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Recensioner av Royal Hotel Ross On Wye by Greene King Inns

3 out of 5
Royal Hotel Ross On Wye by Greene King Inns
Palace Pound, Ross-on-Wye, England

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 283 av 536 recensioner" "
8 - Bra i betyg. 200 av 536 recensioner" "
6 - Okej i betyg. 37 av 536 recensioner" "
4 - Dåligt i betyg. 12 av 536 recensioner" "
2 - Väldigt dåligt i betyg. 4 av 536 recensioner" "

9,0/10

Renlighet

9,2/10

Personal och service

8,4/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,2/10

Hållbarhet

Recensioner

6/10 Okej

Verifierad resenär

Gillade: Renlighet och personal och service
Nice, good service but slow WiFi
Nice Hotel but as I was there for business there is an issue with to slow WiFi.

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

8/10 Bra

Sally

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Reasonably priced. Room spacious and comfortable. Good bar and food options. Staff friendly.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Aaron

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was a lovely size, appropriately furnished, and very pleasant to be and stay in. All staff I encountered were lovely and very helpful. And the food was fantastic.
Bodde här 1 natt i april 2024

8/10 Bra

COLIN WILLIAM

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good views, convenient to the town.
Bodde här 2 nätter i april 2024

8/10 Bra

Andrew

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I have been here 3 time's now and i enjoy the feel good factor , it's a welcoming place with lovely people and the food has always been good. The rooms are very clean and I loved my single room because of the large bed and the pillows are just right. Great views from rear garden and it's close to town .
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Peter

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel for relaxing. Staff & service are absolutely first rate - all so friendly and helpful. Food is excellent and reasonably priced. Highly recommended.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Joyce

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We only stayed one night but thoroughly enjoyed staying in an old hotel with character but one that is obviously well cared for. The staff were all really friendly and helpful and breakfast was fantastic. Don't be fooled by the fact that this is badged as a brewery hotel - it doesn't feel like a chain and all customers are treated on a personal level. We'll be back.
Bodde här 1 natt i februari 2024

6/10 Okej

Stephen

Affärsresenär
Gillade: Personal och service
Nothing special, but would stay again. Its ok.
Bodde här 1 natt i februari 2024

8/10 Bra

steven

Affärsresenär
Gillade: Renlighet, personal och service och rummets bekvämlighet
Good hotel
It was a decent enough room for the price. The breakfast was good and the staff were excellent.
Bodde här 3 nätter i december 2023

8/10 Bra

John

Reste med familjen
Gillade: Renlighet, personal och service och rummets bekvämlighet
The staff made it a very pleasant stay
The staff were nice and extremely helpful, Food was a little let down as I have got better within the Greene King hotel group, However was more than acceptable. My only criticism was the hotel was a tried in places mostly the carpet in the room and the tiles in the bathroom. Would be happy to stay again.
Bodde här 1 natt i november 2023

8/10 Bra

Trevor

Reste med sin partner
Gillade: Boendets skick och faciliteter
A nice stay car park very crowded and tight Service in restaurant was good but the restaurant was cold with the outside door repeatedly left open
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Chris

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023

10/10 Fantastiskt

Tony

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Character and nice food
Lovely building Lovely staff Best hotel breakfast I have had in years ( and I have plenty ) I would stay here again for sure
Bodde här 1 natt i november 2023

10/10 Fantastiskt

IAIN

Gillade: Renlighet, personal och service och rummets bekvämlighet
fRIENDLY STAFF
Good hotel Friendly staff Fantastic view good value food
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Caroline

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fabulous
Absolutely fabulous, the team were there were brilliant, they seemed happy and nothing was too much trouble. The family room was spacious me comfortable and the hotel has stunning views and in a great location. I cannot rate highly enough, we will definitely be back!
Bodde här 1 natt i november 2023

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023

8/10 Bra

Peter

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023

8/10 Bra

SA

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great service and location
Bodde här 1 natt i oktober 2023

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Very warm welcome and most comfortable bed ever. Lovely food.
Bodde här 1 natt i september 2023

10/10 Fantastiskt

James

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was very clean and the staff very attentively and helpful.
Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Lorraine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lovely hotel
Lovely hotel with friendly staff. Great views from the hotel over the River Wye. It is within walking distance of the town and the river.
Bodde här 6 nätter i juni 2023

8/10 Bra

Jerry, wellingborough

Reste med sin partner
Gillade: Renlighet och personal och service
Great location, parking awkward and limited, property rather tired in places, needs a a refurb. Breakfast (full English especially) was poor value for money. Beer prices were eye wateringly expensive! Fantastic view from the terrace.
Bodde här 2 nätter i juni 2023

10/10 Fantastiskt

Derek

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
My wife and enjoyed our stay at this wonderful hotel, staff are really friendly helpful and polite, and the food was excellent, car park is not that spacious. You can only say you’ve stayed at the Royal once you’ve meet Carol.
Bodde här 4 nätter i maj 2023

4/10 Dåligt

Bethany

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Tired property
Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff did a great job for our daughter’s wedding
Bodde här 2 nätter i april 2023

8/10 Bra

Janet

Gillade: Renlighet och personal och service
Very good but the bathrooms are very tired
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Suzanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Visiting Ross
Fabulous hotel at the top of the town ,great location and a lovely view from our room a basic double with plentry of space and a good sized bathroom. On the down side the bed matress was too soft and the mugs were very tiny
Bodde här 2 nätter i mars 2023

10/10 Fantastiskt

kevin

Bodde här 1 natt i mars 2023

8/10 Bra

SHARON

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i mars 2023

6/10 Okej

Gary

Bodde här 1 natt i mars 2023

4/10 Dåligt

James

Gillade: Renlighet och personal och service
Gillade inte: Rummets bekvämlighet
Not good. Breakfast not included in booking. On 3rd floor in annex very very difficult to climb stairs had to cut short break by one night. Impossible to get evening meal due to tables reserved for hours. Told restaurent closed due to heating problems. All in all terrible experience . I am 78 and my wife 84.
Bodde här 3 nätter i februari 2023

10/10 Fantastiskt

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Central to the town, convenient location.
Bodde här 2 nätter i februari 2023

8/10 Bra

Philip

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A popular local hostelry
Lovely location for this old coaching inn bult around a courtyard which is the car park, However despite a large number of marked spaces, parking was often difficult. The hotel has had a number of extensions which makes the warren of rooms accessed by numerous stair cases. There is no lift which can make access at the top arduous. Cold water flow on the top floor was slow but just about adequate. Cloud wifi was available but we got better coverage using hot spot from our mobiles. Food was good and service too. Breakfast was excellent.
Bodde här 4 nätter i februari 2023

6/10 Okej

Verifierad resenär

Great location but improvements required
Largely our stay was what we expected - a standard hotel in a good location. Check in was straight forward and friendly enough. Our room was large but needed updating. The paintwork was cracking and wallpapered ceilings were starting to peel. We were on the top floor and the water pressure was poor. In addition, the shower hose had split and so the shower was a trickle. As we were only staying 1 night and only discovered the issue having settled into our room we took the decision to take baths instead. We mentioned the shower issue on departure and the response was a passing apology and that the room would be taken out of action until the issue was resolved. The beds were not particularly comfortable and while clean there was a rip in the bedlinen. The duvet was a non-breathable material meaning it quickly became hot. I usually sleep well but unfortunately spent the night tossing and turning. The breakfast was excellent, although once seated, we waited over 20 minutes for a waitress to take our hot food order. There were barely any other tables seated so I think we had been forgotten. The hotels location is excellent, within walking distance of the town and river. I would stay at the hotel again if I needed to be in the centre of the town but for better comfort and value I would chose a Premier Inn.
Bodde här 1 natt i februari 2023

10/10 Fantastiskt

David

Bodde här 1 natt i februari 2023

8/10 Bra

John

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Paul

Bodde här 1 natt i januari 2023

8/10 Bra

charles

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2023

10/10 Fantastiskt

Pamela

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Post Christmas break
We went with 6 of us in total, rooms were beautiful with views over the country side and the river. We had a room over the bar and must admit there was no noise which was amazing. We had food in the hotel bar for the 2 nights, plenty of it, food was very good staff couldn't do enough for you. One thing you need to book for bar food as it is very busy.
Bodde här 1 natt i januari 2023

8/10 Bra

STUART

Bodde här 1 natt i januari 2023

8/10 Bra

Ian

Bodde här 1 natt i januari 2023

10/10 Fantastiskt

Lorraine

8/10 Bra

Paula

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great place to sleep but don't eat there
The staff were amazing and very friendly. The room as spacious and comfortable. Bathroom a little small but adequate. Location great and handy for the town. Eat somewhere else though , the food is poor to mediocre. Breakfast fruit and yoghurt was great but nothing cooked was of good quality. Avocado on toast tasted like mushy peas. Nachos were disgusting and risotto was a mushy rice dish.
Bodde här 4 nätter i december 2022

8/10 Bra

Ian

Gillade: Renlighet och personal och service
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Andrew

Gillade: Renlighet och personal och service
Beautiful building. I enjoyed my stay and will definitely return. The breakfast room staff were incredibly professional, curteous, polite and helpful. The breakfast was great. The rooms were clean, spacious and comfortable. There was ample free parking.

10/10 Fantastiskt

Roy

Reste med familjen
Gillade: Renlighet och personal och service
Nice enough hotel with a friendly welcome and a clean room with a comfy bed, the decor is a bit dated in places and the rooms would benefit from redecorating but overall good value for money and situated in probably the best location in Ross on Wye. Unfortunately The Wi-Fi connection is via Sky and was impossible to log on to, they really need to sort this out, I didn’t bother reception with it as we were only there for a night but it was disappointing that something which ought to be so very simple is made awkward in the biggest hotel in the area when everywhere else I’ve stayed in the last ten years can manage to provide working broadband without any faffing about. Overall though a very pleasant stay with nice professional staff and we would all gladly return.
Bodde här 1 natt i december 2022

10/10 Fantastiskt

Julia

Bodde här 1 natt i december 2022

10/10 Fantastiskt

Bryan

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022

10/10 Fantastiskt

Ian

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2022