Thank you for the feedback, we greatly appreciate it, as far as the lobby we do have a restroom for the patrons like yourself that are waiting to check in, we keep it clean, but we always appreciate a reminder. As YOU mentioned our T.V. and Air both worked, after our front desk (who is there 24 hrs a day to help with such issues) showed you hot to use them. The Tv sometimes just needs the "Input" button changed and the air has a switch. The phones ALL WORK, they do NOT however work for LONG DISTANCE calls only local, so unless you are calling a uber or pizza, you cannot call out of the area code. We hope this helps to clear up any issues. We do understand that we might not be the hotel for you and we wish you best in your future travels.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

We absolutely appreciate your comments, as we can learn from all of them, such as to be kind to one another, we are an all inclusive hotel, we accept everyone and although we really want to keep our guests happy and returning, it might be best if you find a hotel that better suits your needs. We appreciate ALL of our STAFF! It is also worth saying that we expect our staff to be friendly and kind to everyone, so we will choose to use this as a teaching moment. Thank you!

Thank you! We appreciate your feedback and business!

Thank you for your rating, we appreciate the comments and business! We hope to see you again in your travels.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you for your feedback, we are disappointed to hear this as we really feel that we went above and beyond to ensure that you had a comfortable stay with us. Without divulging personal details, Upon check in you reserved a room with 2 beds, You mentioned it smelled, (we had several people check for the smell and it seemed fine.) However we want our guests to feel comfortable, so we upgraded your room, for FREE, to a SUITE of which everything WAS WORKING just fine, including the bathroom, Then after occupying the room for some time, there was an issue with the Clogged toilet, so we moved you to yet another room, again to ensure your comfort. At this time you thanked our front desk and said you were taken care of and satisfied. We are now left with this response, so with this response, we must say, we are saddened but understand that we are not the hotel for you and we wish you the best in finding a hotel more suitable to your needs.

Thank you for your business and your feedback, as it helps us to be better, to establish what needs to be done to ensure a quick and easy check in and check out as well as a good stay. We are also sorry that you did not have a better time. Our front desk staff, is well trained, and our hotel was fine, when you checked in, however we do have poilcies put in effect that protect the customer as well as the hotel, meaning, we have been in the industry for many. many years and we understand that sometimes following our rules or policies can be an inconvenience, but again they are for your protection and ours, like a deposit or having a ID that matches you identification and using the CC that was used to make the reservation, these are just a few examples, not that it pertained to what you are talking about, we again, are well trained, we literally never have complaints (you can read our past reviews) about noise or issues with walls being too thin. We do however have a 24 hour front desk and if there is ever a guest being noisy or direspectful, we are happy to ask them to be quiet to ensure that everyone is able to rest. We do not want to lose you as a future guest, but we do understand that everyone has a level of comfort and we undersand if we are not the hotel for you and we wish you the best on your future travels.

Thank you for your rating and especially your patronage,we appreciate both! We wish you safe travels and hope to see you again sometime.

Thank you for your feedback and response. Before, we answer anything, let me just say, on behalf of our hotel, I am very sorry if you ever felt usafe. Our hotel is safe, clean and comfortable and our rooms are maintained. You stayed many days, befire we heard anyting. You did not request to be moved or let us know there were any issues, until your interaction with our clerk. To be clear, at time of check in, when you enter a room, you check it out, to see if it is suitable to your needs and if there is something like as you mentioned the kitchenette sink that is not working, or something else you let us know and we will make sure that we move you to a room that is more suitable room or we fix the issue right away. Our hotel is maintained and clean and comfortable. As far as your interaction with our clerk, we cannot speculate on the interaction and words said, however, we can say that again our hotel is safe and we are very sorry if you felt otherwise, We apologize and wish you the best in your future travels. This will be sent to the owners and we will request a staff meeting to go over this subject. In the future, if anyone feels unsafe, we will do our best to make sure that you get into your room and are locked in. we have corporate as well as family and single travelers that stay with us all the time. Thanks again for bringing this to our attention.

Thank you for your feedback, we are very confused as you made the reservation, which was accepted and you checked and stayed 1 night and checked out and all is well. If you should have any other issues,please speak with our manager, we are happy to help. Thank you for your reservation.

Thank you for your kind and fair words, we greatly appreciate the recommendation and especially your business. We agree our location is pretty central to many san Diego attractions as well as the airport! If your travels should bring you back this way, we hope to welcome you back!

Thank you for your feedback, yes we are a limited service affordable hotel. We just posted a few pictures that are more recent. Thank you for your feedback.!

Thank you for your feedback, we are a little confused as you were not a guest at our hotel, your family was. In fact in regards to cleanliness, your family was very early when requesting check in, (they were wanting to "Check in" at the time of all of our guests "Checking out", from the previous night! Our check in is at 3:00 p.m.) when we mentioned this and explained that the room was not ready, and that it was being cleaned, your family was very happy to come back a little later for check in. They checked in and our front desk had a lovely conversation with them and the same person checked them out and there was nothing but kind conversation. We hope this clears things up

Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!

Thank you for yoru feedback, we will speak to our staff. We are very sorry that you did not have a great stay and we wish you the bes on your future travels.

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you for your feedback, we greatly appreciate it. We have good guests, however like everywhere, there can be someone who gets loud or they might be celebrating or something,but you should never be kept up and that is why we have a 24 hour front desk, please just let us know and we will ask them to be respectful and quiet down! Again we apologize and hope that you will come back and give us another shot!

Thank you for your feedback, we do not understand what "Smock" smells means, however we care about our guests and if anything smells, please let us know as soon as you enter the room so that we can move you and make sure that you are in a room that is suitable to you.

Thank you for the great rating. we are pleased to see that you enjoyed your stay and we hope to welcome you back again in the future!

Thank you for the feedback, and business, we are disappointed to learn we fell short of your expectation and we invite you to speak with our manager to resolve any issues. Thank you again for your business!

While we understand that this might not be the perfect hotel, we have been in business for years and years, and we do our best to create a clean and comfortable environment for our guests, we sometimes can have a small amount of construction going on to help fix or upgrade a room, that might need something taken care of, such as change out an air conditioner or heater or fix a door lock, but this is never done at night, always during the day and to avoid any interruption to the guest. We are a non-smoking hotel and we do not accept pets. We never enter the room without authorization, unless we need to evict someone for non-payment and this rarely happnes. We hope that this is helpful. We also have a pretty quiet family owned hotel and although we rarely ever have any issues, we always welcome anyone calling the authorities if they should ever feel threatened, in addition, we are part of the Wyndham brand and welcome any comments to them as well. Thank you for your past business. We wish you peace moving forward.

Thank you! Yes we are an affordble hotel near the airport and we are very happy to hear that you enjoyed your stay, We recently upgraded many things, so it is great to hear that you were comfortable. We wish you safe travels and hope to see you again sometime!

Thank you for your feedback, we are listening and making changes, we appreciae the feedback and apologize for any inconveniences!

Thank you for the review and your comments, we greatly appreciate both! We have sent a work order to the manager to review the fridge to ensure that it has been checked out and in working condition. We wish you safe travels and hope to welcome you back in the future, if you are in the area.

Dear Rosario,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best regards,Customer Care Team Travelodge Seaworld

Hi Jeniffer, Thanks for time to give us review, sorry to say but your Credit Card was invalid we saw in our system that your credit card declined and when our front desk try to call you for different credit card call got hangup and front desk try again no one pickup phone, you did not show up at property we do have all notes what was happened. Thank you.

Dear Jacques, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for convenient and affordable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to rate our services. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Travelodge San Diego Seaworld on your next visit!Best regards,Customer Care Team Travelodge Seaworld

Dear Crystal, we are sorry to hear that you had such a disappointing experience during your stay. We apologize for the presence of roaches and stained bedding that severely affected your visit. We are incredibly disappointed that we could not welcome and accommodate you comfortably, and we are determined to take serious action for the discrepancies in offering a clean and trouble-free guest experience. Such an experience is not typical of what our guests receive, so we intend to do what's necessary to make our guest experience comfortable and stress-free. Once again, we express our deepest apologies for your troubles and hope to have you back here as a contended guest!Best regards,Customer Care Team Travelodge Seaworld

Dear Anthony, thank you for your kind words, as we are pleased that you had a lovely stay with us. We are delighted that our team provided you with an excellent guest experience at our hotel. We strive to achieve maximum guest satisfaction at Travelodge San Diego Seaworld, and your rating indicates the quality of our facilities and services. We generously offer our hospitality and care to all our guests, so you can always be assured that we will serve you the best of our efforts. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best regards,Customer Care Team Travelodge Seaworld

Hi Elizabeth, we are excited to know that you found our stay quite satisfactory. Thank you for rating our services, but we understand they were not entirely up to the mark. We'll try our best to make up for it on your next visit if you could inform us about what aspect let you down this time at Travelodge San Diego Seaworld. We hope to have you join us again so that we can give you a complete guest experience!Best regards,Customer Care Team Travelodge Seaworld

Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

Dear Elizabeth, we are sorry to hear about the issues you encountered during your stay. We understand the importance of a comfortable and clean room, and we'll take your comments on our windows and bathroom conditions into consideration as we strive to improve our accommodations. Do not hesitate to let us know about any improvements we could bring to our establishment. It was a joyous opportunity to host you during this recent stay, and we would be more than happy if you chose us for your next vacation!Best regards,Customer Care Team Travelodge Seaworld

Dear Guest, we're sorry to hear about your disappointing experience during your stay. We strive to provide clean and comfortable accommodations, and your feedback is concerning. We have notified our team to resolve hygiene concerns as well as any other plumbing issues immediately, as it is a top priority concern for our customers' comfort. As a hotel dedicated to offering a satisfying guest experience to all, we continually try to improve the variety and quality of services that we offer, so thank you for sharing your feedback on these maintenance issues. We can assure you that your next visit will be even more fruitful and fulfilling, so don't forget to let us know and book in advance for a refreshing guest experience!Best regards,Customer Care Team Travelodge Seaworld

Dear Julian, we sincerely apologize for the inconveniences you faced during your stay, especially the difficulty in reaching our front desk and housekeeping. We understand the importance of prompt communication and will work on improving our phone responsiveness. Your feedback about the small pillows and the room condition is valuable, and we'll look into ways to enhance the comfort and aesthetics of our rooms as well.Best regards,Customer Care Team Travelodge Seaworld

Dear Rebecca, we are delighted to hear that our hotel's location and room layout suited your needs, especially with the air conditioner placed away from the bed, providing a peaceful night's sleep. It's wonderful that you enjoyed the option to let in some fresh air through the window. We apologize for the issue with the bathroom fan, and we will address this to ensure a quieter experience for our guests.Best regards,Customer Care Team Travelodge Seaworld

Dear Monica, we are thrilled to see that your experience during your stay was satisfactory. We aspire to deliver a desirable guest experience to each customer who visits our humble hotel for clean and comfortable accommodation. Reviews like yours help us realize that we have succeeded in doing so greatly to an extent. Thank you very much for taking the time to praise our reasonable pricing. You can inform us if any aspects of your visit were unappealing. We hope to see you and serve you better at Travelodge San Diego Seaworld on your next visit!Best regards,Customer Care Team Travelodge Seaworld

Dear Joseph, we appreciate your feedback and apologize for not meeting your expectations. We're committed to maintaining high standards of cleanliness, and your comments will prompt us to ensure a more pristine environment for our guests. We hope to provide you with a more satisfying experience on your next visit.Best regards,Customer Care Team Travelodge Seaworld

Hi Jorge, thank you so much for your precious rating! We are frankly beyond words when guests gift us a 5-star rating for our services. It is a proud moment for our staff members to be granted an honest review that brings out our best efforts to serve customers with maximum comfort. We prevail to provide services on par with peak hospitality standards, and your satisfaction rewards us with pure joy. We hope to host you again on a much-deserved holiday at Travelodge San Diego Seaworld with the finest of our facilities and resources!Best regards,Customer Care Team Travelodge Seaworld

Dear Alyssa, we're grateful for your feedback about the comfort of the bed and updating the safety aspects of our property. However, we apologize for the presence of ants, the non-functional phone, and concerns about the door lock. We take these issues seriously and will promptly address them to ensure a more pleasant stay. Your feedback is valued, and we look forward to improving your guest experience.Best regards,Customer Care Team Travelodge Seaworld

Dear Anna, we are saddened and shocked to hear you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We are sorry that the room conditions and customer service were unsuitable for a satisfactory visit. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best regards,Customer Care Team Travelodge Seaworld

Dear Gautam, we apologize for the maintenance issues you encountered during your stay, such as the broken shower handle and the presence of ants in the bathroom. This is not the level of comfort and quality we aim to provide. Please know that your feedback has been shared with our maintenance team to address these issues promptly and upgrade the quality of our accommodations. Our team hopes to see you and serve you better at Travelodge San Diego Seaworld on your next visit!Best regards,Customer Care Team Travelodge Seaworld

Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

Dear Hector, we are terribly sorry to see your review and learn that we could not satisfy you during your stay at our place. It is deeply disappointing that our accommodation facilities and services did not work well for you. We apologize for all the incompetencies from our end that affected your experience at our hotel. We wish our customers to have a top-notch time when staying with us, so kindly let us know how we can improve the quality and comfort of your stay. We assure you that we will not let you down with poor performance from our side, given a chance to serve you again. Thank you for taking the time to review our stay, and we hope to deliver a memorable stay if you choose to visit us on your next visit!Best regards,Customer Care Team Travelodge Seaworld

Dear Hubert, we appreciate your kind words about our staff and our hotel's proximity to the airport and old town. We apologize for any inconvenience caused by the busy state of our surroundings and poorly maintained room conditions. We will work diligently to address these concerns and provide a more enjoyable experience for our guests.Best regards,Customer Care Team Travelodge Seaworld

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Andrew, we are saddened and shocked to hear that you could not have a peaceful stay at our hotel. It is disappointing that we could not welcome and serve you in a fulfilling manner. We have discussed with the hotel management about taking severe action regarding the issues mentioned in your review. We apologize for everything that derailed your guest experience. We have informed the administration to review your feedback and assess these matters carefully. It is imperative that we do what's necessary to resolve these issues without further delay, and we shall not shy away from improving our facilities and services. Please let us know if we can do anything more to make amends.Best regards,Customer Care Team Travelodge Seaworld

Dear Guest, we are saddened and shocked to hear that you did not have a good time at our hotel. It is hugely disappointing that your time at Travelodge San Diego Seaworld was let down by the noisiness and poor cleaning of your room. We shall soon be upgrading the quality of our rooms with excellent housekeeping and better soundproofing measures to ensure that such incidents do not occur again. We assure you that we will tick all boxes to do right by you, and we hope to have you join us back here on your next holiday to San Diego to make up for the impeccable service we failed to provide this time.Best regards,Customer Care Team Travelodge Seaworld