Exteriör

Recensioner av Microtel Inn & Suites by Wyndham Salt Lake City Airport

2 out of 5
Microtel Inn & Suites by Wyndham Salt Lake City Airport
61 Tommy Thompson Rd, Salt Lake City, UT

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 708 av 1927 recensioner" "
8 - Bra i betyg. 538 av 1927 recensioner" "
6 - Okej i betyg. 316 av 1927 recensioner" "
4 - Dåligt i betyg. 211 av 1927 recensioner" "
2 - Väldigt dåligt i betyg. 154 av 1927 recensioner" "

8,0/10

Renlighet

8,0/10

Personal och service

7,0/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

7,6/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Sören

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Kommer igen
Lite mera urval med frukosten med tanke på gluten.
Bodde här 1 natt i december 2023
Svar från Manager 23 dec. 2023
Hello Sören,Thank you for your feedback regarding the breakfast options for guests with gluten restrictions. We appreciate you bringing this to our attention and will certainly pass it along to our culinary team for future consideration to broaden our selection. We strive to accommodate various dietary needs and value your input in helping us improve our offerings.

4/10 Dåligt

Maths

Reste med familjen
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Don’t book here
Very old but quite clean. I will never book here again. Didn’t get any breakfast, they put it away earlier. The staff was not nice
Bodde här 1 natt i juli 2022
Svar från Guest Relation Management 20 juli 2022
Hi Maths, We appreciate the feedback and we want to assure you that we want our guests to experience the complete service and amenities. This has been shared with management to review if we need to extend breakfast hours to accommodate all the guests. We hope to have you with us again and provide a far better experience.

2/10 Väldigt dåligt

Raymond

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The toilet overflowed all over into the living area, there wasn’t another room available. It was gross. Had to walk threw a soaked carpet. No available rooms fto move us. Then the mourning shower was a nightmare. Shower head was spraying all over the ceiling onto the floor. Not a dry spot in bathroom. Manager told me to message Expedia Request a refund and she’d approve it. Thanks
Svar från Manager 4 maj 2024
Hello Raymond,We are sorry to hear about the inconvenience you experienced during your stay. We encourage guests to reach out to their booking platform for further assistance. Your feedback is valuable to us as it helps us improve our services for our future guests. Thank you for bringing this to our attention.

10/10 Fantastiskt

Bruce

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay near the airport.
Bodde här 1 natt i maj 2024
Svar från Manager 4 maj 2024
Hello Bruce,We are thrilled to hear that you enjoyed your stay with us and found our location convenient for your travels. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back in the future.

6/10 Okej

Deborah

Bodde här 1 natt i april 2024
Svar från Manager 4 maj 2024
Hello Deborah,We appreciate you choosing to stay with us. Should you have any concerns, please don't hesitate to contact us directly so we can address them for you. We hope to welcome you back for an improved experience.

8/10 Bra

Steven

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
A nice and spacious room. Older facility but well kept. The front desk lady was not at all helpful when we asked for nearest gas station, but we found one ourselves after getting out. There was a bad ‘wet and sour’ smell in the room but we discovered a wet place on the carpet in front of the bathroom which was probably the problem. After soaking it up with a towel, and running a diffuser, it was fine.
Bodde här 1 natt i april 2024
Svar från Manager 4 maj 2024
Hello Steven, We appreciate your feedback regarding your recent stay with us and are pleased you found the room spacious and well-maintained. While we regret any inconvenience caused by the odor, we're glad you were able to address it effectively. Rest assured, we will address the matter proactively.

8/10 Bra

Fletcher

Reste med familjen
Gillade: Renlighet och personal och service
It’s a good spot but very loud compared to other options in the area. Bed was comfortable but the pillows are horrific. It was like sleeping on a bag of potatoes.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Mio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
N/A
Bodde här 1 natt i april 2024
Svar från Manager 4 maj 2024
Hello Mio,Your five-star rating is greatly appreciated and glad to know that everything is great. Thank you so much, waiting to serve you again!

2/10 Väldigt dåligt

Dwight

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Gillade inte: Personal och service
The desk agent was rude. He also falsely told us he couldnt find our modified booking then surprisingly. The next morning he had it. We had reservations for the next night and he locked us out with my things still in the room. He said he called expecia and i wpuld get my money refunded. Atthst point i didnt believe anything so I cslled expedia. They had not heRd from him and there was no cancelation on record and no refund in place. Expedia fixed it.
Bodde här 2 nätter i april 2024
Svar från Manager 4 maj 2024
Hello Dwight, I regret to learn about your experience with our desk agent and the booking confusion. We take guest feedback seriously and will address this matter internally. I'm glad to hear that Expedia was able to assist you in resolving the issue with your booking. Your feedback helps us improve our services for future guests.

8/10 Bra

Victor H Luna

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Manager 1 maj 2024
Hello Victor H Luna, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 Fantastiskt

Michael

Reste med familj och småbarn, Reste i grupp, Reste med familjen
Gillade: Personal och service och bekvämligheter
Camas incómodas y almohadas también y los pasillos huelen mal
Bodde här 1 natt i april 2024
Svar från Manager 30 apr. 2024
Hello Michael,Lamentamos escuchar que la comodidad de las camas y almohadas no estuviera a la altura de sus expectativas. Agradecemos sus comentarios sobre el olor en los pasillos, tomaremos nota de ello para futuras mejoras. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para brindarle una experiencia más satisfactoria.

10/10 Fantastiskt

William

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We stayed one night and enjoyed it. The staff were very helpful and friendly. When we looked out our window we were treated to a cool view, birds eating from a birdfeeder hanging in the tree close to our room. Well played Microtel!!! We will book here first next time we're in SLC.
Bodde här 1 natt i april 2024
Svar från Manager 30 apr. 2024
Hello William,We're delighted to hear you enjoyed your stay with us at Microtel! Our team takes pride in providing exceptional service to all our guests. It's wonderful to hear you appreciated the lovely view from your room. We look forward to welcoming you back next time you're in SLC.

10/10 Fantastiskt

Bradley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The only thing's i had an issue with was no cell phone charging at bed side, like the room i stay in previously (march 8th 2024) and i rang the front deck asked for a 6am wake up the that did not come until just before 7am !! Thankfully my daughter called at 6am so yeah thats it i really like Microtel will use this each time i visit Utah .
Bodde här 1 natt i april 2024
Svar från Manager 30 apr. 2024
Hello Bradley,We appreciate your feedback regarding the cell phone charging and wake-up call at our hotel. Your input is valuable for us to enhance our services for future visits. We're glad you enjoy staying with us and look forward to welcoming you back on your next trip to Utah.

6/10 Okej

Gabriela

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
My family and I came from a three-day tour of Yellowstone Park, we are three adults, we stayed at the Wyndham hotel in Yellowstone West and we had an excellent experience there. and to return to our home we have to drive almost 18 hours. We decided to spend the night in this place, thinking that we were going to have a good experience like in the other place, and have a place to rest and sleep peacefully. And it was not so. They gave us a room that is on the first floor. near the dining room, the other tenants very scandalous.The room clean, everything in order.
Bodde här 1 natt i april 2024
Svar från Manager 28 apr. 2024
Hello Gabriela,We appreciate your feedback regarding your recent stay at Wyndham Hotel in Yellowstone West. We regret to learn that the noise levels disrupted your peace overnight, our team works hard to ensure all guests enjoy their stay with us. Your comfort is important to us, and we will address this to prevent future occurrences like these.

10/10 Fantastiskt

Hongliang

Gillade: Renlighet, personal och service och boendets skick och faciliteter
服务人员素质较高!
Bodde här 1 natt i april 2024
Svar från Manager 26 apr. 2024
Hello Hongliang,We are delighted to hear that you found our staff to be of high quality! Our team takes great pride in providing exceptional service to all our guests. Should you have any further feedback or need assistance, please do not hesitate to contact us.

8/10 Bra

BALDEV

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 26 apr. 2024
Hello BALDEV,We are thrilled to hear you had a pleasant stay with us! We look forward to welcoming you back soon for another wonderful experience at our hotel.

10/10 Fantastiskt

Alicia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice stay.
Bodde här 1 natt i mars 2024
Svar från Manager 26 apr. 2024
Hello Alicia,We are glad to hear you enjoyed your stay with us. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any further comments or suggestions, please feel free to reach out to our management team directly. Thank you for choosing our hotel, and we hope to welcome you back in the future.

4/10 Dåligt

Ajit

Gillade: Renlighet
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The property itself is clean. But maintenance is poor. My room did not have hot water and since I was checking out early morning, I had to leave without a shower. The room service had not replaced the toiletries and the hand soap was empty. When I complained at the reception about the lack of hot water and and empty soap dispenser, the person just shrugged and smiled. I don't think I'll be staying here again.
Bodde här 1 natt i april 2024
Svar från Manager 25 apr. 2024
Hello Ajit, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We will address the maintenance and service issues mentioned to ensure a more pleasant experience for our future guests. Your comments will be shared with the team for further improvement. We appreciate you bringing this to our attention.

8/10 Bra

Lillian

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Staff knowledgeable
Bodde här 1 natt i april 2024
Svar från Manager 25 apr. 2024
Hello Lillian,We're pleased to hear that you found our staff knowledgeable. Our team strives to provide excellent service to all our guests. Should you have any further feedback or questions, please do not hesitate to reach out to us directly.

10/10 Fantastiskt

Donalyn Gajultos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 23 apr. 2024
Hello Donalyn Gajultos,We're thrilled to hear you had a wonderful stay with us! Please feel free to reach out if there's anything else we can assist you with.

10/10 Fantastiskt

Katherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Just what we needed for one night.
Bodde här 1 natt i april 2024
Svar från Manager 23 apr. 2024
Hello Katherine,We're delighted to hear that our hotel met your needs during your stay. If you ever find yourself in the area again, we hope you choose to stay with us.

10/10 Fantastiskt

Ruth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location to the airport was main reason in choosing this accommodation. Check in very easy. Staff was very cordial and efficient
Bodde här 1 natt i april 2024
Svar från Manager 20 apr. 2024
Hello Ruth,We are delighted to hear that our convenient location and efficient check-in process met your expectations during your recent stay. Our staff takes great pride in providing exceptional service to all our guests. Should you have any further feedback or need assistance, please do not hesitate to contact us directly.

10/10 Fantastiskt

Katherine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The quality of this hotel is directly proportional to what you pay. It’s clean and close to the airport. A quiet, clean place to lay your head. The walls are a little thin so you can hear the rooms next to you every move. But overall for the money I would recommend.
Bodde här 1 natt i april 2024
Svar från Manager 23 apr. 2024
Hello Katherine,We appreciate your feedback on our hotel's cleanliness and proximity to the airport. We strive to offer good value to our guests. Your recommendation is valued, and we hope to welcome you back for another pleasant stay in the future.

2/10 Väldigt dåligt

Janvier

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Noises from another rooms , stains on bedsheets Water to get warm takes 10 minutes omg
Bodde här 3 nätter i april 2024
Svar från Manager 20 apr. 2024
Hello Janvier,We apologize for any inconvenience you experienced during your stay. Your feedback will be shared with our team for further improvement. Should you wish to discuss your stay in more detail, please feel free to contact our management team directly.

4/10 Dåligt

Sara

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 20 apr. 2024
Hello Sara,We apologize for any shortcomings during your stay with us. Please feel free to reach out to us with any feedback you may have so we can address your concerns accordingly.

6/10 Okej

Charles

Gillade: Renlighet och personal och service
Loud noise at light.
Bodde här 1 natt i april 2024
Svar från Manager 20 apr. 2024
Hello Charles,We regret to hear that you experienced noise disruptions during your stay. Our team strives to maintain a peaceful environment for all guests. Your feedback is valuable, and we encourage guests to contact us directly with any concerns during their stay for prompt assistance.

4/10 Dåligt

Andy

I reserved this hotel for the shuttle service to the airport in Salt Lake City. When I arrived the shuttle driver was not available and this caused me to spend $60 on a rental. I’m asking for a discount on my stay for the cost of the rental. I asked the front desk to help with this matter, but no help or assistance was offered.
Bodde här 1 natt i april 2024
Svar från Manager 23 apr. 2024
Hello Andy, We appreciate your feedback regarding your recent stay. It's regrettable to hear about the inconvenience you faced with the shuttle service. Your concerns have been noted, and we recommend reaching out to our management team directly for further assistance regarding your request for reimbursement.

10/10 Fantastiskt

Jack

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very friendly staff
Bodde här 1 natt i april 2024
Svar från Manager 19 apr. 2024
Hello Jack,We appreciate your feedback on our friendly staff during your stay. Guest satisfaction is our top priority, and we strive to provide exceptional service at all times. If you have any further comments or concerns, please do not hesitate to contact our management team.

4/10 Dåligt

Michelle

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Right next to the highway, very loud, not clean, and beds were very uncomfortable. Shocked it’s rated so highly on Expedia.
Bodde här 1 natt i april 2024
Svar från Manager 17 apr. 2024
Hello Michelle,We appreciate you sharing your feedback with us. We strive to meet guest expectations and regret to learn your experience fell short. Should you wish to discuss your stay further, please feel free to reach out to our management team for assistance.

10/10 Fantastiskt

Rosa, San Antonio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 17 apr. 2024
Hello Rosa,We're delighted you enjoyed your stay with us! If you have any further comments or suggestions, please don't hesitate to contact us directly. We'd love to hear from you.

10/10 Fantastiskt

Linda, Medical Lake

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff were attentive and friendly
Bodde här 1 natt i april 2024
Svar från Manager 17 apr. 2024
Hello Linda,We are pleased to hear that our staff made your stay enjoyable. Thank you for sharing your positive experience with us. We value your feedback and hope to welcome you back in the future.

8/10 Bra

Donna, Atlanta

Bodde här 1 natt i april 2024
Svar från Manager 4 maj 2024
Hello Donna,We're delighted to hear that you had a pleasant stay with us! Please don't hesitate to contact us directly with any further feedback.

8/10 Bra

gary

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Ice area for us to stop as we travel. Easy access from freeway
Bodde här 1 natt i april 2024
Svar från Management 14 apr. 2024
Thank you for staying with us. We hope we were able to meet your expectations. We look forward to you staying with us again in the future.

2/10 Väldigt dåligt

Dion

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I didn’t have hot water and would give partial refund smh horrible customer service
Bodde här 1 natt i april 2024
Svar från Manager 16 apr. 2024
Hello Dion, We apologize for any inconvenience you experienced during your stay. We recommend reaching out to our management team directly to address your concerns further. Your feedback is valuable to us as we strive to improve the guest experience. Thank you for bringing this to our attention.

10/10 Fantastiskt

Seth

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice people
Bodde här 1 natt i april 2024
Svar från Manager 14 apr. 2024
Hello Seth,We are pleased to hear that you found our staff to be welcoming during your stay. Your kind words are greatly appreciated, and we hope to welcome you back in the future for another positive experience.

6/10 Okej

Wes

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If you are on the freeway side it is very noisy. Sheets were a bit rough on the skin. Other than that it is a good place for a one night stay.
Bodde här 1 natt i april 2024
Svar från Manager 14 apr. 2024
Hello Wes,We're sorry to hear about the noise disturbance and the bedding experience you had during your stay. Guest feedback is valuable in our commitment to continually improving our services. Your thoughts will be shared with our team for review and consideration.

10/10 Fantastiskt

Marcos

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean!!
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello Marcos,We are pleased that you found our hotel to be very clean during your recent stay. Our team works diligently to ensure a high standard of cleanliness for all our guests to enjoy a comfortable experience. Should you have any further feedback or inquiries, please do not hesitate to reach out to our management team.

2/10 Väldigt dåligt

Kari

Reste med familjen
Gillade inte: Renlighet och personal och service
There was crap (literally) in the toilet when we arrived, toilet didn’t work at all. Bathroom and carpet were filthy. Shuttle service was terrible. Overall a bad stay, will not book with Microtel again.
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello Kari, Thank you for sharing your recent experience at our hotel. We regret to hear about the challenges you encountered during your stay. Maintaining cleanliness and providing reliable service are our top priorities, and we apologize for any inconvenience caused. Your feedback will be shared with the relevant teams for further review and improvement. We appreciate your comments and hope you will consider reaching out to our management team directly to address your concerns further.

8/10 Bra

Greg

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The place needs to be renovated.
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello Greg,We appreciate your feedback and will share your thoughts with our management team for future improvements. Thank you for bringing this to our attention.

8/10 Bra

Antjuan

Gillade: Personal och service
Nice
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello Antjuan,We appreciate your review and are delighted to hear you found our hotel nice. Should you have any further feedback or need assistance, please feel free to reach out to our management team.

6/10 Okej

Melissa

Reste med familjen
Stayed to be near airport for early morning flight. Check in was quick and pleasant. Hotel was dated and the beds were very firm. Shuttle driver was timely and helpful.
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello Melissa, We appreciate your feedback on your recent stay with us. It's great to hear you found our check-in process efficient and our shuttle service prompt. We are sorry to hear you found the hotel dated and the beds too firm. We will share your comments with our team for future improvements. Thank you for choosing to stay with us before your flight.

10/10 Fantastiskt

Marion

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to both airport and downtown, nice continental breakfast. Not as quiet as some other places due to proximity to airport and I 80, but did not stop me from getting sleep. Good price.
Bodde här 1 natt i april 2024
Svar från Manager 12 apr. 2024
Hello Marion,We're glad you enjoyed our convenient location and breakfast offerings. Rest assured, your comfort is important to us despite any noise from nearby roads. Thank you for choosing our hotel for your stay.

10/10 Fantastiskt

Susana

Gillade: Personal och service och boendets skick och faciliteter
Too noisy due to airport been close
Bodde här 2 nätter i april 2024
Svar från Manager 12 apr. 2024
Hello Susana,We apologize for any inconvenience caused by the noise from the nearby airport. We strive to provide a comfortable stay for all guests and regret if the noise levels affected your experience. Your feedback is valuable, and we recommend reaching out to our management for further assistance or alternative accommodations for your future travels.

10/10 Fantastiskt

Elisa, Westlake Village

Bodde här 1 natt i april 2024
Svar från - Management 29 apr. 2024
Thank You, so much for your wonderful feedback. We look forward to hearing from our Guests. Please come see us again, we are remodeling soon and would love for you to see our new look.

4/10 Dåligt

Stasia

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Manager 11 apr. 2024
Hello Stasia, We appreciate you choosing our hotel for your recent stay. Please feel free to reach out to us directly with any feedback you may have so we can address your concerns promptly. We value your experience and look forward to the opportunity to improve your next visit.

10/10 Fantastiskt

Cindy

Reste med familjen
Gillade: Renlighet
They talks good care of us here.
Bodde här 1 natt i april 2024
Svar från Manager 9 apr. 2024
Hello Cindy,We are delighted to hear that you felt well taken care of during your stay with us. We value your feedback and strive to provide exceptional service to all our guests. Should you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

10/10 Fantastiskt

Ellen

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Front desk guy was friendly and welcoming
Bodde här 1 natt i april 2024
Svar från Manager 9 apr. 2024
Hello Ellen,We appreciate your positive feedback regarding our front desk team's hospitality and warmth during your stay. It's always our goal to provide a friendly atmosphere for our guests to feel comfortable and valued throughout their visit. If you have any further comments or suggestions, we encourage you to reach out to our management team directly for any further assistance.

6/10 Okej

Debra

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loud crowd of people, in hallway, and about 3-4am, that lasted long enough to significantly interrupt our sleep. No fresh fruit or adequate protein options for breakfast. It is a very clean and overall good and accessible facility.
Bodde här 1 natt i april 2024
Svar från Manager 9 apr. 2024
Hello Debra,We regret to hear about the disturbances during your stay and appreciate your compliments on our cleanliness and accessibility. We value your feedback on breakfast options and will share it with the team for future improvements. Contact management directly for any further assistance or feedback.

4/10 Dåligt

Heidi

Reste med familjen
Gillade inte: Renlighet, personal och service och bekvämligheter
Close to the airport which was nice. We scheduled a shuttle at 4am for our 6am flight. When we got to the lobby we were told by the front desk that the shuttle was down so he was calling Lyfts instead. There were 2 other groups in the lobby so he told us we’d have to wait until 4:30am. I explained we were worried about making our flight and he kept telling me it would be just a few more minutes. At 5am a driver showed up in the smallest car which could barely hold our luggage. The driver was driving erratic and we actually slipped on the highway and almost rolled. We were so late getting to the airport that we missed our flight. I told the front desk agent that it would have been far better to just us up front the rides were delayed and we would have figured out our own but instead he kept dragging us along. Very frustrating.
Bodde här 2 nätter i april 2024
Svar från Manager 13 apr. 2024
Hello Heidi,We regret to hear about your experience with the shuttle service and apologize for any inconvenience caused. Your feedback is valuable and will be shared with our team for improvement. Should you have any further concerns, please do not hesitate to reach out to our management team for assistance.

2/10 Väldigt dåligt

Juan M

Reste med familjen
Gillade inte: Renlighet och personal och service
There was not shuttle at arrival time and departure was the same. We were late for our flight. Very disappointing!
Bodde här 1 natt i april 2024
Svar från Manager 9 apr. 2024
Hello Juan M, We apologize for any inconvenience caused by the shuttle service. We recommend guests confirm shuttle schedules in advance to ensure timely transportation. Your feedback will be shared with the relevant team for further review and improvements.