Utsikt från luften

Recensioner av Ramada by Wyndham Saco/Old Orchard Beach Area

2.5 out of 5

Recensioner

6,8
10 - Fantastiskt i betyg. 221 av 1002 recensioner" "
8 - Bra i betyg. 292 av 1002 recensioner" "
6 - Okej i betyg. 239 av 1002 recensioner" "
4 - Dåligt i betyg. 146 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 104 av 1002 recensioner" "

7,0/10

Renlighet

7,6/10

Personal och service

6,4/10

Bekvämligheter

6,4/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

10/10 Fantastiskt

brian

Reste med sin partner
Gillade: Bekvämligheter
Great experience very friendly
Bodde här 1 natt i maj 2024

4/10 Dåligt

Chantale

Reste med familjen
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Les corridors en l’ensemble de l’établissement est défraîchie. Le petit déjeuner est vraiment décevant. Que des aliments riches en calories, aucun fruits.
Bodde här 2 nätter i maj 2024

4/10 Dåligt

Zahra

Affärsresenär, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Need to update and upgrade
Bodde här 1 natt i maj 2024

4/10 Dåligt

Marissa

Reste med familj och småbarn, Affärsresenär
Gillade inte: Personal och service och boendets skick och faciliteter
Staff at desk were rude. One of the rooms I booked was a suite and they ran out of bedding, so there were no blankets for my kiddos. The room itself was in rough shape with mix matched paint, bubbled up paint, the toilet was very wobbly (and I am only 116lbs.)
Bodde här 2 nätter i maj 2024

8/10 Bra

David

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Toilet clogged no plunger in room other then tat it was nice
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Keri

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly and helpful staff!! They Will to do what they can to help☺ Had a wonderful experience! Thank you so much😊😊☺ tou guys were a life saver!!
Bodde här 1 natt i maj 2024
Svar från Jennifer 6 maj 2024
We are delighted you had such a positive experience with the staff. Thank you for your feedback

10/10 Fantastiskt

Breeana

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not bad quality for the price
Bodde här 1 natt i maj 2024
Svar från Jennifer 6 maj 2024
Thank you for your feedback

8/10 Bra

Jessica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

4/10 Dåligt

Gwendolyn

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
In the first room the sink was blocked up, very very slow drain. In the second room smelled like smoke and tried to covered up with some kind of air freshner. Was upgraded to a suite and that was the worst. The floor was dirty. The walls were dirty not sure if it was make up, dirt or poop. I must say you get what you pay for. The staff tried their best to accommodate but the place needs a GOOD cleaning in rooms and hallways.
Bodde här 1 natt i april 2024
Svar från Jennifer 1 maj 2024
We deeply apologize for the inconveniences you experienced during your stay with us. Your feedback is invaluable to us, and we take it seriously. We're grateful for your understanding and acknowledgment of our staff's efforts to accommodate you despite the shortcomings you experienced. However, we acknowledge that our efforts were not enough to fully address your dissatisfaction. Thank you again for your feedback.

8/10 Bra

Cynthia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was great property could use a little touchup
Bodde här 1 natt i april 2024
Svar från Jennifer 24 apr. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you had a great experience with our staff. Providing excellent service is our top priority, and we're thrilled that it made a positive impression on you.We also appreciate your feedback regarding the property. Ensuring that our facilities meet the expectations of our guests is important to us, and we will certainly take your comments into consideration as we strive to enhance the overall guest experience.

8/10 Bra

Maranda, Biddeford

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like that everyone in the staff are great people i left my phone for 2 weeks and still got it back
Bodde här 1 natt i april 2024
Svar från Jennifer 20 apr. 2024
Thank you for your kind words! We're delighted to hear that you had such a positive experience with our team during your stay. Providing excellent service and ensuring the safety and security of our guests' belongings are top priorities for us.We understand how important it is to feel confident in leaving personal items behind, and we're thrilled that our staff was able to exceed your expectations by returning your phone to you promptly.We appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future.

8/10 Bra

william, ellsworth

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Property was sufficiently located to where my daughter had an event. It was clean and had a decent breakfast.
Bodde här 1 natt i februari 2024
Svar från Jennifer 18 apr. 2024
It's great to hear that the location of our property was convenient for your daughter's event and that you found the cleanliness and breakfast to be satisfactory. We strive to provide a comfortable and enjoyable experience for all our guests, and your positive feedback is truly appreciated. Thanks you again for your feedback.

6/10 Okej

Jerald

Reste med familjen
Gillade: Bekvämligheter
The room had stains on the floor and the bathroom could of been cleaner and the room smelled funny
Bodde här 1 natt i april 2024
Svar från Jennifer 17 apr. 2024
I'm sorry to hear about the cleanliness issues you encountered during your stay. Unpleasant odors are certainly not up to our standards, and we apologize for the disappointment and discomfort this caused you. Maintaining a clean and fresh environment in our rooms is a top priority, and we regret that we fell short in this instance. We take your feedback seriously, and we will address these issues with our housekeeping team to ensure that our rooms are thoroughly cleaned and inspected before guest arrivals.Your comfort and satisfaction are important to us, and we apologize for any inconvenience this may have caused during your stay. Thank you for bringing these matters to our attention, and we sincerely apologize for any inconvenience caused.

6/10 Okej

James

Gillade: Personal och service
Bodde här 3 nätter i april 2024
Svar från Jennifer 17 apr. 2024
Thank you for your feedback

2/10 Väldigt dåligt

Kathline

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
They were booked and would not allow early check in , which is fine I understood; until a man and his son walked in a checked in an half hour early in front of me ? Then he did not charge the man a deposit, but he did me ?? Then the room was out dated and dirty in the bathroom and the refrigerator. They had a wedding behind the hotel and our room was facing it and the cops came and had to make people leave . Also upon check in I had to initial I had no pets and saw 5 different dogs and a cat in the window !!! I was planning to stay again in June but have canceled my stay for this particular hotel ! Won’t ever stay again
Svar från Jennifer 17 apr. 2024
I'm truly sorry to hear about the series of disappointments and inconveniences you encountered during your stay. It's unacceptable that you experienced inconsistency in policies and cleanliness issues, as well as disturbances from an event outside the hotel. At the desk no called and complain and no cop was called. Not sure if you say the security when he went to check on the party. But your concerns regarding the presence of pets despite the initial agreement are also valid and should have been addressed by the staff. We understand your frustration and regret that your experience fell so short of our usual standards. Your feedback is incredibly valuable, and we will use it to address the issues you've raised with our team to prevent similar occurrences in the future.We're sorry to hear that you've decided to cancel your upcoming stay with us. We appreciate you feedback to help us address the issues expressed and we truly hope to have the opportunity to welcome you back in the future and provide you with the excellent experience you deserve.

6/10 Okej

Amanda

Reste med familjen
Gillade: Renlighet och personal och service
Ok, a little underwhelming.
Bodde här 1 natt i april 2024
Svar från Jennifer 17 apr. 2024
Thank you for your feedback.

4/10 Dåligt

Diana

Bodde här 3 nätter i april 2024
Svar från Jennifer 25 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Sara

Gillade: Renlighet och personal och service
Nice staff friendly and helpful The TV and outlets coukd be updated in rooms by Wyndham
Bodde här 1 natt i mars 2024
Svar från Jennifer 1 apr. 2024
It's great to hear that you found our staff friendly and helpful during your stay with us! Thank you for your feedback , we are constantly working to improve our amenities and facilities to enhance the guest experience. We'll definitely take your suggestions into consideration as we continue to make updates. Thank you for choosing Wyndham, and we hope to welcome you back soon for another enjoyable stay!

10/10 Fantastiskt

Katarina

Reste med sin partner
Gillade: Personal och service
The place is outdated. Room is ok, clean. Bathroom is old outdated. Service is ok.
Bodde här 2 nätter i mars 2024
Svar från Jennifer 1 apr. 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found your room to be clean and satisfactory.. We understand the importance of providing modern amenities and are continually working to improve our property to better meet the expectations of our guests.Your comments are valuable to us as they help us identify areas for enhancement. Please be assured that we will take your feedback into consideration as we strive to provide an exceptional experience for all our guests.We appreciate your feedback and hope to have the opportunity to welcome you back in the future for an improved experience.

6/10 Okej

Al

Reste med familjen
Needs updating.
Bodde här 2 nätter i mars 2024
Svar från Jennifer 29 mars 2024
Thank you for your feedback. We are in the process of renovating and refurbishing to enhance the guest experience.

4/10 Dåligt

Christopher

Bodde här 1 natt i mars 2024
Svar från Jennifer 18 apr. 2024
Thank you for your feedback. We would have loved to know what we could have done to change your review.

8/10 Bra

Kaitlyn

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Although the building was hard to find due to construction and road changes the hotel was clean and the staff was friendly
Bodde här 1 natt i mars 2024
Svar från Jennifer 28 mars 2024
Maintaining a welcoming and hospitable environment is our top priority, and we're thrilled that our efforts resonated with you during your stay. Your kind words regarding the cleanliness of our facilities and the friendliness of our team members serve as great encouragement to all of us.We understand that navigating construction and road changes can be frustrating, and we appreciate your patience and understanding during this time. Rest assured, we're continuously monitoring the situation to minimize any inconvenience to our valued guests.Your feedback is incredibly valuable to us as we strive to provide memorable experiences for all of our guests.

4/10 Dåligt

Alex

Reste med familj och småbarn
Gillade inte: Renlighet och boendets skick och faciliteter
.
Bodde här 1 natt i mars 2024
Svar från Jennifer 28 mars 2024
Thank you for your feedback

2/10 Väldigt dåligt

Luis, Katy

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was in a terrible stay and dirty, the staff was rude
Bodde här 3 nätter i mars 2024
Svar från Jennifer 28 mars 2024
We were deeply troubled to learn of the issues you encountered during your recent stay at our hotel. Please accept our sincerest apologies for any inconvenience or discomfort you experienced as a result.Maintaining a high standard of cleanliness and providing exceptional service are paramount to us, and it is clear that we fell short of meeting your expectations in these regards. Rest assured, we take your feedback seriously and have taken immediate action to address the concerns you raised

10/10 Fantastiskt

Alan and Margaret

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Jennifer 22 mars 2024
Thank you for your feedback, we greatly appreciate it.

6/10 Okej

Casey

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Jennifer 20 mars 2024
Thank you for your feedback

10/10 Fantastiskt

Brigitte

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Très belle établissement
Bodde här 2 nätter i mars 2024
Svar från Jennifer 20 mars 2024
Thank you for your feedback

2/10 Väldigt dåligt

JAY

Gillade: Renlighet
Gillade inte: Personal och service
Rude from desk wanted me To wait in the snow for hours as I’m from different state
Bodde här 1 natt i januari 2024
Svar från Jennifer 17 mars 2024
We sincerely apologize for the inconvenience you experienced during your recent stay with us. It's deeply regrettable that you had to wait outside in the snow for hours. Your comfort and well-being are of the utmost importance to us, regardless of your location or circumstances.Upon investigating the situation with the staff on duty and reviewing the room availability, we realized that we did not have a room ready for immediate check-in upon your arrival. As you checked in before our standard check-in time of 3:00 PM, we needed time to ensure a room was vacated, cleaned, and prepared to our high standards before accommodating you.We want to clarify that the delay was not due to your being from out of town, but rather a result of the room readiness. However, we understand that this does not excuse the inconvenience you experienced, and we take full responsibility for any miscommunication. Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back under more favorable circumstances in the future.

10/10 Fantastiskt

Scott

Bodde här 1 natt i mars 2024
Svar från Jennifer 1 apr. 2024
Thank you for your feedback

10/10 Fantastiskt

Selina

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Beds were comfortable, didnt like that the bathroom countertop was dirty.
Bodde här 1 natt i mars 2024
Svar från Jennifer 3 mars 2024
Thank you for your feedback. We're delighted to hear that you found our beds comfortable. However, we apologize for the cleanliness issue with the bathroom countertop. Please rest assured that we take your concerns seriously, and we will address this matter with our housekeeping team to ensure that it does not happen again. Your satisfaction is our priority, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 Fantastiskt

rhonda

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was fine
Bodde här 1 natt i mars 2024
Svar från Jennifer 2 mars 2024
Thank you for your feedback

10/10 Fantastiskt

Horacio, Brighton

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Jennifer 28 feb. 2024
Thank you for your feedback

6/10 Okej

Dorothy

Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Comfy beds but place needs major renovations in every area from check in desk to elevators, hallways , guest rooms & especially the bathrooms. Scratched areas, awful hair dryers, shower heads. No microwave in room. Fridge not very cold. No USB ports. Location is very convenient due to family near by. Question if I will continue to stay at this Ramada in the future cause there is always something wrong!
Bodde här 1 natt i februari 2024
Svar från Jennifer 29 feb. 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our beds comfortable; however, we sincerely apologize for the inconveniences you experienced during your stay. All your comments are duly noted and will be taken into consideration as we strive to enhance the overall guest experience.. We understand the importance of providing a pleasant and convenient experience for our guests, and we regret that we fell short of your expectations in this regard.Please know that your feedback is incredibly valuable to us, and we will be sure to address the issues you've mentioned with our management team. We appreciate your loyalty to our hotel due to its convenient location near your family. We understand your hesitation about continuing to stay with us in the future, but we hope that you'll consider giving us another chance to exceed your expectations. When you do decide to stay with us again, please don't hesitate to reach out to our team with any specific requests or concerns you may have, and we'll do our utmost to ensure a more enjoyable stay for you.Once again, we apologize for the shortcomings you experienced and thank you for bringing them to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future.

10/10 Fantastiskt

Lorraine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
clean , quiet , and bed was comfortable . Breakfast wasn't very good .
Bodde här 1 natt i februari 2024
Svar från Jennifer 28 feb. 2024
It's great to hear that you found our accommodations clean, quiet, and comfortable for your stay. Your comfort and satisfaction are our top priorities, and we're delighted to know that you had a restful experience.We sincerely apologize for any disappointment with the breakfast offerings. Your feedback is invaluable to us, and we will take your comments into consideration as we continuously strive to improve our services and amenities.

10/10 Fantastiskt

fredricus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 12 nätter i februari 2024
Svar från Jennifer 28 feb. 2024
Thank you for your feedback

10/10 Fantastiskt

Allan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i februari 2024
Svar från Jennifer 12 feb. 2024
Thank you for your feedback and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

6/10 Okej

Jennifer

Reste med familjen, Reste med husdjur
Gillade inte: Renlighet och boendets skick och faciliteter
There was a lot of trash…may not even be the hotel property.
Bodde här 1 natt i februari 2024
Svar från Jennifer 12 feb. 2024
We're sorry to learn about the presence of trash, although it may not be directly related to our property. We take cleanliness and the appearance of our surroundings seriously, and we will certainly look into this matter to ensure that our premises and the surrounding area are well-maintained for the comfort and satisfaction of our guests.We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.

10/10 Fantastiskt

Kelly

Bodde här 1 natt i februari 2024
Svar från Jennifer 12 feb. 2024
Thank you for your feedback and we hope to have the opportunity to welcome you back in the future.

2/10 Väldigt dåligt

Anna, Benton

Gillade inte: Bekvämligheter och boendets skick och faciliteter
This property falsely advertises that there is a fitness center; however, it does not exist. I would've pucked a different hotel if the information was accurate.
Bodde här 1 natt i februari 2024
Svar från Jennifer 7 feb. 2024
We are sorry to hear about your disappointment regarding the fitness center. Your feedback is valuable in helping the property improve its accuracy in advertising amenities. It's understandable that you would have preferred accurate information to make an informed decision about your stay.

2/10 Väldigt dåligt

Ashley

Bodde här 1 natt i januari 2024
Svar från Jennifer 20 mars 2024
Thank you for your feedback. Your feedback is important to us. Could you please specify what aspects of your experience you were and were not satisfied with? This will help us ensure that we maintain and improve upon those elements in the future. We're committed to providing the best service possible, and your input is invaluable in achieving that goal.

10/10 Fantastiskt

Nancy

Reste med familjen
Bodde här 1 natt i januari 2024
Svar från Jennifer 12 feb. 2024
Thank you for choosing to stay with us and for sharing your feedback.

4/10 Dåligt

Lisa

Reste i grupp
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Disappointed
Went to sit in chair at table and the back rest fell I went backwards. Then I went to sit in the office chair and the arms were all ripped it was like they took it from the trash. Then there was mystery something on the head board. There used to picture about the bed now just two large homes were the screws were. I won’t be back nor will I recommend Ramada.
Bodde här 1 natt i januari 2024
Svar från Jennifer 26 jan. 2024
I'm truly sorry to hear about your negative experience during your stay. Your feedback is important, and I apologize for the inconvenience caused by the issues with the chairs, the condition of the office chair, the state of the headboard, and the missing picture. This is certainly not the standard we aim to uphold.We take your concerns seriously, and I assure you that we will investigate and address these issues to prevent similar occurrences in the future. Your comfort and satisfaction are our top priorities, and we understand that these aspects of your stay fell short of your expectations.We appreciate your feedback, and it helps us improve our services. I sincerely apologize for any inconvenience caused, and we hope you will consider giving us another opportunity to provide a better experience in the future.

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet
Ok for price
Sink drain didnt work and no hot water in the morning for a shower dont think the system could keep up. Breakfast was not stocked or keep very clean
Bodde här 1 natt i januari 2024
Svar från Jennifer 26 jan. 2024
I apologize for the inconveniences you experienced during your stay. Your feedback is valuable, and I assure you that we will address these issues promptly to ensure they are resolved. Please know that your comfort and satisfaction are our top priorities, and we appreciate you bringing these matters to our attention. We hope that you will consider giving us another opportunity to provide a more positive experience in the future.

8/10 Bra

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice comfortable stay. Staff was super friendly and helpful
Bodde här 1 natt i januari 2024
Svar från Jennifer 26 jan. 2024
I'm thrilled to hear that you had a nice and comfortable stay! It's great to know that the staff was super friendly and helpful. Your positive feedback is truly appreciated, and we're delighted that our team could contribute to making your experience enjoyable. Thank you for choosing us, and we look forward to welcoming you back for another fantastic stay in the future!

8/10 Bra

Constance

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and comfortable. Friendly staff.
Bodde här 1 natt i december 2023
Svar från Jennifer 27 jan. 2024
Thank you for taking the time to share your feedback! We're delighted to hear that you found our establishment to be clean and comfortable. Providing a welcoming and comfortable environment for our guests is one of our top priorities.We're also pleased that you experienced the friendliness of our staff. Our team works hard to ensure that every guest feels valued and at home during their time with us.

8/10 Bra

Beah

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i december 2023
Svar från Jennifer 12 feb. 2024
Thank you for choosing to stay with us and for sharing your feedback.

4/10 Dåligt

Verifierad resenär

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Updated room, clean & comfortable. Pet fee $25😩
Getting to hotel confusing with entrances closed. At check in I was advised if I brought my dog there would be a $25 charge. On “Hotels Tonight” said no fee, on website said$10 charge. Front desk clerk said they are wrong it’s $25. I have stayed here before was never charged $25! The room was clean and comfortable, big improvement from previous visits.
Bodde här 1 natt i december 2023
Svar från Jennifer 26 jan. 2024
Thank you for sharing your feedback about your recent stay. I'm glad to hear that the room was clean and comfortable, and it's positive to note the improvement from previous visits.I apologize for any confusion and inconsistency regarding the pet fee. It seems there might be a discrepancy in the information provided, and I understand how this could be frustrating. I recommend reaching out to the hotel management to clarify the pet fee policy for future reference and to ensure accurate information is provided to guests.We appreciate your understanding and hope that, despite the initial challenges, you had an overall positive experience. We value your feedback and aim to continuously improve our services.

4/10 Dåligt

Verifierad resenär

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i december 2023
Svar från Jennifer 12 feb. 2024
Thank you for choosing to stay with us and for sharing your feedback. If you have any further comments. We look forward to welcoming you back soon!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023
Svar från Jennifer 12 feb. 2024
Thank you for choosing to stay with us and for sharing your feedback.

2/10 Väldigt dåligt

Nicholas

Bodde här 1 natt i december 2023
Svar från Jennifer 12 feb. 2024
Thank you for your feedback. We truly value your input and are committed to continually improving our guests' experiences. If there are any specific areas you believe we could enhance to make your stay even better in the future, please don't hesitate to share them with us. Your suggestions are invaluable in helping us provide exceptional service to our guests.We look forward to the opportunity to welcome you back and exceed your expectations on your next visit.