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Recensioner av SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center

3 out of 5
SpringHill Suites by Marriott San Antonio Alamo Plaza/Convention Center
411 Bowie St, San Antonio, TX

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 614 av 1001 recensioner" "
8 - Bra i betyg. 278 av 1001 recensioner" "
6 - Okej i betyg. 64 av 1001 recensioner" "
4 - Dåligt i betyg. 28 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 17 av 1001 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,8/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Margaret

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Centrally located, clean, great breakfast
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Brenda

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från John C 2 maj 2024
Thank you for staying with us. We hope to see you in the near future.

8/10 Bra

ANNA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från John C 2 maj 2024
Thank you for staying with us. We hope to see you in the near future.

10/10 Fantastiskt

Perla

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great experience
Bodde här 2 nätter i april 2024
Svar från John C 2 maj 2024
Thank you for staying with us. We hope to see you in the near future.

10/10 Fantastiskt

Jeanni, Phoenix

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Appreciated breakfast included, friendly and helpful staff, great location for Alamo and Riverwalk. Need hot chocolate and herbal tea options. All hot drink options were caffeinated; nothing for children or guests who avoid caffeine.
Bodde här 2 nätter i april 2024
Svar från John C 2 maj 2024
Thank you for staying with us. We hope to see you in the near future.

8/10 Bra

Joella

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
N/A
Bodde här 6 nätter i april 2024
Svar från John Corona 12 apr. 2024
Thank you for staying with us. We hope to see you in the future.

10/10 Fantastiskt

Brenda

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and friendly staff
Bodde här 1 natt i mars 2024
Svar från John C 5 apr. 2024
Thank you for staying with us. We hope to see you back in the near future.

10/10 Fantastiskt

Jeffrey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly service. The breakfast was very good and a wonderful way to start off our day. We didn’t get a chance to use the pool but we always saw that it was busy and looked like fun.
Bodde här 4 nätter i mars 2024
Svar från John C 5 apr. 2024
Thank you for staying with us. We hope to see you back in the near future.

8/10 Bra

José Luis

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente ubicación, el desayuno incluido bien en general, se encuentra a un par de cuadras de los sitios de interés de San Antonio como el Álamo, River Walk y la Torre de las Américas. El único inconveniente es que el estacionamiento no lo incluye y se cobra a razón de 35 dlls la noche más impuestos.
Bodde här 3 nätter i mars 2024
Svar från John C 1 apr. 2024
Thank you for staying with us. We look forward to seeing you in the future.

8/10 Bra

Derek

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient location
Bodde här 2 nätter i mars 2024
Svar från John C 20 mars 2024
Thank you for staying with us. We look forward to seeing you in the future.

8/10 Bra

Michelle

Gillade: Personal och service
Bodde här 1 natt i mars 2024
Svar från John C 20 mars 2024
Thank you for staying with us. We look forward to seeing you in the future.

4/10 Dåligt

Jeremy

Gillade inte: Renlighet
Bodde här 2 nätter i mars 2024
Svar från John C 20 mars 2024
Thank you for staying with us. We look forward to seeing you in the future.

10/10 Fantastiskt

Maria

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The location is within walking range to the Alamo, Shops at Riverwalk, and nightlife.
Bodde här 1 natt i mars 2024
Svar från John C 14 mars 2024
Thank you for staying with us. We look forward to seeing you in the future.

10/10 Fantastiskt

Ganesh

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från John C 11 mars 2024
Thank you for staying with us and we hope to see you again in the future.

10/10 Fantastiskt

maricar

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a good experience to stay in this hotel. Their staff are so good, didn't have any issues, will definitely come back.
Bodde här 3 nätter i februari 2024
Svar från John C 11 mars 2024
Thank you for staying with us and we hope to see you again in the future.

10/10 Fantastiskt

Roxanne RENAE

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från John C 19 feb. 2024
Thank you for staying with us and we hope to see you again.

10/10 Fantastiskt

Sheldon

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
fun stay in San Antonio
comfortable room to accommodate our family and hearty breakfast
Bodde här 1 natt i februari 2024
Svar från John C 19 feb. 2024
Thank you for staying with us and we hope to see you again.

8/10 Bra

James

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Decent
Good breakfast, good service. Only complaint is parking. $35 valet only option is pricey.
Bodde här 2 nätter i februari 2024
Svar från John C 19 feb. 2024
Thank you for staying with us and we hope to see you again.

10/10 Fantastiskt

Kimberly

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Property was clean and convenient to activities, would definitely stay again.
Bodde här 1 natt i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Randi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Excellent customer service! All staff members were extremely helpful and friendly and the accommodations were great. The location was perfect for everything we wanted to do! I highly recommend!
Bodde här 1 natt i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

6/10 Okej

Lyna

Reste med familjen
Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
I found a blood spot and hair on our bed. So discussion, I called the front desk and he was nice, apologized, and changed different room for us.
Bodde här 3 nätter i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future. We hope after you switched rooms all was well. We do apologize for the isolated incident.

10/10 Fantastiskt

Joanna

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Recommend 💯
I loved the service and our stay was great!
Bodde här 2 nätter i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
😊
Bodde här 1 natt i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

MaryAnn

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Would stay there again. Room was clean— my biggest priority
Bodde här 1 natt i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Jimmy

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly staff. Especially the valet employees.
Bodde här 1 natt i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

8/10 Bra

Francisco

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Solo good
Bodde här 1 natt i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Robert

Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

SANDRA

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

6/10 Okej

Jennifer

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet
The room was just ok. I found what looked like splattered blood on the wall by the sink, feces on the wall and hair in the shower that didn’t belong to us. There was also cereal on the floor left over from a previous guest. Blanket was stained and the bedside table had a dried white substance on it. Definitely needs to be cleaned better. I probably wouldn’t stay here next time.
Bodde här 1 natt i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future. We do apologize for the cleanliness of your room and hope the rest of your stay was well.

8/10 Bra

Jennifer

Bodde här 1 natt i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Joel

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Clean, roomy, comfortable room. In excellent loc
Bodde här 1 natt i januari 2024
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Diana

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Briana at the front desk was amazing. Very kind and helpful. Made our stay very easy and was so welcoming from the start despite how busy it was during New Year's.
Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Miriam

Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

JU WON

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Kay

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nice stay. Comfortable room. Breakfast was nice. Close to the Riverwalk, lots of restaurants and shopping. Would definitely stay there again. Did not use the exercise room which appeared to be well equipped with treadmills, ellipticals and weights. Valet service was very quick and convenient.
Bodde här 3 nätter i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

David

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Breakfast was amazing people were courteous
Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Omar

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Amazing experience
My family and I were amazed at how comfortable and clean the rooms were. The staff was friendly - most definitely will recommend and do business again
Bodde här 2 nätter i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Norma

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great stay!
The hotel was very clean, and the staff was friendly and helpful!
Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

8/10 Bra

Guillermo

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy Buena opción si quieres ir al álamo o rio, está muy cerca, personal muy amable, el desayuno también estuvo muy bien con diferentes opciones, lo único a considerar es el estacionamiento $34dlls por día el valet parking ya que de lo contrario es dejar el carro en la calle, pero hay muy pocos lugares.
Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Joby

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Tempest

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel was perfect for me and my family. We really enjoyed our stay here. The staff was amazing and helpful with anything we asked for and went above and beyond to help. They had plenty of snacks and other things in case you forgot something, although it was a little on the pricey side for those items. It was a pretty hotel and the property was perfect in that the street outside was not super busy and so it was relatively quiet. The pool area was also really nice. The breakfast was also super good and the staff attending it was really good to refill things and help if there were any issues. I will definitely be staying here again while visiting San Antonio. Thanks to all the staff y'all made Christmas even better!
Bodde här 3 nätter i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great vacation destination
It was really great. Clean, nice, friendly, safe and fun
Bodde här 2 nätter i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Luis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Realmente muy bueno!!
Bodde här 2 nätter i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Good location. Walking distance to the Alamo and river walk. No free parking. Room internal design is kind of weird.
Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

cecilia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

8/10 Bra

Verifierad resenär

Reste med familjen
Gillade: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good breakfast make it good enough
For a price which is about $115 a night with taxes+fee not included parking of $35 come with free breakfast which is really nice. I have to say breakfast was the best part of staying here. Food is awesome so many selections. The sad part was it not as clean as i was hoping for. Missing double bed mattress. Couch was dirty, blind was broken coffee machine missing coffee dispenser tray but over all with price and location and because of the breakfast I wouldn’t say it was never ever come back again kind of hotel. I think over all it good at it price i wish it little cleaner and have all amenity ready or not missing stuff i would give this 6 star
Bodde här 3 nätter i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

2/10 Väldigt dåligt

Khaznah

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
On the expedia app the hotel said they provide free parking. When we got there we were told we had to pay. I went in to cancel the stay since I was lied to and the guy at the counter said the only option for parking is $35 daily (this was not shown on the ad). I told him to cancel the stay and he said he did. I contacted expedia and they tried to call and get a hold of him but no one answered. They told me that he wrote that we checked in and that he gave us an option for free parking which is not true. It wouldn’t make sense for us to leave if we were given a better option and we definitely didn’t check in and only told him to cancel. We were very tired and ended up staying at a different hotel. We were lied to and lied about by this worker. It was a very bad experience. I tried to talk to the hotel manager, they put me on hold and no one called me.
Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
We apologize for any confusion as we do not offer free parking here. I hope you will stay with us again in the future.

2/10 Väldigt dåligt

GEORGINA, TORREON

Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.

10/10 Fantastiskt

Lauren

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från John C 2 feb. 2024
Thank you for staying with us. We look forward to seeing you again in the near future.