Alla recensioner som visas är recensioner från verkliga gäster. Endast resenärer som har bokat en vistelse med oss kan publicera en recension. Vi verifierar recensioner i enlighet med våra riktlinjer och publicerar alla recensioner, både positiva och negativa.Mer informationÖppnas i ett nytt fönster
10 - Fantastiskt i betyg. 382 av 1001 recensioner" "
10 - Fantastiskt
382
8 - Bra i betyg. 319 av 1001 recensioner" "
8 - Bra
319
6 - Okej i betyg. 146 av 1001 recensioner" "
6 - Okej
146
4 - Dåligt i betyg. 111 av 1001 recensioner" "
4 - Dåligt
111
2 - Väldigt dåligt i betyg. 43 av 1001 recensioner" "
2 - Väldigt dåligt
43
8,2/10
Renlighet
8,6/10
Personal och service
7,6/10
Bekvämligheter
7,6/10
Boendets skick och faciliteter
7,8/10
Hållbarhet
Recensioner
8/10 Bra
Bo, Linköping
12 nov. 2018
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Centralt Saint John
Bra läge och riktigt bra personal.
Bo
Bodde här 6 nätter i november 2018
10/10 Fantastiskt
Birgitta
2 nov. 2017
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Birgitta
Bodde här 1 natt i oktober 2017
10/10 Fantastiskt
Melissa
14 maj 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Melissa
Bodde här 1 natt i maj 2024
10/10 Fantastiskt
Paul
Reste i grupp
9 maj 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dear Paul,Thank you for choosing Hilton Saint John. We're delighted we checked all the boxes for a great stay with our scenic view, convenient location, and friendly hospitality! Our team hopes to see you again. Sincerely,Jonathan JoaquimGeneral Manager
10/10 Fantastiskt
Vince
22 apr. 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Fantastic stay
Vince
Bodde här 1 natt i april 2024
Svar från General Manager 25 apr. 2024
Dear Vince,It was truly a pleasure to welcome you to Hilton Saint John during your recent stay! We're thrilled to hear you had an enjoyable experience, and we appreciate you taking the time to share your positive rating. We hope to have the opportunity to welcome you back on another occasion.Sincerely,Jonathan JoaquimGeneral Manager
10/10 Fantastiskt
Pamela
15 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellent experience
Pamela
Bodde här 1 natt i april 2024
Svar från General Manager 16 apr. 2024
Dear Pamela,Thank you for your comments. We're delighted to hear that you had such a great stay with us! We pride ourselves on our friendly staff and clean, comfortable accommodations. We hope to have a chance to see you again in the future.Sincerely,Jonathan JoaquimGeneral Manager
10/10 Fantastiskt
Rebekkah
8 apr. 2024
Rebekkah
Bodde här 3 nätter i april 2024
8/10 Bra
malachy
2 apr. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
malachy
Bodde här 2 nätter i mars 2024
2/10 Väldigt dåligt
Kevin, Fredericton
1 apr. 2024
Kevin
Bodde här 1 natt i mars 2024
6/10 Okej
Crystale
29 mars 2024
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Crystale
Bodde här 1 natt i mars 2024
8/10 Bra
lefty
Reste med familjen
29 mars 2024
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Needed a lot more towels at the pool !!
lefty
Bodde här 1 natt i mars 2024
Svar från General Manager 2 apr. 2024
Dear Lefty,Thank you for being our guest recently. Based on your rating, it seems you enjoyed your overall experience! However, our team is always seeking new ways to improve our facilities and the services we offer, so your feedback about towels at the pool is greatly appreciated. It was a pleasure having you here, and we hope you return soon.Sincerely,Jonathan JoaquimGeneral Manager
4/10 Dåligt
Mike
24 mars 2024
Mike
Bodde här 2 nätter i mars 2024
8/10 Bra
Erin
24 mars 2024
Gillade: Renlighet och personal och service
Erin
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
Joseph
18 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service
Joseph
Bodde här 1 natt i mars 2024
Svar från General Manager 21 mars 2024
Dear Joseph,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your perfect rating, and we hope you return soon!Sincerely,Jonathan JoaquimGeneral Manager
6/10 Okej
Clarissa
11 mars 2024
Clarissa
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
Lily
8 mars 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Lily
Bodde här 1 natt i mars 2024
8/10 Bra
Monte Boyd
7 mars 2024
Gillade: Renlighet och personal och service
This Hilton is nice, but not up to typical Hilton standards, especially in the bathroom. Eroding shower head. Less than professional looking paint job. Poor caulking around commode…
Monte Boyd
Bodde här 1 natt i februari 2024
Svar från General Manager 11 mars 2024
Dear Monte,Thank you for being our valued guest. It was a pleasure hosting you at Hilton Saint John. Your feedback is very much appreciated and will be shared with the respective teams to improve for future guest visits. We hope to see you again soon.Sincerely,Jonathan JoaquimGeneral Manager
6/10 Okej
Ashley
5 mars 2024
Gillade: Boendets skick och faciliteter
Gillade inte: Personal och service
No water in the room.
All the leather finish was scraped off the head boards.
Not much in the concession.
Left a day early as the family members hospital stay was shorter than expected.
Still had to pay for the room which is understandable but they would not pro-rate my parking as I had already paid upfront.
Ashley
Bodde här 2 nätter i mars 2024
Svar från General Manager 8 mars 2024
Dear Ashley,Thank you for sharing your experience with us. We appreciate your feedback and are disappointed to hear about the inconveniences you encountered during your stay. We strive to maintain high standards, and your concerns regarding the condition of the headboards have been noted for improvement. Your frustration regarding parking is also understandable, and we apologize for this issue. Despite this, we hope you consider giving us another chance in the future to welcome you back for a more seamless experience.Sincerely,Jonathan JoaquimGeneral Manager
8/10 Bra
Madison
Reste med familjen, Reste med sin partner
4 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
there was a bit of a mix up when checking in about which room was ours but they resolved it quickly and we ended up in a better room than we had booked! the staff were super kind and accommodating. the property was beautiful and is in an amazing location especially if you need to go to the TD station. underground parking is super convenient and you don’t even really need to leave the building since it’s part of brunswick square so lots of restaurants, little stores and places to go/check out and things to do. only thing that would make it better is if there was included breakfast lol. the little bistro & pub seems pretty great too! we only stopped by for some drinks but still well worth it.
Madison
Bodde här 2 nätter i mars 2024
Svar från General Manager 8 mars 2024
Dear Madison,Thank you for choosing Hilton Saint John and for sharing such a delightful review. We are thrilled you were impressed with everything from our amazing staff and beautiful property to our great location and wonderful amenities. It would be an honor to welcome you back for another memorable visit.Sincerely,Jonathan JoaquimGeneral Manager
6/10 Okej
Greg
3 mars 2024
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Greg
Bodde här 2 nätter i mars 2024
2/10 Väldigt dåligt
francisco
3 mars 2024
francisco
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
carrie
3 mars 2024
carrie
Bodde här 1 natt i mars 2024
10/10 Fantastiskt
Trevor
3 mars 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient spot A
Trevor
Bodde här 1 natt i mars 2024
Svar från General Manager 5 mars 2024
Dear Trevor, It's always a pleasure hearing from our guests, so thank you for taking the time to leave a review. It sounds like our location worked well for your plans, and we're happy to hear it. The next time you're in the area, we hope Hilton Saint John will be your first stop! Sincerely,Jonathan JoaquimGeneral Manager
10/10 Fantastiskt
Amelie
26 feb. 2024
Amelie
Bodde här 3 nätter i februari 2024
10/10 Fantastiskt
Deanna
25 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Deanna
Bodde här 2 nätter i februari 2024
10/10 Fantastiskt
David
25 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice
David
Bodde här 2 nätter i februari 2024
Svar från General Manager 27 feb. 2024
Dear David,From our entire team, thank you for staying with us! We are delighted you had a pleasant experience at Hilton Saint John. Allow us to host you again when you return to the area!Sincerely,Jonathan JoaquimGeneral Manager
6/10 Okej
Jonathan
20 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Jonathan
Bodde här 1 natt i februari 2024
10/10 Fantastiskt
Haley
Reste med sin partner
15 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff was very pleasant. Restaurant service was very nice as well.
Haley
Bodde här 1 natt i februari 2024
Svar från General Manager 18 feb. 2024
Dear Haley,Thank you so much for choosing to stay with us at Hilton Saint John. Impressing every guest with our friendly service is a top priority for us, so we're thrilled that was the case for you. The pleasure was all ours, and we hope you'll choose to visit us again in the future.Sincerely,Jonathan JoaquimGeneral Manager
10/10 Fantastiskt
Marianne
Affärsresenär, Reste med familjen
13 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay!
Marianne
Bodde här 1 natt i januari 2024
Svar från General Manager 15 feb. 2024
Dear Marianne,Thank you for choosing Hilton Saint John! We're pleased you had a pleasant stay and would love to welcome you back for another five-star visit.Sincerely,Jonathan JoaquimGeneral Manager
4/10 Dåligt
Teresa
Reste med familjen
9 feb. 2024
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I felt that the rooms were old the window sills were peeling our heat didn’t work in our room it was cold and the couch was not comfortable it looked like it was from the 50’s
They charged additional parking of 25 a day
For the price they charge it should have been much better was extremely disappointed
Teresa
Bodde här 3 nätter i februari 2024
Svar från General Manager 11 feb. 2024
Dear Teresa,Thank you for sharing your concerns with us. Please accept our sincere apology for a stay that didn't offer the value you expected. Your comments will help us improve our guest experience. Your input is appreciated and we hope for a chance to deliver a better experience in the future.Sincerely,Jonathan JoaquimGeneral Manager
4/10 Dåligt
Stacey
Reste med familj och småbarn, Reste med familjen
9 feb. 2024
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
My husband Checked into room and it was dirty, rips and tears in the headboard. Not impressed for the $200 a night it’s costing
Stacey
Bodde här 1 natt i februari 2024
Svar från General Manager 11 feb. 2024
Dear Stacey,Thank you for your review. We regret to learn of your husband's disappointment with his experience. We'll be sure to share your concerns with maintenance and housekeeping to ensure our high standards are being met and to seize any opportunity to improve. It is our hope that you will give us another chance to change your perceptions down the line.Sincerely,Jonathan JoaquimGeneral Manager
6/10 Okej
Michael and Vanessa
5 feb. 2024
Michael and Vanessa
Bodde här 1 natt i februari 2024
8/10 Bra
Lana
Reste i grupp
5 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Overall, I enjoyed my stay. Given the high cost of the hotel, I was disappointed that parking was not included.
Lana
Bodde här 1 natt i februari 2024
Svar från General Manager 7 feb. 2024
Dear Lana,Thank you for staying with us and for your feedback. We are pleased you enjoyed your time with us overall, and we appreciate your suggestions regarding parking. Thank you for being a valued guest at Hilton Saint John, and until we see you again, safe travels.Sincerely,Jonathan JoaquimGeneral Manager
8/10 Bra
france
Reste med familjen
3 feb. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No complaint except for poor water pressure and cold water for showers
france
Bodde här 1 natt i februari 2024
Svar från General Manager 5 feb. 2024
Dear France,Thank you for letting us know your thoughts about your recent visit. It's great to know you enjoyed your stay overall. However, we sincerely apologize for the issues with the water pressure and temperature in your room. We assure you we've shared this feedback with the appropriate team members to ensure these issues are fixed immediately. It was a pleasure to have you here, and we look forward to your return!Sincerely,Jonathan JoaquimGeneral Manager
6/10 Okej
Lisa
Reste med familj och småbarn
2 feb. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The rooms were good, and the price fair, but we paid for a full breakfast for 2 and it took so long we were unable to wait for it. It took over 50 minutes. The waitress was lovely but overworked and stressed.
Lisa
Bodde här 1 natt i februari 2024
Svar från General Manager 5 feb. 2024
Dear Lisa,Thanks so much for your review. While we're delighted to hear you enjoyed our accommodations, we're sorry to learn about your experience at breakfast. We sincerely apologize for the wait you endured. Please rest assured we'll share this feedback with our team to ensure improvements are made. It would be great to welcome you back anytime!Sincerely,Jonathan JoaquimGeneral Manager
8/10 Bra
Dave
18 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Dave
Bodde här 2 nätter i januari 2024
10/10 Fantastiskt
Holly
Reste med sin partner
14 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very spacious rooms, beds were so comfortable. The staff were so kind and very helpful when I had questions. It’s so CONVENIENT that they have the underground parking available and they had pedway available from the hotel. Took us no time to get to TD station. Will definitely be booking here again in the future.
Holly
Bodde här 1 natt i januari 2024
Svar från General Manager 16 jan. 2024
Dear Holly, It is wonderful to know that you had an excellent experience with us. We're thrilled you were comfortable during your stay, and we appreciate you mentioning our hospitable team and convenient parking situation. Thank you for your perfect rating, and we look forward to the next time you join us!Sincerely,Jonathan JoaquimGeneral Manager
10/10 Fantastiskt
Shelley
13 jan. 2024
Shelley
Bodde här 1 natt i januari 2024
10/10 Fantastiskt
Glenn
Affärsresenär
11 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location, view, dining options.
Room was cold. Staff came to see what they could do but there was nothing they could do. I didn't want to move and lose the view of the Harbour.
Glenn
Bodde här 1 natt i januari 2024
Svar från General Manager 13 jan. 2024
Dear Glenn,The view is amazing, and we're so pleased it helped make your stay at Hilton Saint John memorable. It's also great to know that our location worked well for your trip. Thank you for your feedback about the room temperature. We're sorry this was not able to be adjusted while you were here, and we'll look into your comments further. Should you be in the area again, please come back to see us.Sincerely,Jonathan JoaquimGeneral Manager
10/10 Fantastiskt
Keri
7 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Keri
Bodde här 1 natt i januari 2024
8/10 Bra
Malcolm
2 jan. 2024
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Malcolm
Bodde här 1 natt i december 2023
6/10 Okej
Crista
1 jan. 2024
Gillade: Personal och service
Hotel needs updating
Crista
Bodde här 1 natt i december 2023
Svar från General Manager 9 jan. 2024
Dear Crista,Thank you for letting us know about your visit. Please know it is important to us that every guest receives a clean, well-maintained room and our team will be sure to look into your comments regarding the upkeep of our accommodations. We hope you will allow us another opportunity to host you in the future, we want to meet and exceed your expectations. Sincerely,Jonathan JoaquimGeneral Manager
10/10 Fantastiskt
Meranda
1 jan. 2024
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Meranda
Bodde här 1 natt i december 2023
10/10 Fantastiskt
Maen, Falmouth
Reste med familjen
30 dec. 2023
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Maen
Bodde här 3 nätter i december 2023
8/10 Bra
Dave
27 dec. 2023
Gillade: Renlighet, personal och service och bekvämligheter
Rooms are OK. Ready for a refresh soon.
Dave
Bodde här 3 nätter i december 2023
Svar från General Manager 29 dec. 2023
Dear Dave,We appreciate your feedback, and we're happy to see you enjoyed your visit. Should you be in the area again, please come back to see us.Sincerely,Jonathan JoaquimGeneral Manager
4/10 Dåligt
Darcy
Reste med familjen
25 dec. 2023
Property is not what I remember a few years back. Needs a renovation. Went to the hotel restaurant for supper and a mouse ran across the chair I was sitting. We left and went to the Delta hotel restaurant but on the way back to the Hilton we seen 2 more mice. Gross.
Darcy
Bodde här 1 natt i december 2023
Svar från General Manager 26 dec. 2023
Dear Darcy, Thank you for your feedback. Please accept our apologies for any disappointment with your stay. We take the sighting of pests seriously, and your comments will be shared with our maintenance team. What you described is certainly not the typical experience we strive to deliver to our guests. We hope you will consider staying with us in the future. Sincerely,Jonathan JoaquimGeneral Manager
8/10 Bra
SANDEEP
Reste med familjen
23 dec. 2023
Gillade: Bekvämligheter
Breakfast was good but housekeeping needs improvement
SANDEEP
Bodde här 1 natt i december 2023
Svar från General Manager 26 dec. 2023
Dear SANDEEP,Thank you for sharing your experience at Hilton Saint John. We're glad to hear that you enjoyed the breakfast. However, we apologize for any housekeeping issues, and we appreciate your feedback. Your comments will be shared with our team to address any areas that need improvement. We value your input and hope to have the opportunity to provide you with an even better experience on your next visit. Thank you for choosing us!Sincerely,Jonathan JoaquimGeneral Manager
10/10 Fantastiskt
Christian
18 dec. 2023
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice area close to everything
Christian
Bodde här 1 natt i december 2023
Svar från General Manager 19 dec. 2023
Dear Christian,We enjoyed hosting you at Hilton Saint John. Thank you for highlighting our great location near the cruise port in Canada. Safe travels, and come back soon.Sincerely,Jonathan JoaquimGeneral Manager
4/10 Dåligt
Doug
Reste med sin partner
17 dec. 2023
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Our room What's disgusting and not cleaned properly. Was very disappointed. When inshowed the desk we got a refund but still was a waist of trip
Doug
Bodde här 1 natt i december 2023
Svar från General Manager 19 dec. 2023
Dear Doug,Thank you for offering feedback about your recent experience at our hotel. We're sorry you were disappointed with your stay. Your comments are important to us, and we'll use them as we continuously work to improve our accommodations. Our team members work diligently to ensure any issues our guests encounter are resolved, thus your refund. Given another opportunity, we hope we can show you the visit you expected. Sincerely,Jonathan JoaquimGeneral Manager