Hotell i Salto

“Si todo. Muy bien volveremos ”

“We booked two rooms; one was good. The other had a broken AC and smelled damp. The staff took the problem seriously and tried to resolve it. When that didn’t work, we were given a new room that was good in every way. The staff were consistently excellent! The pool is minimal, absolutely not what I expected. As a result, none of us or our three children wanted to swim. The breakfast was poor—neither tasty nor offering a good selection. It was okay, but not worthy of the Hyatt name.”

“Todo muy bien ”

“Excellent hotel! All you need to enjoy Cayey, Cidra and other town”

“Rooms are so clean Needs to fix the sofa bed in room 6”

“Hotel on 4th gloor in hospital. Restaurants within walking distance. Beds comfy and air conditioner cool.”

“Habitación Limpia, ubicación ”

“It’s a family owned business and we loved that. They were helpful, informative and very customer service friendly. The villa is a little dated, but beautiful views. Very peaceful and accommodating. I would stay again. It’s in the mountains and the roads are winding. It was quite the adventure and a great stay!”

“The location of the hotel is in a very local spot ”

“The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. ”

“Excelente lugar, limpio, comodo, excelente localizacion”

“Didnt had chance to use it.”

“The iron was not working and not hot water.”

“The staff clamed that they sent me instructions on how to enter the room and I didn’t see anything in my mail box reflecting that claim I had to sleep in my car that night I had no phone number to call.”

“Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. ”

“Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so...