Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 454 av 1005 recensioner" "
10 - Fantastiskt
454
8 - Bra i betyg. 254 av 1005 recensioner" "
8 - Bra
254
6 - Okej i betyg. 120 av 1005 recensioner" "
6 - Okej
120
4 - Dåligt i betyg. 79 av 1005 recensioner" "
4 - Dåligt
79
2 - Väldigt dåligt i betyg. 98 av 1005 recensioner" "
2 - Väldigt dåligt
98
8,0/10
Renlighet
8,2/10
Personal och service
7,4/10
Bekvämligheter
8,0/10
Boendets skick och faciliteter
8,0/10
Hållbarhet
Recensioner
8/10 Bra
Daniel
Affärsresenär
28 jan. 2020
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Daniel
Bodde här 2 nätter i januari 2020
Svar från Crowne Plaza Saddle Brook, NJ. 31 jan. 2020
Thank you for being our guest and sharing your feedback for future travelers! We appreciate it.
10/10 Fantastiskt
Vanessa
Affärsresenär, Reste med sin partner
22 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Las hermosas vistas del hotel y la comida.
Vanessa
Bodde här 2 nätter i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 23 apr. 2024
Thank you, Vanessa! We're pleased to hear that you enjoyed the views and food. It was a pleasure having you stay with us at the Crowne Plaza Saddle Brook and we look forward to your next visit to us!
10/10 Fantastiskt
Ana
Reste med familjen
21 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muchos huecos en el parking
Ana
Bodde här 1 natt i april 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 22 apr. 2024
We are so happy that you had a great stay with us at the Crowne Plaza Saddle Brook! You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.
4/10 Dåligt
Nihad, Belle Chasse
Reste med sin partner
18 apr. 2024
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Never seen a rack over the single sink with a mirror 3 feet away and it’s about 12” wide and 4 foot long, shower sounds like had a motor and the bottom water divider didn’t work most of the water was coming out from the bottom instead of shower head, that is another bad experience with the hotel chain company
Nihad
Bodde här 2 nätter i april 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 19 apr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is our hope that you will give us another opportunity to serve you better in the future.
4/10 Dåligt
Laurie
Reste med familjen
17 apr. 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Lots of activity going on in middle of night in parking lot did not feel safe at all
Laurie
Bodde här 2 nätter i april 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 18 apr. 2024
We apologize for your experience with us. Please let us know if there is too much noise level during your stay and we will take care of the situation for you, Laurie. We hope to welcome you back in the future.
6/10 Okej
Chad
17 apr. 2024
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
The hotel staff was very nice and helpful, but there were several things that made the visit less than pleasant. The sofa bed mattress was stained and the extra blanket was dirty. The phone didn't work in our room and there were stains on the comforter. There was also tape and hair stuck to one of the paintings.
Chad
Bodde här 2 nätter i april 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 19 apr. 2024
Thank you for your review. We regret not meeting your expectations. We hope you will give us another chance to prove ourselves on a future visit.
10/10 Fantastiskt
Esterbin
14 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a Beautiful property
Esterbin
Bodde här 1 natt i april 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 15 apr. 2024
Thank you for choosing to stay at the Crowne Plaza Saddle Brook. We are glad overall you had a pleasant stay and that you found our facility beautiful. We value your feedback and hope to welcome you again so we can make your next visit excellent.
4/10 Dåligt
Nadun
Reste med sin partner
12 apr. 2024
Gillade inte: Renlighet och personal och service
Horrible cleanliness and not at all responsive to cleaning requests. Our bedsheets weren’t cleaned from the previous guests visit and was badly stained. My security deposit wasn’t refunded either.
Nadun
Bodde här 1 natt i april 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 13 apr. 2024
Your feedback is important to us and we have shared your concerns with the management team. We do hope to welcome you back in the future for a much better experience.
10/10 Fantastiskt
eugene
Affärsresenär
7 apr. 2024
Hotel was good and clean. Didn’t use any of the facilities
eugene
Bodde här 1 natt i april 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 8 apr. 2024
Thank you, Eugene! We valued your business and look forward to welcoming you back again to the Crowne Plaza Saddle Brook in the near future.
10/10 Fantastiskt
Claudia
Reste med sin partner
6 apr. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like it very much
Claudia
Bodde här 1 natt i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 7 apr. 2024
We are delighted to hear that you value the efforts we have put toward creating an environment where everyone will enjoy their time spent with us. It was a pleasure having your company and we look forward to welcoming you back again soon!
2/10 Väldigt dåligt
Dilara
6 apr. 2024
Dilara
Bodde här 1 natt i april 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 26 apr. 2024
Thank you for being our valued guest and for sharing your experience with us. We apologize your stay was less than perfect. We would be happy to have an opportunity to leave you with a more favorable impression and invite you back for the seamless experience you expect from the brand.
6/10 Okej
Rosalyn
5 apr. 2024
Gillade: Renlighet och personal och service
Rosalyn
Bodde här 1 natt i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 7 apr. 2024
Thank you for staying with us recently. We appreciate your feedback.
10/10 Fantastiskt
Alex
4 apr. 2024
Alex
Bodde här 1 natt i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 6 apr. 2024
Thank you for a great review. You have definitely made our day. We will always go above and beyond to offer quality and comfort to our guests. We look forward to seeing you again.
10/10 Fantastiskt
Robert
1 apr. 2024
Robert
Bodde här 1 natt i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 3 apr. 2024
We are happy to hear you had a positive experience with us! We value your input and we look forward to another opportunity to serve you in the future.
10/10 Fantastiskt
Benoit
Reste med sin partner
24 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Très bel hôtel le personnel très accueillant et gentil la douche fantastique bel chambre très propre
Benoit
Bodde här 1 natt i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 24 mars 2024
Thank you for leaving a review. We’re so glad you were able to visit us at the Crowne Plaza Saddle Brook. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
10/10 Fantastiskt
Michelle
23 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Michelle
Bodde här 2 nätter i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 25 mars 2024
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.
10/10 Fantastiskt
yulissa
18 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
I love everything ❤
yulissa
Bodde här 2 nätter i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 19 mars 2024
Thank you for sharing a review of your recent experience. Our team here at the Crowne Plaza Saddle Brook is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
8/10 Bra
Nina
Reste med familjen
15 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked the proximity to the American Dream mall. The staff were very polite and friendly and the rooms were clean. The waterfall shower head was also a plus.
Nina
Bodde här 2 nätter i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 16 mars 2024
Thank you for your warm and generous review! It was our pleasure to have you as our guest and it is guests like you who make our job enjoyable. Safe travels and hurry back!
10/10 Fantastiskt
Salah
15 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great staff during breakfast hours and service hours!
Salah
Bodde här 1 natt i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 16 mars 2024
Thank you very much, Salah, for noticing our efforts to make your stay with us at the Crowne Plaza Saddle Brook a pleasant experience!
2/10 Väldigt dåligt
Sylvia
11 mars 2024
Gillade inte: Renlighet och boendets skick och faciliteter
Sylvia
Bodde här 2 nätter i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 13 mars 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. You are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. At the Crowne Plaza Saddle Brook, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.
8/10 Bra
Amalio
10 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Amalio
Bodde här 1 natt i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 12 mars 2024
We are delighted that you chose to stay with us at the Crowne Plaza Saddle Brook. We appreciate you taking time out of your busy day to recognize our efforts. Our team strives to deliver excellent service, so learning that we have succeeded brightens our day and builds morale. Thanks again for being our guest, and we hope to see you again soon!
4/10 Dåligt
Teyanna
8 mars 2024
Gillade inte: Boendets skick och faciliteter
I found toenail in my bed and dead foot skin
Teyanna
Bodde här 1 natt i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 9 mars 2024
We apologize for your horrible experience and we have shared your concerns with the housekeeping leadership team. They will address your feedback immediately. Again, we are very sorry and hope to welcome you back for a much better stay with us at the Crowne Plaza Saddle Brook.
2/10 Väldigt dåligt
Sukhwinder
7 mars 2024
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Sukhwinder
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 8 mars 2024
Thank you for staying with us recently. Please accept our apologies for not providing you with the perfect stay you deserve. Feedback such as yours is very valuable as it helps us to improve our services and facilities, so that we can provide the best experience to all our guests. We hope to have another chance to serve you again for a much better experience.
6/10 Okej
Elba
7 mars 2024
Gillade: Personal och service
Gillade inte: Bekvämligheter
The staff is friendly but there is were some maintenance problems I had to addressed when I stayed the last two times.
Elba
Bodde här 3 nätter i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 7 mars 2024
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.
10/10 Fantastiskt
Claudia
Reste med sin partner
5 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Professional staff and clean facilities
Claudia
Bodde här 1 natt i mars 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 6 mars 2024
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with us at the Crowne Plaza Saddle Brook, NJ. We are committed to providing a pleasant experience for each of our guests and it's great to know that we’re meeting this goal.
10/10 Fantastiskt
Samuel
27 feb. 2024
Samuel
Bodde här 1 natt i februari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 29 feb. 2024
On behalf of our entire staff, we thank you for your business and for your rating regarding our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.
6/10 Okej
Cheryl
Affärsresenär, Reste med familjen
24 feb. 2024
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
The room was generally clean and the bed was comfortable. We. went for breakfast in the restaurant and at first there appeared to be nobody there and we had to wait to be seated. Food options were limited and I ended up with a couple of fried eggs and a dried out piece of Ham. To say the least, we never went back.
The lobby had no free coffee, and offered some fruit for $3.
It was disappointing stay and we won't stay there again.
Cheryl
Bodde här 3 nätter i februari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 25 feb. 2024
We apologize for your disappointment. Thank you for choosing the Crowne Plaza Saddle Brook for your travel needs.
8/10 Bra
Diana
22 feb. 2024
Diana
Bodde här 1 natt i februari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 21 mars 2024
Thank you so much for sharing your review with us and the travel community. We appreciate you and look forward to seeing you again soon.
8/10 Bra
Elba
21 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It is reasonably priced and convenient for travel.
Elba
Bodde här 3 nätter i februari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 22 feb. 2024
I am particularly pleased that you found us reasonably priced and our location convenient for your needs. All of us look forward to welcoming you back again soon!
2/10 Väldigt dåligt
Lance
13 feb. 2024
Lance
Bodde här 1 natt i februari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 21 mars 2024
Thank you for your feedback and for choosing to stay at the Crowne Plaza Saddle Brook. We apologize your stay was less than perfect. Your experience is not representative of our usual performance We would like to regain your trust and hope to serve you again in the future.
10/10 Fantastiskt
Slawomir
4 feb. 2024
Slawomir
Bodde här 1 natt i februari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 21 mars 2024
Thank you very much for your five star review. We look forward to another opportunity to serve you in the future.
8/10 Bra
GLADYS
4 feb. 2024
Gillade: Renlighet och boendets skick och faciliteter
GLADYS
Bodde här 1 natt i december 2023
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 5 feb. 2024
Thank you kindly for your review. Much appreciated!
10/10 Fantastiskt
Errol
Reste med familj och småbarn
28 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Set up
Errol
Bodde här 1 natt i december 2023
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 29 jan. 2024
Thank you for your valuable business and feedback! We hope to see you return again the next time you visit the area.
10/10 Fantastiskt
keeping up with
28 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
keeping up with
Bodde här 2 nätter i december 2023
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 30 jan. 2024
It is a pleasure to read your rating of the Crowne Plaza Saddle Brook. We are thrilled that you enjoyed your stay with us! On behalf of everyone here, we would love to have you stay with us again the next time you visit our area.
10/10 Fantastiskt
Osvaldo
Reste med familjen
28 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A good night
I had a great time at this hotel
Osvaldo
Bodde här 1 natt i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 29 jan. 2024
Thank you for providing feedback on your recent experience at . We take pride in providing great service to all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon.
10/10 Fantastiskt
millie
27 jan. 2024
Gillade: Renlighet och boendets skick och faciliteter
It is right by a freeway so it was nosy
millie
Bodde här 1 natt i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 27 jan. 2024
We appreciate your feedback, Millie and it is our hope that you will be back again in the near future.
10/10 Fantastiskt
Sharon
26 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Sharon
Bodde här 2 nätter i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 27 jan. 2024
Thank you for choosing to spend your time with us! We are so happy you had a wonderful experience and thank you for taking the time to let us know. We appreciate you and your business. We look forward to serving you again!
10/10 Fantastiskt
lluis
Affärsresenär
24 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Perfect Location, new rooms, great staff
lluis
Bodde här 1 natt i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 24 jan. 2024
Thank you for taking the time to leave your review in regards to your stay at the Crowne Plaza Saddle Brook. We appreciate your business and look forward to welcoming you back again on your next visit.
10/10 Fantastiskt
ana
21 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
ana
Bodde här 1 natt i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 22 jan. 2024
Your recommendation is appreciated, and we look forward to welcoming you again.
10/10 Fantastiskt
Dorothy
21 jan. 2024
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
The room was nice and clean this time.
Dorothy
Bodde här 1 natt i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 22 jan. 2024
Thank you for noticing our efforts to make your stay with us an enjoyable experience. We appreciate your valued business, Dorothy!
2/10 Väldigt dåligt
Hussein
19 jan. 2024
Hussein
Bodde här 1 natt i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 8 feb. 2024
Please inform the front desk attendant or the General Manager if you are not completely satisfied with your accommodations. This will give us an opportunity to offer you another room, fix an issue or find a resolution.
10/10 Fantastiskt
STEPHANIE, PATERSON
18 jan. 2024
STEPHANIE
Bodde här 2 nätter i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 8 feb. 2024
Thank you for your feedback, Stephanie! We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 Fantastiskt
gary
17 jan. 2024
Gillade: Renlighet
gary
Bodde här 3 nätter i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 18 jan. 2024
We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience pertaining to our hotel. Please do come see us again.
10/10 Fantastiskt
Santiago
Affärsresenär
17 jan. 2024
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Santiago
Bodde här 3 nätter i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 18 jan. 2024
We hugely appreciate your positive feedback. We have been working so hard to give our best. Thank you for noticing.
10/10 Fantastiskt
Bobbie-jo
Reste med familjen, Reste med sin partner
13 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great place to stay if you want to visit NYC and not pay an arm and a leg for a hotel.
Bobbie-jo
Bodde här 1 natt i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 13 jan. 2024
Thank you for your feedback and for choosing to stay at our hotel. Our team is committed to providing an exceptional experience, and we appreciate your feedback as a valued guest of ours. We hope you will come back and see us again soon.
8/10 Bra
Dorothy
12 jan. 2024
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Renlighet
Definitely inspect the room
When I arrived the sheets were dirty and the garbage wasn’t emptied. The housekeeper took care of those things immediately.
Dorothy
Bodde här 1 natt i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 13 jan. 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
10/10 Fantastiskt
Kaylie
12 jan. 2024
Kaylie
Bodde här 1 natt i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 13 jan. 2024
Thank you for your feedback and for choosing to stay at our hotel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
6/10 Okej
Binoy
4 jan. 2024
It was okay, could’ve been better
Binoy
Bodde här 1 natt i december 2023
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 25 jan. 2024
Thank you for your review. Your concerns will be shared with our staff for improvment. Thank you again and we look forward to making your next stay with us excellent.
10/10 Fantastiskt
Yarlin
3 jan. 2024
Yarlin
Bodde här 2 nätter i januari 2024
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 24 jan. 2024
Thanks much for your great recommendation! We appreciate your five star review and we look forward to welcoming you back!
10/10 Fantastiskt
Marisol
1 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Marisol
Bodde här 1 natt i december 2023
Svar från Crowne Plaza Saddle Brook, an IHG Hotel 4 jan. 2024
I am so happy that you had a great stay with us. You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.