Thank you for your review.

Dear Guest, thank you for taking the time to leave your review and your comments. Your opinion is very important for us. We do regret that our breakfast service did not meet your expectations and we shared your report with our internal staff to improve our procedures and checks on this service. We hope to welcome you again in the future.

Dear Guest, your positive review is really appreciated and we would like to thank you for taking the time to inform us about your recent visit to our Raeli Hotel Noto. We hope to welcome you again in the future! Kindest Regards.

Dear Guest, we thank you for your review. Your opinion is very important for us and we hope to welcome you again in the future.

Thank you for your review.

Dear Guest, we thank you for your review. Your opinion is very important for us. We apologies for the relocation of your reservation. We have been obliged to move your room to our sister Hotel and we apologies for the inconvenience even if both hotels are of the same category and are one close to each other. We do care to offer all our Guests a comfortable and pleasant stay and we regret to have failed in this occasion. Please rest assured that it is not indicative of our usual standard of service.

Dear Guest, we thank you for your review. Your opinion is very important for us. We are sorry to read that the stay at our Hotel did not meet your expectations. We work hard every day to offer all our Guests a comfortable and pleasant stay but it seems we failed in this occasion. Please note that it is not indicative of our usual standard of service. We took note of your comments and shared them with our internal staff to improve our service even more.

Dear Client, we thank you for your review. We are sorry that the stay at our hotel did not meet your expectations and we are sorry to read your feedback about the the cleanliness. It is not indicative of our usual standard of service. We shared your comments with our internal staff to improve our service even more.

Dear Guest, we thank you for your review. Your opinion is very important for us.

Dear Guest, thank you for your review. Your opinion is very important for us.

Dear Guest, thank you for your review. Your opinion is very important for us.

Dear Guest, we thank you for your review. Your opinion is very important for us. We are glad that you enjoyed your stay at our Hotel and hope to welcome you again in the future.

Dear Guest, thank you for your review. Your opinion is very important for us.

Dear Guest, thank you for your review! We hope to welcome you again in the next future.

Dear Guest, we thank you for leaving your review. Your opinion is very important for us and we are glad that you enjoyed your stay at our Hotel and appreciated our service. We hope to welcome you again in the future.

Dear Guest, we thank you for leaving your feedback. Your opinion is very important for us.  We were disappointed to read that some of our staff interactions did not meet your expectations. We endeavor to make all of our guests as welcome and at home as we can and we are sorry we did not deliver this on this occasion. Our Staff is at guests disposal 24 hours a day, ready to solve any inconvenience that may arise during the stay. Please rest assured that we make a point of using any such constructive feedback in the most appropriate way.

Dear Guest, we thank you for your review. Your opinion is very important for us. We took note of your comments and shared them with our internal Staff to improve our procedures and the service offered. We are glad that you appreciated the central position of our Hotel, closed to Termini Station and few minutes from the main beauties of Rome.

Dear Guest, thank you for your review. Your opinion is very important for us. We are pleased that you enjoyed your stay at our Raeli Hotel Noto and hope to welcome you again in the future.

Dear Guest, thank you for your review. Your opinion is very important for us. We do regret that you did not enjoy the stay in the economy room you booked at our Raeli Hotel Noto. We take note of your score to improve even better our service.

Dear Guest, we thank you for taking the time to leave your review. We are very glad that you enjoyed your stay at our Raeli Hotel Noto. We hope to welcome you again in the future.

Dear Guest, thank you for leaving your review. Your opinion is very important for us! We are sorry that you did not enjoy your stay at our Raeli Hotel Noto. We will take in consideration the score given to improve our service.

Dear Guest, thank you for your review. Your opinion is very important for us. We apologies for the inconvenient occurred at your arrival with the mini fridge but we are glad that our Staff solved the problem in few minutes. We regret that our room size did not meet your expectations as our rooms fulfill the standard required for the hotels of this category.

Gentil client, nous vous remercions de votre avis, votre opinion est très importante pour nous. Nous sommes heureux que vous avez apprécié votre séjour chez notre Raeli Hotel Noto. Nous espérons vous accueillir à nouveau bientôt!

Estimado Cliente, gracias por su comentario, su opinión es muy importante para nosotros. Pedimos disculpas por el traslado de su reserva a otro de nuestros hoteles, sin embargo le hemos vuelto a proteger en uno de nuestros hoteles de categoría superior a nuestro Raeli Hotel Noto.Lamentamos los inconvenientes ocurridos durante su estadía en nuestro Raeli Hotel Noto. La demora en la intervención de la asistencia a los ascensores no dependía de nuestra voluntad. Destacamos que nuestro desayuno buffet ofrece todos los días: croissants calientes, tartas, pasteles, yogures de diferentes sabores, variedad de cereales, pan, mantequilla, embutidos, queso, mermeladas, miel, fruta fresca, zumos de frutas, leche, café y té.

Dear Guest, thank you for taking the time to leave constructive feedback on your recent stay with us. We take our guests' feedback seriously in consideration and act on them without delay, in order to serve you and all our guests better. We would like to achieve excellence in all aspects of our Hotel and we would love to take your points and experience on board to continue to improve our service. It seems as if the attention to detail was the main point lacking during your stay. Your full review has been passed on to the entire team in the hotel and our departmental managers have set up extra training to ensure none of this happens again.