Hotell i Sabana

“If you’re looking for the review to decide on booking this is it! Hotel is still undergoing construction…this is two years in with no real progress. Water pressure is abysmal. If you have hair, you’re not getting the shampoo out. Stairs are a deathtrap(very steep). Walkway is extremely narrow. Beds are hard. TVs still had other people’s accounts signed in. Room was not 100% clean, trash found under beds, dried ketchup on floor(I hope!) and old bag of ice in freezer. No soap in room when we...

“Water flow through showers should be checked, and check in time should be quicker. Amenities like the bowling’s center, pool and playground are great. Continental breakfast was ok and staff were friendly.”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Hotel was beautiful. Room was clean and the pools were a 10/10.”

“It was a nice hotel.”

“I LOVED EVERYTHING”

“The room was spotless as was the whole property, staff were very friendly. Great amenities offered, easy access to the beach & great pool area. Family friendly hotel with activities for the kids and a craft room dedicated to the kids. Will be going back.”

“The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best.”

“I come every year because it's the best hotel in condado. Steve Alicea”

“What a find! I needed to stay 1 night before boarding a cruise. All the other hotels were very expensive. All the reviews for this hotel were good so I booked it and I'm glad I did. It is inside a hospital but you would never know it. It's a 15 minute taxi ride from the airport. I was traveling solo and a bit nervous but the entrance had a security gate due to the hospital. I arrived at midnight and the area was well lit, the hospital reception was right inside the entrance. You take...

“Had some issues with electricity being out for most of the stay. Was not the hotel’s fault - impacted the entire area ”

“The staff, the place, the people! Amazing!”

“Super clean hotel! Great location! Staff were so helpful and so friendly! Would definitely be coming back!”

“Mer hostel än hotell. Okej bemötande av personal. "Continental breakfast" var rostbröd, jordnötssmör och färska äpplen. Mysig liten gata i universitetsområdet, men lååångt om man vill promenera till stränderna.”

“Väldigt rent hotell/rum läget mitt i old san juan ”

“Amazing stay. The hotel beautiful and very romantic. Right in the heart of Old San Juen, just stepping the door puts you in walking distance of restaurants, bars, shops and site seeing spots. I highly recommend the hotel to everyone.”