Hotell nära Saint John's University

“Nice”

“Check out is at 11 am management called me at 10 am to remind me that check out is at 11am.this is so unprofessional that it defies belief.the heat for the room was an extremely loud wall unit.even though there is baseboard heating. The room could have had brighter lighting.When I asked around town about the hotel , everyone, I spoke to said it had a bad reputation.saf state of affairs in the hospitality industry”

“The restaurant below the hotel is delicious. The basic rooms are just a simple small room with a bed and bathroom, the suite was worth the extra money. Stairs are a little steep to get up carrying your luggage, Parking was across the street but not a terrible walk, Overall I enjoyed my stay.”

“Very nice place we stayed a week and was taken very good care of”

“Its an older hotel and could use some remodeling but overall room was clean. We reserved a king room however when we got there it was not available due to previous guest damaging the room. No discount was offered for the inconvenience but they were able to get us in a queen room on first floor which worked out since we had our yorkie and morkie. Overall a good visit. ”

“Awesome front desk service! We were there for a dance competition snow storm came. Very accommodating- clean room comfortable beds. Excellent location. All around very comfortable stay!”

“Different themes for the rooms is a fun touch ”

“Great rooms. We will be back!”

“DO NOT STAY HERE!!!!! The staff here display a mob in a gang mentality, and there is a history of this if you read the lowest star reviews. My girlfriend’s DoorDash order was delivered to the wrong room and when I went to get her money back, I was threatened with violence. I was then chased through the parking lot by one of those men along with the night auditor the night auditor name is Quan He’s at least 6 foot five and the following day because I called the police to get our money back. ...

“Thin doors and loud people in halls late ”

“Yes it was vary clean. quiet, nice staff. and The jet tub room was good just needed more sitting room chairs coaches but other than that it was good”

“Ver clean nice big room. Bed was very uncomfortable but everything else was great ”

“Staff at the desk was very hard to understand. ”

“There was no trash can in my room when I arrived. The towel for the floor and the have towel in the bathroom had black marks on them. There was only one wash cloth. There was trash on the floor by the nightstand. The charger didn't work on the one lamp and the outlet was blocked by the nightstand. One of the 3 pillows had burn holes in the pillowcase and another had blue ink all over it. The bed want lined up with the headboard (which was mounted to the wall and not attached to the bed). The...

“Convenient location”

“front desk staff Niha was outstanding. friendly, helpful. ”

“Our room temperature was 65 degrees at check in late in the evening. No response when front desk was called. Next morning it was 58 degrees. Front desk response was "I'll make a note for the manager when he comes in." No maintenance response. The body wash dispenser was empty. There was debris in the kitchenette sink.”