Dear Sir ,We regret to know you did not enjoy your stay at Our Property. On the other hand the Property is classified as a 4 star Hotel by the Italian Tourism Industry and has a modern look style as confirmed by reviews of other Guests .The Housekeeping is also on duty 7 days a week and cleaning is always well accurated and checked by the Supervisor We are happy to confirm that all rooms have new mattresses and bugs and other flies can comeIn the room if leaving the window open , specially during the summer ( This was also explained before the change of the room ) . For your information the lights on the door are part of the security safe devises to prevent firesor electrical criticism ( as for of modern buildings ) .If you found some roads not cleaned , you please send an official complain to the Counsil of Rome ( it’s not the Hotel fault for sure ) . The garage is not belonging to us either .Bests ,Sabrina

Dear Guest, Thank you so much for your great feedback! We are glad you really enjoyed your stay. We are very happy to know that you appreciated our Restaurant, our breakfast and the helpfulness of our Staff. We really wish you’ll come back again to our Hotel for your next trip to Rome, we will be waiting for you! Best Regards,

Thank you Anne . We really appreciate it .

Merci . Nous vous attendons chez nous la prochaine fois .

gentile sig Domenico , ci scriva oppure ci chiami quanto prima per apprendere il motivo del Suo giudizio non proprio positivo . Senza alcuna motivazione di certo e' difficile per noi poterci migliorare . Buona giornata

Dear Madam, We thank you so much for your feedback and having booked a room in our hotel. We wish to point out that we are located in the midst of the Vatican city and landmarks with an easy access to transportation and the Olympico stadium.We strive to provide an high and good quality of food, handmade in Italy, with a broad and continental buffet. Our personal is dedicated to cater our clientele in many languages and we have rules we must abide to make sure everything is plain for a good stay.We are looking forward to greeting you in the future. Best Regards,

Dear Madame , it's been our pleasure to have you here .See you next time ,Sabrina

Dear Sir ,we are truly sorry that your stay was not too pleasant .Especially because we did change the TV in your room with another one and afterwards we did buy a brand new smart Tv .We also read you disliked the breakfast options ; This maybe happened when you arrived in the dining area just before the service was ending .We really hope after all , to have you back here once again to assist you more carefully Best regards,Sabrina

La ringraziamo per aver soggiornato presso la Ns struttura . Alla prossima !!

dear Gary , thanks for appreciating our help at the reception . We apologyse for not having left some more body wash in the room from the housekeeping . Lady simply did forget . Hope to see you again soon .Best wishes , Sabrina

thank you for staying with us while in Rome . See you next time .

Muchas gracias por su comentario . Esperamos de verla pronto en Roma

Dear Alvedliz, we thank you so much for your kindness and your great comment. It has been a pleasure to greet you in our hotel. We hope to see you for your future stay in Rome. Best Regards.

Thank you very much for your kind review . Hope to see you soon again

Thank you for your truly kind review . See you next time !!!