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Recensioner av Fairfield Inn & Suites by Marriott Salt Lake City Cottonwood

2.5 out of 5
Fairfield Inn & Suites by Marriott Salt Lake City Cottonwood
6433 S. HIGHLAND DRIVE, Salt Lake City, UT

Recensioner

9,4

Enastående

10 - Fantastiskt i betyg. 38 av 53 recensioner" "
8 - Bra i betyg. 10 av 53 recensioner" "
6 - Okej i betyg. 4 av 53 recensioner" "
4 - Dåligt i betyg. 1 av 53 recensioner" "
2 - Väldigt dåligt i betyg. 0 av 53 recensioner" "

9,8/10

Renlighet

9,4/10

Personal och service

9,0/10

Bekvämligheter

9,6/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

6/10 Okej

Sam

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was alright. Pros and cons. Pros: Check in was quick, breakfast was kept stocked, TV had streaming capabilities, and the water pressure was decent. Cons: We paid for a King, but when we checked in they pulled the "oopsie daisy we somehow sold out of those, here's a double queen." Which is always a touch annoying. The beds were pretty stiff The pillows were either flat rocks or fluffy air that your head fell through. The smoke alarm had a blinking LED that lit up the room at night, and it blinked every 5 seconds. And the blanket, because there was only one per bed, was too small for two people to share, so eventually I had to hop into the second bed so that my wife could roll over without stealing the blanket from me. Pretty average hotel experience, but I never enjoy not getting what I paid for, kinda lame.
Bodde här 1 natt i maj 2024
Svar från Mike 16 maj 2024
Sam,Thank you for reaching out to us and telling us about your experience. We do apologize for the inconvenience on the room type that you received. This is never something that we try to do to our guests. We do our best to accommodate every request on the reservations. We are currently only 8 months old, and we may have several beds that have not been broken into completely to make them a bit softer. The blinking LED light we have not control over that it is just relaying to the fire alarm system showing it is working operation. We seriously apologize for the issues that you had with us and hope we can make it better the next time you stay at our property.Thank you again for your feedback

10/10 Fantastiskt

Susan

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hotel was clean and well set up. Family loved the breakfast. The staff went out of their way to be helpful throughout our stay. Great stay. Would go there again.
Bodde här 1 natt i maj 2024
Svar från Camille 13 maj 2024
We appreciate your positive feedback and hope to see you again soon.

10/10 Fantastiskt

Brock

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Camille 13 maj 2024
We appreciate your positive feedback and hope to see you again soon.

10/10 Fantastiskt

Dan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
New and well kept
Bodde här 1 natt i maj 2024
Svar från Camille 13 maj 2024
We appreciate your positive feedback and hope to see you again soon.

10/10 Fantastiskt

Erin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från mike 28 apr. 2024
Thank you for choosing to stay with us. We are happy that you enjoyed your stay with us.

10/10 Fantastiskt

Kristi

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I would stay again awesome staff always friendly clean rooms clean hotel pool and hot tub were perfect I recommend this place to anyone!!
Bodde här 3 nätter i april 2024
Svar från mike 16 apr. 2024
Thank you for your kind words. We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Peggy

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice
Bodde här 2 nätter i april 2024
Svar från Mike 16 apr. 2024
Thank you for

10/10 Fantastiskt

Shawneen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our stay was very comfortable.
Bodde här 4 nätter i april 2024
Svar från mike 16 apr. 2024
We appreciate your business and hope to see you again soon

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff and nice facilities with a gym, indoor Heated Pool and Hot Tub. Rooms were clean and updated with mini fridge, microwave, and coffee maker included. Complimentary hot breakfast. Very close to Big and Little Cottonwood Canyons. Would definitely stay there again.
Bodde här 2 nätter i april 2024
Svar från Michael 15 apr. 2024
Thank you for staying at the Fairfield Inn Cottonwood. We appreciate your business and we hope to see you again soon.

10/10 Fantastiskt

Janice

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great property staff were friendly, would stay again
Bodde här 1 natt i april 2024
Svar från mike 16 apr. 2024
Thank you for your kind words.

10/10 Fantastiskt

KIMI C

Bodde här 1 natt i april 2024
Svar från Mike 3 maj 2024
We appreciate your business and hope to see you again soon.

10/10 Fantastiskt

Shawn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was great. The property looks newer and it was very clean. Ask for a room with a view of the mountain.
Bodde här 1 natt i mars 2024
Svar från Camille 29 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with management as a way of celebrating the guest experiences we delivered. I have also shared your concern for a later breakfast and appreciate your feedback. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bra

Janet

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
I appreciated the cleanliness of the room. I did share the TV was a problem and maintenance did come to fix it when I was not in the room. However the problem persisted and it was frustrating that it was not resolved. I did discuss this with the desk staff upon leaving but did not receive feedback from the manager
Bodde här 2 nätter i mars 2024
Svar från cg 21 mars 2024
Thank you for staying at the Fairfield Inn and Suites. We would like to see you again soon.

10/10 Fantastiskt

Jacqueline

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Fairfield Inn in Cottonwood is the perfect stay for a Brighton or Alta ski trip! The staff is extremely friendly and helpful, the rooms are spacious and clean, and we loved all the cozy touches added throughout the hotel. Huge plus that they have an indoor pool and hot tub for relaxing apres ski!
Bodde här 2 nätter i februari 2024
Svar från MIchael 15 feb. 2024
Thank you for staying with us. We really appreciate your business and letting us know how we are doing. We would love to see you again soon.

10/10 Fantastiskt

David

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bunch of strip malls nearby, but good hotel with good access to skiing
Bodde här 2 nätter i februari 2024
Svar från mike 11 feb. 2024
Thank you for staying at the Fairfield Inn and Suites. We would like to see you again soon.

6/10 Okej

Heidi

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
VERY NICE place, clean, new, great staff.!!! Filtered water !!! 😀 Horribly hard beds.
Bodde här 2 nätter i februari 2024
Svar från Mike 11 feb. 2024
We are happy that you stayed with the Fairfield Inn and Suites. We are sorry that you did not sleep that well on the bed. We are only 6 months old not sure if it is something that is due to them being so new and not really broken in. We hope that this is not something that would stop you from seeing us in the future.

4/10 Dåligt

Jesse

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
Misleading Pet fees
The big issue I had was that I searched for a Pet Friendly room and assumed that Hotels.com price quote included the pet fee since it said fees and taxes were included. SO I was very annoyed to have to pay an additional $75 for the pet and that was not disclosed by Hotels.com or the hotel. This should be resolved.
Bodde här 1 natt i februari 2024
Svar från CR 9 feb. 2024
We understand your frustration and will look into this. We do appreciate your business and hope we will see you again soon.

10/10 Fantastiskt

Justen

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i januari 2024
Svar från CR 9 feb. 2024
Thank you so much for staying with us, we appreciate your feedback and hope to see you again soon.

10/10 Fantastiskt

Thomas

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från GM 9 feb. 2024
We appreciate your business and value your feedback. We hope to see you again soon.

10/10 Fantastiskt

LORA M M

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
All staff were so friendly and helpful, even when I locked myself out of my room for the second time! Very clean and well maintained. It snowed while we were there and two men worked all day to keep sidewalks and parking lot clear and safe. The hotel is located close to the dental office we needed, restaurants, banks, shopping and places to sight see. We would stay there again.
Bodde här 6 nätter i januari 2024
Svar från GM 9 feb. 2024
We appreciate your feedback and are so glad you enjoyed your stay. We hope to see you again in the future.

10/10 Fantastiskt

Ian-Michael

Bodde här 1 natt i januari 2024
Svar från GM 9 feb. 2024
Thank you so much for staying with us. We hope to see you again soon.

10/10 Fantastiskt

Kevin

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It really was a nice stay. The only small criticism if I had to find one would have been some TV noise from an adjacent room but it wasnt bad and it went off at an appropriate time.
Bodde här 2 nätter i december 2023
Svar från GM 9 feb. 2024
Thank you for staying with us and your feedback, we appreciate your business. We hope to see you again soon.

10/10 Fantastiskt

Toni

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel, great location, new hotel, hot tub was awesome. I’d stay here again
Bodde här 1 natt i december 2023
Svar från Nongnat 15 jan. 2024
Thank you for sharing your stay experience with us. We look forward to welcoming you back soon.

10/10 Fantastiskt

SHELDON

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Everything was perfect.
Bodde här 1 natt i december 2023
Svar från Front Office Manager 16 dec. 2023
Thank you choosing to stay with us! We appreciate your business and look forward to your next stay.

10/10 Fantastiskt

JoLyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We loved this hotel
Bodde här 1 natt i november 2023
Svar från Front Office Manager 16 dec. 2023
Thank you choosing to stay with us! We appreciate your business and look forward to your next stay.

10/10 Fantastiskt

anthony

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Fairfield Inn by Marriott was a great hotel. It is brand new, has an indoor jacuzzi and pool. There are many food and shopping options close by. It is right off the freeway. The hotel was in pristine condition, comfortable beds and the staff was so nice!! I would definitely stay again!
Bodde här 2 nätter i november 2023
Svar från Mike 4 dec. 2023
Thank you for great review. We appreciate your time and business. We hope to see you again in the near future.

8/10 Bra

linda

Bodde här 1 natt i november 2023
Svar från Front Office Manager 16 dec. 2023
Thank you choosing to stay with us! We appreciate your business and look forward to your next stay.

8/10 Bra

Michelle, Logan

Reste med familj och småbarn
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was nice and the staff was friendly. We couldn’t get tv service that was offered but the staff offered for us to move rooms that was not needed. It was great they provided that option.
Bodde här 1 natt i november 2023
Svar från Michael 4 dec. 2023
Michelle,We are sorry that you could not get the services that you needed. Please let us know what type of TV service you was looking for. So when you visit us next time we can make sure it is up and running.

10/10 Fantastiskt

Albert R

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i november 2023
Svar från Michael 9 nov. 2023
Thank you for your recent stay.

6/10 Okej

Jeremy

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It was very noisy. You could hear the tv and people in the next room or in the hall.
Bodde här 2 nätter i november 2023
Svar från Michael 9 nov. 2023
Mr. Jeremy,We are sorry to hear that you had such a unpleasant experience with our hotel.We hope that we can make it right for you someday.

10/10 Fantastiskt

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i oktober 2023
Svar från Nongnat 7 nov. 2023
Dear Paul,Thank you for your positive feedback. we hope to see you again soon!

10/10 Fantastiskt

Becky

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i oktober 2023
Svar från Nongnat 7 nov. 2023
Dear Beckey,Thank you for your stay with us and go through sharing your stay experience.We hope to see you again soon!

10/10 Fantastiskt

Claudia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Nongnat 7 nov. 2023
Dear Claudia,Thank you are sharing your stay experience with us! we hope to see you again soon!

10/10 Fantastiskt

Rey, HIGHLAND

Bodde här 1 natt i oktober 2023
Svar från M 7 nov. 2023
Thank you for staying with us.

10/10 Fantastiskt

Cameron

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Pretty cool
It’s pretty cool
Wild Pokemon at our stay
Bodde här 2 nätter i oktober 2023
Svar från Lauren 17 okt. 2023
Thank you for choosing to stay with us. We hope to see you again.Thank you!

10/10 Fantastiskt

William

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i september 2023
Svar från Lauren 4 okt. 2023
Thank you for choosing to stay with us, We are glad to hear that you had a good experience with us. We look forward to having you come back and stay with us again in the future. Thank you!

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fantastic
Hotel is only one month old. All employees were professional, no one looked like they didn’t know what they were doing. Hotel is clean & beautiful. Room & bathroom outstanding. Breakfast was perfect
Bodde här 2 nätter i september 2023
Svar från Lauren 4 okt. 2023
Thank you for choosing to stay with us, We are glad to hear that you had a good experience with us. We look forward to having you come back and stay with us again in the future. Thank you!

6/10 Okej

Britton

Gillade: Renlighet
Gillade inte: Personal och service
It’s new and the staff was great
Bodde här 1 natt i september 2023
Svar från Lauren 4 okt. 2023
Thank you for choosing to stay with us, We are glad to hear that you had a good experience with us. We look forward to having you come back and stay with us again in the future. Thank you!

8/10 Bra

Josie R

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The fact that it was a new facility made it very nice and clean; however there were areas that were not attended to like in the elevators. Several times the floor in the Elevator 1 was dirty and housekeeping should be more attentive to this. First time guests will not be very receptive to this. Marriott is a big name in the hotel industry and I believe the breakfast served at this new Fairfield should live up to it's name. Biscuits served with the sausage patties were very tough; there should be a way to keep the biscuits fresher; the Bold coffee was very weak (coffee in the room was far better). I realize it's a new facility and the kinks need to be worked out. Elevator 1 specially needs attention and I'm sure this was being attended to. Overall, I did enjoy my short stay and I hope that the facility will get to the point where it will live up to the Marriott name and prestige. Rates are a little high especially for Seniors who are on a fixed income. I certainly will not be able to stay there more than two nights. Staff was very cordial and accommodating at the desk.
Bodde här 2 nätter i september 2023
Svar från Lauren 8 okt. 2023
Thank you so much for sharing with us how your stay was. We apologize about any inconvenience. We hope you can give us another chance in the future to stay with us again. We hope to see you again. Thank you!

8/10 Bra

Michael, Tucson

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything seemed brand new.
Bodde här 2 nätter i september 2023
Svar från Lauren 16 sep. 2023
Thank you for choosing to stay with us. We hope you enjoyed your stay and look forward to having you come back and stay with us in the future. Thank you!

8/10 Bra

Kathryn

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The hotel was clean. The one thing that was just OK was the breakfast. It was fairly limited and the same thing each day.
Bodde här 3 nätter i september 2023
Svar från Michael 11 sep. 2023
Thank you for your comments, Kathryn, we appreciate the feedback helps us understand what our cliental is looking for. We are limited to what we can put out for our breakfast each day. This is what Marriott has on the menu for a Fairfield breakfast. Thanks again for your concern.