Dear Guest,I would like to thank you for taking the time to share your feedback concerning your stay at Mercure Rome Leonardo Da Vinci Airport.We are sorry to read your negative comment and for leaving you a bad memory of the stay.Everyday we are committed to satisfy our guests and we sincerely apologize for not having succeeded with you in this circumstance.We hope that you will give us one more opportunity to better serve you in near futureBest regardsThe Management

Dear we thank you very much for choosing to stay in our hotel. We appreciate you sharing your concerns, and we hope that you will give us one more opportunity to better serve you in near future. We do really apologize for all the inconveniences you had. Best regards, The Management

Dear Guest, we appreciate your time spent for the feedback. Remaining at your disposal for further assistance, give you best regards The Staff

Dear guest, we thank you very much for choosing to stay in our hotel and for your precious feedback. We do strongly apologize for having failed in delivering high service standards during your stay. We try to offer to our guests a very nice moment to remember once they leave our hotel but in this case we have totally failed. We hope that you will give us one more opportunity to better serve you in next future. Hoping to welcome you back soon in our hotel, we give you best regards. The Management