Hotell nära Royal University Hospital

“Location was awesome, breakfast available and staff were great!”

“The hotel was clean and well kept, including the pool/hot tub area. The breakfast was excellent (eggs, sausages, waffles, fruit, yogurt parfait station, along with your usual). Views were great out the very large windows. Check in and out was super quick. Parking was free, and although it was a busy long weekend - still was able to find parking.”

“Room was new and clean comfortable beds”

“All good”

“Staff were kind and very helpful, clean and has a very fun waterpark!”

“Parking sucks”

“Let's start with the room. The ac was noisy. The bed sheets had hairs in them. The shower had luke warm water at best. Even though we had 3 people staying in the room there were only 2 sets of towels. How about the service. We stayed 2 nights, and the room was not cleaned during our stay. On the first night, I called the front desk to bring up some coffee cups to our room, there were none when we got there. We waited 30 minutes, and no one brought them up. So I went down to the front desk to...

“The only thing going for this property is the location close to the University hospital. The door was locked when we arrived. I phoned and a 12 year old let us in. His information on my updated booking was not up to date, even though I had phoned a week prior to confirm with the owner my booking changes. So, he had to call the parent who took 15-20 minutes to arrive to straighten it out. There was NO hot water in the shared bathroom. None. It was turned off! I was reluctant to attempt taking a...

“The staff (owner) was exceptional, can't say enough about his friendliness and cooperation with me. Highly recommend this accommodation.”

“Very well run. Staff very helpful”

“Nice and helpful staff.”

“Filthy sheets, clearly not laundered, sink and shower also disgustingly dirty. Checked out immediately (did not stay the night), staff told us we could get a refund through Expedia but 5 days later they have still not responded to Expedia’s emails and phone calls, so we are out CAD 144. DO NOT STAY HERE, AVOID!”

“The hotel is old and run down. The hallways smell like urine and the rooms smell like smoke. We found a cigarette but by the tv stand. House keeping came at 9am and asked if we needed towels and never came back to clean the room. We were there 3 days. The only thing that was clean was the bedding. Not worth the $200 a night we paid. Stay at a $70 hotel it’s probably cleaner and less run down.”

“Did not stay at this hotel. Booked the wrong date and wasn't able to rebook properly for the date I needed.”

“Front staff not very helpful and building in general very poorly maintained,”

“The room was clean. Some of the furniture was in poor condition (e.g. desk legs were not firmly attached, lamp shade was not firmly attached, TV remote did not control the TV, no control for the temperature of the room, window air conditioning unit not functioning). The bed was comfortable and we had a good night's sleep before we left early the next morning. We had asked for another set of towels and received 9 face cloths and 2 bathmats. Not quite what we had in mind. We left before we could...

“Very clean and super helpful staff.”

“We recently stayed here and had a truly wonderful experience overall. The staff was incredibly welcoming, the property was very clean, and the hotel was walking distance to amenities. The only downside to our stay was the noise. While the tile floors look nice, and are undeniably clean, they unfortunately don't absorb much sound. Because of this, we could hear almost every movement and footstep from the room directly above us. If you are a light sleeper, we would highly recommend requesting a...

“Room was clean. Not enough towels. Rude staff”