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Recensioner av Hotel Kent

3 out of 5
Hotel Kent
Via Reggio Emilia 71, Rome, RM

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 25 av 111 recensioner" "
8 - Bra i betyg. 51 av 111 recensioner" "
6 - Okej i betyg. 24 av 111 recensioner" "
4 - Dåligt i betyg. 4 av 111 recensioner" "
2 - Väldigt dåligt i betyg. 7 av 111 recensioner" "

8,2/10

Renlighet

8,6/10

Personal och service

8,2/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

2/10 Väldigt dåligt

Senad

Bodde här 4 nätter i december 2022
Svar från Nurgul 3 jan. 2023
Having no comment, we do not know why you have left us 2 points

6/10 Okej

Lena, Skåne

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
OK
Helt ok hotell något utanför de mest intensiva turistområdena. Prisvärt skulle jag tro utan att ha annan erfarenhet av hotell i Rom. Något slitet men rent. Trevlig personal men alla kunde inte engelska. Ganska små rum och vårt sovrum gränsade till grannens badrum, lite väl lyhört. Sov hyfsat trots sydeuropeiskt hårda sängar.
Svar från Direttore 30 jan. 2016
Tack för din kommentar är viktigt för oss att ha intryck från våra kunder att förbättra och tjäna en bättre service. Hälsningar riktning

6/10 Okej

Johan, Sweden

Gillade: Renlighet, personal och service och rummets bekvämlighet
Gillade inte: Boendets skick och faciliteter
Nice stay for a small cost
The stay at the hotel was pleasant. The rooms were ok for the price and the service was good but the personal did not speak much English. The break first was ok (an espresso, croissant and some toasted bread). The location was good, about 15 min walk from Termini and 30 min to the Pantheon.
Svar från Direttore 3 okt. 2015
Thank you very much for your review, I hope to get back again as our guest. Greetings

4/10 Dåligt

Elisa

Affärsresenär
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Il water di una delle due stanze purtroppo era ancora sporco di escrementi. Mobili riparati con lo scotch. Colazione nella media. Sarebbe stato preferibile qualcosa di fatto in casa. Il personale comunque gentilissimo e disponibile.
Bodde här 1 natt i mars 2024
Svar från Francesca 31 mars 2024
Buongiorno signora Elisa, da lei non abbiamo ricevuto nessuna lamentela direttamente, anzi alla fine del soggiorno ci ha anche detto che era stato tutto perfetto. Se ce l'avesse detto subito le avremmo cambiato immediatamente la camera.Comunque, la ringraziamo per aver apprezzato lo staff.

10/10 Fantastiskt

Higinio

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great
Bodde här 7 nätter i mars 2024
Svar från Francesca 16 mars 2024
Hello, thank you so much for your comment. We're very happy that you enjoy your staying!

4/10 Dåligt

Mohamad, kuwait

Gillade inte: Personal och service och boendets skick och faciliteter
Very bad receptionist staff only the lady was smiling the other Asian maybe Chinese guy was fighting with us Overall very bad experience will never repeat it again in this hotel
Bodde här 5 nätter i januari 2024
Svar från Victor 5 feb. 2024
Good evening Mr.Mohamad, thank you for your feedbackAbout your comment, Staff said to you that if you need something like food,coffee if can to ask and dont take by yourself, cause can be hurt with machines.Staff

10/10 Fantastiskt

Amber

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We enjoyed staying here! Nice and clean, cool area that isn’t touritsty. Only complaint was the walls were not very soundproof so a bit noisy, but understandable given the age of the building.
Bodde här 2 nätter i december 2023
Svar från Samy 28 dec. 2023
Thank you

8/10 Bra

sandra anna maria

Gillade: Renlighet och personal och service
Bodde här 1 natt i november 2023
Svar från Samy 22 jan. 2024
Grazie per la sua recensione molto gentile

2/10 Väldigt dåligt

Andrew

Bodde här 3 nätter i november 2023

6/10 Okej

Lisa

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service
The shower would flood after ~3 minutes of use. You would have to turn the water off whilst you waited for it to drain (which took another 3 minutes). I spoke to a staff member as soon as the issue became apparent. Nothing was done to fix this.
Bodde här 4 nätter i november 2023

6/10 Okej

David

Gillade: Renlighet och personal och service
Okay but needs some help
Although the location of the hotel is great with restaurants and cafes close by, the washroom was extremely small and the shower was even smaller. I am 6 foot and 250 lbs and had to get into the shower sideways. This is not what I expected for a hotel in Rome.
Bodde här 4 nätter i oktober 2023

8/10 Bra

michael

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
it was fine for the price. we were upgraded to a private bath which was nice, but there was no fridge which would ve been nice
Bodde här 4 nätter i september 2023

10/10 Fantastiskt

Paola

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
OTTIMO
Bodde här 1 natt i oktober 2023
Svar från Nurgul 4 okt. 2023
Grazie per la recensione

6/10 Okej

Andrea

Gillade: Renlighet och personal och service
Ni bien, ni mal
El hotel esta bien, con buen wifi, lo unico malo es que no tiene aire acondicionado y en verano puede ser muy fastidioso, ya que solo se puede dejar la ventana abierta y hay mucho ruido afuera. Estancia regular, las camas son un poco incomodas, pero la ubicación es buena
Bodde här 2 nätter i september 2023
Svar från Nurgul 11 sep. 2023
Thank you for your review, regarding the air conditioning, there are only in comfort rooms, in the classic and economy rooms the air conditioning is not included.You booked an Economy room with shared bathroom and without air conditioning. We are sorry that you did not appreciate the free upgrade we had made to a Classic double room with private bathroom, instead to pay 12 per night

8/10 Bra

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Staff were very friendly and it was convenient to travel to attractions
Bodde här 3 nätter i september 2023
Svar från Nurgul 9 sep. 2023
thank you for feedback

8/10 Bra

Nicolas

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 1 natt i augusti 2023
Svar från Nurgul 25 aug. 2023
Dear Nicolas, thank you for review.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hotel Kent
Our tree night stay in Hotel Kent was very comfortable. A very clean room and friendly employee. The location of the hotel was ok, we could walk to the main touristic areas in ca. 20 minutes. If we go to Rome again, we will not look for another hotel
Bodde här 3 nätter i juli 2023
Svar från Nurgul 12 aug. 2023
Thank you for your feedback. We are delighted that you enjoy your holiday in Rome. We hope to see you again as our guest.

6/10 Okej

Tiffany

Reste med familjen
Gillade: Personal och service
The hotel staffs are super friendly. Lots of restaurants and mini mart around as wells. However, it does require some walk to get any sights, and a bit far from subway The fixture and amenities of hotel were outdated. Bathroom was really dark, and the room has no AC. Between rooms, it was thin wall that I can hear next door using washroom and talking.
Bodde här 1 natt i maj 2023
Svar från Nurgul 11 juni 2023
We are pleased that you appreciated the work of our staff.As far as the metro is concerned, it is a 12-minute walk from us, otherwise there are several buses within 2 minutes of our hotel to get to the city centre.Regarding air conditioning, your reservation of an Economy Double does not include air conditioning even the private bathroom, we are sorry that you did not appreciate the free upgrade to the private bathroom on our side we made.

10/10 Fantastiskt

Lu

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We really enjoyed our stay. The staff was amazing.
Bodde här 3 nätter i maj 2023
Svar från Nurgul 25 maj 2023
Thank you for the review!

10/10 Fantastiskt

David

Bodde här 3 nätter i maj 2023
Svar från Nurgul 25 maj 2023
Thank you for the review!

2/10 Väldigt dåligt

Verifierad resenär

Gillade: Renlighet
Gillade inte: Personal och service och rummets bekvämlighet
Hotel Kent
On arrival staff couldn’t tell us a thing about the place told us there wasn’t laundry service or there was but it was down the street 6 minutes walk, when it was listed in the hotels details. Asked another staff member the next day they said they did have laundry service. stayed two nights the first night the shower filled with water and couldn’t drain and the second no hot water and when asked the staff they said you have to get in quick. They made up for it tho gave us a free coffee for not being able to have a shower for 2 days. YAY
Bodde här 3 nätter i november 2022
Svar från Nurgul 4 jan. 2023
Dear, thank you for your review, my colleague being new did not know that we offer laundry service for extra fee.We deeply apologize for being waiting for the hot water, its because our structure is an ancient building we are only allowed to install a specific tipe of water warmer.

10/10 Fantastiskt

Davide

Bodde här 1 natt i november 2022
Svar från Nurgul 11 dec. 2022
Dear Davide, Thank you for the review!

10/10 Fantastiskt

Andrea

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
La pulizie degli ambienti e la cordialità del personale
Bodde här 1 natt i oktober 2022
Svar från Nurgul 22 okt. 2022
Gentile Andrea, la ringraziamo per feedback.

8/10 Bra

Felix

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Close to the Roma Termini
Bodde här 4 nätter i oktober 2022
Svar från Nurgul 15 okt. 2022
thank you for feedback

10/10 Fantastiskt

Alessandro

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff, small breakfast area but nice breakfast, everything was clean, just be careful don’t forget to get the front door code , no front desk service after 11pm
Bodde här 3 nätter i september 2022
Svar från Nurgul 17 sep. 2022
thank you for rewiev

10/10 Fantastiskt

martin

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice place
Godt hotel, rent og pænt.. flinkt personale .. gåafstand til stort set alt. Stille område af Rom....svært at finde p plads, men det gik.
Bodde här 4 nätter i juni 2022
Svar från Nurgul 10 juni 2022
Thank you for your feedback. We hope you visit us again. Our hotel staff will make your stay as great as possible.

10/10 Fantastiskt

Greta

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i maj 2022
Svar från Nurgul 9 maj 2022
Dear Greta, thank you for review. We hope you visit us again. Our hotel staff will make your stay as great as possible.

10/10 Fantastiskt

Lidya

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Güzeldi
Çalışanlar güleryüzlüydü bize çok yardımcı oldular. Odalar her gün temizlendi çok temizdi . Ulaşım olarak her yere gidiliyor. Hiç sorun yaşamadık
Bodde här 5 nätter i april 2022
Svar från Nurgul 3 maj 2022
Dear guest, thank you for choosing and staying at the Kent Hotel. We are happy that you have greatly appreciated our location, the friendliness of the staff, the services and the cleanliness. We will be waiting for you soon in Rome!

8/10 Bra

Francesco

Reste med familjen
Gillade: Renlighet och personal och service
Bodde här 2 nätter i april 2022
Svar från Nurgul 27 apr. 2022
Grazie per la sua recensione.

8/10 Bra

Maeva

Bodde här 3 nätter i april 2022
Svar från Nurgul 27 apr. 2022
Thanks for your review.

8/10 Bra

Juan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff is very friendly and the morning continental breakfast is fresh and welcoming. Thank you
Bodde här 6 nätter i april 2022
Svar från Nurgul 12 apr. 2022
Thank you for review, we hope you visit us again.

8/10 Bra

Dario

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I took advantage of a single room with private bathroom, very nice, neat and clean with only flaws regarding soundproofing (you could hear all the openings of the hotel door and the entry and exit of guests) and the bidet with reduced water flow. For the rest I found very kind and helpful staff as well as a good breakfast; with regard to breakfast, I would like to say that the price proposed in the structure would seem to be lower than that proposed on Expedia. Lastly, I would add that the area where the hotel is located is well served and pleasant, although I have known it mainly for work. Thank you!
Bodde här 5 nätter i februari 2022
Svar från Nurgul 9 mars 2022
Thank you for your feedback. It is very valuable for us, as it helps to improve the quality of our services. We hope you visit us again.

10/10 Fantastiskt

Ruben

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i januari 2022
Svar från Nurgul 2 feb. 2022
Thank you for your feedback. It is very valuable for us, as it helps to improve the quality of our services. We hope you visit us again. Our hotel staff will make your stay as great as possible.

10/10 Fantastiskt

Eugenia

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2022
Svar från Nurgul 12 jan. 2022
Gentile Ospite, la ringraziamo per la sua recensione! Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

8/10 Bra

Nicolangelo

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gradevole
Bodde här 3 nätter i januari 2022
Svar från Nurgul 8 jan. 2022
Gentile Nicolangelo, la ringraziamo per la sua recensione! Hotel KENT***

4/10 Dåligt

Fabio

Affärsresenär
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Brutta sorpresa
Ho scelto questo albergo perche fra i servici è segnalato il parcheggio , xhe invece non hanno e devi parcheggiare nella strada oppure in un garage dove ti vhiedo € 40 per una notte . Peril redto un 3 stelle datato e vetusto
Bodde här 1 natt i december 2021
Svar från Nurgul 5 jan. 2022
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Il parcheggio è convenzionato con il museo che si trova di fronte al nostro hotel, per gli Ospiti dell'Hotel Kent a notte €18. Carissimo Ospite, ti saremmo grati se lasciassi i tuoi desideri e osservazioni direttamente durante il tuo soggiorno in hotel al fine di eliminare rapidamente l'inconveniente. In ogni caso ci scusiamo per l'inconveniente causato. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Nurgul Staff HOTEL KENT

8/10 Bra

Giuseppe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Abbastanza centrale
Bodde här 1 natt i december 2021
Svar från Nurgul 24 dec. 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

8/10 Bra

Idaclara

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Unica pecca, mi aspettavo una camera più grande e con un letto matrimoniale più comodo. Il letto era composto da due materassi che si separavano durante la notte, soprattutto mettendosi al centro.
Bodde här 1 natt i december 2021
Svar från Nurgul 13 dec. 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Per quanto riguarda il letto e il materasso, non abbiamo ricevuto alcuna indicazione di preferenza al momento della prenotazione. Carissimo Ospite, ti saremmo grati se lasciassi i tuoi desideri e osservazioni direttamente durante il tuo soggiorno in hotel al fine di eliminare rapidamente l'inconveniente. In ogni caso ci scusiamo per l'inconveniente causato. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

6/10 Okej

Giuseppe

Normale
Bodde här 1 natt i december 2021
Svar från Nurgul 5 dec. 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Carissimo Ospite, ti saremmo grati se lasciassi i tuoi desideri e osservazioni direttamente durante il tuo soggiorno in hotel al fine di eliminare rapidamente l'inconveniente. In ogni caso ci scusiamo per l'inconveniente causato. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile.

10/10 Fantastiskt

Pasquale

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Ho scelto bene!
Hotel pulito e curato; personale molto disponibile , gentile e attento all'ospite. Sicuramente ci ritorneremo
Bodde här 3 nätter i november 2021
Svar från Nurgul 28 nov. 2021
Gentile Pasquale Doronzo, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

8/10 Bra

SANDRA

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 4 nätter i november 2021
Svar från Nurgul 12 nov. 2021
Dear Guest, thank you for your feedback. It is very valuable for us, as it helps to improve the quality of our services. We hope you visit us again. Our hotel staff will make your stay as great as possible. Staff HOTEL KENT

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2021
Svar från Nurgul 12 nov. 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

10/10 Fantastiskt

Nicola

Bodde här 1 natt i oktober 2021
Svar från Nurgul 5 nov. 2021
Gentile Ospite, la ringraziamo per la sua recensione! È molto importante per noi, poiché aiuta a migliorare la qualità dei nostri servizi. Speriamo che ci visiti di nuovo. Il nostro personale dell'hotel renderà il vostro soggiorno il migliore possibile. Staff HOTEL KENT

10/10 Fantastiskt

ivan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
1
Bodde här 2 nätter i oktober 2021
Svar från Federico 19 okt. 2021
Dear Guest, thanks a lot for choosing us for your stay, we are honored to have so positively gladdened your stay in Rome. We thank you, hoping to be able to host you in the future. Staff HOTEL KENT

10/10 Fantastiskt

Jesus

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoyed the close proximity of the hotel to many attractions and key landmarks.
Bodde här 6 nätter i oktober 2021
Svar från Nurgul 18 okt. 2021
Gentle Guest, thanks a lot for choosing us for your stay, we are honored to have so positively gladdened your stay in Rome. We thank you, hoping to be able to host you in the future. Staf HOTEL KENT

6/10 Okej

Giuseppe

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Quando sono arrivato il letto era ancora sfatto. Nei giorni successivi le pulizie sono state all'altezza. In camera mancava l'aria condizionata. Personale molto gentile, in particolare il ragazzo alla reception. Hotel senza pretese per un soggiorno (manco tanto) low-cost.
Bodde här 4 nätter i september 2021
Svar från Nurgul 9 okt. 2021
Gentile Ospite, la ringraziamo per averci scelto per il soggiorno, e la ringraziamo per la sua recensione! Ci scusiamo per il disagio, ad ogni modo cercheremo di migliorarci. Staff HOTEL KENT

8/10 Bra

VITO

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Struttura piccola ma confortevole. Personale disponibile.
Bodde här 2 nätter i september 2021
Svar från Nurgul 1 okt. 2021
Gentile Ospite, la ringraziamo per averci scelto per il suo soggiorno. La ringraziamo, augurandoci di poterla ospitare in seguito. HOTEL KENT

8/10 Bra

Dennis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice, small quiet hotel
Have stayed here several times. Its outside the city walls but for us that’s a plus. Rome center is, roughly a 20 minute walk or so, 15 minutes walking to Termini. The area around the hotel is well worth exploring. The rooms are on the small size, comfortable and clean. The staff very friendly and helpful.
Bodde här 3 nätter i oktober 2019

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is basic but there were no issues. Everything was clean and worked. There is a mini bar and hairdryer in the room. All staff very friendly. We found the best way to get into central Rome was on busses - a 5 minute walk to bus stops and then around a 20 minute bus depending exactly on where you were going. Lots of lovely restaurants within a 5 minute walk of the hotel.
Bodde här 6 nätter i mars 2019

2/10 Väldigt dåligt

giuseppe

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
,
.
Bodde här 1 natt i december 2018