Thank you for the great review, Neil. We cannot wait to host you again!

Thank you Sherie, so glad you enjoyed our hotel!!

Thank you for the wonderful review, Jonathan. We hope to see you again soon!

Thank you for the outstanding review, Juan. We hope to see you again soon!

Thank you for the wonderful review, Clara. We hope to host you again!

Thank you Christian and so glad you enjoyed your stay! We will look into the issue with the bathroom door, thanks for letting us know.

We are so glad you enjoyed your stay with us, Jane. We hope to host you again!

We truly appreciate the great review!

Hi David, Thank you for the great review. We hope to make your stay even better in the future!

Thank you Robert for the review! Hope you can return soon!

Hi Ramirez, Thank you for leaving a review. We hope to make your stay even better next time!

We appreciate the outstanding review and are so happy you enjoyed your stay with us!

Thank you for the review and so glad you enjoyed your time with us!

Thanks so much, we appreciate the great review!

Thank you for the nice review and so glad you enjoyed your stay. Hope you can return soon.

We are so happy that you enjoyed your stay with us, Stephen! We hope to see you again soon.

Thank you leaving a review, Jenny. We hope to make your stay even better next time!

Hi Derek, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. We would love to take any feedback you’d like to share and pass on to our leadership team so we can improve our guest experience. We hope you choose to stay with us again when your travels bring you back to the area.

Thank you for the review and hope your team did well in the competition! Looking forward to seeing you again soon!

We appreciate the fantastic review! Come back and see us again soon!

We appreciate the outstanding review, thank you!

I'm sorry that your guestroom experience at our hotel was not up to our high-quality standards. We strive to provide a memorable experience for our guests and unfortunately, we did not during your stay. Also, there should always vegan options available, and we will address that with our restaurant team to ensure that there is no confusion in the future. I hope we have the opportunity to host you again in the future.

We truly appreciate the glowing review and hope you can return again soon!

Hi Christopher, Thank you for the wonderful review. We are so happy to hear that you could catch the holiday lights on the river cruise before they were gone! We hope to host you again in the near future!

Hi Santos, Thank you for the great review. We hope to see you again!

Hi Allen, Thank you for leaving a review. We hope to make your stay even better next time!

Thank you for the outstanding review and hope to see you again soon!

Hi Stephanie, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the executive leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.

Hello Dee, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the executive leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.

Hi Martin, Thank you for the excellent review. We hope to see you again in the near future!

Hello, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the executive leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.

Hi Sabra, We are so happy to hear that you enjoyed your stay with us. Thank you for the wonderful review and hope to see you again soon!

Hi Anthony, thank you for the wonderful review. We hope to see you soon!

Hi Corina, we apologize for the inconvenience. Our team will refund the charges onto your account. Please allow 24 hours for your account to reflect the update.

Thanks for the nice review. Have a great holiday season!

Hello, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the executive leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.

Hi Jennifer, thank you for leaving a review. We hope to see you soon!

Hi Hannah, Thank you for leaving a great review. We hope to host you again!

Hi Zhanna, Thank you for taking the time to leave a review. We look forward to hosting you again soon!

We are so glad you enjoyed your stay with us, Uli! Look forward to seeing you next time.

Thank you for the nice review! Hope to see you again soon.

Thank you so much Shannon for the great review! Hope you school did well at the competition! Looking forward to seeing you again soon.

Thank you for the wonderful review, Josue. We are delighted to hear about the service you received during your stay with us. We cannot wait to host you again next time!

Hi Warnakulasuirya, we appreciate you leaving a review. We hope to see you soon!

Hi Cary, We’re glad you chose to stay with us and apologize that our amenities were not up to your standards. We would love to take any feedback you’d like to share and pass on to our leadership team so we can improve our guest experience. We hope to welcome you back with an improved stay in the future.

Hi Corey, Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with the executive leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We hope you choose to stay with us again when your travels bring you back to the area.

Thank you for your review!

Hi Dennis, Thank you for taking the time to let us know your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the SAPD who we have been working with to address this issue, to ensure the necessary guidelines are in place and reviewed to prevent the street noise from occurring in the future.

Thank you! So glad you enjoyed all the great things to do in San Antonio with our destination guide. Hope to see you again soon!

Hi Elizabeth, , Thank you for taking the time to let us know about your experience while staying with us. The issues you experienced are below our standard. Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations. I have shared your feedback with our Front Desk team to further review your experience.