Bar (på boendet)

Recensioner av BEI San Francisco, Trademark Collection by Wyndham

4 out of 5

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 358 av 954 recensioner" "
8 - Bra i betyg. 211 av 954 recensioner" "
6 - Okej i betyg. 163 av 954 recensioner" "
4 - Dåligt i betyg. 116 av 954 recensioner" "
2 - Väldigt dåligt i betyg. 106 av 954 recensioner" "

7,8/10

Renlighet

8,0/10

Personal och service

6,8/10

Bekvämligheter

7,4/10

Boendets skick och faciliteter

8,0/10

Hållbarhet

Recensioner

6/10 Okej

Johan

Affärsresenär
Gillade: Personal och service och rummets bekvämlighet
Bodde här 2 nätter i oktober 2022
Svar från Hotel Management 24 okt. 2022
Thanks for staying with us!

6/10 Okej

DeShawn

Gillade: Renlighet och personal och service
The staff were very accommodating and friendly. We appreciated the filtered water machine.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Cassandra

Reste med familjen
Gillade inte: Renlighet
Room is dirty- chewing gum on headboard, stained carpet, bathtub dirty and poor drainage
Bodde här 1 natt i maj 2024
Svar från Jacob Greathouse 20 maj 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

4/10 Dåligt

Dina

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
This is not a 4 star hotel.
Bodde här 1 natt i maj 2024
Svar från ~ Dorian 19 maj 2024
Dina, we appreciate you taking the time to review the BEI Hotel. We strive to provide a memorable experience and appreciate your feedback to ensure that we continuously improve our guests' experience. We apologize that your stay fell short of our standards and sincerely hope that you'll give us another opportunity to better serve you when next you visit San Francisco..

10/10 Fantastiskt

Victor

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Our room had a weird stench but nothing we couldn’t overcome!
Bodde här 1 natt i maj 2024
Svar från ~ Dorian 19 maj 2024
Thank you for taking the time to review the BEI, Victor. We are truly pleased that you enjoyed your experience with us and hope to welcome you back soon!

4/10 Dåligt

Caroline

Reste i grupp, Reste med sin partner
Gillade inte: Personal och service
The hotel and especially the rooms are very basic. Not as pictured. The room is furnished very minimal and the carpets seem old and dirty. The hotel is situated in an area with a lot of homeless people. And the staff at the check out could have been more friendly.
Bodde här 1 natt i maj 2024
Svar från Hotel Management 15 maj 2024
Greetings Caroline,Thank you for taking the time to leave feedback on your stay. I am very sorry to hear you did not enjoy your stay. This is not typical experience our guests report, and I apologize your stay felt short. I do hope we see you again in the future for a better experience. Safe travels!

6/10 Okej

Charlotte

Gillade: Renlighet
Bodde här 1 natt i maj 2024
Svar från Hotel Management 15 maj 2024
Thank you for your feedback.Safe travels!

6/10 Okej

Melissa

Reste i grupp
Gillade: Personal och service och bekvämligheter
Good value but very average stay. Had a few problems with our first few rooms (toilet leaking, strong cigarette smells, major stains on carpets, toilet not flushing correctly) and had to move rooms a few times until we got one that was OK. Hotel staff was very kind with helping us move to a different room to stay in. Overall it was good value (our reservation also included free parking) but definitely not my favorite stay in the city.
Bodde här 1 natt i maj 2024
Svar från Hotel Management 15 maj 2024
Hello Melissa,Thank you for taking the time to leave a review. We do hope to see you again next time your travels bring you to San Francisco. Be well,

8/10 Bra

Sarah

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was hoping it would be cleaner. Carpet was stained in several places and the remote had stuff (possibly food) encrusted onto the buttons. But the staff was nice and helpful. The area felt safe as well.
Bodde här 2 nätter i april 2024
Svar från Hotel Management 15 maj 2024
Greetings Shannon,Thank you so much for taking the time to leave a review! we are pleased to hear that you enjoyed your stay with us! take care!

2/10 Väldigt dåligt

Robert

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
The rooms were an absolute disaster, stain carpets, mold all over the bathrooms, because of poor ventilation, and generally not clean
Bodde här 2 nätter i april 2024
Svar från Hotel Management 15 maj 2024
Greetings Robert,Thank you for taking the time to leave feedback on your stay. I am very sorry to hear you did not enjoy your stay. This is not typical experience our guests report, and I apologize your stay felt short. I do hope we see you again in the future for a better experience. Safe travels!

10/10 Fantastiskt

Rob

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
great
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 15 maj 2024
Greetings Rob,Thank you so much for taking the time to leave a review! we are pleased to hear that you enjoyed your stay with us! take care!

6/10 Okej

Brandon

Reste med sin partner
Gillade: Renlighet och boendets skick och faciliteter
Apart from a poor checkin experience (didn’t talk much and swiped my credit card without telling me what I’m being charge or about incidentals) my room was next to the elevators and they need to be greased badly. It was so noisy that I had to sleep with the TV on. Getting comfortable after dinner and drinks, we had to leave the room and go down flights of stairs to evacuate the building and stand in the cold and rain while the fire department inspected. I did not enjoy this stay. I most likely won’t be returning to this hotel.
Bodde här 1 natt i april 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for taking the time review you experience. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you should you find yourself in the area again.

6/10 Okej

Angela, Stockton

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for your feedback! we wish you safe travels ahead!

10/10 Fantastiskt

Mohamed

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Jacob Greathouse 14 apr. 2024
Glad you enjoyed your stay! Hope to do it all again.

2/10 Väldigt dåligt

Bijal, Sayreville

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Väldigt dåligt

al

Reste med familjen
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
There’s homeless filled in the area. The carpet is full of stains and the walls aren’t clean.
Bodde här 1 natt i april 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Väldigt dåligt

Nathan

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Downstairs looks fancy but our room was dirty, had dog pee by the AC, small things were breaking. Our truck didn’t fit in the parking garage so we had to park across the street in a different parking garage. This hotel was also in the hood! Scared it’s going to get broken into overnight.
Bodde här 1 natt i april 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

8/10 Bra

Joshua

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great but was super confused when I wake up to someone opening my door while I’m sleeping and closing it after I said “hello?!?” But besides that the hotel was super clean and staff was super amazing. Definitely recommend
Bodde här 2 nätter i mars 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Väldigt dåligt

Albert

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i mars 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

6/10 Okej

Bin

Reste med familjen
Gillade inte: Renlighet och bekvämligheter
The sink was half clogged and the water drained very slowly . We have to turn off the water faucet after a few minutes for draining . The toilet had non-flushed tissue. Disappointed for this price. I paid $468 for two nights including $56 parking.
Bodde här 2 nätter i mars 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Väldigt dåligt

Jennifer

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

6/10 Okej

Kimberly

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
It was OK. The neighborhood is pretty crappy and the hotel has no amenities and probably needs new carpet. It’s just a weird place.
Bodde här 1 natt i mars 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

10/10 Fantastiskt

Vanessa

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved how the staff were so friendly!
Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your feedback! we wish you safe travels ahead!

8/10 Bra

Dennis

Gillade: Renlighet
Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your feedback! we wish you safe travels ahead!

2/10 Väldigt dåligt

Lai fong

Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your feedback! we wish you safe travels ahead!

2/10 Väldigt dåligt

S

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 3 nätter i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your feedback! we wish you safe travels ahead!

8/10 Bra

Punam

Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was within walking distance to the place my conference was held - California Institute of Integral Studies.
Bodde här 6 nätter i februari 2024
Svar från Jacob Greathouse 13 mars 2024
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco

10/10 Fantastiskt

Jose

Bodde här 1 natt i mars 2024
Svar från Jacob Greathouse 14 apr. 2024
Glad you enjoyed your stay! Hope to do it all again.

10/10 Fantastiskt

Hardy

Bodde här 2 nätter i mars 2024
Svar från Jacob Greathouse 14 apr. 2024
Thank you for your feedback! we wish you safe travels ahead!

10/10 Fantastiskt

Craig

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från Jacob Greathouse 7 mars 2024
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco

4/10 Dåligt

rosaura

Gillade inte: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Jacob Greathouse 7 mars 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

10/10 Fantastiskt

Joseph

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Was pleased with my stay. Had a minor issue with the heater but maintenance came and took care of it in a timely manner and was very nice about it.
Bodde här 1 natt i mars 2024
Svar från Jacob Greathouse 7 mars 2024
Glad to see all wrongs were righted in a timely manner for you Joseph. Please think of us should you be in the area again.

4/10 Dåligt

Andres

Gillade inte: Boendets skick och faciliteter
Bodde här 2 nätter i mars 2024
Svar från Jacob Greathouse 7 mars 2024
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

8/10 Bra

Francisco

Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your feedback! we wish you safe travels ahead!

6/10 Okej

Michelle

Reste i grupp
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Only one elevator was working, room was very basic with stains on the carpet, a lot of things were out of order (ice machine, vending machines, elevators)
Bodde här 1 natt i mars 2024
Svar från Jacob Greathouse 7 mars 2024
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

10/10 Fantastiskt

DOMINIQUE

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Place was nice. More working elevators would be great but the rooms were clean and the city view was great. Front desk staff was extremely helpful. There were some sketchiness going on outside so maybe onsite security would help with that.
Bodde här 1 natt i mars 2024
Svar från Jacob Greathouse 7 mars 2024
Glad you enjoyed your stay Dominique. Please think of us again should you be in our neighborhood again.

8/10 Bra

Tammy

Bodde här 1 natt i mars 2024
Svar från Hotel Management 25 mars 2024
Thank you for your feedback! we wish you safe travels ahead!

8/10 Bra

Kim

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Jacob Greathouse 7 mars 2024
Glad you enjoyed your stay! Hope to do it all again.

8/10 Bra

Michael

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
They’re clearly in the midst on some renovations but once completely done this place will be amazing. It was a nice stay overall but be aware that the location isn’t in the greatest neighborhood. Nevertheless, the hotel was great.
Bodde här 4 nätter i februari 2024
Svar från Jacob Greathouse 7 mars 2024
Thank you for your review Michael. We appreciate your time and feedback, hope to host you again.

4/10 Dåligt

Lucas

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024
Svar från Jacob Greathouse 7 mars 2024
Sorry we failed to impress Lucas, We hope we have the opportunity to change your mind on the next visit.

10/10 Fantastiskt

Gio

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very nice place to stay
Bodde här 1 natt i februari 2024
Svar från Jacob Greathouse 26 feb. 2024
So glad you enjoyed your stay!

10/10 Fantastiskt

Claudia

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff is very friendly and goes above and beyond to be helpful.
Bodde här 2 nätter i februari 2024
Svar från ~ Dorian 19 feb. 2024
We are so pleased that you enjoyed your experience with us! We appreciate you taking the time to review the BEI Hotel and will share your feedback with our staff. We hope you'll stay with us again when next in San Francisco.

8/10 Bra

Fei Li

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
On first glance the room look minimalist elegant. On further inspection it was just minimal. No robe, no full length mirror, and the mattress was so light weight that it tilted whenever my husband sat or lie on one side. Otherwise it seemed clean, although the rug had stains, and it was easy to regulate the temperature and there was sufficient lighting. It was a comfortable enough stay.
Bodde här 1 natt i februari 2024
Svar från ~ Dorian 19 feb. 2024
Thank you for taking the time to review the BEI Hotel San Francisco. We strive to provide a memorable experience and appreciate guests' feedback to ensure that we continuously improve our guests' experience. We sincerely hope that you'll give us another opportunity to better serve you.

2/10 Väldigt dåligt

Erick

Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Not worth $300 a jight
Just a bed and a table with 2 chairs. Carpets looked stained from body fluids. To make matters worse they only have 1 working elevator for the entire building. Not only is it a safety hazard but it took 10 -15 minutes to go up or down
Bodde här 1 natt i februari 2024
Svar från Jacob Greathouse 17 feb. 2024
Thank you for taking the time to provide feedback about your recent stay. I would like to apologies for not exceeding your expectations while staying with us. I will share your comments with my team so we can better ourselves. Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

8/10 Bra

Brandon

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was pretty perfect. Sucks that there was only one elevator working to where the service elevator had to be used. The elevators felt a little unsafe to use, but it is what it is. It's really nice that the Bart station is just a minute walk away. Lots of shops around. Oh and I wasn't able to adjust the temperature in my room so I had to leave it off because it got too cold. tbh i'd book a room there again.
Bodde här 1 natt i februari 2024
Svar från Jacob Greathouse 16 feb. 2024
So glad you enjoyed your stay! Hope to do it again soon, be well!

2/10 Väldigt dåligt

Daisuke

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The area is unwalkable with all of the homeless people doing drugs right outside the door. The lobby is okay, but the rooms are sparse and depressing, especially for $200 a night. In our weeklong stay, only one of four elevators was working and it stopped at every floor in a jerking fashion, sparking the beginning of a fear of elevators for me. it’s just an awful place. Will never be back to the hotel or san Francisco for that matter.
Bodde här 6 nätter i februari 2024
Svar från Jacob Greathouse 16 feb. 2024
Thank you for taking the time to provide feedback about your recent stay.I would like to apologies for not exceeding your expectations while staying with us.I will share your comments with my team so we can better ourselves.Again, my apologies as this isnt who we are or aspire to be.

4/10 Dåligt

Timothy

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bad Business Stay
4 nights. Elevators didn’t work. No ammenities in the evening. Bar closes at 10. Minimal staff. Carpet in hallway and room are atrocious The only thing I had was a room on the terrace that at least I could step out
Bodde här 4 nätter i februari 2024
Svar från Jacob Greathouse 16 feb. 2024
Thank you for taking the time to provide feedback about your recent stay.I would like to apologies for not exceeding your expectations while staying with us.I will share your comments with my team so we can better ourselves.Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.

10/10 Fantastiskt

Forrest

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's a good place to stay for a concert at the Bill Graham Auditorium
Bodde här 1 natt i februari 2024
Svar från Jacob Greathouse 16 feb. 2024
We Love our BGA guests! Hope to do it all again sometime.

6/10 Okej

Verifierad resenär

Reste i grupp
Gillade: Rummets bekvämlighet
Gillade inte: Renlighet och boendets skick och faciliteter
not good
There were bed bugs in our room and we didn’t even notice till it was almost midnight and when we got moved to another room the heater in that room wasn’t working and when we finally got to the third room it was better but the heat wouldn’t stay in the room but at that point it was 1am and we just wanted to sleep. They “upgraded” the room but the only other compensation they did was refund the amenities fee for one day. On the second day out of the four elevators they had only one worked in the entire hotel. It took us almost 10 mins to get the 12th floor and the elevator was doing some terror tower ride experience and kept stopping in the middle of floors. This is the second time I have stayed at this hotel and I will not be going back.
Bodde här 2 nätter i februari 2024
Svar från Jacob Greathouse 16 feb. 2024
Thank you for taking the time to provide feedback about your recent stay.I would like to apologies for not exceeding your expectations while staying with us.I will share your comments with my team so we can better ourselves. Again, my apologies for not hitting our mark and we look forward to redeeming ourselves in the future if your travel plans bring you back to San Francisco.

2/10 Väldigt dåligt

Samantha

Reste i grupp, Reste med sin partner
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
This was one of the worst hotel experiences I have ever had. They have 4 elevators, but only 1 was running- and the safety license expired 5 YEARS ago!!! Being on the 12th floor, I LITERALLY had to wait over 20 minutes to get down to the lobby to grab my DoorDash order and back up. 20 minutes waiting for an elevator that made scary noises, and would drop at every floor even if it wasn’t opening the door. I got so motion sick I wasn’t sure I could take it. The vending machines were completely empty, and the bar was closed. So we were unable to get water, or snacks. No complimentary breakfast, and the cafe offered 3 muffins, 4 croissants, and some dry cereal, yogurt, and cup o noodles. Lots of alcohol available to purchase at 9:30am, but no water or soda available to purchase in the evening. My upgraded room consisted of carpets riddle with coffee stains, and window blinds that were shredded - do they allow pets in this hotel?? Bathroom door was a sliding piece of wood, offering no sound protection from the incredibly loud toilet and shower. No microwave in the room, but there is a shared microwave in the hallway everyone can use if you feel like standing in the hall while waiting for your food to heat up. “City View” gave a beautiful view of the graffiti on top on the neighboring buildings. The floor to ceiling windows provided no ventilation, so the room got super stuffy and uncomfortable. I couldn’t hear the neighbors, but could hear noise from the street from 12flr
Bodde här 1 natt i februari 2024
Svar från Jacob Greathouse 16 feb. 2024
Thank you for taking the time to provide feedback about your recent stay.I would like to apologies for not exceeding your expectations while staying with us.I will share your comments with my team so we can better ourselves.Again, my apologies and we look forward to servicing you in the future if your travel plans bring you back to San Francisco.