Utomhuspool
Se tillgänglighet

Recensioner av Hilton Garden Inn Sacramento/South Natomas

3 out of 5
Hilton Garden Inn Sacramento/South Natomas
2540 Venture Oaks Way, Sacramento, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 545 av 1001 recensioner" "
8 - Bra i betyg. 261 av 1001 recensioner" "
6 - Okej i betyg. 101 av 1001 recensioner" "
4 - Dåligt i betyg. 51 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 1001 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,4/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff and convenient location.
Bodde här 1 natt i maj 2024

8/10 Bra

Merrilie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My property is in a beautiful location with lots of trees surrounding it. The bed was Comfortable with generous pillows and towels. The only complaint I have is that the walls were quite thin and we could hear people Talking in the hall and the next room.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Steven

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
All good and clean.
Bodde här 1 natt i april 2024
Svar från Luis Robles 25 apr. 2024
Dear Steven,Thank you for your review and we're glad you enjoyed your stay. We hope to welcome you back on your next visit to Sacramento!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

6/10 Okej

Lindsey

Gillade: Renlighet och personal och service
Bodde här 1 natt i februari 2024
Svar från Luis Robles 25 apr. 2024
Dear Lindsey,Thank you for your feedback. We would love to hear from you as to what we can do to earn a 5 of 5 on your next visit! We hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Kathleen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our welcome at the reception desk was so friendly and helpful. The room was clean and quiet. This was our 3rd stay at this facility. Would recommend it to everyone.
Bodde här 1 natt i mars 2024
Svar från Luis Robles 1 apr. 2024
Dear Kathleen,Thank you for your feedback and we're glad you had a great stay! We appreciate your business and the referral and we look forward to your 4th visit :-)Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Mary

Bodde här 1 natt i mars 2024
Svar från Luis Robles 25 apr. 2024
Dear Mary,Thank you for your feedback and we look forward to your next visit!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

LYNNE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Luis Robles 25 mars 2024
Dear Lynne,Thank you for your review and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Paul

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The front desk gentleman was so polite professionalism and great
Bodde här 1 natt i mars 2024
Svar från Luis Robles 20 mars 2024
Dear Paul,Thank you for your review! I'm glad to see that the front desk was polite and professional with you. We hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Anne

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Luis Robles 13 mars 2024
Dear Anne,Thank you for your review and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Antonio

Bodde här 2 nätter i mars 2024
Svar från Luis Robles 1 apr. 2024
Dear Antonio,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

JAYANTHI, CUPERTINO

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place.
Bodde här 1 natt i februari 2024
Svar från Luis Robles 28 feb. 2024
Dear Jayanthi,Thank you for your feedback and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Katie

Gillade: Renlighet och boendets skick och faciliteter
This is a nice hotel. The service staff at night are not terribly impressive. It bothers me that I can’t access a dining menu in my room nor will they deliver food to the room.
Bodde här 2 nätter i februari 2024
Svar från Luis Robles 19 feb. 2024
Dear Katie,Thank you for your feedback. Please know we have a QR code in all guest rooms by your TV where a digital copy of our breakfast, dinner and bar menu's are available 24hrs a day. I hope that helps and I hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Linda

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Luis Robles 19 feb. 2024
Dear Linda,Thank you for your review and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Barbara

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Friendly, positive environment.
Bodde här 1 natt i februari 2024
Svar från Luis Robles 9 feb. 2024
Dear Barbara,Thank you for your feedback and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
I was disappointed when I got there and they told me washers did not work, that was the reason I booked Hotel there. I asked for shampoo, conditioner, towels and bathroom tissue. The worker in front desk asked me if there was no shampoo and conditioner there. I felt like he was rude, why would I lie about that. I told him there was just enought for the night foe my husband and I. He gave me a small shampoo and conditioner which was not enough for both of us in the morning. That was very rude of him to not give me enough shampoo and conditioner.
Bodde här 1 natt i februari 2024
Svar från Luis Robles 9 feb. 2024
Dear Guest,Thank you for your feedback and I'm sorry your stay did not exceed your expectation. We will use your feedback for training purposes and discuss this at our next front desk team meeting.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Rina

Affärsresenär
Gillade: Rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Luis Robles 9 feb. 2024
Dear Rina,Thank you for your feedback and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Sarah

Reste i grupp
Gillade: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Luis Robles 9 feb. 2024
Dear Sarah,Thank you for your visit and we look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Stephanie

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a clean place to stay
Bodde här 1 natt i februari 2024
Svar från Luis Robles 9 feb. 2024
Dear Stephanie,Thank you for your visit and we're glad you enjoyed your stay.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Mark

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good stay nice breakfast good bar
Bodde här 2 nätter i januari 2024
Svar från Luis Robles 9 feb. 2024
Hi Mark,Thank you for your review and we're glad you enjoyed your stay. We hope to see you again.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Tim

Such good customer service. Very friendly and clean rooms.
Bodde här 1 natt i januari 2024
Svar från Luis Robles 22 jan. 2024
Dear Tim,Thank you for your review and we're glad that you enjoyed your stay with us. We look forward to welcoming you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Dane

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property is clean and maintained well. The staff are very helpful and kind.
Bodde här 1 natt i januari 2024
Svar från Luis Robles 22 jan. 2024
Dear Dane,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

4/10 Dåligt

mary

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Was not informed that there would be no room service or fresh towels for the second day of our stay. This was disappointing as we returned to the room on the second day and nothing had changed since we left earlier. For those clients staying three days, they will really be in need of new towels and restored bedding.
Bodde här 2 nätter i december 2023
Svar från Luis Robles 22 jan. 2024
Dear Mary,Thank you for your review and I apologize that you were unaware of our cleaning schedules. We do clean every other day or by request. We do have information in all of our rooms regarding this however I can see how this can be missed. We do hope that this will not deter you from staying with us again and thank you for your patience and understanding as we hotels attempt to get our services back to the way the used to be and should be.At your service,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Edward

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Room was very comfy. The ac unit was too loud and would wake us up in the middle of the night. Otherwise it was a nice place.
Bodde här 2 nätter i december 2023
Svar från Luis Robles 22 jan. 2024
Dear Edward,Thank you for your feedback. We have informed our maintenance team to look into your noisy ac unit to ensure it is properly functioning. We do hope to see you again the next time you're in the area.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

4/10 Dåligt

Puneet

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Luis Robles 9 feb. 2024
Dear Puneet,Thank you for your review and we apologize if we missed the mark with your stay.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Charly

Bodde här 1 natt i november 2023
Svar från Luis Robles 22 jan. 2024
Dear Charly,Thank you for your review and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Susan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Luis Robles 5 dec. 2023
Dear Susan,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Miguel, Fresno

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 5 nätter i november 2023
Svar från Luis Robles 5 dec. 2023
Dear Miguel,Thank you for your feedback and we hope to welcome you back again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

4/10 Dåligt

Talia

Gillade: Personal och service
Bodde här 1 natt i november 2023
Svar från Luis Robles 5 dec. 2023
Dear Talia,Thank you for your review and we apologize that we did not exceed your expectations. If you would like to share additional information on how we can improve our services, please don't hesitate to contact me.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

4/10 Dåligt

Andrea

Affärsresenär, Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Children were running through halls screaming, knocking on other guest doors. Police were there at some point not sure why.
Bodde här 1 natt i oktober 2023
Svar från Luis Robles 7 nov. 2023
Dear Andrea,Thank you for your review and we apologize for the noise issue you experienced. We do hope to you'll allow us another opportunity in the future to serve you.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Luis Robles 7 nov. 2023
Dear Luis,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Alex

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean & close to discovery park
We stayed here for the Golden Sky Festival. It’s about a 45-minute walk to the back entrance. Most of the guests we interacted with in the lobby were also there for the festival so I think for the price we paid, the hotel should’ve offered a shuttle. Pool was fun. Small, quaint. Room was clean. Super noisy after the concert but that’s to be expected. We ate in the restaurant Saturday and it was pretty good. Extended hours Friday and Saturday nights would’ve been ideal but they close @ 10pm.
Bodde här 2 nätter i oktober 2023
Svar från Luis Robles 7 nov. 2023
Dear Alex,Thank you for your review and we're glad you enjoyed your stay with us during the Golden Sky Festival! We hope to see you again next year!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very comfortable and safe. I feel reception could be a bit more friendly. However, my stay was pleasant.
Bodde här 2 nätter i oktober 2023
Svar från Luis Robles 17 okt. 2023
Dear Anthony,Thank you for your review. We value your business and we're sorry if our team was not on point when they checked you in. I will share your feedback with our front office team in order to make improvements. Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Michael

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was in walking distance to after shock
Bodde här 6 nätter i oktober 2023
Svar från Luis Robles 17 okt. 2023
Dear Michael,Thank you for staying with us during After Shock. We hope to welcome you back again next year!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

6/10 Okej

Haley

Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
We were at this hotel for 4 days for aftershock. It was lovely for the 30 min commute to the venue. They kept the kitchen open until 12am at the hotel since food is limited in the area which was nice. The pool was in direct sun so we didn’t swim because no shade provided by the pool but people looked like they were enjoying it & it looked clean. We asked multiple times for our trash to be taken and it never happened. Our sink was fully clogged with hair when we got there.the AC is not the best so prepare to sleep with just a sheet! For the price we paid I don’t believe it was worth it.
Bodde här 5 nätter i oktober 2023
Svar från Luis Robles 17 okt. 2023
Dear Haley,Thank you for your review and we apologize that we didn't exceed your expectations. I have discussed your comments with our engineering and housekeeping team members to ensure these mistakes don't happen again. We do hope you'll allow us another opportunity to serve you again in the future.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

6/10 Okej

Mike

Reste med familjen
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Shower and beds no no
Hotel is very dated. Shower head wouldn’t point in the direction needed. Beds were lopsided and lumpy. I’m not super picky but wow! Update the mattresses. This seems to be a trend with this hotel chain.
Bodde här 1 natt i september 2023
Svar från Luis Robles 13 okt. 2023
Dear Mike,Thank you for your review and we hope you can accept our apology for the issues you experienced. I have shared your feedback with our engineering team to ensure that they get correct. We do hope you'll allow us another opportunity in the future to serve you.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Delia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Courteous staff members
Bodde här 2 nätter i september 2023
Svar från Luis Robles 13 okt. 2023
Dear Delia,Thank you for your review and we look forward to your next visit!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Sangeeta

Bodde här 1 natt i september 2023
Svar från Luis Robles 25 sep. 2023
Dear Sangeeta,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Mani

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i augusti 2023
Svar från Luis Robles 25 sep. 2023
Dear Mani,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Matthew De La

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quick check in, staff was friendly.
Bodde här 2 nätter i september 2023
Svar från Luis Robles 25 sep. 2023
Dear Matthew,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

6/10 Okej

Jaleel

Gillade: Personal och service och boendets skick och faciliteter
Ok
Bodde här 3 nätter i augusti 2023
Svar från Luis Robles 25 sep. 2023
Dear Jaleel,Thank you for your feedback, it is very important to us. We would love to hear more from you as our goal is not just to be average, but to exceed your expectations. Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Judy

Bodde här 1 natt i augusti 2023
Svar från Luis Robles 25 sep. 2023
Dear Judy,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Cierra

Reste i grupp
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Great stay!
Bodde här 2 nätter i augusti 2023
Svar från Luis Robles 25 sep. 2023
Dear Cierra,Thank you for your feedback and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Imelda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i juli 2023
Svar från Luis Robles 21 aug. 2023
Dear Imelda,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Carla

Reste med familj och småbarn, Reste med familjen
Gillade: Bekvämligheter
The facility is very nice. Pool and lounge inviting. STAFF SHOULD GET A 20 STAR RATING! They were ALL fantastic!
Bodde här 2 nätter i juli 2023
Svar från Luis Robles 3 aug. 2023
Dear Carla,Thank you for your review and we hope to see you again soon!Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Carmen

Gillade: Renlighet och personal och service
Bodde här 3 nätter i juli 2023
Svar från Luis Robles 3 aug. 2023
Hello Carmen,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Keith

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We have a family with kids so we love the pool and breakfast options. Thank you Luchie and staff. I love the omelets here. It's close to interstate 5 and feels safe and quiet. We have stayed here often on our vacations. I highly recommend it.
Svar från Luis Robles 11 juli 2023
Dear Keith,Thank you for your feedback. We're glad to know that you enjoyed your time with us and I will be sure to thank Luchie and the staff on your behalf for providing you with a great stay.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

10/10 Fantastiskt

Tom

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2023
Svar från Luis Robles 11 juli 2023
Dear Tom,Thank you for sharing your experience with us. We're glad you enjoyed your stay look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Dey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Really wonderful concierge! Had an amazing time!
Bodde här 2 nätter i juni 2023
Svar från Luis Robles 11 juli 2023
Dear Dey,Thank you for sharing your experience with us. We're glad you enjoyed your stay look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Julie

Gillade: Renlighet och personal och service
Bodde här 2 nätter i juni 2023
Svar från Luis Robles 11 juli 2023
Dear Julie,Thank you for sharing your experience with us. We're glad you enjoyed your stay look forward to your next visit.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas

8/10 Bra

Jose

Bodde här 1 natt i juni 2023
Svar från Luis Robles 26 juli 2023
Dear Jose,Thank you for your review and we hope to see you again soon.Kindly,Luis RoblesGeneral ManagerHilton Garden Inn Sacramento South Natomas