Superior-rum - utsikt | Terrass/Patio

Recensioner av NH Collection Salamanca Palacio de Castellanos

4 out of 5
NH Collection Salamanca Palacio de Castellanos
Calle San Pablo, 58, Salamanca, Salamanca

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 295 av 407 recensioner" "
8 - Bra i betyg. 82 av 407 recensioner" "
6 - Okej i betyg. 24 av 407 recensioner" "
4 - Dåligt i betyg. 3 av 407 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 407 recensioner" "

9,6/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,4/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

6/10 Okej

Åsa

Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Remedios Madrid-General Manager- 6 nov. 2023
Dear AsaWe are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.

10/10 Fantastiskt

Magnus

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i mars 2023
Svar från Remedios Madrid -General Manager 28 mars 2023
Dear Magnus,I would like to thank you for taking your time in sharing your experience during your recent stay at our hotel. It is such a pleasure to know that you found your stay at your convenience. We are glad to know that you enjoyed our city.We are looking forward to welcome you again at NH Collection Palacio de Castellanos.

10/10 Fantastiskt

Birgitta

Bodde här 1 natt i juni 2022
Svar från Remedios Madrid -General Manager 10 juni 2022
Dear Birgitta, Thank you so much for taking the time to share your impression about the hotel online. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Until then, please receive our warmest regards.

10/10 Fantastiskt

Julia

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i september 2021
Svar från Remedios Madrid -Directora 8 sep. 2021
Estimada Julia, Le damos las gracias por su opinión y por recomendar nuestro hotel a otros usuarios. Nuestra mayor recompensa es ver que los clientes se marchan satisfechos y sorprendidos con nuestros servicios. Esperamos volver a verles de nuevo pronto en nuestro hotel. Reciba un cordial saludo!

10/10 Fantastiskt

Per Olof

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juni 2018
Svar från Remedios Madrid 1 aug. 2018
Dear Per Olof, Thank you so much for taking the time to share your impression about the hotel online. On behalf of the whole team, thank you so much for your generosity. It has been an enormous pleasure having you staying with us and we can only hope for having the opportunity many more times to come. Until then, please receive our warmest regards.

10/10 Fantastiskt

thierry

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Emplacement idéal pour visite à pied de la vieille ville. Très bel établissement et personnel parfait
Bodde här 1 natt i maj 2024
Svar från Remedios Madrid-General Manager- 22 maj 2024
Cher ThierryTout d’abord, merci d’avoir partagé votre expérience dans notre hôtel NHC Palacio de Castellanos. Nous sommes ravis de lire des commentaires comme le vôtre. Nous sommes heureux d’apprendre que votre séjour dans notre hôtel a été merveilleux et à la hauteur de vos attentes. Nous sommes également heureux que vous ayez aimé l’emplacement.Je vous prie d’agréer nos salutations distinguées.

8/10 Bra

Michael

Gillade: Personal och service
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Mark

Gillade: Boendets skick och faciliteter
Renovated historic building. Nice size room and large, modern bathroom. Excellent breakfast. Friendly, efficient staff. Was a bit warm in room and could not adjust thermostat below 18 C; however, opening window to let in cool air solved issue (somewhat noisy at times). With window closed, no street noise).
Bodde här 2 nätter i maj 2024
Svar från Remedios Madrid-General Manager- 13 maj 2024
Dear MarkFirst of all, we would like to take this opportunity to thank you for your positive comments regarding your stay and for the trust you had in our hotel NH Collection Palacio de Castellanos. It is a pleasure for me to read such a positive comment as yours. I am very glad to know that your overall impression about the Hotel is outstanding. Providing our guests, a great stay is our main goal and we feel really proud that the services, rooms, gastronomy and the staff have helped to reached it. We look forward to welcoming you again soon. Best regards,

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
El hotel está bien localizado.
Bodde här 1 natt i april 2024

8/10 Bra

Domingo

Gillade: Boendets skick och faciliteter
Excelente ubicación
Bodde här 1 natt i april 2024
Svar från Remedios Madrid-General Manager- 25 apr. 2024
Estimado DomingoEn nombre de todo el equipo le agradezco el tiempo que se ha tomado en dejarnos una reseña tan completa y amable. Es una satisfacción para todos conocer que su experiencia con nosotros ha sido fabulosa. En especial que haya disfrutado de la céntrica ubicación. Además del desayuno y la limpieza que le ha dado seguridad y tranquilidad.Esperamos volver a tenerla pronto con nosotros nuevamente,Saludos Cordiales.

10/10 Fantastiskt

Johanne

Bodde här 1 natt i mars 2024

8/10 Bra

Veronica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

audra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Salamanca was just a stopping point for us in our way to Madrid. I am SO glad we did. This little walkable city was one of my favorite places in our 3 weeks of Spain and Portugal. I can’t say enough about the NH Collection Salamanca! It’s old but beautiful and the staff is top notch! The location can’t be beat and breakfast was great! We definitely hope to make it back for more than one night.
Bodde här 1 natt i mars 2024
Svar från Remedios Madrid-General Manager- 8 mars 2024
Dear AudraFirst of all, we would like to take this opportunity to thank you for your positive comments regarding your stay and for the trust you had in our hotel NH Collection Palacio de Castellanos. It is a pleasure for me to read such a positive comment as yours. I am very glad to know that your overall impression about the Hotel is outstanding. Providing our guests, a great stay is our main goal and we feel really proud that the services, rooms, gastronomy and the staff have helped to reached it. I am sure it will be the best motivation for them to continue providing same high level of service. We look forward to welcoming you again soon. Best regards,

8/10 Bra

Valerie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A beautiful building in a stunning location. Our room faced the convent and the view was wonderful. The room was large, well appointed and the bed comfortable. The breakfast buffet was good but sadly the tea and coffee arrangements weren’t that easy with him t water in a jug to make tea. Parking was expensive.
Bodde här 1 natt i februari 2024
Svar från Remedios Madrid-General Manager- 29 feb. 2024
Dear ValeriaFirst of all, I would like to thank you for spending some of your valuable time in rating our Hotel and services. We are very glad to know that you have very much enjoyed your stay with us.. I am very glad to know that your overall impression about the Hotel is outstanding. Providing our guests, a great stay is our main goal and we feel really proud that the services, rooms, gastronomy and the staff have helped to reached it.We are very sorry to know that some aspects were not to your total satisfaction. We hope to see you in the near future and I remain at your disposal for anything you may need. My very best regards,

10/10 Fantastiskt

Sergio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
A vista dos quartos para o mosteiro. Lindissima
Bodde här 2 nätter i februari 2024
Svar från Remedios Madrid-General Manager- 26 feb. 2024
Estimado SergioLe damos las gracias por su opinión y por recomendar nuestro hotel a otros usuarios.Nuestra mayor recompensa es ver que los clientes se marchan satisfechos y sorprendidos con nuestros servicios.Esperamos volver a verles de nuevo pronto en nuestro hotel.Reciba un cordial saludo

10/10 Fantastiskt

Carl, Lancaster

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I wish I could give this place more than five stars.
Bodde här 2 nätter i februari 2024
Svar från Remedios Madrid-General Manager- 26 feb. 2024
Dear CarlWe cannot thank you enough for such an amazing words, we really thank Thank you so much for taking the time to share your impression about the hotel online. Our dream here at NH Collection is for all of our guest to have an unforgettable experience with us and it looks like this time we made it.We cannot wait to welcome you back soon,Warm regards,

6/10 Okej

MARTHA E.

Bodde här 4 nätter i februari 2024
Svar från Remedios Madrid-General Manager- 29 apr. 2024
Dear MarthaFirst of all, I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time We are very sorry to know that some aspects were not to your total satisfaction. We hope to see you in the near future and I remain at your disposal for anything you may need. My very best regards,

10/10 Fantastiskt

Howard

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is a lovely hotel. The front entrance however is not handicap accessible so be advised (there may be an entrance in the rear which is handicap accessible so I would check). The parking is in the rear of the hotel and a staff member parks your car--very, very nice.
Bodde här 4 nätter i januari 2024
Svar från Remedios Madrid -General Manager- 1 feb. 2024
Dear HowardWe very much appreciate your comments regarding your stay at the NH Collection Palacio de Castellanos.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Ana Paula

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Local incrível
Bodde här 2 nätter i januari 2024
Svar från Remedios Madrid-General Manager- 26 feb. 2024
Dear AnaThank you for your recent stay at NH Collection Palacio de Castellanos and your terrific review. With no doubt the location of the hotel and the beautiful views are our strongest points! Our staff is so happy to see that you mentioned them and point out their great service. These feedbacks will encourage all the team to keep bringing excellence to hospitality.Best regards,

10/10 Fantastiskt

Elaine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great situation for central Salamanca
Everything was amazing at this hotel. Valet parking and dog friendly
Just 2 minutes walk from hotel
Bodde här 1 natt i januari 2024
Svar från Remedios Madrid-General Manager- 26 feb. 2024
Dear ElaineWe cannot thank you enough for such an amazing words, we really thank Thank you so much for taking the time to share your impression about the hotel online. Our dream here at NH Collection is for all of our guest to have an unforgettable experience with us and it looks like this time we made it.We cannot wait to welcome you back soon,Warm regards

10/10 Fantastiskt

Ali

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the staff, beautiful hotel in the center with excellent views! Would come again.
Bodde här 1 natt i januari 2024
Svar från Remedios Madrid -General Manager- 25 jan. 2024
Dear AliThank you for your recent stay at NH Collection Palacio de Castellanos and your terrific review. With no doubt the location of the hotel and the beautiful views are our strongest points! Our staff is so happy to see that you mentioned them and point out their great service. These feedbacks will encourage all the team to keep bringing excellence to hospitality.Best regards

6/10 Okej

Martin

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
El hotel está muy bien , algunas cosas un poco viejas pero cómodo y bien atendido
Bodde här 2 nätter i januari 2024
Svar från Remedios Madrid -General Manager- 17 jan. 2024
Estimado MartínMuchas gracias por su valoración y comentario sobre su reciente estancia en nuestro hotel. Aunque parece que hemos cubierto en parte sus expectativas veo que aún tenemos áreas de mejora y en ello nos esforzaremos. Muchísimas gracias por su ayuda. Saludos cordiales.

10/10 Fantastiskt

Gilles

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Remedios Madrid -General Manager- 25 jan. 2024
Dear GillesWe cannot thank you enough for such an amazing words, we really thank Thank you so much for taking the time to share your impression about the hotel online. Our dream here at NH Collection is for all of our guest to have an unforgettable experience with us and it looks like this time we made it.We cannot wait to welcome you back soon,Warm regards,

10/10 Fantastiskt

Manuel

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of our favourite hotels on our trip. Very friendly and efficient staff. The room was spacious and perfect for us (including our dog). We will defenitely make use of NH Collection hotels again
Bodde här 2 nätter i januari 2024
Svar från Remedios Madrid -General Manager- 11 jan. 2024
Dear ManuelFirst of all, we would like to take this opportunity to thank you for your positive comments regarding your stay and for the trust you had in our hotel NH Collection Palacio de Castellanos. It is a pleasure for me to read such a positive comment as yours. I am very glad to know that your overall impression about the Hotel is outstanding. Providing our guests, a great stay is our main goal and we feel really proud that the services, rooms, and the staff have helped to reached it.I am sure it will be the best motivation for his to continue providing same high level of service. We look forward to welcoming you again soon. Best regards,

2/10 Väldigt dåligt

ortmans

Bodde här 1 natt i januari 2024
Svar från Remedios Madrid -General Manager- 12 jan. 2024
DearOrtmansThank you for choosing the NH Collection Palacio de Castellanos during your recent visit to Salamanca. One of our key priorities is to provide the high level of friendly and courteous service and we are truly sorry to learn that your stay with us is not as expected. If you could write more details in your feedback always help us to improve and give to future guest a high quality services.Have a wonderful day

10/10 Fantastiskt

Isabel

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fabulous
NH is impecably clean, comfortable and great location, it could be a 5 star hotel.
Bodde här 1 natt i januari 2024
Svar från Remedios Madrid -General Manager- 16 jan. 2024
Dear IsabelFirst of all, I would like to thank you for taking your time in sharing your experience during your recent stay at our hotel. It is such a pleasure to know that you found your stay at your convenience. We are glad to know that you enjoyed our city.We are looking forward to welcome you again at NH Collection Palacio de Castellanos.

10/10 Fantastiskt

sarah, los angeles

Bodde här 2 nätter i januari 2024
Svar från Remedios Madrid -General Manager- 16 jan. 2024
Dear SarahWe cannot thank you enough for such an amazing words, we really thank Thank you so much for taking the time to share your impression about the hotel online. Our dream here at NH Collection is for all of our guest to have an unforgettable experience with us and it looks like this time we made it.We cannot wait to welcome you back soon,Warm regards

10/10 Fantastiskt

Jeanne Marie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Beautiful hotel with ideal location. Accommodating staff. Decent breakfast.
Svar från Remedios Madrid-General Manager- 26 feb. 2024
Dear JeanneWe very much appreciate your comments regarding your stay at the NH Collection Palacio de Castellanos.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Campos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Remedios Madrid -General Manager- 25 jan. 2024
We cannot thank you enough for such an amazing words, we really thank Thank you so much for taking the time to share your impression about the hotel online. Our dream here at NH Collection is for all of our guest to have an unforgettable experience with us and it looks like this time we made it.We cannot wait to welcome you back soon,Warm regards,

6/10 Okej

Miguel

Bodde här 1 natt i november 2023
Svar från Remedios Madrid -General Manager- 25 jan. 2024
Estimado MiguelMuchas gracias por compartir su experiencia en el NHC Palacio de Castellanos con nosotros.Le agradecemos enormemente que nos haga llegar su valoración, sus opiniones son sin duda la base que nos ayuda a crecer. Nos hubiera gustado conocer cómo mejorar su experiencia con nosotros.Esperamos tener la ocasión de cambiar esta impresión en un futuro.Reciba un saludo

10/10 Fantastiskt

Deborah

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Beautiful hotel in a beautiful city
Very nice hotel in a perfect location. If you are there as a tourist you couldn’t pick a better situated hotel within walking distance to the tourist sites. Salamanca is a beautiful city as is the hotel. We had a pleasant stay at the hotel in October, there was a delay in getting the heat on when it turned cold but it was resolved within a day.
Bodde här 2 nätter i oktober 2023
Svar från Remedios Madrid -General Manager- 26 jan. 2024
Dear DeborahFirst of all, I would like to thank you for taking your time in sharing your experience during your recent stay at our hotel. It is such a pleasure to know that you found your stay at your convenience. We are glad to know that you enjoyed our city.We are looking forward to welcome you again at NH Collection Palacio de Castellanos.Remedios Madrid -General Manager

10/10 Fantastiskt

Tony

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
First class hotel, great staff but parking is a nightmare!
Bodde här 1 natt i december 2023
Svar från Remedios Madrid -General Manager- 26 jan. 2024
Dear TonyWe very much appreciate your comments regarding your stay at the NH Collection Palacio de Castellanos.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 Okej

Norma, Monterrey

Reste i grupp
Gillade: Bekvämligheter
Todo estuvo muy bien solamente el checking muy confuso porque traíamos carro y maletas y no sabíamos cómo hacerle para llegar al hotel al estacionamiento muy complicado nadie nos puede explicar y tuvimos que subir muchas escaleras con las maletas y traíamos mis maletas grandes puerto
Bodde här 1 natt i november 2023
Svar från Remedios Madrid -General Manager- 20 nov. 2023
Estimada NormaMuchas gracias por compartir su experiencia en el NHC Palacio de Castellanos con nosotros.Le agradecemos enormemente que nos haga llegar su valoración, sus opiniones son sin duda la base que nos ayuda a crecer y poner atención en los aspectos que podemos mejorar. Lamentamos la impresión que se lleva de su estancia con nosotros, por lo que esperamos tener la oportunidad de mejorar su experiencia en un futuro cercano.Esperamos poder recibirle de nuevo en muchas otras ocasiones y poder proporcionarle una estancia memorable como nos gustaría. Atentamente

10/10 Fantastiskt

Juan Jose

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Will stay again and again
Bodde här 1 natt i november 2023
Svar från Remedios Madrid -General Manager- 13 nov. 2023
Dear Juan José,We cannot thank you enough for such an amazing words, we really thank you for invested a few minutes of your precious time in leaving us this amazing review.Our dream here at NH Collection is for all of our guest to have an unforgettable experience with us and it looks like this time we made it.We cannot wait to welcome you back soon,Warm regards,

10/10 Fantastiskt

Maria

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El hotel es precioso y muy cómodo. El servicio de desayuno estuvo fenomenal y los empleados encantadores.
Svar från Remedios Madrid -General Manager- 7 nov. 2023
Estimada MariaGracias por compartir con nosotros su opinión sobre su pasada estancia en nuestro hotel NHC Palacio de Castellanos, cada observación que nos ha dado como la ubicación, el desayuno, y el personal, son fundamentales para conocer cuál es la percepción que se llevan nuestros huéspedes tras su estancia en nuestro Hotel. Valoramos mucho su contribución y esperamos que a nuestros futuros huéspedes les sirva como guía para conocernos un poquito más. Esperamos que regrese pronto y le prometemos que continuaremos trabajando con el mismo entusiasmo para seguir ofreciendo estancias 100% recomendables.Reciba un saludo

10/10 Fantastiskt

Francisco, Santa Cruz de la Sierra

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We just stay for one night, but the room was great with a very comfortable bed. The hotel is also very well located, in front of St Esteban’s church.
Bodde här 1 natt i oktober 2023
Svar från Remedios Madrid-General Manager- 6 nov. 2023
Dear FranciscoFirst of all, I would like to thank you for taking your time in sharing your experience during your recent stay at our hotel. It is such a pleasure to know that you found your stay at your convenience. We are glad to know that you enjoyed our city.We are looking forward to welcome you again at NH Collection Palacio de Castellanos.

10/10 Fantastiskt

Yakov

Bodde här 1 natt i september 2023
Svar från Remedios Madrid -General Manager- 13 nov. 2023
Dear YakovThank you so much for taking the time to share your impression with Expedia Travelers.We are looking forward to welcome you back at NH Collection Palacio de Castellanos for leaving us take care of you during your next visit to Salamanca. Best regards,

10/10 Fantastiskt

Amanda

Bodde här 1 natt i oktober 2023
Svar från Remedios Madrid-General Manager- 20 okt. 2023
Dear Amanda,Thank you very much for taking the time to share your pleasant experience and rating of the hotel. On behalf of the entire team, thank you very much for your generosity. It has been an enormous pleasure to have you stay with us and we can only hope to have the opportunity many more times. Until then, please accept our best regards

6/10 Okej

John

Gillade: Renlighet och rummets bekvämlighet
Overpriced
Good location.Surprised that guests think the breakfast is good as I found it poor-value compared to similar Spanish hotels.Interestingly front desk was more interested in selling breakfast than providing information.No replacement of room refreshments during the stay.Over priced compared to better hotels.
Bodde här 3 nätter i oktober 2023
Svar från Remedios Madrid-General Manager- 20 okt. 2023
Dear JohnFirst of all, I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time We are very sorry to know that some aspects were not to your total satisfaction. We hope to see you in the near future and I remain at your disposal for anything you may need. My very best regards,

10/10 Fantastiskt

andres felipe

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i oktober 2023
Svar från Remedios Madrid -General Manager 9 okt. 2023
Estimado Andres Felipe,Apreciamos su fabulosa valoración sobre nuestro hotel NHC Palacio de Castellanos.Todo el equipo trabaja para ofrecer a nuestros clientes estancias 100% satisfactorias y puntuaciones como la suya son la perfecta motivación para continuar trabajando en la misma línea.Esperamos que ésta sea una de muchas mas visitas.Reciba un cordial saludo

8/10 Bra

Daniel, Ottawa

Gillade: Renlighet och personal och service
Bodde här 1 natt i september 2023
Svar från Remedios Madrid -General Manager 2 okt. 2023
Estimado Daniel,Muchas gracias por compartir su experiencia en el NHC Palacio de Castellanos con nosotros.Le agradecemos enormemente que nos haga llegar su valoración, sus opiniones son sin duda la base que nos ayuda a crecer. Nos hubiera gustado conocer cómo mejorar su experiencia con nosotros.Esperamos tener la ocasión de cambiar esta impresión en un futuro.Reciba un saludoRemedios Madrid -Directora

8/10 Bra

Ayala

Gillade: Personal och service och boendets skick och faciliteter
Not too comfortable.
Bodde här 1 natt i september 2023
Svar från Remedios Madrid -General Manager 26 sep. 2023
Dear Ayala,First of all, I would like to thank you for taking time to comment on our Hotel and the services rendered. We highly value your opinion for process of continuous improvement and as a base for making our guests stay more enjoyable every time We are very sorry to know that some aspects were not to your total satisfaction. We hope to see you in the near future and I remain at your disposal for anything you may need. My very best regards,

10/10 Fantastiskt

Adriana

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Hermoso hotel
Es un hermoso hotel, céntrico, con personal muy amable y un desayuno rico. Lo recomendamos ampliamente
Bodde här 1 natt i september 2023
Svar från Remedios Madrid -General Manager 22 sep. 2023
Estimada Adriana,Muchas gracias por compartir su experiencia con nosotros y con el resto de viajeros de la comunidad Hotels.com. Nos alegra saber que destaca nuestro trato por encima de todo, todo el equipo piensa que esta es la clave para que todos los huéspedes se sientan como en casa.Les deseamos una feliz semana.Atentamente,

10/10 Fantastiskt

yves

Bodde här 1 natt i september 2023
Svar från Remedios Madrid -General Manager 16 sep. 2023
Dear Yves,First of all, I would like to thank you for taking your time in sharing your experience during your recent stay at our hotel. It is such a pleasure to know that you found your stay at your convenience. We are glad to know that you enjoyed our city.We are looking forward to welcome you again at NH Collection Palacio de Castellanos.

6/10 Okej

Verifierad resenär

Bodde här 1 natt i september 2023
Svar från Remedios Madrid -General Manager 13 sep. 2023
Estimado usurio Hotels.com,Muchas gracias por compartir su experiencia en el NHC Palacio de Castellanos con nosotros.Le agradecemos enormemente que nos haga llegar su valoración, sus opiniones son sin duda la base que nos ayuda a crecer. Nos hubiera gustado conocer cómo mejorar su experiencia con nosotros.Esperamos tener la ocasión de cambiar esta impresión en un futuro.Reciba un saludo

10/10 Fantastiskt

Miguel Ángel

Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No hay peros, excelente atención y magnificas instalaciones. El personal de terraza competente y presta un gran servicio de forma profesional.
Bodde här 1 natt i augusti 2023
Svar från Remedios Madrid -General Manager 13 sep. 2023
Estimado Miguel Angel,Muchas gracias por compartir su experiencia con nosotros y con el resto de viajeros. Nos alegra saber que destaca nuestro trato por encima de todo, todo el equipo piensa que esta es la clave para que todos los huéspedes se sientan como en casa.Esperamos volver a contar con su confianzaAtentamente,

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Splendido hotel nella splendida Salamanca
Bellissima struttura,, un palazzo storico pieno di fascino. Hotel preso in offerta abbiamo alloggiato in superiore, situato in pieno centro vicino alla cattedrale e all'università. Camere spaziose e mo;to pulite. Per chi arriva in auto l`hotel non ha un park ma un park è situato a pochi metri dalla struttura. Ottima l`accoglienza, Impeccabile la reception. Abbiamo avuto un problema con l`aria condizionata ci hanno subito cambiato la camera senza alcun problema. Non abbiamo fatto colazione ma abbiamo utilizzato la terrazza che affaccia sulla bellissima piazza per un drink.
Bodde här 1 natt i augusti 2023
Svar från Remedios Madrid -General Manager 29 aug. 2023
Dear Antonio,We very much appreciate your comments regarding your stay at the NH Collection Palacio de Castellanos.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Anthony

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A gem of a hotel in a gem of a town
Lovely hotel in a lovely location. Staff were very helpful and friendly. Didn’t have to worry about parking car, it was all taken care of. I would stay here again.
Bodde här 1 natt i augusti 2023
Svar från Remedios Madrid -General Manager 24 aug. 2023
Dear Anthony,We very much appreciate your comments regarding your stay at the NH Collection Palacio de Castellanos.It is always a pleasure to receive positive feedback. I will share your comments with our team, and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 Fantastiskt

Emilio, Freeport

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff, food, drinks, rooms.
Bodde här 2 nätter i augusti 2023
Svar från Remedios Madrid -General Manager 24 aug. 2023
Dear Emilio,We can not thank you enough for such an amazing words, we really thank you for invested a few minutes of your precious time in leaving us this amazing review.Our dream here at NH Collection is for all of our guest to have an unforgettable experience with us and it looks like this time we made it.We can not wait to welcome you back soon,Warm regards,

8/10 Bra

Dominique

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Cet hôtel est très bien situé pour visiter Salamanque à pied. L’accueil et le service sont très corrects. La chambre et la salle de bain sont un peu vieillottes et demanderaient à être rafraîchies mais restent vastes et fonctionnelles. Le petit déjeuner est très varié et d’excellente qualité. Le principal problème de cet hôtel est l’insonorisation quasi inexistante et le bruit qui en résulte. De plus notre chambre était contre la buanderie (la 207) donc très bruyant à cause du ménage qui démarre très tôt ! Dommage….
Bodde här 2 nätter i augusti 2023
Svar från Remedios Madrid -General Manager 21 aug. 2023
Cher Dominique,Tout d'abord, je tiens à vous remercier d'avoir pris le temps de commenter notre Hôtel et les services rendus. Nous apprécions grandement votre opinion pour le processus d'amélioration continue et comme base pour rendre le séjour de nos clients plus agréable à chaque fois. Nous sommes désolés de savoir que certains aspects n'étaient pas à votre entière satisfaction. Nous espérons vous voir dans un proche avenir et je reste à votre disposition pour tout ce dont vous pourriez avoir besoin. Mes meilleures salutations,