Hotell nära Royal Baths

“The staff is what makes this place. My experience has been great, the hotel was clean, food was great but customers service especially by Rehan and Ashraf exceeded all expectations by me, well done. ”

“I recently stayed at Four Seasons by Sheraton Lahore and had a pleasant overall experience. The staff were exceptionally professional, attentive, and made the stay comfortable from check-in to departure. Their service stood out as one of the highlights of the visit. The breakfast, while somewhat limited in variety, was well-prepared and enjoyable. Quality definitely made up for the smaller selection. The building itself is on the older side, but it is clearly well maintained, which reflects...

“Excellent customer service”

“It was okay.”

“Beste service ”

“What a mistake to stay there. Please stay away from this property...Horrible still having nightmares ”

“Worst experience ever, the staff was very unprofessional, I booked my hotel room before I checked and they told me my booking has been cancelled. I I’ve waited for more than four hours and in the end they cancelled my booking which was already done two months prior.”

“Very co-operative. Let me check-in earlier. Really appreciated it”

“Asked for non smoking room but they put me in smoking room with ashtray in it. Woke me up in middle of night at 4 am moving tables on first floor complained to receptionist, replied we are setting up tables for breakfast. Spider 🕷️ was running around on floor. Lots of noise coming from restaurant. Breakfast: left over from last night, stale bread, not covered.”

“It was because of number of reasons. Burnt furniture, constant fluctuation of light. Partially equipped kitchen. Completely not the value for money. ”

“This hotel in fact, according to management on Expedia. Yet, there's a full listing, and money was taken, booking confirmed. UNFORTUNATELY I WAS SCAMMED, AS THE MONEY DID NOT GO TO THE HOTEL. SCAMMERS GOT THE MONEY. ON CHECKING OUT I HAD TO PAY THE FULL AMOUNT FOR THE STAY!! I AM NOT SURE WHETHER THE HOTEL IS IN ON THE SCAM OR NOT, I CANNOT PROVE THAT. PLEASE DO NOT BOOK FROM EXPEDIA. ”

“Most rooms are in basement, mildew smell, window view are inside basement. Desk staff has no idea how to greet customer or represent property. Bathroom not in good condition, wire exposed. Door key wast not provided, had to ask for door key.”

“THEY DID NOT LET ME STAY! THE MAN TOLD ME HE HAD ENDED HIS CONTRACT WITH EBOOKERS. YOU ARE GIVING ME A REFUND. YOU NEED TO JOIN UP DEPARTMENTS SOMEHOW SO THAT YOU DON'T SEND REVIEWS LIKE THIS.”

“Worst hotel to stay at. No hot water geaser system. I was told it will be serviced next day however my stay ended but i haven’t seen hot water. No sound proofing. I was able to hear whats going outside. L The whole hotel share one remote control for all TV so if the neighbouring room needs it, they will knock at the door disturbing you and take it anyway. There was an AC which was more of decoration item. Upon asking at first reception shocked to why I need to turn on AC and then the reception...