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Recensioner av Motel 6 San Antonio, TX - South WW White Rd

2 out of 5
Motel 6 San Antonio, TX - South WW White Rd
218 S Ww White Rd, San Antonio, TX

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 111 av 368 recensioner" "
8 - Bra i betyg. 106 av 368 recensioner" "
6 - Okej i betyg. 58 av 368 recensioner" "
4 - Dåligt i betyg. 40 av 368 recensioner" "
2 - Väldigt dåligt i betyg. 53 av 368 recensioner" "

7,4/10

Renlighet

7,6/10

Personal och service

6,6/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

JOSE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a good hotel for the price and location. Attended a concert at Frost Bank center.
Bodde här 1 natt i maj 2024
Svar från Brand Experience Team 21 maj 2024
Hi Jose,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

2/10 Väldigt dåligt

Abygayl

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Nancy Y. 17 maj 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bra

Candice

Reste i grupp, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very clean, and convenient. Quick and easy to check in. Great place to stay if you’re traveling with a dog.
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 24 apr. 2024
Hi Candice,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith#Team6

10/10 Fantastiskt

Samantha

Gillade: Personal och service och boendets skick och faciliteter
The floors were not very clean. Keep your sandels on. The pool was great! Kids really enjoyed it.
Bodde här 3 nätter i april 2024
Svar från Brand Experience Team 24 apr. 2024
Hi Samantha,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Fantastiskt

Ana, Houston

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 18 apr. 2024
Hi Ana,Thank you for the perfect rating!Lilith#Team6

4/10 Dåligt

B

Gillade inte: Boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Brand Experience Team 5 apr. 2024
Hi B,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Bra

terri

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Close to river walk
Bodde här 5 nätter i februari 2024
Svar från Nancy Y. 6 mars 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Dåligt

Gracie

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not the best stay
I’m not too familiar with the area but would have booked another spot. Customer service was good. I always exam my room prior to getting situated and there were smoke burns on my sheets. Sheets had rust like stains and dirt on bed. A roach was spotted and killed.
Bodde här 1 natt i februari 2024
Svar från Brand Experience Team 21 feb. 2024
Hi Gracie,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

8/10 Bra

Zelina

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Definitely coming back!
This is a no frills hotel. It’s clean, well taken care of, and the staff is super friendly and patient. We stayed there to be near the San Antonio Rodeo BBQ Cookoff for the weekend. It was exactly what we needed: clean and comfortable beds, and clean bathrooms. And that’s what we got. Although it’s located what would typically be labeled as a “sketchy area”, it’s actually very quiet and safe. We will be staying here again next year for the cook off again.
Bodde här 3 nätter i januari 2024
Svar från Brand Experience Team 6 feb. 2024
Hi ZelinaWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

8/10 Bra

James

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Room was clean. Staff greeted me at office door
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 30 jan. 2024
Hi James,Thanks for your review, we really appreciate the support. Maz K.#Team6

6/10 Okej

Joel

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Stacy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I enjoy that they have working televisions!
Bodde här 1 natt i december 2023
Svar från Nancy Y. 21 dec. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Fantastiskt

Jeffrey

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Convenient and affordable
It was as advertised. Close and convenient to Frost Bank Center. Fast check in, clean room and very affordable.
Bodde här 1 natt i december 2023
Svar från Nancy Y. 12 dec. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Dåligt

Kendrick

Reste med familjen
Gillade inte: Renlighet och boendets skick och faciliteter
Roach city
Roach infested
Bodde här 2 nätter i oktober 2023
Svar från Nancy Y. 7 nov. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Dåligt

david

Gillade: Rummets bekvämlighet
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The bath tub had roaches in it . The tv remote was not working correctly ! The a/c took a long time to cool the room ! No refrigerator , or microwave .
Bodde här 2 nätter i september 2023
Svar från Brand Experience Team 13 sep. 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Okej

Sharon

Bodde här 1 natt i augusti 2023

8/10 Bra

john

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Cheap and clean
Bodde här 1 natt i juli 2023
Svar från Nancy Y. 17 aug. 2023
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 Väldigt dåligt

Jeremiah

Reste med familj och småbarn
This place was not okay. The guy in the office would snatch everything out my hand! I asked for a refund for the 2nd day due to me not staying and I was told he can give me full amount back. I will never be going back to this place. I don’t recommend anyone going here! Also, out side is a lot of people smoking and playing loud music all night.
Bodde här 2 nätter i juli 2023

4/10 Dåligt

Joseph

Reste med familjen
We arrived, check in was smooth and effortless. Lady at the desk was great and wonderful. We get to our room and there is a machine purifying the air. The smell in the air of the room was so strong it made you cough and burned your throat. Housekeeping came and removed the machine. Temperature in the room was so cold, thermostat on ac said 58. Tv did not work, half of the lights would not come on, toilet would not fill with water, 2 wall outlets in the whole room, mini fridge did not work and was moldy, ceiling in the bathroom was moldy and falling in. After almost 30 mins sitting in a dark room we were coughing, eyes were watering and throats were on fire and had a raging headache. The smell was worse than before. We left for a couple hours (went shopping for new clothes cause we smelled so bad) while the sweet front desk lady worked her magic at relocating us to a new room. After arriving back to facility we get our new room and soon as we walk in the smell of cigarettes and weed were so strong it was overwhelming. Turn on the lights and roaches went scattering. Floor was filthy and beds were messy like someone had been laying in them. This tv only received 6 channels and the only speaking channels were History and a lifetime. Roaches were in the beds. Every night when I arrived back at my room I had to have the front desk reactivate my key card (annoying btw) I’ve stayed at this facility 3 times now and it gets worse everytime. This will be the last time im afraid.
Bodde här 3 nätter i juli 2023
Svar från Brand Experience Team 18 juli 2023
Hi Joseph,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Väldigt dåligt

monique

Gillade inte: Renlighet och boendets skick och faciliteter
Smelled dirty roaches
Bodde här 1 natt i juni 2023
Svar från Brand Experience Team 27 juni 2023
Hi Monique,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Väldigt dåligt

Eduardo

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Diana

Bodde här 1 natt i juni 2023

8/10 Bra

Michael

Gillade: Personal och service
Overall the place was ok. Just some minor cleaning but overall it was ok.
Bodde här 1 natt i maj 2023
Svar från Nancy Y. 15 juni 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Fantastiskt

Linda A

Gillade: Renlighet och personal och service
Easy To check in and reserve plus a lot of restaurants around the area in stores.
Bodde här 2 nätter i maj 2023
Svar från Nancy Y. 15 juni 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Dåligt

Richard

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i maj 2023

2/10 Väldigt dåligt

Itzel

Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I feel bad for the lady that attended me in Recepcion. She was nice and professional, but the room wasn’t in good conditions. The bed was awful, my back hurts so bad.
Bodde här 1 natt i maj 2023
Svar från Brand Experience Team 6 juni 2023
Hi Itzel,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Bra

Isabela

Reste i grupp
Gillade: Renlighet och personal och service
The staff were really nice!!
Bodde här 3 nätter i maj 2023
Svar från Brand Experience Team 6 juni 2023
Hi Isabela,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 Okej

Ana

Bodde här 1 natt i maj 2023

4/10 Dåligt

Tina

Bodde här 1 natt i maj 2023

8/10 Bra

Quintyra

D
Bodde här 1 natt i maj 2023
Svar från Nancy Y. 23 maj 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bra

CASSANDRA

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Price and location Noisy outside
Bodde här 2 nätter i april 2023
Svar från Brand Experience Team 9 maj 2023
Hi Cassandra, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

6/10 Okej

Ricardo

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
No microwave or fridge iron
Bodde här 1 natt i april 2023
Svar från Brand Experience Team 9 maj 2023
Hi Ricardo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Dåligt

David

Reste med familjen
Gillade inte: Boendets skick och faciliteter
There was no coffee or coffee maker, no microwave, no fridge in the room .
Bodde här 1 natt i april 2023
Svar från Brand Experience Team 18 apr. 2023
Hi David,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Fantastiskt

Angela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place to stay👍
Bodde här 2 nätter i mars 2023
Svar från Nancy Y. 12 apr. 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Fantastiskt

Carmen

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice lady in front desk
Bodde här 1 natt i mars 2023
Svar från Brand Experience Team 28 mars 2023
Hi Carmen,Thank you for the perfect rating!!Maz K.#Team6

8/10 Bra

James

Very good
Bodde här 1 natt i mars 2023

8/10 Bra

Daniel

Gillade: Rummets bekvämlighet
Bodde här 1 natt i mars 2023

8/10 Bra

Adriel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place clean
Bodde här 4 nätter i mars 2023

6/10 Okej

Treva

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
My reservation was canceled as I was driving up. Was told that my card on file was charged.
Bodde här 1 natt i mars 2023
Svar från Nancy Y. 16 mars 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not so good!
Our blankets had cigarette burn! Key didn’t work when we got there! No iron, microwave or fridge! No shampoo or conditioner. I would expect a little more cleaner environment and a simple try would be great!
Bodde här 1 natt i mars 2023
Svar från Brand Experience Team 5 mars 2023
Dear Traveler,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Dan J.#Team6

2/10 Väldigt dåligt

Rosie

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The clerk did not explain to me that I needed to cancel my second night thru Expedia so he charged me the price of that day. We were there in a medical appointment and were trying to safe as much as possible . When I showed him how much I had reserved for he said he could not change it and that the price he gave me was the price for that day. Aside from that when we went in the room the floor was wet and he said “well you wanted to check in so the room was just mopped “ the floor never dried up. It was sticky and it smelled like pee. The pillows looked like they had not changed pillowcases so I had to put the pillow inside the shirt I was wearing that day. I will never stay there again.
Bodde här 2 nätter i mars 2023
Svar från Brand Experience Team 5 mars 2023
Dear Rosie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Dan J.#Team6

10/10 Fantastiskt

Rotonya

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Satisfied customer
Awesome
Bodde här 1 natt i februari 2023
Svar från Brand Experience Team 5 mars 2023
Dear Rotonya,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support. Dan J.#Team6

8/10 Bra

Judy

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Basic, recently updated, quite and safe.
There was no coffee or other amenities but room was redone, quite and comfortable. Would stay again at the price
Bodde här 1 natt i februari 2023
Svar från Brand Experience Team 5 mars 2023
Dear Judy,We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You. Dan J.#Team6

4/10 Dåligt

Laurinda

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Good things- Mattress was actually comfortable and the sheets were clean. The toilet and sink were clean. Bad things- The floor, the windows, the tub and the mirror in the bathroom had not been cleaned in quite awhile. The shower leaked all over the floor and the towels I grabbed off the rack were dirty from the last occupants. Thankfully we carry our own. Big disappointment would not recommend.
Bodde här 2 nätter i februari 2023
Svar från Brand Experience Team 21 feb. 2023
Hi Laurinda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. Lilith#Team6

6/10 Okej

Verifierad resenär

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i februari 2023
Svar från Brand Experience Team 21 feb. 2023
Hi Traveler,Thank you for positively rating your stay!Lilith#Team6

2/10 Väldigt dåligt

Adriana, Houston

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
No hair dryer, doors don’t work properly - had to check in to 3 different rooms! I booked a king size bed and ended up in a room with 2 full size beds…just ridiculous!
Bodde här 2 nätter i januari 2023
Svar från Brand Experience Team 21 feb. 2023
Hi Adriana,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Fantastiskt

Maximillian

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Svar från Brand Experience Team 21 feb. 2023
Hi Maximillian,Thank you for the perfect rating!Lilith#Team6

10/10 Fantastiskt

Spiro

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Mrs. Kim at the front desk was great checking in myself and my coworkers
Bodde här 1 natt i januari 2023
Svar från Brand Experience Team 21 feb. 2023
Hi Spiro,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful. We hope to see you soon.Lilith#Team6

6/10 Okej

Marrisa

Reste med familjen
Gillade: Bekvämligheter och boendets skick och faciliteter
Room was very welcoming - nice and warm.
Bodde här 1 natt i december 2022
Svar från Brand Experience Team 21 feb. 2023
Hi Marrisa,Thank you for the wonderful review!Lilith#Team6

10/10 Fantastiskt

Tahir

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay
Bodde här 2 nätter i december 2022
Svar från Brand Experience Team 21 feb. 2023
Hi Tahir,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6