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Recensioner av Lake Natoma Inn

3 out of 5
Lake Natoma Inn
702 Gold Lake Dr, Folsom, CA

Recensioner

8,6

Fantastiskt

10 - Fantastiskt i betyg. 535 av 1003 recensioner" "
8 - Bra i betyg. 290 av 1003 recensioner" "
6 - Okej i betyg. 109 av 1003 recensioner" "
4 - Dåligt i betyg. 40 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 29 av 1003 recensioner" "

8,8/10

Renlighet

8,8/10

Personal och service

8,2/10

Bekvämligheter

8,4/10

Boendets skick och faciliteter

8,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Johan

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 7 nätter i augusti 2023
Svar från LNI 27 okt. 2023
Thank you for the perfect rating. We are happy to hear you enjoyed your stay and hope to see you next time you come to Folsom.

6/10 Okej

Robert

Reste med familjen
Wedding was there
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jennifer

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Absolutely beautiful ❤️
Bodde här 1 natt i april 2024
Svar från LNI 29 apr. 2024
Thank you for the perfect rating. We agree that we have the best location in Folsom. We are happy to hear you enjoyed your stay and hope to see you next time you come to Folsom.

10/10 Fantastiskt

kane

Reste med familj och småbarn, Reste i grupp, Affärsresenär, Reste med familjen, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was an pleasant experience flying staying with Lake Natoma Inn
Bodde här 1 natt i april 2024
Svar från LNI 25 apr. 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

10/10 Fantastiskt

Amanda

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från LNI 25 apr. 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

10/10 Fantastiskt

Natalie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the staff
Bodde här 1 natt i april 2024
Svar från LNI 22 apr. 2024
Thank you for the perfect rating! Our team here at Lake Natoma Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Hopefully you will give us another chance soon.

10/10 Fantastiskt

Paolo

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice and clean.
Bodde här 1 natt i april 2024
Svar från lni 22 apr. 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

10/10 Fantastiskt

Arlene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Booked this property over a month ago. My room was for a handicap person which I am not and didn't book a handicap room. Beds were so low to the ground mattress kept shifting off so you would hit your leg on the metal bed frame when walking by. Why would they place me in a handicap?? Not happy. Arlelen Moyer
Bodde här 1 natt i april 2024
Svar från Ashley O. 23 apr. 2024
Thank you for your feedback. We’re very sorry to hear about your recent stay. We hope you give us another chance soon, so we can share a more positive experience.

4/10 Dåligt

daniel

Gillade: Personal och service
Dont stay in 302
Bodde här 1 natt i april 2024
Svar från Ashley O. 23 apr. 2024
We’re so sorry to hear that your experience did not meet our standards. We value our guests' feedback and work hard to ensure that similar issues do not occur in the future. We hope you’ll reach out to us directly to discuss your experience in more detail.

6/10 Okej

Ken

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The Good and the Bad. Good: Staff was Amazing. Very Friendly and helpful. Convenient to Old Town. Bad: Bed was firm and old. Walls in hallways looked like a lifeless dorm. Paid for an extra night at a different hotel for a more comfortable bed. This place WAS the place to be…20 years ago. Needs a serious remodel.
Bodde här 2 nätter i april 2024
Svar från Ashley O. 17 apr. 2024
Thank you for sharing a review of your recent experience. Our team here at Lake Natoma Inn is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. Hopefully you will give us another chance soon!

10/10 Fantastiskt

Starra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff …
Bodde här 1 natt i april 2024
Svar från LNI 16 apr. 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

10/10 Fantastiskt

Yadira

Reste med familjen
.
Bodde här 1 natt i april 2024
Svar från LNI 15 apr. 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

10/10 Fantastiskt

Natalie

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love staying at Lake Natoma Inn. The staff is incredibly friendly and I feel safe here. Plus, it’s close to super cute downtown Folsom. Whenever I stay in the Sac area, I choose this hotel. Thank you!
Bodde här 1 natt i april 2024
Svar från LNI 16 apr. 2024
Thank you for the perfect rating. We agree that we have the best location in Folsom. We are happy to hear you enjoyed your stay and hope to see you next time you come to Folsom.

8/10 Bra

Michael

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i april 2024
Svar från LNI 11 apr. 2024
We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Fantastiskt

KIMBERLY, Sparks

Bodde här 1 natt i april 2024
Svar från LNI 29 apr. 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

10/10 Fantastiskt

Stephen

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från LNI 11 apr. 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

2/10 Väldigt dåligt

Annalee

Gillade inte: Boendets skick och faciliteter
The sheets were stained with blood. It was very disturbing and I will never stay at that place. Please give me my money back. I emailed management about this issue.
Bodde här 1 natt i april 2024
Svar från Ashley O. 12 apr. 2024
While we can acknowledge how alarming this may have been, it is impossible for us to correct an issue when we are not informed of it when it is discovered. Had you immediately reached out to the front desk rather than telling us after check out, we would have been more than happy to replace the mattress pad cover, or even upgraded you. Furthermore, it was determined to be a coffee stain, and we did dispose of the cover once we were made aware.

10/10 Fantastiskt

Anselmo

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quiet and confort.
Bodde här 1 natt i mars 2024
Svar från LNI 8 apr. 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

6/10 Okej

Robert

Reste med familjen
Gillade: Bekvämligheter
The area was great for walking to bars and restaurants. They only clean the room once every 3 days which was not good considering they only have one small garbage can in the room.
Bodde här 2 nätter i april 2024
Svar från Ashley O. 5 apr. 2024
Thank you for your feedback. I agree, we have a fantastic location here in the Historic District! While cleanliness is our top priority, we do take our impact on the environment very seriously, hence the reduction of daily housekeeping service to once every three nights. Guests are always welcome to request service, or at the very least a refresh to remove excess trash, soiled towels, replenish coffee, etc. We do also inform our guests upon arrival, as well as placing written notices at the front desk and in the guest rooms. We hope you’ll have a chance to come back soon.

6/10 Okej

Fresca

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Ashley O. 5 apr. 2024
Thank you for leaving a review. We’re so glad you were able to visit us. We hope you’ll have a chance to come back soon.

8/10 Bra

Valeria

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was clean and nice, too much noise from an outside building that was having a party, when you closed window and turned on the air, you could not hear it.
Bodde här 1 natt i mars 2024
Svar från Ashley O. 3 apr. 2024
Thank you for your candid feedback. We look forward to your next stay with us!

10/10 Fantastiskt

Anita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från LNI 29 mars 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

10/10 Fantastiskt

Tearra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från LNI 27 mars 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

8/10 Bra

Cynthia

Bodde här 1 natt i februari 2024
Svar från Ashley O. 21 mars 2024
Thank you for staying with us!

10/10 Fantastiskt

Joyce

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från LNI 19 mars 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

10/10 Fantastiskt

Bryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great clean place. Convenient to the shopping and restaurants. Easy parking
Bodde här 1 natt i februari 2024
Svar från Ashley O. 18 mars 2024
Thank you for the perfect rating! We look forward to having you stay with us again the next time you're in Folsom!

8/10 Bra

Jeffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
No view of the lake from the hotel, too bad. Quiet, clean, nothing to complain about. Very close to old town Folsom. Nice walking trails by the lake. Better than many mediocre hotels in poor locations. Food in restaurant ok, nothing special.
Bodde här 2 nätter i mars 2024
Svar från Ashley O. 17 mars 2024
Thank you for your candid feedback! We are glad you enjoyed your stay with us and hope to see you again soon!

10/10 Fantastiskt

Marie

Gillade: Bekvämligheter
Great place
Bodde här 1 natt i mars 2024
Svar från Ashley O. 17 mars 2024
Thank you so much for the perfect score! We look forward to having you stay with us again the next time you're in Folsom.

10/10 Fantastiskt

McKenzie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Ashley O. 14 mars 2024
Thank you for the perfect rating! We look forward to your next stay with us.

8/10 Bra

Michelle

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean and convenient for trip. Friendly staff
Bodde här 2 nätter i mars 2024
Svar från LNI 12 mars 2024
We are so glad that you enjoyed your stay with us! See you again next time you come to Folsom.

10/10 Fantastiskt

Jeffrey

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från LNI 7 mars 2024
Thank you for the perfect rating. We are happy to hear you enjoyed your stay and hope to see you next time you come to Folsom.

8/10 Bra

Richard

Gillade: Renlighet och personal och service
Reasonable rates and great proximity to old Folsom downtown.
Bodde här 1 natt i mars 2024
Svar från LNI 5 mars 2024
We are so glad that you enjoyed your stay with us! See you again next time you come to Folsom.

10/10 Fantastiskt

David

Gillade: Bekvämligheter
Staff were very responsive and respectful when I asked them for assistance bringing in my luggage and other belongings when I arrived and then when I checked out. Rates were reasonable, the facility immaculate located in historic Folsom on the river. I will return.
Bodde här 3 nätter i februari 2024
Svar från LNI 4 mars 2024
Thank you for the perfect rating. We agree that we have the best location in Folsom. We are happy to hear you enjoyed your stay and hope to see you next time you come to Folsom.

6/10 Okej

Kelly

Bodde här 1 natt i februari 2024
Svar från Ashley O. 21 mars 2024
Thank you for your candid rating!

10/10 Fantastiskt

Melissa

Bodde här 1 natt i februari 2024
Svar från Ashley O. 21 mars 2024
Thank you for the perfect rating! We look forward to serving you again!

10/10 Fantastiskt

Helen

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great Hotel extremely convenientl
Bodde här 1 natt i februari 2024
Svar från LNI 21 feb. 2024
Thank you for the perfect rating. We agree that we have the best location in Folsom. We are happy to hear you enjoyed your stay and hope to see you next time you come to Folsom.

2/10 Väldigt dåligt

Tami, ASHLAND

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
My beautiful city view was a roof, let them know it was my birthday and 26 Anniversary celebration both girls looked at each other and didn’t say anything. Asked for upgrade since Ashley said to ask when I get there and the girls said you’ll pay for it. I said it’s ok they then put me in a room with the inside lock broken paint on window mold under soap dish view of the roof and get this they said your here 3 days you don’t get maid service wow ran out of stuff and had to go down and get. They don’t tell but the food isn’t always available the restaurant is CLOSED Certain days. Just be careful I spent over $400 it really bummed us out thinking it would be special. The only thing that was great was the bar tender he was so nice welcoming unlike check in!! Ps drunk people yelling thru hallways and 2 fights they had to call police. Nightmare!!!!!
Bodde här 3 nätter i februari 2024
Svar från Ashley O. 20 feb. 2024
Tami, I sincerely apologize that your experience did not meet your expectations. While we would ideally always be able to upgrade guests for their special occasions, it simply isn't always possible to do so without an upgrade fee. If there were issues with your room we would have been more than happy to address them had the front desk been informed. We do also notify guests upon arrival that we do not perform daily housekeeping, but should you require additional amenities we will gladly bring them to you. If you would like to discuss your stay further please reach out to me directly.

6/10 Okej

Dan

Reste med sin partner
Best location - easy hike walk run bike trail right there. Great downtown close, ez transit with electric van, even in rain. Hotel is run-down, needs mass renovation. Room dark, bathroom very dark, no fan in bathroom. No cleaning service for 2 night stay.
Bodde här 2 nätter i februari 2024
Svar från LNI 19 feb. 2024
Thank you very much for your candid review of your recent stay at our hotel. Glad to hear you enjoyed your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

6/10 Okej

Jacob

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very comfortable beds!
Bodde här 1 natt i februari 2024
Svar från LNI 19 feb. 2024
Thank you very much for your candid review of your recent stay at our hotel. Glad to hear you enjoyed your stay. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

2/10 Väldigt dåligt

Rick

Bodde här 1 natt i februari 2024
Svar från LNI 12 feb. 2024
We’re sorry your experience didn’t match your expectations. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

8/10 Bra

Jonathan, Mariposa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice hotel, welcoming staff.
Bodde här 1 natt i februari 2024
Svar från LNI 7 feb. 2024
We are so glad that you enjoyed your stay with us! See you again next time you come to Folsom.

10/10 Fantastiskt

kamrin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från LNI 1 feb. 2024
Thank you for the perfect rating. We are happy to hear you enjoyed your stay and hope to see you next time you come to Folsom.

8/10 Bra

Dwight E

Reste med sin partner
Gillade: Renlighet och personal och service
Our 'go to' motel in Folsom. Perfect location for historic district. Awesome staff.
Bodde här 1 natt i januari 2024
Svar från LNI 31 jan. 2024
We are so glad that you enjoyed your stay with us! See you again next time you come to Folsom.

8/10 Bra

cathy

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från LNI 31 jan. 2024
We are so glad that you enjoyed your stay with us! See you again next time you come to Folsom.

8/10 Bra

David

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The room was noisy. You could hear people in the other rooms and in the hallway. The lighting in the room was poor. Light switch for the bathroom was not inside the bathroom, nor was it just outside the door. It was in the little hallway. You could not turn on just the light for the bathroom. So if you went to use the bathroom in the middle of the night, anybody sleeping in the hotel room would have to deal with the light. The main door to the room fits so poorly at the top of the door, hit the frame and had to be pushed hard to close wall at the same time gap at the bottom of the door was so big I could push a finger through it you could actually see the carpet in the hallway from inside the room with the door closed. The location was nice, the hotel looked nice, the room sucked.
Bodde här 3 nätter i januari 2024
Svar från LNI 29 jan. 2024
Thank you very much for your candid review of your recent stay at our hotel. We agree that we have the best location in Folsom. Your feedback is extremely valuable to us, as we strive to improve with each and every stay.

10/10 Fantastiskt

Sandya

Bodde här 1 natt i januari 2024
Svar från Ashley O. 21 mars 2024
Thank you for the perfect rating! We look forward to serving you again!

8/10 Bra

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från LNI 29 jan. 2024
We are so glad that you enjoyed your stay with us! See you again next time you come to Folsom.

6/10 Okej

Sara

Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från LNI 29 jan. 2024
We are so glad that you enjoyed your stay with us! See you again next time you come to Folsom.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Lots of fun
This is a nice place. The staff here is great. The girls at the front desk are great. Good food. Full bar. Folsom is a nice place to stroll around. Bar hop
Bodde här 1 natt i januari 2024
Svar från LNI 29 jan. 2024
Thank you for the perfect rating. We are happy to hear you enjoyed your stay and hope to see you next time you come to Folsom.

10/10 Fantastiskt

Pamela

Reste med familjen
Gillade: Bekvämligheter
Our room was very clean and comfortable
Bodde här 1 natt i januari 2024
Svar från LNI 29 jan. 2024
Thank you for the perfect rating. We are happy to hear you enjoyed your stay and hope to see you next time you come to Folsom.