Hotell nära Saltillo City Hall

“Breakfast was so so..everything prepackaged all the way to the biscuits... yuk!!”

“The first night of my stay was good except for the air conditioning problem. The thermostat was not cooling properly. I called front desk and they came up to my room and tried to fix it. The desk agent gave me another room and that made me happy and relieved.”

“Clean room, good breakfast, slept great, staff was very friendly. Check in was slow.”

“Will stay again”

“No working hair dryer in our room and some weird AC wiring. The pool was filthy and needs some major attention, the floor is sharp! Plus no where on Expedia did it mention a 50$ holding fee then the guy got mad bc the card declined and was rude to us while we were transferring funds to the card bc he was "charged when cards decline" I do not recommend this hotel for anyone but it'll do in a pinch.”

“Everything was just okay except the staff. Two of the employees we had interaction with were great while the third didn’t even acknowledge us.”

“Everything you want in a room. Clean and safe.”

“The staff were excellent, nice location, hotel was was in good shape. Our only issue was the TV or remote was not good. I think the remote was the problem. It barely worked and sometimes not at all. The only other issue was the faucet in the bathroom.. the water never got hot. I will say the bed was good and the A/C was excellent. It does seem hotel A/C systems are really bad now days, but this one in our room was top notch. Overall, our stay was great, except for the TV and faucet issue.”

“Rooms smelled musty, not as spruce & fresh as expected. Front desk clear was nice, not that friendly. Breakfast needs improvement.”

“The room had an overwhelming smell of cleaning supplies, so strong it gave a headache. The bathroom was not clean, there was stuff on the back of the door and walls. Pillows were flat and clumping up. Room was run down. Not a pleasant experience at all would not recommend.”

“The most disrespectful, rude and insulting night clerk I have ever had to deal with. The way he talked to me and treated me was deplorable. Five other potential customers were so appalled they walked out when I walked out and we all went down the road to the Super 8 where the customer service was excellent.”

“Yes”

“First alarm was going off around 4am , waking everyone up and it's been doing it for several days. Sit outside for over an hour bc of that”

“Room needed updated but that wasn’t the problem. Got there late so didn’t look til I took a shower in the morning. The shower was covered in black mold and slime. I wouldn’t even let my wife use it. Next time I’ll drive the extra 6 hours home. And if they refute it I’ve got pictures to prove it.”