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Recensioner av Quality Inn & Suites SeaWorld North

2.5 out of 5
Quality Inn & Suites SeaWorld North
9522 Brimhall Rd, San Antonio, TX

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 365 av 1002 recensioner" "
8 - Bra i betyg. 293 av 1002 recensioner" "
6 - Okej i betyg. 163 av 1002 recensioner" "
4 - Dåligt i betyg. 101 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 80 av 1002 recensioner" "

7,8/10

Renlighet

8,0/10

Personal och service

7,4/10

Bekvämligheter

7,6/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Wayman

Reste med sin partner
Gillade inte: Personal och service
Staff was not friendly, front desk, housekeeping, breakfast night shift. seems like everyone is miserable and hate their job. No water bottles in the room even when I asked they told me to buy from the vending machines.Every floor was out of water or wasn't working.
Bodde här 1 natt i maj 2024

8/10 Bra

Robert

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
NOT BAD BUT HAD SOME QUESTIONABLE GUEST
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Alexandria

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024

2/10 Väldigt dåligt

Erik

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
If i can give them negative stars i would
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Zoila

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Natalie

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The mini golf course was fun. The bedroom was big. Bathroom was updated.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Estela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was courteous and helpful and the breakfast was good. Room was clean and sanitized. We will definitely stay here again.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Alfonso

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The kids zone outside. My children enjoy this part of the hotel and was really comfortable for me.
Bodde här 2 nätter i april 2024

4/10 Dåligt

Faythe

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The hotel charges additional fees for using facilities like the gym
Bodde här 1 natt i april 2024

8/10 Bra

Karla

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
The outside was not as clean as inside.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Pablo

Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Mary

Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Rude front desk. Asked for two keys since two of us staying. Lady said can only have one. After asking for management lady came back and made second key card. Key was deactivated when staff left’ and put. A sign up saying “Sorry… we are closed due to a staff shortage. We will reopen at 7 am”. So husband was out side the room about 20 minutes before I could let him in other people leaving saying their room was stinky. Bathroom was gross. Tile falling of make shift seat in shower. Toilet so close to wall had to sit sideways. Shower wand would fall of holder if you as much as touched it. Never again!!! Have pictures
Bodde här 1 natt i april 2024

6/10 Okej

danny

Reste med sin partner
N/ c
Bodde här 1 natt i april 2024

2/10 Väldigt dåligt

Matthew

Gillade inte: Bekvämligheter och boendets skick och faciliteter
Not to helpful
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Josh, Edmond

Gillade: Renlighet och boendets skick och faciliteter
It was great
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Brenda

Reste med familj och småbarn
Gillade inte: Personal och service och bekvämligheter
The staff was extremely unaccomodating. Any qurstion I asked was a NO before I got the question out. She even refused to give my 11 yeat old a fork from the kitchen so she could eat her dinner.
Bodde här 1 natt i april 2024

6/10 Okej

Alba Marina

Reste med familj och småbarn
Gillade: Bekvämligheter
Gillade inte: Boendets skick och faciliteter
I did not like that we arrived at 4pm and my room was still not ready when check in is at 3pm. We also went to the jacuzzi and it was not working.
Bodde här 2 nätter i mars 2024

6/10 Okej

Jessica

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
En general el personal es amable, pero si no limpian la habitación en su oportunidad no vuelven más tarde
Bodde här 3 nätter i mars 2024

2/10 Väldigt dåligt

Abel P

Reste med familjen
Gillade: Renlighet och bekvämligheter
Gillade inte: Personal och service och boendets skick och faciliteter
There was no staff to check in and had to stay at another hotel
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Susana

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The room was not stocked. There was only 1/4 of toilet paper . When I went down to ask for more, no one was at the front desk. There was a note stating they ould be back at 7a.m. Staff was rude. Manager refused to provide her name. Lady from front desk Marina would talk to you in a condescending way. I had read review about them charging you extra and keeping the depsoit due to there being some sunflower seeds on the floor. Also another night there was someone at the front desk upset about them charging her $2XX.XX. The lady told me notto leave loose makeup powder on couter if not they would charge you. I made sure to clean everything wiped everything down, threw out all the trash and they still found a way to keep $50 of deposit for a small washcloth that had some of my makeup on it. I told them I can was the towel instead and they refused. When I spoke to manager who would not provide her ame and I told her I practically cleaned the whole room and made sure to due to being traumatized eith the reviews and the lady complaining at the front desk. Said manager said I should have not been nosy , which I wasnt the young lady was tryi g to warn me and now I definitely understood why. The property has nice features that attracted me due to having kids such as play ground, arcade, mini golf,, but please take in consideration all the bad reviews due to bad management and do not overlook the reviews when considering booking. I've stay at many hotel and I have never experienced t
Bodde här 2 nätter i mars 2024

8/10 Bra

ORVA ROLDAN

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
No ponen suficiente papel higiénico en el baño.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

hector

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was friendly and attentive.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Christina

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice and clean tasty breakfast!
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Sarah

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We were charged an incidental fee for some sunflower seeds on the floor. As if it was damaged. And the front desk lady was rude!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Leah

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was very helpful and friendly when needed. Was there with my three kids and they had a little playground area for them to run around, as well as a pool. Had an overall good experience
Bodde här 1 natt i mars 2024

6/10 Okej

Maryhelen

Gillade inte: Personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i mars 2024

8/10 Bra

Lindsey

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good hotel very quiet and peaceful parking lot was very well lit and with camera. Had a very cute litle mini golf for the us. The price was worth the stay. If we have plans in the area we will definitely stay here again.
Bodde här 2 nätter i mars 2024

8/10 Bra

wael

Gillade: Personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

carlos

Affärsresenär
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Horrible service they charged our credit card for stains in the carpet that we didn’t do and also invented that we left a towel with poop on it and also charged us for it and then when we went to complain about the charges so they can explain why we were getting charged they kicked us out and canceled our reservation
Bodde här 3 nätter i mars 2024

8/10 Bra

Bianca

Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Yesenia

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024

8/10 Bra

RoB

Reste i grupp
Gillade inte: Boendets skick och faciliteter
Check in staff was friendly and helpful. Check out personal was unfriendly and rude liberally told us their computers were down and if we were to want to stay another night we would have to go somewhere else.
Bodde här 1 natt i januari 2024

8/10 Bra

Tania

Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

xochitl

Gillade inte: Personal och service och rummets bekvämlighet
Too noisy and toilet running in room all night
This was an overnight stay driving through San Antonio to Austin. I needed to rest and this stay was far from it. Walls are so thin. I could hear my neighbors very clearly. Toilet was running the entire night and when I called the front desk they said they would have maintenance look at it in the morning. They suggested jiggling the handle which did not work. I called and asked for help again or switch rooms. They said they are not authorized to switch rooms, but I could purchase a new room. I mentioned to a manager in the morning as well as she said she would get maintenance to look at it again. No apology was ever offered the 4 times I asked for help. No refund or even partial refund. I was so exhausted and so cold I ended up sleeping in my car overnight
Bodde här 1 natt i januari 2024

8/10 Bra

Dee

Bodde här 7 nätter i januari 2024

4/10 Dåligt

Barbara

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Had to wait about 10 minutes for a person to come to the front desk to check us in. Morning breakfast was not what was advertised.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Javier

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice for the price.
Bodde här 1 natt i januari 2024

6/10 Okej

Abigail

Gillade: Renlighet och boendets skick och faciliteter
This property is very kid-friendly but don't waste your time with the continental breakfast - 15 minutes left on the schedule and they had put almost everything away and run out of coffee. Then our coffee maker in the room didn't work. They brought a different one but it didn't make up for the double whammie of the cheap and scarce 'breakfast'.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Jose

Bodde här 1 natt i januari 2024

2/10 Väldigt dåligt

Christian A

Gillade inte: Personal och service
Breakfast was gone 30 minutes before ended. Front desk personnel and employee promised to bring more food but did not and instead of apologizing were very rude and made us feel very unconfortable.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Emily

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay for families
We had an amazing stay. Even though they had limited staff, they were able to provide great service. The breakfast was amazing! The kid activities were really fun!
Bodde här 7 nätter i december 2023

6/10 Okej

danny

Reste med sin partner
No breakfast items
Bodde här 1 natt i januari 2024

8/10 Bra

Murugavel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Alejandro

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
Stay was ok but dose not have a gym like advertised and hot tub dose not work
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

oscar, Monterrey

Bodde här 2 nätter i december 2023

6/10 Okej

Juan

Lugar tranquilo. No me gusto, que los empleados a cargo del desayuno a las mismas 9 am, que es el momento en que termina el desayuno, empezaron a recoger lo que estaba servido a pesar de que habiamos 5 familias sentados en las mesas todavia desayunando. Es el primer lugar que veo algo asi. Si hay gente desayunando hay que esperar a que todos terminen, por cortesia para que todos esten a gusto.
Bodde här 1 natt i december 2023

8/10 Bra

Jose

Bodde här 1 natt i december 2023

10/10 Fantastiskt

Genoveva

Bodde här 1 natt i november 2023

4/10 Dåligt

Tom

Reste med familj och småbarn
Gillade inte: Personal och service
Custmo service was a lie Bed to hard.no.hot water. I payed for three days . Took them l needs to leave Sunday not Monday. No credit they said by
Bodde här 3 nätter i december 2023

4/10 Dåligt

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
The service was great but as soon as you walk into the room you can smell the dirty carpet. The beds are hard as a rock. Not comfortable at all.
Bodde här 2 nätter i december 2023