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Recensioner av Rodeway Inn South San Francisco Airport

2 out of 5
Rodeway Inn South San Francisco Airport
222 S Airport Blvd, South San Francisco, CA

Recensioner

7,0

Bra

10 - Fantastiskt i betyg. 243 av 1003 recensioner" "
8 - Bra i betyg. 314 av 1003 recensioner" "
6 - Okej i betyg. 209 av 1003 recensioner" "
4 - Dåligt i betyg. 103 av 1003 recensioner" "
2 - Väldigt dåligt i betyg. 134 av 1003 recensioner" "

7,6/10

Renlighet

7,4/10

Personal och service

6,2/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Enkelt och bra
Hotellet är väldigt simpelt men ligger nära flygplatsen. Finns många enkla matställen nära som Tacobell och Denny’s. Rummen är rena men lite slitna dock väldigt bra läge för att ta sig ut på motorvägen in till San Francisco eller två minuter till flygplatsen.
Bodde här 2 nätter i juni 2019
Svar från General Manager 13 juni 2019
Thank you for joining us here at Hotel V during your recent visit to San Francisco. It's great to learn that our prime location and well-maintained rooms were a few positives of your stay and helped make for a convenient visit. Should your journey bring you back to the area, depend on us again for another great experience!

6/10 Okej

Carl-Olof

Gillade: Renlighet
Man får vad man betalar för
Bodde här 1 natt i september 2017
Dear Carl-Olof, It was such a pleasure to host you during your recent trip to San Francisco. Thank you for letting us be a part of your visit and for writing in to share your thoughts. We hope you had enough time to enjoy our beautiful city and look forward to hosting you again next time you are in the Bay Area.

10/10 Fantastiskt

Stefanie, Orlando

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
We stayed here after landing from a red eye. It was exactly what we needed to get rest. It was clean and surprisingly quiet. They even allowed us a late checkout which we appreciated. It’s a short drive to the airport which was very convenient.
Bodde här 1 natt i maj 2024

4/10 Dåligt

Lakeishanal

Affärsresenär
Gillade inte: Bekvämligheter och boendets skick och faciliteter
Front desk was extremely rude about me checking in 45 mins early . I work at night so I simply wanted to take a nap before my shift. Property appears to be a remodeled motel so it definitely still smells like a motel with an odor. It’s very loud due to being next to the interstate and during the day as well there’s constantly ppl yelling and doors be slammed or loud music being played. Over a hour ride with public transportation to the city. Would not rebook.
Bodde här 3 nätter i maj 2024
Svar från Sam 17 maj 2024
SORRY FOR THE INCONVIENCE FACED, WE TRY TO PROVIDE THE BEST CUSTOMER SUPPORT, AND EARLY CHECKIN TOTALLY DEPENDS UPON THE ROOM AVAILABILITY.

6/10 Okej

Laverne

Gillade: Boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från B 14 maj 2024
THANK YOU FOR YOUR RATING

4/10 Dåligt

Carlos

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
NA
Bodde här 2 nätter i maj 2024
Svar från BENNY 11 maj 2024
HELLO CARLOS,We appreciate your rating, but it appears that you had a negative experience during your stay at our hotel. Could you please let us know what went wrong so we can address it?

2/10 Väldigt dåligt

Ianny

Gillade inte: Personal och service
Bodde här 1 natt i april 2024
Svar från SAM 28 apr. 2024
SORRY FOR THE INCONVENIENCE CAUSED, WILL BE HELPFUL WHAT MADE UPTO THE POOR EXPERIENCE SO WE CAN WORK ON THAT.

10/10 Fantastiskt

Ricardo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 1 natt i april 2024
Svar från Sam 28 apr. 2024
THANKS FOR CHOOSING RODEWAY INN.PLEASE VISIT AGAIN.

10/10 Fantastiskt

David

Gillade: Renlighet och personal och service
Staff was amazing
Bodde här 1 natt i april 2024
Svar från Sam 13 apr. 2024
THANKS FOR THE WARM RESPONSE.PLEASE VISIT US AGAIN.

10/10 Fantastiskt

Donita

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great, welcoming staff
Bodde här 1 natt i april 2024
Svar från Sam 7 apr. 2024
THANKYOU AND PLEASE VISIT AGAIN

2/10 Väldigt dåligt

Nguyen

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We got there and they told us they didn’t have hot water. We had to look for a different hotel. We wasted so much time of our trip and couldn’t do what we wanted to visit because of all the wait and inconvenience. Terrible
Bodde här 1 natt i januari 2024
Svar från sam 29 mars 2024
Sorry for the inconvenience, the hot water service has been restored. Thanks.

10/10 Fantastiskt

Parichat

Gillade: Renlighet och personal och service
Bodde här 1 natt i mars 2024
Svar från Sam 30 mars 2024
THANK YOU AND PLEASE VISIT AGAIN.

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Although technically this property is a motel, it is the nicest, cleanest motel you will find likely anywhere in the San Francisco Bay Area. It is definitely better than any other motel in the area, and also beats many other hotels, as well. It has the hardest working staff of just about any property I have ever seen (major Hotel chains included). It is formed in a nice little U-shape, so all parking spaces are visible from the rooms should that be a concern for you. The rates are very fair, nad management and staff are super friendly. I highly recommend a stay here, especially if you are looking for a stay on a budget.
Bodde här 3 nätter i mars 2024
Svar från sam 23 mars 2024
Thanks for the warm response,Will see you on the next visit.Thanks.

8/10 Bra

April

Affärsresenär
No hot water for morning showers (last 2 stays). Put stuff in refrigerator (this last stay) and discovered next morning it wasn’t working. Had to toss items. I like to personally check out, but (just this last stay) no one would answer locked office door after much buzzing. Had to just drop key through slot in door. Rooms were clean and comfortable and price is good.
Bodde här 1 natt i mars 2024
Svar från Sam 16 mars 2024
Thank you for taking the time to share your recent experience at our hotel.Our property had a hot water issue in January and now the issue is resolved. Since the office is closed from 6-7 AM, night window is always open to drop the keys from outside.

10/10 Fantastiskt

April

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från ben 10 mars 2024
Thank you so very much for the 5-star rating we appreciate for taking the time to place the review

8/10 Bra

Khidir Hafidz

Bodde här 1 natt i mars 2024
Svar från sam 29 mars 2024
Thanks and visit again.

10/10 Fantastiskt

Jose

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excelente lugar para descansar
Bodde här 1 natt i februari 2024
Svar från SAM 3 mars 2024
THANKYOU AND PLEASE VISIT AGAIN.

10/10 Fantastiskt

April

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice, clean, and friendly. I will gladly stay there again.
Bodde här 1 natt i februari 2024
Svar från sam 27 feb. 2024
Thanks for staying with us.will await your next stay.

2/10 Väldigt dåligt

David

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff not helpful.
Bodde här 1 natt i februari 2024
Svar från Sam 24 feb. 2024
Thanks David,Let us know more details.

10/10 Fantastiskt

Vismay

Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i februari 2024
Svar från Sam 24 feb. 2024
Thanks Vismay !

4/10 Dåligt

Renato

Bodde här 1 natt i februari 2024
Svar från Sam 24 feb. 2024
Thans Renato

4/10 Dåligt

Prateek

Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
No hot water and the room reeked
Bodde här 1 natt i februari 2024
Svar från Sam 24 feb. 2024
Hi Prateek,It was due to a boiler issue which we resolved, you are welcome again for a better experience.

8/10 Bra

Barbara

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i februari 2024
Svar från Sam 24 feb. 2024
Thnaks Barbara

6/10 Okej

Susan

Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från Sam 24 feb. 2024
Thanks Susan

2/10 Väldigt dåligt

Patricia

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
No hot water! Could not shower, so I had to check out and find another hotel!
Bodde här 2 nätter i februari 2024
Svar från benny 12 feb. 2024
Hi Patricia,Thanks for the feedback.Sorry for the inconvenience.I know we have hot water issue and we were trying to resolve it .

2/10 Väldigt dåligt

Paul

Gillade inte: Personal och service och boendets skick och faciliteter
Non existent service, not once in three days.
No service in three days. No hot water two nights. I checked out early to get out of there.
Bodde här 4 nätter i februari 2024
Svar från benny 12 feb. 2024
Hello, Paul.Thank you for providing feedback. Regarding service, we normally provide room service after two days, and if a guest needs service, they must notify the front desk.Second, we apologize for the hot water issue; we were working to resolve it.

6/10 Okej

Joseph

Gillade: Personal och service
Location & price were ok but needed to change rooms at check in because the carpet was very wet in the original room. Really wasn't up for having to change rooms but the second room was ok.
Bodde här 1 natt i februari 2024
Svar från Benny 12 feb. 2024
Hello Joseph,Thank you for your feedback and sorry for the inconvenience. The carpet was wet because the maintenance guy did the shampoo and it was given mistake to you so we moved you to the other room.

2/10 Väldigt dåligt

Richard

Bodde här 1 natt i januari 2024
Svar från Sam. 5 feb. 2024
It looks like things didn't go as well as they could have, We are interested to have details to improve your experience.

2/10 Väldigt dåligt

William

Affärsresenär, Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I booked this property on the Expedia app. When i arrived at the location that i had already paid for has posted signs stating the property had no hit water available until Monday. I refused to stay at the property after that and am still trying to get a refund from Expedia.
Bodde här 1 natt i januari 2024
Svar från b 30 jan. 2024
Hi,Thank you for your feedback. we apologize for the inconvenience. about the refund I checked my system, it looks like you stayed in hotel room 112 before checking in we already informed the guest about the hot water. If you stayed in the hotel then there is no refund as we inform the guest before checking in into the hotel.

8/10 Bra

Javeria

Gillade: Personal och service
Bodde här 2 nätter i januari 2024
Svar från Benny 30 jan. 2024
Thanks for your rating.Hope to see you again.

2/10 Väldigt dåligt

??

Bodde här 2 nätter i januari 2024
Svar från Sam 22 mars 2024
SORRY FOR THE POOR EXPERIENCE. LET US KNOW THE PROBLEM SO WE CAN FURTHER UPGRADE TO BEST MATCH THE NEEDS THANKS.

4/10 Dåligt

susan

Gillade: Renlighet
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
There was one sign out front that said "Rodeway," but other than that, this was not a Rodeway, and it did not have the quality I was expecting and had usually experienced with Rodeway. The person who I interacted with was not nice and I could not hear him through the small hole in the window he spoke to me through. The heater was loud but it worked well--I was lucky I had brought ear plugs so I could sleep. The other problem was that the water was not hot. I wanted to take a bath but the water was only lukewarm, and I thought that was very unfortunate. I did not like my stay there and I will think twice about staying a ta Rodeway in the future. (Inside the room this hotel called itself "V".) The room was depressing, and in the future I will spend more on hotel stays to avoid that kind of experience.
Bodde här 1 natt i januari 2024
Svar från Sam 22 jan. 2024
We regret your experience.

4/10 Dåligt

Harvey Jezreel

Gillade: Personal och service
Gillade inte: Renlighet
Bodde här 1 natt i januari 2024
Svar från Benny 24 jan. 2024
Thanks for your rating Harvey but no review looks like you were not happy with your stay we apologize if you had any inconvenience during your stay.

8/10 Bra

Elisabeth

Bodde här 3 nätter i januari 2024
Svar från Benny 24 jan. 2024
Thank you for your rating

4/10 Dåligt

Sandra

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
No hot water room assigned was occupied
Bodde här 1 natt i januari 2024
Svar från Sam. 22 jan. 2024
we regret your experience.

6/10 Okej

Abdul

Gillade inte: Bekvämligheter
Average
Bodde här 1 natt i januari 2024
Svar från Sam. 14 jan. 2024
Hello Guest,Thanks for your feedback.

8/10 Bra

NAVID BIN

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall good considering the price
Bodde här 2 nätter i december 2023
Svar från Benny 13 jan. 2024
Thank you for your positive feedback!! We are delighted to hear you enjoyed the stay and we look forward to welcoming you back.

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good very clean room, nice cleaning staff and very kind as well as helpful
Bodde här 1 natt i december 2023
Svar från Benny 13 jan. 2024
Thank you for your positive feedback!! We are delighted to hear you enjoyed the stay and we look forward to welcoming you back.

10/10 Fantastiskt

Alejandro

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i december 2023
Svar från Benny 13 jan. 2024
Thank you for your positive feedback!! We are delighted to hear you enjoyed the stay and we look forward to welcoming you back.

8/10 Bra

Tracey

Gillade: Bekvämligheter
Bodde här 1 natt i december 2023
Svar från Benny 13 jan. 2024
Thank you for your positive feedback!! We are delighted to hear you enjoyed the stay and we look forward to welcoming you back.

8/10 Bra

Socheat

Bodde här 2 nätter i november 2023
Svar från Benny 13 jan. 2024
Thank you for your positive feedback!! We are delighted to hear you enjoyed the stay and we look forward to welcoming you back.

10/10 Fantastiskt

Irma

Bodde här 1 natt i november 2023
Svar från Benny 18 nov. 2023
Thank you for your good ratings it looks like your enjoyed your stay and like the hotel we would be happy to see you again.

8/10 Bra

Analu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i november 2023
Svar från Sam. 15 nov. 2023
Hi Guest,Thanks for your review.

8/10 Bra

Daten

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i oktober 2023
Svar från Sam. 4 nov. 2023
THANKS GUEST

10/10 Fantastiskt

Jose

Bodde här 1 natt i oktober 2023
Svar från Sam. 1 nov. 2023
Thanks

6/10 Okej

Scott

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Good hotel but careful of uber costs to get there.
Very run down hotel,,,,,,,,,,,,,,,But very close to the airport. No shuttle that is the downside and uber/ Lyft want 30 dollars to bring you from the airport to the hotel a total rip off by Uber/ Lyft. With Lyft being the worst. One trip take train to the SFO rental car station from the airport for free. Exit the rental car station and walk to the hotel for free and save the uber money.
Bodde här 1 natt i september 2023
Svar från Sam. 2 okt. 2023
Dear Guest,I think your trip, nothing has worked out for you, from a run-down hotel to uber taxis except a free train ride.Regret for the same.

2/10 Väldigt dåligt

?

Affärsresenär
不好
Bodde här 1 natt i september 2023
Svar från b 29 sep. 2023
Thank you for your rating there's no feedback from you but it looks like your stay was not good in our hotel. we apologize for any inconvenience you had.

2/10 Väldigt dåligt

Alice

Affärsresenär
Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
The property is not well kept. Smelled bad and old. Noisy people in the hotel above. Expensive for the the of hotel it was.
Bodde här 1 natt i september 2023
Svar från Sam. 24 sep. 2023
Hello Guest,Regret for the inconvenience caused due to some issues. If you brought us to our notice earlier we would have taken some action and changed your room, although all the rooms are being examined properly before allocation.

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade inte: Boendets skick och faciliteter
.
Svar från Sam 20 sep. 2023
Hello guest,Thanks for the rating, kindly suggest points to improve upon.

2/10 Väldigt dåligt

Sumitra

Reste med familjen
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This property was not safe to stay for family, lot of homeless people around. Far from city and unsafe place. Place was not clean.
Bodde här 3 nätter i september 2023
Svar från Benny 6 sep. 2023
Hello, SumithraThank you for your input. We apologize for the inconvenience. However, I want to let you know that California is home to a large number of homeless people. San Francisco is the state's primary home for the homeless. You said it wasn't safe for families, however as of now, there have been no incidents in our hotel. They remain under the bridge but don't bother the visitors. Despite our repeated calls to the police, they only came to warn them; the county did not offer them any protection. We apologize once again.