Rum - 1 kingsize-säng (2-Person Whirlpool) | Skrivbord, arbetsyta för laptop, mörkläggningsgardiner och ljudisolering

Recensioner av Econo Lodge Russellville I-40

2 out of 5
Econo Lodge Russellville I-40
2200 North Arkansas Ave, Russellville, AR

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 69 av 244 recensioner" "
8 - Bra i betyg. 65 av 244 recensioner" "
6 - Okej i betyg. 43 av 244 recensioner" "
4 - Dåligt i betyg. 39 av 244 recensioner" "
2 - Väldigt dåligt i betyg. 28 av 244 recensioner" "

7,2/10

Renlighet

7,6/10

Personal och service

7,2/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,0/10

Hållbarhet

Recensioner

8/10 Bra

Joseph

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It all went as smooth as silk. No complaints.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Theresa

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was very close to where I needed to go too. Very clean and good customer service.
Bodde här 2 nätter i april 2024
Svar från General Manager 14 maj 2024
We are so glad you enjoyed your stay. It's good to hear from you and we greatly appreciate that you've taken the time to share your experience at our hotel! It also feels so good to know that you found our hotel to be clean and comfortable and that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest.

4/10 Dåligt

Laura, Shawnee

Reste i grupp, Affärsresenär
Gillade inte: Personal och service och bekvämligheter
There wasn’t enough parking. One of the employees was extremely rude. They asked for a cash deposit upon arrival. They didn’t have one of the rooms we booked so someone had to sleep on the floor but wouldn’t give us a cheaper rate. Just a horrible experience. Do not stay here!
Bodde här 1 natt i april 2024
Svar från General Manager 28 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

6/10 Okej

Anelies

Reste med familjen
Gillade: Personal och service och bekvämligheter
Bathtub was slippery
Bodde här 1 natt i april 2024
Svar från General Manager 22 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

2/10 Väldigt dåligt

Debra

Reste med familjen
Gillade inte: Boendets skick och faciliteter
It had all the amenities, but had a dirty feel about it. The linens were stained. The shower curtains had obvious phlegm deposits. Although it was a smoking room, the stench was over the top. Maintenance clearly over due.
Bodde här 2 nätter i april 2024
Svar från General Manager 14 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely

10/10 Fantastiskt

Cas

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very accommodating
Bodde här 2 nätter i april 2024
Svar från General Manager 9 apr. 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

4/10 Dåligt

Nancy

Bodde här 1 natt i april 2024
Svar från General Manager 25 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Dåligt

David

Bodde här 1 natt i april 2024
Svar från General Manager 25 apr. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.

4/10 Dåligt

Carol

Reste med sin partner, Reste med husdjur
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property could use a serious remodel. Handicap is was not. Step over into tub/shower, toilet paper holder was a stretch, maid service non existent, no outside drink machine, empty your own trash. It stunk. Won’t stay again.
Bodde här 2 nätter i mars 2024
Svar från General Manager 31 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Bra

Patricia, Saugerties

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice clean property, fairly quiet with restaurants within walking distance.
Bodde här 1 natt i mars 2024
Svar från General Manager 26 mars 2024
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is heartwarming how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. It is always a pleasure to receive positive feedback. We are overjoyed that you had a great time with us and we are looking forward to your next visit!

10/10 Fantastiskt

Roberto

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very centric and very clean rooms. The staff was amazing and super near hwy 40.
Bodde här 1 natt i mars 2024
Svar från General Manager 7 mars 2024
We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guest. We are so glad you enjoyed your stay. It's good to hear from you and we greatly appreciate that you've taken the time to share your experience at our hotel! It also feels so good to know that you found our hotel to be clean and comfortable and that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I am also glad that you found the location to be so convenient for your needs. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

2/10 Väldigt dåligt

Reba

Affärsresenär, Reste med familjen, Reste med husdjur
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Nothing
Bodde här 4 nätter i mars 2024
Svar från General Manager 7 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

2/10 Väldigt dåligt

Acacia

Reste i grupp
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
The bed had dirty sheets and when they gave me a new room the walls and ceiling were covered in random black skids and what looked like dirt also had spider webs by the mirror by the bed the towels had dirt on them also
Bodde här 1 natt i mars 2024
Svar från General Manager 7 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

2/10 Väldigt dåligt

julie

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
i asked for service two hrs ago still haven’t got it and it’s not the cleanest because these walls look dirty an kids have been all over them also the blankets suck because there so thin so yeah don’t recommend staying here
Bodde här 2 nätter i mars 2024
Svar från General Manager 7 mars 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

8/10 Bra

Jason

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
It's convenient, clean, close to the interstate and many restaurants. Also, this is the only place I've stayed in ages that still offers smoking rooms. I guess the other rooms have been renovated more but they are still clean and I sleep just fine. I'm a travel nurse and that's about all I'm doing there anyway. Nice folks too
Bodde här 2 nätter i februari 2024
Svar från General Manager 6 mars 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Fantastiskt

Desirae

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I’ll be back
Bodde här 2 nätter i mars 2024
Svar från General Manager 8 mars 2024
We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guest. We are so glad you enjoyed your stay. It's good to hear from you and we greatly appreciate that you've taken the time to share your experience at our hotel! It also feels so good to know that you found our hotel to be clean and comfortable and that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each and every guest. I am also glad that you found the location to be so convenient for your needs. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

8/10 Bra

Bessy

Reste med familjen
Bodde här 1 natt i februari 2024
Svar från General Manager 9 feb. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

8/10 Bra

Alan

Bodde här 1 natt i januari 2024
Svar från General Manager 22 mars 2024
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

2/10 Väldigt dåligt

Verifierad resenär

Affärsresenär
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från General Manager 31 jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okej

Blanca M

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från GM 21 jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

6/10 Okej

robert

Bodde här 1 natt i januari 2024
Svar från GM 21 jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Fantastiskt

Saul

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 5 nätter i januari 2024
Svar från GM 21 jan. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Fantastiskt

Leslie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från GM 21 jan. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Fantastiskt

Leslie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från GM 21 jan. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

6/10 Okej

Erin

Bodde här 1 natt i december 2023
Svar från GM 21 jan. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Fantastiskt

Magen, Russellville

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Over all it was a good stay
Bodde här 4 nätter i november 2023
Svar från General Manager 28 nov. 2023
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Fantastiskt

Leslie

Bodde här 1 natt i november 2023
Svar från GM 21 jan. 2024
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Fantastiskt

Matthew R

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från General Manager 13 nov. 2023
Thank you for taking the time to complete our guest satisfaction survey and for your high rating of our hotel! It means so much to all of us to hear from guests like yourself who have enjoyed all of our services, amenities and hospitality that we hold such a high degree of importance in our hotel. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management. We're glad you had a great time with us and we look forward to serving you again.

10/10 Fantastiskt

Phyllis

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lovely room. Good bed. Animal friendly
Bodde här 1 natt i november 2023
Svar från General Manager 13 nov. 2023
I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It is wonderful to also know that you have rated our hospitality and accommodations so highly! We appreciate your acknowledgement of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
WAFFLES!!
Clean and well kept! Loved the waffles!
Bodde här 1 natt i november 2023
Svar från General Manager 9 nov. 2023
Thank you for taking the time to complete our guest satisfaction survey and for your high rating of our hotel! It means so much to all of us to hear from guests like yourself who have enjoyed our services, amenities and hospitality that we hold such a high degree of importance in our hotel. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management. We're glad you had a great time with us and we look forward to serving you again.

8/10 Bra

Deborah

Gillade: Renlighet och rummets bekvämlighet
The hotel is older. It was clean.
Bodde här 1 natt i november 2023
Svar från General Manager 9 nov. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

8/10 Bra

Daryl

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is an older motel, but has been renovated in recent years. The rooms and facilities were nice and clean.
Bodde här 1 natt i oktober 2023
Svar från General Manager 7 nov. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I really enjoyed my stay at this hotel. Great service and most important clean!
Bodde här 1 natt i oktober 2023
Svar från General Manager 3 nov. 2023
Thank you for taking the time to complete our guest satisfaction survey and for your high rating of our hotel! It means so much to all of us to hear from guests like yourself who have enjoyed all of our services, amenities and hospitality that we hold such a high degree of importance in our hotel. Knowing how our efforts to give you a pleasant and accommodating experience have been successful is very rewarding for every member of our staff and management. We're glad you had a great time with us and we look forward to serving you again.

6/10 Okej

Gene

Gillade: Personal och service
Gillade inte: Rummets bekvämlighet
😐
Motel needs updating. There was only a desk chair for reading and it was worn. The service was good, however, as well as the shower, and the bed was comfortable. The only hot item for breakfast were waffles, but with no butter. A waffle without butter is like a shoe without a lace! On the other hand, the price was right!
Bodde här 1 natt i oktober 2023
Svar från General Manager 27 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guests. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Fantastiskt

Carlos

Bodde här 1 natt i oktober 2023
Svar från General Manager 10 nov. 2023
Thank you for taking the time to complete our guest satisfaction survey and for your high rating of our hotel! We're glad you had a great time with us and we look forward to serving you again.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från General Manager 17 okt. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 Fantastiskt

Tanner

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean, quite, and cheap.
Bodde här 1 natt i september 2023
Svar från General Manager 12 okt. 2023
I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It is wonderful to also know that you have rated our hospitality and accommodations so highly! We appreciate your acknowledgement of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Bra

Dany

Reste med sin partner
It's was alright
Bodde här 1 natt i september 2023
Svar från General Manager 2 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,

10/10 Fantastiskt

Amber

Reste med sin partner
Gillade: Renlighet och bekvämligheter
I loved it very friendly staff
Bodde här 1 natt i september 2023
Svar från General Manager 28 sep. 2023
We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests. We are so glad you enjoyed your stay. It's good to hear from you and we greatly appreciate that you've taken the time to share your experience at our hotel. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

4/10 Dåligt

Michelle

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not so great
Front desk spoke very little English, Room did not have the hair dryer, Iron, Had a mini coffee pot but nothing to make coffee, no alarm clock, TV made clicking noises while watching, floors were dirty, like sticky. Cigarette burn holes in comforter on bed. Will probably stay somewhere else next time.
Bodde här 1 natt i september 2023
Svar från General Manager 29 sep. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was able to rest while on vacation. I will remember Econo Lodge for my next visit!
Bodde här 3 nätter i september 2023
Svar från General Manager 6 sep. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Econo Lodge Russellville I-40 and the services we provide for our valued guests.

8/10 Bra

Procopio

Reste med sin partner
Gillade inte: Bekvämligheter
Carpet is malodorous, kept me from sleeping better because of the smell. Otherwise we have a pleasant stay.
Bodde här 1 natt i september 2023
Svar från GM 27 okt. 2023
We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

6/10 Okej

Ivy

Reste med sin partner
Gillade: Renlighet och personal och service
Rooms on the 2nd floor are only accessible by stairs which are bad.
Bodde här 1 natt i augusti 2023
Svar från General Manager 29 aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Wi-Fi shut off in the night. Otherwise a good stay.
Bodde här 1 natt i augusti 2023
Svar från General Manager 29 aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

6/10 Okej

Victor

Gillade: Personal och service och rummets bekvämlighet
Bodde här 7 nätter i juli 2023
Svar från General Manager 29 aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,

2/10 Väldigt dåligt

manxin

Gillade inte: Renlighet
Bodde här 1 natt i juli 2023
Svar från General Manager 27 juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Russellville I-40. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.

8/10 Bra

Clarke

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juni 2023
Svar från General Manager 22 juni 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,

10/10 Fantastiskt

Annette

Bodde här 1 natt i juni 2023
Svar från General Manager 10 juli 2023
Thank you for your 5-star rating of the EconoLodge Russellville I-40! We appreciate hearing you felt our warmth of hospitality during your stay and we look forward to welcoming you back soon!

8/10 Bra

Nosakhere

Gillade: Renlighet och personal och service
I stayed here for the weekend.
Bodde här 1 natt i maj 2023
Svar från General Manager 25 maj 2023
Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you enjoyed your stay and that you found the accommodations and service to be satisfactory. It is heartwarming how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. It is always a pleasure to receive positive feedback and to know that our staff is doing a great job at ensuring that guests are satisfied during their stay. We are overjoyed that you had a great time with us and we are looking forward to your next visit!

6/10 Okej

Deanna

Reste med familjen
Gillade: Renlighet och personal och service
The room clean but needed some general maintenance.
Bodde här 1 natt i maj 2023
Svar från General Manager 8 maj 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,