Hotell i San Andrés Zautla

“The hotel is a very nice and up to date. The on problem for us was the beds were too small and uncomfortable and there’s a lot of outside noise that you can hear from inside the rooms. Makes it difficult for a goodnight sleep if you are a light sleeper.”

“El personal es muy amable pero mal las amenities , no hay aviso de que la alberca está en mantenimiento, las toallas están muy viejas y percudidas, paredes sucias. Solicitamos en dos ocasiones cambio de sábanas y no lo hicieron.”

“The hotel sells day passes to the pool area so it is effectively unusable for hotel guests. Every day there will be more day pass guests than there are lounge chairs and there are always numerous children. The hotel staff also so not enforce the rules of the pool at all. We had to leave the hotel for a ssh because the local children were screaming so loudly and so constantly that we couldn’t even be in our room… let alone the pool area. I asked the staff if they would enforce the rules and they...

“Personalen var trevliga och hjälper dig med det mesta. Köket som lagar maten måste jag ge ett extra plus för. För det var riktigt bra och dom levererade både frukost och kväll. Konsten som dom säljer på hotellet är så mäktig ”

“From the moment you enter the hotel the staff is amazing! The property is nice and comfortable. Great location. Definitely will stay here when we return.”

“Mucho ruido en la habitación”

“Everything was good except for the spotty wifi. ”

“mejorar baño, ampliar horarios de servicios”

“Hotellet var extremt fint, fin design. Tyvärr så spelade baren på takterassen extremt hög musik till kl 00:00 på natten så det var helt omöjligt att sova. Rummen är ganska lyhörda och vi bodde på nedanvåningen i "selva". Vi klagade flera gånger men dem fortsatte spela hög techno och det var helt omöjligt att sova på rummen. Inga öronproppar fanns heller. När vi checkade ut så drog dem av 50% för den ena natten, men vi tyckte inte att vi borde betala för den natten som var helt omöjligt att...

“The hotel is really well located and the rooms in the higher floors have a great view. The size of our room was fine (1 king size and 1 bed sofa). Really good qualty shampoo/conditioner/body lotion (a bottle of water would have been nice to have). Nice temperate pool and gym! One problem in the room was that the bed sofa was not bedded, and the hotel seems to think is more convenient to allow guests to bed the sofa. This wasnt so convenient when arriving late at the hotel with a 5 year old...

“Todo bonito!!”

“Alt var helt”

“Beautiful little spot close to all city highlights - and absolutely exceptional service, staff went above and beyond any requests or queries. Special shout-out to Evelina and Guillermo!”

“Nice hotel located in the center of town. Very nice location, walkable to everything. The staff was very accommodating, friendly and helpful. There is a nice restaurant serving breakfast, lunch & dinner plus happy hour. The only downside was our room was on the main floor right outside the restaurant, so it was loud until about 10-10:30 then again in the morning when they set up breakfast. I would just recommend requesting a room on the second floor. We would stay here again.”

“The pool was full of bugs and tree leaves. It needs to be cleaned more frequently”

“First off, the spa has limited hours and was closed the first day I was there; in addition, you have to pay about as much to use the spa as you do to to stay in the hotel. The spa looked really nice, but I never got to experience it. The swimming pool is quite bland with water a bit too cool for my liking and I was afraid to put my head under water for the fact the water wasn't very clear. The food in the restaurant was very good but had the atmosphere was that of a hospital cafeteria--zero...

“When we got there, we were very disappointed.. Room was nowhere close to what I thought I booked, it felt like we were in a bunker. There was no lobby and process to check-in was via self check-in. It gave us Airbnb vibes. On the bright side the location is a 100/10, bed was SOLID, and TV was modern enough to AirPlay content from our phone. Also, cleaning lady was the best.”

“Todo perfecto, solo cuidaría que el baño estuviera mejor decorado y acondicionado.”