Hotell med pool i Rye Brook

“The hotel is obviously dated and needs many updates”

“Bra säng. Rent. Dålig frukost. Första gången de som jobbade med frukosten kom var när hon slängde fram en räkning (då hade vi redan betalat frukosten på hotellbaren)”

“Parfait”

“The room we booked was “ out of order “ I ended up in a smaller room that couldn’t fit my family. We were told Expedia would be refunded. When checking out and asking for my Expedia refund I was told the manager will call you in the morning. That’s all. Just to leave and then be charged 900 dollars on the card that I used for deposit for a tiny room that I did not ask for. Really bad business.”

“Rooms are in very bad shape”

“I was supposed to stay for the week, I checked in and 20 minutes later checked out. Rooms are disgusting. There’s basically no lights in the rooms or the bathroom, and window is covered by a huge blanket. The AC is in the window and has what looks like mold. My phone was in SOS the entire time I was on the property, even though I tried several times to connect to the internet. Extremely dangerous. There are several notes that the hotel is not responsible for items and cash taken from your car...

“I asked to skip House keeping one day and they skipped the entire 3 day stay instead. I called and asked, they said they would send someone but it didn’t happen. Air con in rooms sounds like a freight train is coming through. Walks are thin, could hear someone’s TV blaring in another room. Food is mediocre. Rooms are cool, pool is a nice amenity but it’s not an earth shattering experience. Front desk staff was helpful with a few requests I made. Served its purpose.”