Terrass/Patio

Recensioner av DoubleTree by Hilton San Diego - Hotel Circle

4 out of 5
DoubleTree by Hilton San Diego - Hotel Circle
1515 Hotel Cir S, San Diego, CA

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 573 av 1550 recensioner" "
8 - Bra i betyg. 334 av 1550 recensioner" "
6 - Okej i betyg. 260 av 1550 recensioner" "
4 - Dåligt i betyg. 219 av 1550 recensioner" "
2 - Väldigt dåligt i betyg. 164 av 1550 recensioner" "

7,2/10

Renlighet

8,0/10

Personal och service

7,2/10

Bekvämligheter

6,8/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

4/10 Dåligt

Fanny

Bodde här 4 nätter i december 2021
Svar från GM 16 jan. 2022
Dear Fanny, Thank you for choosing us. Our goal is to exceed our guest’s expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to better serve you in the future. Sincerely, Justin Gentry General Manager

4/10 Dåligt

Ruby

Reste med sin partner
Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Although the pictures show a nice property, the hotel property/grounds and rooms are run down. There was limited narrow parking and dirty. The halls and rooms smelled old and musty.
Bodde här 2 nätter i maj 2024
Svar från Front Desk 24 maj 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 Dåligt

Juan

Reste i grupp
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
..
Bodde här 1 natt i maj 2024
Svar från Front Desk 21 maj 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

deryk, Garden grove

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good
Bodde här 1 natt i maj 2024
Svar från Danny 20 maj 2024
Thank you for you feedback, We appreciate your business and the time you took to leave us a review.

6/10 Okej

Carmen

Reste med familj och småbarn
Gillade: Renlighet och personal och service
Hotel looks nice on the outside and the pool is beautiful BUT the rooms need to be updated. The rooms look old, especially the carpet and doors. The bar was nice and the food in their restaurant was really good! I also loved the balcony they just need to add some chairs to sit outside.
Bodde här 1 natt i maj 2024
Svar från Jeff 18 maj 2024
Thank you for taking the time to share your experience with your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

10/10 Fantastiskt

Arlyn, Diamond Bar

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Dog friendly
Bodde här 1 natt i maj 2024
Svar från Front Desk 15 maj 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

2/10 Väldigt dåligt

Nelson

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The hotel was unsanitary not as described by Expedia reviews. Staff gets a 5 star for going above and beyond to try and upgrade our room at no charge to get us to stay.
Bodde här 1 natt i maj 2024
Svar från Kim 15 maj 2024
Thank you for staying with us we do appreciate it! I apologize for the inconvenience that you did not find our hotel sanitary. I will address this immediately with our team to assure we are sanitary and clean at all times. Thank you, for the kind words in regards our team, we take great pride in our team as it is always the entire teams' intension to give our guest the most enjoyable stay possible and take it very seriously when we don't meet those intensions. I do hope you will stay with us again and give us another chance. Best Regards,

8/10 Bra

Steven, Cumberland

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The desk people made the stay
Bodde här 2 nätter i maj 2024
Svar från Kim 14 maj 2024
Thank you for staying with us at the DoubleTree and for your kind words regarding our front desk. We take great pride in assuring our guest have the best stay possible. We do hope to see you again soon! Best Regards,

8/10 Bra

Roman

Reste med familjen, Reste med sin partner
Gillade: Personal och service
The condition and cleanliness of the facility is under par.
Bodde här 1 natt i maj 2024
Svar från Jeff 14 maj 2024
Hi Roman,Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Please plan to revisit us the next time you travel to the area.

4/10 Dåligt

Tabatha

Bodde här 1 natt i maj 2024
Svar från Kim 14 maj 2024
Thank you for choosing and staying with the DoubleTree, we greatly appreciate. We hope to see you again soon.

10/10 Fantastiskt

Francisco Xavier

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Jeff 14 maj 2024
Hi Francisco Xavier,Thank you for rating us 5/5. Please plan to revisit us the next time you travel here in San Diego.

10/10 Fantastiskt

monica

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Personal amable, buena ubicación.
Bodde här 1 natt i maj 2024
Svar från Danny 12 maj 2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 Fantastiskt

Rachael

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Convenient distance to multiple attractions and dining for families, just a little hard to park in the parking garage if you have a mid-sized vehicle or larger.
Bodde här 3 nätter i maj 2024
Svar från Danny 12 maj 2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed your stay. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 Fantastiskt

Michelle

My favorite person was Paulina at the front desk. Excellent people skills & very accommodating♥️ She was a sweetheart!!
Bodde här 1 natt i maj 2024
Svar från Danny 12 maj 2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 Fantastiskt

Alexa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Danny 12 maj 2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

10/10 Fantastiskt

Marcela

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great
Bodde här 2 nätter i maj 2024
Svar från Front Desk 7 maj 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 Bra

Yennifer

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Front desk is super friendly and really easy check out. The room had a lot of wear and tear, a lot of carpet stains, stains on the lamps and curtains. The shower had small holes and chips.
Bodde här 2 nätter i maj 2024
Svar från Front Desk 7 maj 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

Patrick

No electric or internet connection at the desk
Bodde här 1 natt i maj 2024
Svar från Jeff 5 maj 2024
Hi Patrick,Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel, friendly staff, and convenient location made for an enjoyable stay. I apologize for the inconvenience about the internet connection at the desk.Please plan to revisit us the next time you travel to the area.

10/10 Fantastiskt

vanessa

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My kids loved that they gave us cookies when we checked in!
Bodde här 1 natt i april 2024
Svar från Front Desk 2 maj 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

Marco

Reste med sin partner
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
We had an issue with the room we originally booked but the hotel was able to upgrade us and make our stay comfortable
Bodde här 2 nätter i april 2024
Svar från Jeff 4 maj 2024
Hi Marco,Thank you for sharing your feedback on your experience. We're pleased to hear that our hotel made your stay comfortable. Please plan to revisit us the next time you travel to the area.

10/10 Fantastiskt

Antonio

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing location
Bodde här 1 natt i april 2024
Svar från Jeff 28 apr. 2024
Thank you for sharing your feedback on your experience. We're pleased to hear that convenient location made an enjoyable stay. Please plan to revisit us the next time you travel to the area.

8/10 Bra

anthoni

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everything was very nice
Bodde här 2 nätter i april 2024
Svar från Jeff 27 apr. 2024
I can't thank you enough for writing and sharing this lovely review. Hotels, like all service-based businesses, thrive on feedback and guest recommendations. We appreciate you taking the time to let other travellers know about your exceptional extended-stay experience here at DoubleTree. Please come and see us again.

10/10 Fantastiskt

Saralyn, Tucson

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was excellent
Bodde här 1 natt i mars 2024
Svar från Front Desk 26 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 Okej

Alvaro

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
El estacionamiento es terrible, tuve un choque con uno de los postes de estacionamiento que no estaba visible, y es sumamente reducido. además las habitaciones les hace falta remodelación.
Bodde här 1 natt i april 2024
Svar från Front Desk 26 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

Andres

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay! Front desk was great and the room was very clean! Love the balcony and close to everything
Bodde här 1 natt i april 2024
Svar från Front Desk 26 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

Alexandria

Bodde här 1 natt i april 2024
Svar från Front Desk 13 maj 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 Okej

Nicholas

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet och bekvämligheter
The staff was very nice and professional. The room, furniture, and decor was all very old, dirty, or broken in our room. This included: Bath with rust stains on the floor and broken drain plug Light that wouldn't turn on Outlets loose or broken into the wall Spare outlet on lamp fixture broken Blood or similar color stain around couch Sliding balcony door handle and lock falling apart Coffee pot not plugged in and no outlet nearby. Pack n play was an old metal crib on wheels Bug in crib sheets provided Cookies were not available on check in and got the later and they were very undercooked. I love doubletrees! I'm actually not very picky but so many small things that should not cost too much to fix have all been left unresolved. The staff was great but whoever managing the hotel has been overlooking some basic care for the rooms. Everyone sharing a microwave in the lobby is also a drag.
Bodde här 2 nätter i april 2024
Svar från Front Desk 24 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 Dåligt

??Leila

Reste i grupp
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
When I walked in my room, there was an odor and the hotel is very dated. The AC Didn’t work because I was hot at night The staff was excellent, but Would never stay there again
Bodde här 2 nätter i april 2024
Svar från Front Desk 24 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

Nathalia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excelentes las camas, se descansa muy bien, buenos detalles al recibirte y en la habitación, el personal amable,
Bodde här 1 natt i april 2024
Svar från Front Desk 24 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

Michelle

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
From the warm cookie at check in, too the server who ran to the liquor store to get us playing cards... we had a great experience!
Bodde här 1 natt i april 2024
Svar från Danny 22 apr. 2024
Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our friendly service and comfortable accommodations. Thank you for your time in reviewing your experience, and we hope to host you again soon.

4/10 Dåligt

Darlene

Reste med familj och småbarn, Reste med familjen
Gillade inte: Personal och service och bekvämligheter
I rented two rooms. First, One room was dirty with oily smut in and on the windows and curtains. Second, they changed my room from what I originally ordered and after I protested. I was given two noisy rooms, one near the elevator and the other near the ice machines. The last room they placed in also had a strong chemical smell. I was terribly disappointed.
Bodde här 1 natt i april 2024
Svar från Danny 21 apr. 2024
I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again.

4/10 Dåligt

Gilbert

Reste med familj och småbarn, Reste med familjen
Gillade inte: Renlighet
My sink was clogged. Room had a funny smell and they never said anything about a $30 a day parking fee. Mind you there is nowhere to park off site.
Bodde här 2 nätter i april 2024
Svar från Danny 21 apr. 2024
I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again.

6/10 Okej

kurt

The jacuzzi hot tub was broken.there was only one person working the breakfast area . One person to seat people take orders delivered food and take moneyalot of trash and homeless people no public transportation
Bodde här 2 nätter i april 2024
Svar från Danny 21 apr. 2024
I am so sorry to hear that your stay was anything but welcoming and enjoyable. Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again.

4/10 Dåligt

Samantha

Reste med familjen
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The employee at the front desk was very accommodating and allowed us an early check in, so that we could get ready for the wedding we were in town for. However, the room felt very dirty and not worth the price we paid for it. I’m pretty sure the bedsheets and pillowcases were not changed from the people before us. The carpet was disgusting and we didn’t want to take off our shoes. Very average and dirty hotel room for the price we paid.
Bodde här 2 nätter i april 2024
Svar från Front Desk 18 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

Richard

Bodde här 1 natt i april 2024
Svar från Front Desk 2 maj 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 Dåligt

Lindsay

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Danny 11 apr. 2024
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

6/10 Okej

Moni

Affärsresenär
Gillade: Personal och service och bekvämligheter
Gillade inte: Renlighet
Wasn’t bad
Bodde här 3 nätter i april 2024
Svar från Danny 11 apr. 2024
Your feedback is welcomed and appreciated. Thank you for your time in reviewing your experience, and we hope to host you again soon.

6/10 Okej

Luis

Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från Danny 11 apr. 2024
Your feedback is welcomed and appreciated. Thank you for your time in reviewing your experience, and we hope to host you again soon.

2/10 Väldigt dåligt

Margarita Sofia

Bodde här 3 nätter i april 2024
Svar från Jeff 28 apr. 2024
Please accept my sincere apology for your letdown. We strive to provide every guest with an exceptional stay and would love the opportunity to host you again to show that we care about you and your opinion of our hotel. We hope to see you again

10/10 Fantastiskt

Kiara

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Kb 9 apr. 2024
Thank you! We hope to see you again soon.

8/10 Bra

lien, La Quinta

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything is good except Hotel didn’t have conditioner. The bottle empty 😥
Bodde här 1 natt i mars 2024
Svar från Front Desk 8 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

8/10 Bra

Luis

Affärsresenär, Reste med familjen
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Carpet had really bad stains but other then that's was nice
Bodde här 1 natt i april 2024
Svar från Front Desk 8 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

Catia

Affärsresenär, Reste med sin partner, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Doubletree Hilton Hotel Circle had an easy check in process and was very clean. This hotel was located close to grocery stores, pet stores, etc.
Bodde här 2 nätter i mars 2024
Svar från Front Desk 8 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

6/10 Okej

Ana

Reste med familjen
Gillade inte: Boendets skick och faciliteter
The bed sheets had brown stains and there was dust on the furniture. I had to call housekeeping to change the sheets. They did not take the time to make sure the room was clean before putting someone in the room.
Bodde här 1 natt i april 2024
Svar från Danny 6 apr. 2024
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

2/10 Väldigt dåligt

Kairy

Reste med familj och småbarn
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Please don’t fall by the beautiful pictures. This place is not what they show you online. It is old, dirty, and falling apart. We booked three rooms and we were there for about an hour when I noticed our floor was wet we decided to go down and see if they can give us a refund and we would go look for another hotel. They said no, they could charge us early check out at $75 and we can leave. I asked why the floor was wet and the mentioned it was because the carpet had just been washed but when I lifted the towels that I laid down it was spilled coffee. We all had our kids and we just felt like the hotel was not clean enough.
Bodde här 2 nätter i mars 2024
Svar från Danny 6 apr. 2024
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

6/10 Okej

Nova

Gillade: Personal och service
Bodde här 1 natt i april 2024
Svar från Danny 6 apr. 2024
Thank you for your review. I am very sorry to hear that you had a disappointing experience and sincerely apologize for the areas we fell short of meeting your expectations. Your feedback is important to us and helps us improve future guest experiences. I appreciate you taking the time to share your thoughtful reflections.

8/10 Bra

Hay

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
It was hot in the room when we got there. Temperature was set to 82, we tried to lower it to 75 but had to to it a few times because the controller is right below the vent so it stops because the air blows cold air at it but the room is still hot. Wondering why that spot was picked for the air controller is beyond me.
Bodde här 1 natt i april 2024
Svar från Front Desk 4 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

4/10 Dåligt

Rina

Gillade: Personal och service och boendets skick och faciliteter
Gillade inte: Renlighet
Bodde här 1 natt i mars 2024
Svar från Front Desk 4 apr. 2024
Thank you for your review. We look forward to your next stay with us. - Hotel Management

10/10 Fantastiskt

Rodolfo

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Danny 3 apr. 2024
We're happy to hear from you and glad you enjoyed your time at our DoubleTree. I'm pleased you found our accommodation and service to be exceptional. We appreciate you choosing our hotel while visiting San Diego on business. Thank you for your kind feedback, and we look forward to hosting you again.

10/10 Fantastiskt

armando

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Muy buen servicio las habitaciones y los baños Muy limpios todo excelente, a excepcion del estacionamiento que estaba muy sucio
Bodde här 1 natt i mars 2024
Svar från Danny 3 apr. 2024
We're happy to hear from you and glad you enjoyed your time at our DoubleTree. I'm pleased you found our accommodation and service to be exceptional. We appreciate you choosing our hotel while visiting San Diego on business. Thank you for your kind feedback, and we look forward to hosting you again.