Hotell nära Rosewell Ruins

“First and last time crossing that threshold….2 absolutely shocking events take place within about an hour….we were in the room locked in with an extra kick stick barring the door. All of a sudden we can hear someone using a key card trying to get in our room…I yelled and you can hear them say something like why would they give us this room key…I called the front desk and they said they would look at the cameras and called me back….said there was an error made and apologized. Ok. Try to give some...

“First room I was given the electronic key would work, staff didn't bother to try and replace the card, they gave me a room upstairs to replace it. The Air Conditioner didn't work properly. I set the temp on low to cool it off fast, never cooled off at all... I was exhausted so I went to bed. At ck out I told staff...no apology no comment other than I will look into it. When I get a room at a hotel I have a few expectations (clean, AC/Heat in working order and no insects) the room was clean (tub...

“Great place”

“Great place for the price”

“Basic but good value for the money - if you're looking for a place to stay at a reasonable price and just need a good night's sleep, shower without any fancy high priced extras this is your place. TV was fine, in room frig, microwave and plenty of outlets to plug in your devices.”

“The room appeared clean but your feet turn black from the carpet. The chain lock on the door was broken. There seem to be full time residents living there as well. This is a place to book if you have low expectations and don’t mind the dated vibe. Pool was crystal clear and well maintained.”

“Very clean room and friendly staff.”

“Great staff.”

“Max at front desk customer service was great friendly an very helpful. Making all adjustments with a smile. Thank you....svc will have me returning...alittle up grades to the rooms would help....thete was no coffee maker nor microwave no soap stand in shower no rack for wash clothes...”

“Scary property, no pool, obvious people live there, not reommended, brown water cane or off faucet”

“Loves the lazy river and the promptness of the drivers on the property to take you places.”

“Clean and neat with a friendly staff and decent breakfast.”

“Overall, a great experience. Clean room, attentive staff, asy parking and easy in and out right on the main route through town. Plenty of restaurants and shops within walking distance as well. Historic area is close by too.”

“Check in staff during the evening was great. Staff in the morning was rude. Not bed bugs but other bugs like moths and spiders in room and bed. Bathroom shower was not clean and neither were some of the blankets on the beds. Not sure if it was tbe humidity but with the AC blasting it still was hot and humid inside the room and smelled like pee :(. Breakfast was fine and appreciated.”

“.”

“No pool hours posted, pool closed at random times for seemingly no reason, only booked for the pool. Everything was very unprofessional and theres just no way they didnt buy all those good reviews. Breakfast was pathetic so the "exceptional breakfast" tag is completely false”

“Will never be staying there again.”

“Didn't like that I had to pay $20 a night for parking. I understand paying for parking if you are doing a day pass but if you are staying at the Resort I don't agree. Need more elevators”