Du hittar Sotetsu i Sagami

"The staff was not shy of attempting to utilize English while helping foreign visitors, which was a great help when my Japanese couldn't help. The staff working in the restaurant, both during breakfast and dinner, were incredibly helpful, kind, and forthcoming when trying to converse. The homely feel of the room could be felt by these staff members, making the stay feel cozy throughout. Not only was the staff kind, but the elegance and taste of the food elevated the experience by miles. Thank you so much for the experience."

"Would recommend a stay here to anyone visiting Hakone. Excellent service, beautiful room and an exquisite dinner experience."

"Vi fick uppgradera rum!! Fint och mycket bekvämt rum fast inte tyst (bredvid gatan). Underbart buffé med både japansk och western mat. Vänliga personell."

"När de erbjuder mat och dryck en gång per vistelse så utgår man från att det är en middag, inte minibar med vatten och lite chips."