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Recensioner av Rodeway Inn San Antonio Lackland AFB - SeaWorld

2 out of 5
Rodeway Inn San Antonio Lackland AFB - SeaWorld
6500 Enrique M. Barerra Pkwy, San Antonio, TX

Recensioner

6,4
10 - Fantastiskt i betyg. 50 av 265 recensioner" "
8 - Bra i betyg. 65 av 265 recensioner" "
6 - Okej i betyg. 67 av 265 recensioner" "
4 - Dåligt i betyg. 35 av 265 recensioner" "
2 - Väldigt dåligt i betyg. 48 av 265 recensioner" "

6,2/10

Renlighet

7,2/10

Personal och service

5,4/10

Bekvämligheter

5,8/10

Boendets skick och faciliteter

6,2/10

Hållbarhet

Recensioner

4/10 Dåligt

Jason

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet och boendets skick och faciliteter
Liked the price, availability and accessibility but was not clean. Light didnt work. Water came in under door.
Bodde här 3 nätter i maj 2024

8/10 Bra

BELINDA

Reste med familjen
Gillade: Personal och service och bekvämligheter
It was quiet and staff was available for the needs of one
Bodde här 2 nätter i mars 2024
Svar från Warm regards, Gary Patel Guest Relation Manager 16 apr. 2024
Dear Belinda,Thank you for taking the time to leave a review of your recent stay with us. We're delighted to hear that you enjoyed a quiet and peaceful experience during your time at our inn, and we're pleased to know that our staff was available to assist with your needs.Your feedback is valuable to us as we continuously strive to improve our services and provide exceptional experiences for all our guests. If there are any areas where you believe we can further enhance your future stays with us and earn that fifth star, please don't hesitate to let us know. Your satisfaction is our top priority, and we're committed to ensuring that each guest has a comfortable and enjoyable stay with us.We appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 Fantastiskt

Audrey

Bodde här 1 natt i mars 2024
Svar från Gary Patel 18 mars 2024
Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you found our service excellent. It's always our goal to provide the best experience possible for our customers, and we're delighted that we could meet your expectations.We truly appreciate your support and hope to have the opportunity to serve you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

6/10 Okej

John

Gillade: Personal och service
Dead bolt did not work and indoor handle fell off. They fixed the handle and said they had a guy coming today to fix dead bolt Was very pleased with hot water level and amount. Hot showers are important to me. Breakfast was basically waffle, juice or dry cereal Overall appropriately priced. Workers were friendly. Would stay again.
Bodde här 3 nätter i mars 2024
Svar från Gary Patel-Guest Relations Manager 11 mars 2024
Dear Guest John,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the deadbolt and indoor handle during your stay. Your comfort and safety are our top priorities, and we regret any disruption this may have caused.We're glad to hear that our team was able to promptly address the issue with the indoor handle. However, we apologize for any delay in fixing the deadbolt. Rest assured, we have taken immediate steps to ensure that such maintenance issues are addressed more efficiently in the future.It's fantastic to know that you were pleased with the hot water level and amount during your stay. We understand the importance of a comfortable shower experience, and we're delighted that we met your expectations in this regard.We appreciate your kind words about our breakfast options, pricing, and the friendliness of our staff. Providing excellent service and amenities at a fair price is always our goal.We're grateful for your feedback and for considering staying with us again. It would be our pleasure to welcome you back and provide you with an even better experience during your next visit.If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.

8/10 Bra

Jonathen, Klamath Falls

Bodde här 3 nätter i februari 2024
Svar från Warm Regards, Gary Patel Guest relation manager 16 apr. 2024
Dear Jonathen,Thank you for taking the time to leave a review of your recent stay with us. We're delighted to hear that you enjoyed a quiet and peaceful experience during your time at our inn, and we're pleased to know that our staff was available to assist with your needs.Your feedback is valuable to us as we continuously strive to improve our services and provide exceptional experiences for all our guests. If there are any areas where you believe we can further enhance your future stays with us and earn that fifth star, please don't hesitate to let us know. Your satisfaction is our top priority, and we're committed to ensuring that each guest has a comfortable and enjoyable stay with us.We appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

8/10 Bra

Kenneth

Bodde här 4 nätter i februari 2024
Svar från Gary Patel-Guest Relations Manager 11 mars 2024
Dear Kenneth,Thank you for taking the time to share your feedback with us. We sincerely regret to hear that your recent experience did not meet your expectations and that you have decided not to stay with us anymore.We understand that your decision is based on your recent experience, and we want to extend our deepest apologies for any inconvenience or disappointment caused. It is always our goal to provide exceptional service and experiences for all our guests, and we regret that we fell short during your stay.We value your feedback and the opportunity to address any concerns you may have had. If there is anything further you would like to discuss or if there are any additional details you would like to share, please do not hesitate to reach out to us directly.While we understand your decision, we hope that you may reconsider in the future and provide us with another opportunity to exceed your expectations.

8/10 Bra

Cheng

Reste i grupp
Gillade: Personal och service och bekvämligheter
Ok
Bodde här 1 natt i februari 2024
Svar från Gary Patel-Guest Relations Manager 11 mars 2024
Dear Cheng,Thank you so much for your heartfelt feedback and for consistently choosing to stay with us. We are incredibly grateful for your loyalty and for considering us your home away from home.We're thrilled to hear that you always feel welcome and treated like family during your stays with us. It's our goal to create a warm and inviting atmosphere for all our guests, and knowing that we've achieved this with you brings us great joy.We appreciate your perfect score and are delighted to know that your overall experience was very good. Your satisfaction is our top priority, and we're honored to have met your expectations.Thank you once again for your kind words and for being a valued member of our extended family. We eagerly await your next visit and look forward to continuing to provide you with exceptional hospitality.

10/10 Fantastiskt

Richard

Gillade: Renlighet och personal och service
Bodde här 1 natt i januari 2024
Svar från Gary Patel-Guest Relations Manager 11 mars 2024
Dear Richard,Thank you so much for your fantastic 5-star review! We are thrilled to hear that you had such a wonderful experience with us.We're delighted to hear that Krishna made your experience amazing and that you enjoyed our hot and fresh breakfast. Ensuring a clean and comfortable room for our guests is always our priority, and we're glad to know that you found it nice and clean.We're also pleased to hear that our location's proximity to SeaWorld was convenient for you.Your kind words mean a lot to us, and we truly appreciate your feedback. We hope to have the pleasure of welcoming you back again soon for another memorable stay.

8/10 Bra

Audrey

Bodde här 1 natt i januari 2024
Svar från Warm Regards, Gary Patel Guest Relation Manager 16 apr. 2024
Dear Audrey,Thank you for taking the time to leave a review of your recent stay with us. We're delighted to hear that you enjoyed a quiet and peaceful experience during your time at our inn, and we're pleased to know that our staff was available to assist with your needs.Your feedback is valuable to us as we continuously strive to improve our services and provide exceptional experiences for all our guests. If there are any areas where you believe we can further enhance your future stays with us and earn that fifth star, please don't hesitate to let us know. Your satisfaction is our top priority, and we're committed to ensuring that each guest has a comfortable and enjoyable stay with us.We appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

4/10 Dåligt

Summer

Gillade inte: Renlighet
This was not an ideal place to stay for a week. Not very clean and not a lot of amenities.
Bodde här 5 nätter i januari 2024
Svar från Gary Patel-Guest Relations Manager 11 mars 2024
Dear Guest Summer,Thank you for taking the time to share your feedback with us. We sincerely apologize for falling short of your expectations during your recent stay with us. Providing a clean and comfortable environment with ample amenities is our top priority, and we regret that we did not meet your needs during your week-long visit.Your comments are invaluable to us as we continuously strive to improve our services and facilities. Please know that we take cleanliness and guest satisfaction very seriously, and we are actively addressing the concerns you raised with our team to ensure that similar issues do not occur in the future.We understand the importance of having a comfortable and enjoyable stay, and we regret that we were unable to provide you with the experience you had hoped for. We truly appreciate your feedback, as it allows us the opportunity to make necessary improvements and enhancements to better serve our guests.If you would consider giving us another chance in the future, we would be honored to welcome you back and provide you with a much-improved experience that reflects the high standards we strive to maintain.Thank you once again for your valuable feedback, and we hope to have the opportunity to regain your trust and exceed your expectations during your next visit.

10/10 Fantastiskt

Habib

Bodde här 1 natt i december 2023
Svar från Gary Patel-Guest Relations Manager 11 mars 2024
Dear Habib,Thank you very much for taking the time to leave us a glowing 5-star review! Your feedback means a lot to us and serves as a motivation for our team to continue delivering excellent service.We're thrilled to hear that you had a positive experience with us. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We're here to ensure your satisfaction every step of the way.We truly appreciate your support and look forward to serving you again in the future.

10/10 Fantastiskt

aurea

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great and Affordable
If you are looking for an affordable and friendly place to stay, this is the place to be. We went for ours sons Air Force graduation and we had a great time and staying here added to it. The owners and workers are very attentive and friendly.
Bodde här 4 nätter i januari 2024
Svar från Gary Patel 9 jan. 2024
Thank you so much for taking the time to share your positive experience during your stay with us. We are thrilled to hear that you found our place to be affordable and friendly, and we're especially delighted that your visit for your son's Air Force graduation was enhanced by your stay here.Our team is dedicated to providing excellent service, and we're glad to know that you found the owners and workers to be attentive and friendly. It warms our hearts to know that we contributed to making your time with us enjoyable.We truly appreciate your kind words and the opportunity to be a part of such a special moment for you and your family. Should your travels bring you back to the area, we would be honored to welcome you again.Safe travels and congratulations to your son on his Air Force graduation!

8/10 Bra

ARTURO

Reste med familjen
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Gillade inte: Personal och service
No protein and fruit at breakfast
The hotel was basic but according to the price. The problem it's the breakfast no protein no fruit. Only horrible waffles.
Bodde här 1 natt i december 2023
Svar från Gary Patel 9 jan. 2024
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your honesty and value your input as it helps us identify areas for improvement.We apologize for any disappointment you experienced with our breakfast offerings. Your concerns regarding the lack of protein and fruit options are duly noted, and we understand the importance of providing a well-rounded breakfast for our guests.Rest assured, we will review our current breakfast selection and work towards enhancing it to better meet the expectations of our guests. We appreciate your constructive feedback, and it will certainly be taken into consideration as we strive to make improvements.We hope that despite this issue, you were able to find other aspects of your stay enjoyable. If your travels bring you back to the area, we would welcome the opportunity to provide you with an improved experience.Thank you for choosing to stay with us, and we hope to have the chance to better serve you in the future.

10/10 Fantastiskt

Erik

Bodde här 1 natt i januari 2024
Svar från Gary Patel-Guest Relations Manager 11 mars 2024
Dear Erik,Thank you very much for taking the time to leave us a glowing 5-star review! Your feedback means a lot to us and serves as a motivation for our team to continue delivering excellent service.We're thrilled to hear that you had a positive experience with us. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We're here to ensure your satisfaction every step of the way.We truly appreciate your support and look forward to serving you again in the future.

8/10 Bra

Melanie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023

2/10 Väldigt dåligt

Jarrett

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
We knew we booked a non smok
Bodde här 6 nätter i december 2023
Svar från Gary Patel 9 jan. 2024
Thank you for bringing to our attention that you were aware you booked a non-smoking room. We sincerely apologize for any inconvenience or discomfort you may have experienced if there was an issue related to smoking during your stay.Ensuring a clean and comfortable environment for all our guests is of utmost importance to us. We will investigate this matter promptly and take necessary steps to address any lapses in adherence to our non-smoking policy.If there are specific details or incidents you would like to share with us, please feel free to provide more information so that we can better understand and resolve the situation.We genuinely appreciate your feedback and the opportunity to improve our services. Please accept our apologies for any inconvenience caused, and we hope to have the chance to better accommodate you in the future.

2/10 Väldigt dåligt

Araceli

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i december 2023

8/10 Bra

Diana

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Audrey

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was clean and neat. The outside was well lit and clean. The front desk lady was nice and helpful.
Bodde här 1 natt i november 2023
Svar från Gary Patel 9 jan. 2024
Thank you so much for taking the time to share your positive experience during your recent stay with us. We are delighted to hear that you found the room clean and neat, and that the overall ambiance, including the well-lit and clean exterior, met your expectations.We appreciate your kind words about our front desk lady and are pleased to hear that she was nice and helpful. Our team strives to provide exceptional service, and it's always rewarding to know when we've succeeded in making our guests feel welcome and well-assisted.Your feedback is valuable to us, and we hope to have the pleasure of hosting you again in the future. If there's anything specific you enjoyed or if there are areas where we can further improve, please don't hesitate to let us know.Thank you for choosing Rodeway Inn Lackland AFB-Sea World We look forward to welcoming you back!

2/10 Väldigt dåligt

Carlos, Miami

Bodde här 4 nätter i november 2023

10/10 Fantastiskt

Deaquanita

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i november 2023
Svar från GaRY patel 6 nov. 2023
Thank you for your feedback. We appreciate your input and will take it into consideration as we continually work to improve our services. We're sorry to hear that your stay did not meet your expectations. We'll make sure to address the issues you've raised to enhance the quality of our offerings. Your comments will help us make necessary improvements.

4/10 Dåligt

Sherri Denice

Reste med familjen
Gillade inte: Renlighet och bekvämligheter
Very basic, bottom of the line, straight to the point. Nothing exciting. No unique decorations or amenities. Glad they had a pool but not for swimming, just cooling off. Offered a small breakfast, but i could have done without listening to the staffs nasty personal phone conversation. It didn't seem like anyone took advantage of the breakfast offered. Everything seemed clean but old, with the exception of the flooring. The flooring looked newer. I would not stay here again.
Bodde här 3 nätter i oktober 2023
Svar från Gary Patel 6 nov. 2023
Thank you for your feedback. We appreciate your input and will take it into consideration as we continually work to improve our services. We're sorry to hear that your stay did not meet your expectations. We'll make sure to address the issues you've raised to enhance the quality of our offerings. Your comments will help us make necessary improvements.

2/10 Väldigt dåligt

Cindy

Gillade inte: Renlighet och personal och service
Bodde här 3 nätter i oktober 2023
Svar från Gary 6 nov. 2023
Your comfort and satisfaction are our top priorities, and we are committed to rectifying these issues to provide you with a better experience. If you have any further concerns or require immediate assistance, please contact our front desk or the guest relations team, and we will be happy to assist you further.Thank you for bringing these concerns to our attention, and we appreciate your feedback, as it helps us improve our services. We hope the remainder of your stay is enjoyable, and we look forward to making it a more positive experience for you.

2/10 Väldigt dåligt

Matthew

Affärsresenär
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Nasty hotel, unsafe
Bodde här 3 nätter i september 2023
Svar från Gary 11 okt. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

10/10 Fantastiskt

Jesus A

Bodde här 1 natt i juli 2023

2/10 Väldigt dåligt

Maria

Reste med familjen
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i juli 2023

2/10 Väldigt dåligt

Phani Kumar

Reste med familj och småbarn
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This Property is not safe and secure, I traveled from North Carolina to San Antonia for a trip, this property is not well maintained by the staff the bathroom tub is so slippery, the beds is not comfy.
Bodde här 2 nätter i juli 2023
Svar från Gary Patel 26 juli 2023
Dear Phani,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bra

Nidia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i juli 2023
Svar från Gary Patel 26 juli 2023
Dear Nidia,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okej

James

Reste med familjen
Hotel appearances and upkeep very poor. Bright lime green is not a relaxing color. One of the ceiling lights painted red. Sofa bed in need of cleaning or replacement. Breakfast was adequate but apple juice was like water. Next day was orange and it was good. Overall for the cost it was satisfactory. Only wanted to sleep there at night after a long day as tourists in downtown.
Bodde här 2 nätter i juli 2023
Svar från Gary 16 juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Dåligt

Carlos

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Lady at the front had bad attitude
Bodde här 1 natt i juli 2023
Svar från Gary 16 juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Bra

Rebecca

Bodde här 2 nätter i juli 2023

4/10 Dåligt

Diana

Bodde här 2 nätter i juli 2023

2/10 Väldigt dåligt

Ruben

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
There were live cockroaches and dead cockroaches, all in the room on the walls under the bed in the bathroom. Disgusting. We checked and then we checked out.
Bodde här 3 nätter i juni 2023
Svar från Gary 16 juli 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okej

Debby

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
This hotel has a problem with roaches.
Bodde här 1 natt i maj 2023
Svar från GSRY PATEL 1 juli 2023
Dear Guest,Thank you for completing an online survey regarding your recent stay at our hotel.Please accept our apologies for failing to meet your service expectations.This level of service to a valued guest is not the standards we aspire to achieve at Rodeway Inn,which we deeply regret. We hope that you will give us another chance to provide you with superiorcustomer service on your next visit to San Antonio,TX.

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Below average inn.
Bodde här 1 natt i maj 2023
Svar från GARY PATEL 1 juli 2023
Dear Guest,Thank you for completing an online survey regarding your recent stay at our hotel.Please accept our apologies for failing to meet your service expectations.This level of service to a valued guest is not the standards we aspire to achieve at Rodeway Inn,which we deeply regret. We hope that you will give us another chance to provide you with superiorcustomer service on your next visit to San Antonio,TX.

4/10 Dåligt

Christopher

Gillade inte: Personal och service och boendets skick och faciliteter
Worst check in experience of my life. First they demand a $100 cash deposit, which was wierd but I complied. After looking at my florida driver license she kept asking over and over if I lived there in San antonio, then kept asking why I was there and what my plans where. I've had shorter job interviews. I told her I wouldn't need any room service and she said "no someone must come everyday and clean the the room", I then had to explain over and over that I have insomnia and didn't need or want that, but she couldn't grasp the concept. Finally I demanded that she give my deposit back so I could somewhere else, and then she changed her mind. Breakfast was lacking, nothing but sugar. Tried to get some juice from machine and water came out. Told the staff and she said it doesn't work. Maybe spend 2 mins and tape a piece of paper to it saying it doesn't work? Not sure how effective a smoke detector is when it has a bag around it with tape...
Svar från Gary 19 juli 2023
Hi Christopher,Thank you for your review. We are sorry for the bad experience that you had. I will make sur to talk to the staff regarding this and look at the breakfast options. Please consider staying with us again and we can offer an additional discount

8/10 Bra

Winifred

Reste med familj och småbarn
Gillade: Renlighet, personal och service och boendets skick och faciliteter
My stay was from May 2 - 5, 2023 and it was very close to the AFB. The property was clean and the pool was well kept also. We went swimming while we were there as well. Breakfast is served every morning from 6am til 9am.
Svar från Gary 12 maj 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Väldigt dåligt

Gina

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
When I walked in the room there were rouches all around decided not to stay.front desk person said they did have an infestation problem but could give me a room that didn’t have rouches,really?? I asked for a refund but was denied.I’m getting with my bank to dispute this room charge. Beware that’s why they put it on Expedia no refunds.I have pictures of the rouches they were on the bed as well.
Bodde här 1 natt i april 2023

10/10 Fantastiskt

Kashana

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay overall
Enjoyed our stay. When i book its a must that the hotel offers breakfast. We enjoyed the hot waffles& cereal. They also had orange juice, lemonade, apples, powered donuts& chocolate chip muffins. The room was clean, shower was hot, the bed wasnt that comfortable but i slept ok. Checkin was quick and easy& the ladies were very pleasant.
Bodde här 2 nätter i mars 2023
Svar från gary 12 maj 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okej

Irma

Bodde här 2 nätter i mars 2023

6/10 Okej

Madeline

Bodde här 5 nätter i mars 2023

10/10 Fantastiskt

Maria

Bodde här 1 natt i mars 2023
Svar från Gary 12 maj 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Väldigt dåligt

Rebecca

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Even through the staff was pleasant. The room was poorly cleaned, the sheets looked like they haven't been cleaned properly, and to put the icing on the cake it had bed bugs. Yes, bed bugs. I had to call the front desk to advise them of the situation to have them move me rooms. I hope the property manager or owner is aware of the situation and make a change to provide better service to their customers.
Bodde här 1 natt i mars 2023

10/10 Fantastiskt

Salvador

Bodde här 1 natt i februari 2023

2/10 Väldigt dåligt

Valerie

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
FILTHY!!!! Broken down. We left and went to a different hotel ASAP!!!!

2/10 Väldigt dåligt

Kenneth

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The military changed the family access to graduation, thus, making it closed to active duty only. Once we found out we sought to cancel our reservations week or more in advance, but hotel refused to give a refund. Lowsy foreigners love American money and freedoms but not willing to accommodate those who provide it when things beyond their control change.

8/10 Bra

Rosa

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 4 nätter i november 2022

4/10 Dåligt

Eliane

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
It was ok.... the bathtub floor was dirty... they didnt change the towels.... it was a little price for what it is offering
Bodde här 2 nätter i september 2022
Svar från Property CHI GM Rodeway Inn 2106741511 31 okt. 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,

2/10 Väldigt dåligt

victoria

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The room was horrible the sheets were stained the couch look like it was water damage there was a weird smell in the room and the lady at the front desk was no help.
Bodde här 4 nätter i augusti 2022

10/10 Fantastiskt

Jesus

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
No one was around during breakfast hours to refill small breakfast items like butter, or we couldn't pay for waters we wanted. Over all, it was a good stay
Bodde här 1 natt i augusti 2022