most was the advertised bar was closed and advertised coffee shop / lounge was just a wending machine. However, staff members tried to accommodate me as well as they could and promptly found a kettle for my room.