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Recensioner av Omni San Diego Hotel

4 out of 5
Omni San Diego Hotel
675 L St, San Diego, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 1318 av 1900 recensioner" "
8 - Bra i betyg. 301 av 1900 recensioner" "
6 - Okej i betyg. 137 av 1900 recensioner" "
4 - Dåligt i betyg. 64 av 1900 recensioner" "
2 - Väldigt dåligt i betyg. 80 av 1900 recensioner" "

9,2/10

Renlighet

9,4/10

Personal och service

8,6/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Eleena

Bodde här 7 nätter i juli 2021

10/10 Fantastiskt

Danny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lo más que me gustó es que tiene acceso al parque del béisbol.
Bodde här 2 nätter i april 2024
Svar från Jackelin 29 apr. 2024
Muchas gracias por compartir su experiencia mas reciente en el Omni San Diego. Esperamos tenerle devuelta muy pronto. Saludos, Charles Cho.

10/10 Fantastiskt

Karen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great hotel, Go Padres
Bodde här 1 natt i april 2024
Svar från Jackelin 29 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

8/10 Bra

Jean M

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Perfect location for a Padres game! Only complaint would be construction noise in the morning.
Bodde här 5 nätter i april 2024
Svar från Jackelin 25 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Richard, Cambridge

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Newly renovated, close to absolutely everything. Had a fabulous stay.
Bodde här 4 nätter i april 2024
Svar från Jackelin 24 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! It is always wonderful to know when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team, and we look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Ryan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super nice people. Gorgeous hotel. Comfy. I’d stay there again in a heartbeat!
Bodde här 2 nätter i april 2024
Svar från Jackelin 24 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! It is always wonderful to know when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team, and we look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

2/10 Väldigt dåligt

Mark

Gillade inte: Renlighet och boendets skick och faciliteter
In the ghetto. Under construction - without notification.
Bodde här 1 natt i april 2024
Svar från Jackelin 24 apr. 2024
Thank you for taking the time to share your thoughts on your recent stay at The Omni San Diego. I regret to hear of the shortfalls in our service during your stay and sincerely apologize for failing to meet your basic expectations. I encourage you to contact me directly to further discuss the details of your visit, as we do hope that you will choose to return to our hotel in the future. Warm Regards, Charles Cho.

8/10 Bra

Sean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i april 2024
Svar från Jackelin 23 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Harvey

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great location for baseball fans.
Bodde här 2 nätter i april 2024
Svar från Jackelin 23 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Caroline Agnes

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Omni is currently under renovation so it was noisy at times and some areas of hotel, like pool deck, are closed. However we had a newly renovated room which was gorgeous. Staff were exceptional.
Bodde här 2 nätter i april 2024
Svar från Jackelin 23 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! It is always wonderful to know when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team, and we look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

8/10 Bra

Manivone

Bodde här 2 nätter i mars 2024
Svar från Jackelin 23 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Chad

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Excellant stay in San Diego
Bodde här 2 nätter i april 2024
Svar från Jackelin 22 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Super friendly staff. Very knowledgeable and kind. Property well situated and close to Gaslamp and Petco Park. Had a blast
Bodde här 1 natt i april 2024
Svar från Jackelin 22 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! It is always wonderful to know when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team, and we look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Richard

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a very nice place to stay for a Padres Game, we had a very good experience with all the staff, and the rooms were great.
Bodde här 1 natt i april 2024
Svar från Jackelin 22 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! It is always wonderful to know when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team, and we look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

8/10 Bra

Rami, Concord

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The properity is in a great location.
Bodde här 3 nätter i april 2024
Svar från Jackelin 18 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Rafael

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente lugar!
Bodde här 1 natt i april 2024
Svar från Jackelin 16 apr. 2024
Muchas gracias por compartir su experiencia mas reciente en el Omni San Diego!Esperamos tenerlo de vuelta pronto! Saludos, Charles Cho.

4/10 Dåligt

jose

Reste med familjen
Gillade inte: Personal och service och boendets skick och faciliteter
probly was there in the wrong time because it was under construction
Bodde här 3 nätter i april 2024
Svar från Jackelin 12 apr. 2024
Thank you for taking the time to share your thoughts on your recent stay at The Omni San Diego. I regret to hear of the shortfalls in our service during your stay and sincerely apologize for failing to meet your basic expectations. I encourage you to contact me directly to further discuss the details of your visit, as we do hope that you will choose to return to our hotel in the future. Warm Regards, Charles Cho.

10/10 Fantastiskt

Vicente

Gillade: Renlighet
Bodde här 2 nätter i april 2024
Svar från Jackelin 12 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

8/10 Bra

Todd

Bodde här 3 nätter i april 2024
Svar från Jackelin 29 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

4/10 Dåligt

Gordon Alan

Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This was my third time staying at the Omni, and likely my last. Without knowing while booking, the pool, hot tub and restaurant were all closed due to maintenance. Then, a computer malfunction meant were had no room keys — a staff member had to walk you to your room, or gym, each and every time. A maid knocked on my door at 9 am (woke me up) to ask if I wanted my room cleaned, then after I showered and left, the room was never cleaned. When I told the desk they said they’d have it cleaned at night, but no soap, shampoo or coffee refills. The staff, in most part, did the best they could but the hotel “experience” was dismal. Add to the fact all the closed roads when the Padres play home games (Petco Park is right next door) made it too much of a hassle to get around. Despite all the “sorry for the inconveniences” the price remained fixed as if everything was working. It’s like getting a hamburger with no paddy! Sorry Omni, staying somewhere else next time.
Bodde här 4 nätter i april 2024
Svar från Jackelin 8 apr. 2024
Thank you for taking the time to share your thoughts on your recent stay at The Omni San Diego. I regret to hear of the shortfalls in our service during your stay and sincerely apologize for failing to meet your basic expectations. I encourage you to contact me directly to further discuss the details of your visit, as we do hope that you will choose to return to our hotel in the future. Warm Regards, Charles Cho.

10/10 Fantastiskt

Angela

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Frente al centro de convenciones, accesible para moverse a todos lados y caminando, ademas de hotel increíble!!
Bodde här 3 nätter i mars 2024
Svar från Jackelin 8 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

8/10 Bra

Stephanie

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lots of construction there at the property. Their key system and other things were down but the staff was amazing to get people where they needed to go
Bodde här 1 natt i april 2024
Svar från Jackelin 8 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

8/10 Bra

Marsha, Red Bluff

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gym facilities are great. During remodel some facilities not available. Staff services and concierge are great. My room was upgraded but room is small for 3 adults no couch or microwave but concierge arranged for a microwave to be brought up. Full beds are comfortable but small. Plumbing needs to be redone as a definite sewer smell from p trap possibly in sink. Location to park and access is a plus! Good location.
Bodde här 4 nätter i mars 2024
Svar från Jackelin 8 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

April

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Easy access to ballpark
Bodde här 1 natt i mars 2024
Svar från Jackelin 8 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

2/10 Väldigt dåligt

Shane

Reste med familjen
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Terrible! Key service wouldn’t work the entire time! No pool! Under construction during spring break!
Bodde här 1 natt i mars 2024
Svar från Jackelin 8 apr. 2024
Thank you for taking the time to share your thoughts on your recent stay at The Omni San Diego. I regret to hear of the shortfalls in our service during your stay and sincerely apologize for failing to meet your basic expectations. I encourage you to contact me directly to further discuss the details of your visit, as we do hope that you will choose to return to our hotel in the future. Warm Regards, Charles Cho.

10/10 Fantastiskt

Katern

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Loved everything
Bodde här 2 nätter i mars 2024
Svar från Jackelin 8 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Alejandra

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Not too far from foods and bar. The views are amazing and cleanliness
Bodde här 1 natt i mars 2024
Svar från Jackelin 8 apr. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Vincent

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Had a blast! Great location and service.
Bodde här 2 nätter i februari 2024
Svar från Jackelin 28 mars 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Stephanie

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Lots of construction
Bodde här 1 natt i mars 2024
Svar från Jackelin 25 mars 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Gregory, Canyon Country

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was outstanding!!!
Bodde här 3 nätter i mars 2024
Svar från Jackelin 25 mars 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

2/10 Väldigt dåligt

Afton

Gillade inte: Renlighet
Bodde här 1 natt i mars 2024
Svar från Edward Castro 23 mars 2024
Hello Afton, my name is Edward I am one of the Assistant Front Office Managers here at the Omni. I received your review and would like to know how I can be of assistance. I do see the reservation was cancelled.

10/10 Fantastiskt

Kimberly

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Close to restaurants
Bodde här 3 nätter i mars 2024
Svar från Jackelin 20 mars 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

verna

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Front desk staff and concierge were amazing! Very friendly and professional.
Bodde här 3 nätter i mars 2024
Svar från Jackelin 8 mars 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! It is always wonderful to know when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team, and we look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Angela

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love how it’s close to it all!
Bodde här 2 nätter i mars 2024
Svar från Jackelin 7 mars 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Vivian

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Jackelin 6 mars 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Jennifer

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location and service was amazing. Hotel is under going renovations so excited to see the new restaurant and rooms next year.
Bodde här 4 nätter i februari 2024
Svar från Jackelin 1 mars 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! It is always wonderful to know when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team, and we look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

6/10 Okej

BRUCE

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Pool & Hot tub under major repair. For a full service 4 star hotel this is necessary when 4 star hotel prices are charged. The hotel should have mentioned. We stayed one night to honor our cancellation obligation and went elsewhere for 4 nights.
Bodde här 5 nätter i februari 2024
Svar från Jackelin 27 feb. 2024
Thank you sincerely for taking the time to review your recent stay at the Omni San Diego. We appreciate your diligent and thoughtful feedback. We are always glad to learn of our strengths, as well hear of areas in which we have room for improvement. We will certainly pass along your feedback to our team, and we hope to welcome you back to the Omni in the near future. Warm Regards, Charles Cho.

10/10 Fantastiskt

Nathaniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024
Svar från Jackelin 27 feb. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Tammy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love the ability to check in before 1pm!
Bodde här 1 natt i februari 2024
Svar från Jackelin 15 feb. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! It is always wonderful to know when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team, and we look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Andrea

Reste med sin partner
Gillade: Renlighet och personal och service
Only stayed over night , but good rooms
Bodde här 1 natt i februari 2024
Svar från Jackelin 13 feb. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

8/10 Bra

Deborah A.

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
There was a lingering odor in the hallway carpet. The bathroom in our room did not appear to have vents. Barn door left no room for privacy with 4 women. Staff were extreme accommodating and pleasant. Loved the view
Bodde här 3 nätter i februari 2024
Svar från Jackelin 12 feb. 2024
Thank you sincerely for taking the time to review your recent stay at the Omni San Diego. We appreciate your diligent and thoughtful feedback. We are always glad to learn of our strengths, as well hear of areas in which we have room for improvement. We will certainly pass along your feedback to our team, and we hope to welcome you back to the Omni in the near future. Warm Regards, Charles Cho.

10/10 Fantastiskt

Nancy

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We arrived pretty late and there was only 1 valet parking attendant. We had to wait for a while. I didn’t like that. The pool was being worked on. It was closed but they gave us options on using another hotels pool. I liked that. Everyone was super courteous and super nice to my kids. Even received free teddy bear plushies from an employee at Fresco restaurant. So nice.
Bodde här 2 nätter i februari 2024
Svar från Jackelin 12 feb. 2024
Thank you sincerely for taking the time to review your recent stay at the Omni San Diego. We appreciate your diligent and thoughtful feedback. We are always glad to learn of our strengths, as well hear of areas in which we have room for improvement. We will certainly pass along your feedback to our team, and we hope to welcome you back to the Omni in the near future. Warm Regards, Charles Cho.

10/10 Fantastiskt

Bela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice area and safe. Staff very nice and polite.
Bodde här 4 nätter i februari 2024
Svar från Jackelin 12 feb. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

6/10 Okej

Sherry

Gillade: Personal och service
Liked the proximity of this location to downtown and conference centre. My maid, Justina, was so polite and very thorough cleaning my room. Marc assisted me with my suitcase which I was grateful since I could not easily carry it down on my own. It was under construction so was very noisy. Didn’t know this when I booked. I only got a message a week prior to my stay it was under construction. Would have been good to know before I paid to stay there extra. They were using a jackhammer right above my room so not relaxing at all. Also when I arrived the clerk didn’t give me the proper wifi address so I didn’t get it till I went down to ask why it wasn’t working. Also I didn’t find out until I checked out after 5 days that there were snacks up on the next floor since there was not a shop. I could have used a little sustenance. It’s all about communication.
Bodde här 1 natt i februari 2024
Svar från Jackelin 12 feb. 2024
Thank you sincerely for taking the time to review your recent stay at the Omni San Diego. We appreciate your diligent and thoughtful feedback. We are always glad to learn of our strengths, as well hear of areas in which we have room for improvement. We will certainly pass along your feedback to our team, and we hope to welcome you back to the Omni in the near future. Warm Regards, Charles Cho.

10/10 Fantastiskt

Mauricio

Reste med familjen
Muy buena ubicación
Bodde här 1 natt i februari 2024
Svar från Jackelin 12 feb. 2024
Muchas gracias por tomarse el tiempo y compartir su mas reciente experiencia con nosotros en el hotel Omni San Diego. Esperamos tenerlos pronto de vuelta. Cordial Saludo, Charles Cho.

10/10 Fantastiskt

Catherine

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great location
Great place to stay centrally located walking distance to a lot of different restaurants downtown San Diego right across the bridge to Petco Park
Bodde här 1 natt i januari 2024
Svar från Jackelin 29 jan. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! It is always wonderful to know when we have exceeded our guests' expectations. We will certainly pass along your kind feedback to our team, and we look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho.

10/10 Fantastiskt

Andrea

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent stay. Too bad they were doing renovations of pool, etc because it was loud during the day when jackhammers.
Bodde här 4 nätter i januari 2024
Svar från Jackelin 29 jan. 2024
Thank you sincerely for taking the time to review your recent stay at the Omni San Diego. We appreciate your diligent and thoughtful feedback. We are always glad to learn of our strengths, as well hear of areas in which we have room for improvement. We will certainly pass along your feedback to our team, and we hope to welcome you back to the Omni in the near future. Warm Regards, Charles Cho.

6/10 Okej

Antonio

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Location
Bodde här 2 nätter i januari 2024
Svar från Jackelin 29 jan. 2024
Thank you very much for sharing your most recent experience at the Omni San Diego! We look forward to welcoming you back to the Omni in the future! Warm Regards, Charles Cho

6/10 Okej

Beau

Bodde här 2 nätter i januari 2024
Svar från Jackelin 20 mars 2024
Thank you for taking the time to share your thoughts on your recent stay at The Omni San Diego. I regret to hear of the shortfalls in our service during your stay and sincerely apologize for failing to meet your basic expectations. I encourage you to contact me directly to further discuss the details of your visit, as we do hope that you will choose to return to our hotel in the future. Warm Regards, Charles Cho.

4/10 Dåligt

Roberto

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
I have stayed in this property quite a few times over the years and it has always been an excellent choice to stay in San Diego. Nowadays, the property is in really bad shape. The hallways on the 17th floor smell of sewage, the carpeting in our room was torn at different locations, the bathroom fixtures and mirrors are corroded and in bad overall condition. Beds are in bad shape, furniture has quite of bit of wear and tear, especially the shelves in the bathroom which really need to be replaced soon. After speaking with the front desk personnel regarding the issue, they informed me that the property is going to be fully remodeled this year. Do not stay there until the remodeling process is complete if you don’t want to be disappointed that you are paying $300 a night for a substandard property.
Bodde här 1 natt i januari 2024
Svar från Ryann B. 28 jan. 2024
I wanted to follow up with you to personally apologize for the experience you had with us on your most recent stay. We take pride in providing the most comfortable and memorable stay to all of our guests and in this case, unfortunately, we failed to do so. I do understand how this could impact your stay and I do want to apologize that we could not address these issues before you departed. We hope you will give us another chance to host you for your next trip to San Diego when our renovations are complete after June 2024.