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Recensioner av Kimpton Sawyer Hotel, an IHG Hotel

4 out of 5
Kimpton Sawyer Hotel, an IHG Hotel
500 J Street, Sacramento, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 713 av 1002 recensioner" "
8 - Bra i betyg. 159 av 1002 recensioner" "
6 - Okej i betyg. 56 av 1002 recensioner" "
4 - Dåligt i betyg. 31 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 1002 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,0/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Malcolm

Bodde här 2 nätter i februari 2020

8/10 Bra

Mana

Gillade: Renlighet
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Sarah

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Barry 13 maj 2024
Fantastic - Thanks for Your 5 out of 5 Review. Sarah, we look forward to you returning to the Kimpton Sawyer.

10/10 Fantastiskt

Steven, San Bernardino

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location to walk to food, capital, or convention center.
Bodde här 2 nätter i maj 2024
Svar från Barry 10 maj 2024
Thanks Steven that is wonderful news - We are so pleased your stay was pleasant and look forward to your return!

10/10 Fantastiskt

Marisa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay at the Kimpton. We were able to check in a little early and they accommodated a generous late check out as well. Social hour with wine and chips & dip at 5pm was a lovely way to get people into the lobby talking and socializing. The restaurant attached was very tasty with good service. Bummer that only parking available was a paid garage downstairs, but at $28 overnight it wasn’t too bad. Would stay again.
Bodde här 1 natt i maj 2024
Svar från Barry 10 maj 2024
Hi Marisa - We are thrilled you enjoyed your and look forward to seeing you return.

10/10 Fantastiskt

Tiffany

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
While checking in we were offered a glass of rose , which was much needed after our flight. The hotel creek was very kind and friendly. The rooms are nice and clean. The beds were very comfortable. We would definitely stay here again.
Bodde här 1 natt i maj 2024
Svar från Barry 10 maj 2024
Awesome Tiffany - Thanks for staying at the Kimpton Sawyer and we look forward to serving you again!

10/10 Fantastiskt

Marissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Barry 7 maj 2024
Hi Marissa,Thanks for staying with us and your kind review. We look forward to serving you again at the Kimpton Sawyer.

8/10 Bra

David

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing hotel and amenities around the stadium. Too many homeless on the streets though. Feels unsafe.
Bodde här 1 natt i maj 2024
Svar från Barry 6 maj 2024
Hi David,Thanks for sharing. We are thrilled to hear you found our hotel amazing and will review these concerns with our Sacramento City Officials.

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice ambiance
Bodde här 1 natt i maj 2024
Svar från Barry 6 maj 2024
Thank you for staying with us Catherine - We are glad you enjoyed our ambiance and look forward to serving you again in the future.

10/10 Fantastiskt

Richard, Costa Mesa

Affärsresenär, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A warm friendly stay
Bodde här 1 natt i april 2024
Svar från Barry 6 maj 2024
Hi Richard, Thank you for staying with us and your kind words. We appreciate the feedback.

10/10 Fantastiskt

Sarah

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Ria 30 apr. 2024
Thank you Sarah!

10/10 Fantastiskt

Brandon

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is great. The area around the hotel is pretty rough. A huge fight between teens broke out which put a damper on a weekend staycation but besides that I would definitely come again. Security could definitely be upgraded
Bodde här 1 natt i april 2024
Svar från Barry 7 maj 2024
Hello Brandon, Our apologies for the delayed response and thank you for staying with us and this review. Although we are pleased you found our hotel great, we are disappointed to learn about your staycation was impacted by the activity outside. We appreciate knowing you will be returning, and we look forward to seeing you soon.

4/10 Dåligt

Chris

Bodde här 1 natt i april 2024
Svar från Barry 14 maj 2024
Greetings Chris,Thank you for staying with us and taking a moment to leave us a review. We disappointed to learn your time with us was not we hope and if there is something we can do to make it better - please contact the hotel directly.

10/10 Fantastiskt

Tami

Gillade: Personal och service och boendets skick och faciliteter
That I just had to walk out the hotel lobby back door to fluffy at the Golden 1. Had a great time. Definitely will be back.
Bodde här 2 nätter i april 2024
Svar från Barry 6 maj 2024
Thanks Tami, glad you had a great time - We look forward to seeing you again.

10/10 Fantastiskt

Anne

Bodde här 2 nätter i april 2024
Svar från Barry 6 maj 2024
Hi Anne,Thanks for staying with us and proving feedback.

10/10 Fantastiskt

Anthony

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Accessibility to downtown and dinner locations
Bodde här 1 natt i april 2024
Svar från Barry 7 maj 2024
Wow - Thank you Anthony for your wonderful review! We look forward to seeing you again.

10/10 Fantastiskt

Season

Bodde här 2 nätter i april 2024
Svar från Barry 6 maj 2024
Thank you Season - We are so happy you enjoyed your time with us and looking forward to serving you again!

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We came for a concert at Golden 1 Center. I was concerned about safety and wanted to be close to the arena. The hotel is so close that you don’t even have to walk on a street. It is extremely safe. I will be booking this hotel in the future. Staff was great. Room was clean. View from balcony was excellent.
Bodde här 1 natt i april 2024
Svar från Barry 7 maj 2024
Hi Jennifer,Thanks for staying and this wonderful review - we look forward to hosting you again.

10/10 Fantastiskt

Isabel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love it , beautiful and walkable in the city
Bodde här 1 natt i april 2024
Svar från Barry 7 maj 2024
Fantastic, thanks Isabel - we are happy you enjoyed your time at the Kimpton Sawyer.

6/10 Okej

Haley

Bodde här 1 natt i april 2024
Svar från Barry 6 maj 2024
Hi Haley,Although it sounds like we did not meet all expectations, we thank you for sharing and staying with us. Please contact us directly if you have additional feedback we can use to improve.

10/10 Fantastiskt

Sarah, Allston

Bodde här 1 natt i april 2024
Svar från Barry 6 maj 2024
Thanks Sarah - We are pleased you liked your time with us at the Kimpton Sawyer and look forward to seeing you again.

10/10 Fantastiskt

Lilia

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Walking distance to historic district and shops
Bodde här 2 nätter i februari 2024
Svar från Barry 7 maj 2024
Great to hear Lilia - we glad you found our location convenient and look forward to your return.

2/10 Väldigt dåligt

John

Bodde här 1 natt i mars 2024
Svar från Barry 6 maj 2024
Hi John,My apologies for the delayed response. We are disappointed to learn we missed the mark. Please contact us directly if you have more information to share to improve our guest experience.

10/10 Fantastiskt

Rehanna, Sacramento

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Barry 7 maj 2024
Thanks Rehanna - We look forward to being of service to you again.

10/10 Fantastiskt

Kamila, Reno

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful property right across from Golden 1. It is a little difficult to find the entrance to the property and parking is a pain - only valet available through the hotel. There is a parking garage attached but we were unable to use it because there was a Kings game the night we arrived and it was closed to court side ticket holders only. Plenty of great places to eat and drink nearby, and the hotel has a free cocktail hour in their lobby daily.
Bodde här 1 natt i mars 2024
Svar från Barry 7 maj 2024
Hi Kamila,Thanks for staying and your feedback. We are pleased your overall experience was well received and we are working to improve our valet. Again, thanks and we look forward to seeing you at cocktail hour in the lobby.

10/10 Fantastiskt

Carl

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Barry 7 maj 2024
Hi Carl - Thanks for the 5 out 5 review. We hope to see you again at the Kimpton Sawyer.

2/10 Väldigt dåligt

Fernando

Gillade inte: Renlighet och personal och service
AC / heater didnt work
Bodde här 1 natt i mars 2024
Svar från Barry 7 maj 2024
Hi Fernando,Our apology for the heater no working and we appreciate you for bringing it to our attention. We hope on your next visit we can show this not our practice. Thank you for staying with us.

8/10 Bra

Naomi Ngan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Barry 7 maj 2024
Hi Naomi Ngan,Thank you for staying with us and your feedback.

10/10 Fantastiskt

Althea

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Barry 7 maj 2024
Wow - Thanks Althea! We love 5 out 5 Reviews!

8/10 Bra

Belinda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Barry 7 maj 2024
Hi Belinda,Thank you for choosing to stay with us your feedback - we look forward to your return.

6/10 Okej

Rachel

Gillade: Renlighet och personal och service
Bodde här 2 nätter i mars 2024
Svar från Barry 7 maj 2024
Hello Rachel,We appreciate your feedback. Please inform us if there's anything we can do to make your next stay even more enjoyable.

10/10 Fantastiskt

Dorothy

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean, well-appointed, offered great views of the city, and was well-stocked. I'll definitely return.
Bodde här 1 natt i mars 2024
Svar från Barry 7 maj 2024
Wonderful news Dorothy - Thanks and we look forward to your return to the Kimpton Sawyer.

10/10 Fantastiskt

Max

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Barry 7 maj 2024
Hi Max - Thanks for staying and your 5 out of 5 review!

4/10 Dåligt

Trevor

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The room was incredible dusty all over. Check in took over 20 minutes from the time we got in line and there was only 1 person waiting to check in before me. Doesn't seem to be worth the premium price they are charging for the service you get in return.
Bodde här 1 natt i mars 2024
Svar från Barry 7 maj 2024
Hi Trevor,Thanks for staying and this review. I apologize we did not meet standard expectations with your room cleanliness and the delay at check in. Please reach out to us if there is anything we can do on a future stay.

10/10 Fantastiskt

Gordon

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This was a very good quality Kimpton nice and clean with great amenities
Bodde här 2 nätter i mars 2024
Svar från Barry 7 maj 2024
Hi Gordon,Thanks for staying and your wonderful review. We look forward to your return to the Kimpton Sawyer.

10/10 Fantastiskt

Jesse

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a great stay I love this place
Bodde här 1 natt i mars 2024
Svar från Barry 7 maj 2024
Hi Jesse, We appreciate you and are thrilled you love the Kimpton Sawyer!

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Ysela

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Only thing was long way time to check in
Bodde här 2 nätter i mars 2024

6/10 Okej

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a nice place. Clean and well appointed. I didn’t see much value in spending $475 per night though. It’s just a clean hotel, and the Holiday Inn just yards away for the same price AND it has a working hot tub.
Bodde här 1 natt i mars 2024

6/10 Okej

Icelee

Bodde här 1 natt i februari 2024
Svar från Barry 7 maj 2024
Hi Icelee,Thank you for your feedback - please let us know if there is something we can do ensure your stay is the best on your next visit.

6/10 Okej

Daniel

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Steven, Fresno

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Lewis

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay. Staff could be a bit more helpful.
Bodde här 1 natt i mars 2024

6/10 Okej

Michael

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Carpets were very dirty, we were not informed of 40.00 valet fee
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Stephen Hugo

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel every staff member was so professional and courteous. We will always come to this hotel whenever we go through Sacramento.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Eliazar

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel is fantastic and offers a rooftop bar with spectacular views also lots of dinning and nightlife options within walking distance.
Bodde här 1 natt i februari 2024

8/10 Bra

Christine

Bodde här 1 natt i januari 2024

6/10 Okej

aurora

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
Not up to the standard I expect from a Kimpton at all. The staff was very unhelpful and didn't really seem to care at all. Often even seemed annoyed by questions.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Consuelo

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like how it located to the golden center and walking distance to old town Sacramento.
Bodde här 2 nätter i februari 2024

2/10 Väldigt dåligt

Eldridge

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We like the location of the property. It is next to the Golden 1 Center. The housekeeping team stopped by several times throughout our stay to restock our room. The room service was excellent; we did not wait a long time for our order. We did not like that we had to wait over an hour and a half to be checked in. Front Desk: Initially, there were only two front desk representatives when several groups were checking in. In our view, the hotel was not prepared for the number of individuals checking in. Housekeeping: The front desk did what they could; however, they blamed the housekeeping team for the delay. Housekeeping's lack of scheduling enough staff reflects on hotel management overall. Room: The carpet in the room was stained and dirty. No microwave in the suite? The suite pocket door needed oiling. Other: A fire alarm went off. After going down five flights of stairs (I am disabled), to find out that it was a test was disappointing and painful. The stairways and handrails were dirty as well.
Bodde här 3 nätter i februari 2024