Dear Michele, We love making our guests feel welcome and helping them enjoy their time in Elk Grove. Thank you for your patronage and for sharing this kind review. We hope to host you again anytime you return to the area. Best, Ronny Mann, GM

Dear Sydney, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Ronny Mann, GM

Dear Taka, Thank you so much for your kind review! We appreciate you taking the time to share your thoughts with us. We are thrilled that our spacious accommodations were the highlight of your stay! Thank you for choosing our hotel and we look forward to having you back again soon! Best, Ronny Mann, GM

Dear Alicia, We would like to extend our heartfelt gratitude for choosing to stay with us and for sharing your wonderful experience. Your support means the world to us and we are overjoyed to learn that you enjoyed your time here. It would be our utmost pleasure to welcome you back soon. Best, Ronny Mann, GM

Dear Becky, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Ronny Mann, GM

Dear Eric, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Ronny Mann, GM

Dear Linda, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Ronny Mann, GM

Dear Araceli, Thank you for choosing to stay with us and for taking the time to appreciate our hotel. I am sorry to hear that you were disturbed by city noise during your stay and found our bedding uncomfortable. We always strive to ensure our guests' comfort, and I regret that we fell short in your case. Your feedback is extremely valuable to us as it helps us to keep track of the guest experience and make necessary improvements. Thank you for sharing your review with us. Sincerely, Ronny Mann, GM

Dear Angel, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Ronny Mann, GM

Dear Alfredo De, We are thrilled that we provided you with a quiet stay. We appreciate you choosing our hotel and hope to welcome you again soon. Thank you for your kind review. Best, Ronny Mann, GM

Dear Christopher, I'm glad that all aspects of your stay met your expectations. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Ronny Mann, GM

Dear Kiersten, I apologize that the cleanliness of your room upon arrival did not meet our standards of excellence in service. However, we are pleased to hear that we were able to provide acceptable accommodations for you. I will discuss your review with our housekeeping staff and ensure that we are more aware of such issues going forward. We value you as our guest and hope that you will choose to stay with us again. Thank you for taking the time to write a review. Sincerely, Ronny Mann, GM

Dear Sergio, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to our area. Best, Ronny Mann, GM

Dear phyllis, Our housekeeping is now available by request. Now you can simply contact the front desk to request a room cleaning or just a few extra towels. We are sorry if this was not properly communicated to you. We value your feedback and hope to host you again. Sincerely, Ronny Mann, GM

Dear Gao,Guest satisfaction is our highest priority, so I regret we couldn't deliver a more positive experience. Your feedback is welcome, and we appreciate your taking the time to share your review with us.Sincerely,Ronny MannGeneral Manager

Dear Debora, I offer my sincere apologies for the noise pollution you experienced due to the loud guest in the room above; please forgive us. We take pride in providing a comfortable stay and we clearly fell short of that goal. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Sincerely, Ronny Mann, GM

Dear Becky, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and your continued choice to stay with us. We hope to welcome you again soon. Best, Ronny Mann, GM

Dear Torben, We are thrilled to hear you had an amazing experience! Your support means the world to us and we cannot wait to welcome you back soon. Best, Ronny Mann, GM

Dear Alfonso, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit. We appreciate your attention to reviewing our hotel and hope to better serve you upon your return to the area. Sincerely, Ronny Mann, GM

Dear Patty, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Ronny Mann, GM

Dear Marilyn, We strive to provide excellent customer service, so I am thrilled that you recognized our efforts. Thank you for your business and we look forward to your return. Best, Travis Lott, GM

Dear Marie, What a wonderful review! The staff works hard to try and provide every guest with an experience just like the one you shared with other travelers and us. We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Travis Lott, GM

Dear Marianne, We appreciate your positive recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Travis Lott, GM

Dear Debbie, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Travis Lott GM

Dear Brady, Thank you so much for your thoughtful and generous review. Our team truly enjoys providing exceptional experiences for our guests from start to finish! It was a pleasure to host you and we can't wait to welcome you back! Best, Travis Lott GM

Dear Joe, I'm thrilled to hear about the comfort and convenience you enjoyed during your stay with us! I sincerely appreciate your acknowledgment of our high cleanliness standards and look forward to sharing your positive feedback with our dedicated housekeeping team! Hosting you was an absolute pleasure, and we look forward to welcoming you back soon. Best, Travis Lott GM

Dear Israel, What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again. Best, Travis Lott GM

Dear Brett, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Travis Lott GM

Dear CHRISTOPHER, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Travis Lott GM

Dear Desert, I'm happy to hear that despite some noise pollution, your stay was enjoyable. Thank you for sharing your positive feedback with us and other prospective guests. We hope to welcome you back for an even more flawless experience in the future. Best, Travis Lott GM

Dear Ella, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Travis Lott GM

Dear Rick, Thank you for taking the time to write. I sincerely appreciate your recognition of our high cleanliness standards and warm hospitality, even though other aspects of your stay fell short of exceptional. Your comfort is our top priority, so I regret you didn't have a restful night's sleep. We value you as our guest and hope to have another opportunity to deliver a more favorable experience in the future. Sincerely, Travis Lott GM

Dear ali, Thank you for choosing our services and sharing your valuable feedback. We appreciate all types of feedback as they help us identify areas where we are doing well and need to improve. I apologize that the EV chargers and breakfast did not meet your expectations and negatively impacted your experience. I hope we can have the chance to serve you better in the future. Sincerely, Travis Lott GM

Dear Diane, That is fantastic to hear! Thank you so much for your kind review and for choosing to stay with us. It was our pleasure to host you, and we hope to have the opportunity to welcome you back soon. Best, Travis Lott GM

Dear Donald, Thank you for sharing your review. I am delighted you enjoyed your stay, and I sincerely appreciate you noting our high cleanliness standards! It was a pleasure to host you; we can’t wait to welcome you again. Best, Travis Lott GM

Dear Janeen, Thank you for taking the time to share your positive review. We are thrilled to know your stay was awesome! It was a pleasure to host you; we hope you will think of us should your travels bring you back to the area. Best, Travis Lott GM

Dear Heather, I'm thrilled to hear about the comfort you experienced during your stay! I sincerely appreciate your acknowledgment of our high cleanliness standards and warm hospitality! I look forward to sharing your positive feedback with our dedicated associates and hope we can welcome you again soon. Best, Travis Lott GM

Dear Jose, We appreciate you taking the time to leave us a positive review. It brings us great pride to know that our guests are happy with their stay. Thank you for choosing us! Best, Travis Lott GM

Dear Anonymous,Our goal is to offer a bright, fresh, and comfortable hotel, so I sincerely regret that we let you down in these areas. We are grateful for your patronage and your time in sharing this feedback. We do review it as a team to foster improvements. For this reason, we hope that you might consider a return visit. We would love another opportunity to show you that your comfort is our top priority.Sincerely,Travis LottGeneral Manager

Dear Lori, The cleanliness of our accommodations is a high-focus area, so I’m very sorry we let you down in this area. We appreciate your candid feedback and do review it as a team to continually foster improvements. Thank you for staying with us and we hope to have the opportunity to deliver a more positive experience on a return visit. Sincerely, Travis Lott General Manager

Dear Karen, Thank you for staying with us. We are sincerely sorry for your extended wait time upon arrival. This is not typical of our hotel, and your feedback will be instrumental in improving our service. We value your business and hope to host you again for a WOW impression. Sincerely, Travis Lott General Manager

Dear Al, I apologize for any inconvenience caused during your stay. Thank you for your review and we hope to provide you with a better experience in the future. Sincerely, Travis Lott General Manager

Dear Cassandra,We regret that we have fallen short while you were our valued guest and that you did not enjoy your stay. We appreciate you choosing our hotel while visiting our area and hope to have the opportunity to welcome you again for a more pleasurable experience.Sincerely,Travis LottGeneral Manager

Dear Daniel,Thank you for being our valued guest and for your generous review! It was a pleasure to host you, and we can’t wait to welcome you again.Best,Travis LottGeneral Manager

Dear I'sonn, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Travis Lott GM

Dear Marianne, Thank you for your time in sharing your kind review and please visit us again. Best, Travis Lott GM

Dear Lakmal, I'm glad that all facets of your stay met your expectations. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Travis Lott GM