Frukost och middag serveras

Recensioner av Hotel Zelos San Francisco

4 out of 5
Hotel Zelos San Francisco
12 4th St., San Francisco, CA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 595 av 1002 recensioner" "
8 - Bra i betyg. 287 av 1002 recensioner" "
6 - Okej i betyg. 62 av 1002 recensioner" "
4 - Dåligt i betyg. 40 av 1002 recensioner" "
2 - Väldigt dåligt i betyg. 18 av 1002 recensioner" "

9,4/10

Renlighet

9,0/10

Personal och service

8,2/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Gunnar

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great for conference near transports
Great hotel for the area just above Powell station and very close the the conference center. Asked for silent and got it towards a light inner yard. Could just very barely hear police sirens and otherwise silent. The room was functional an all aspects except for that I would like to have a safe in the room.
Bodde här 4 nätter i augusti 2023
Svar från Nathan Lopez, Guest Service Agent 21 aug. 2023
Hello Gunnar,I am very happy to hear that you had a wonderful time at the hotel. It is important to us that we are able to provide you with a comfortable experience. The convenience of Hotel Zelos being in a central location is unparalleled, it is best to take advantage of it when you can! I am glad you were able to get over to Moscone center with ease. We are all glad to know that the room provided you with all the necessary functions and amenities needed for a pleasant stay. I am sorry you did not locate the safe in the room, our safes are in every room in the closets by the doors to the room. I hope you consider to stay with us again the next time you are in San Francisco

10/10 Fantastiskt

Helena

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Superbra!
Hotellet låg bra geografiskt. Stora rymliga moderna rum med bra wifiuttag. Hotelgym av hög standard. Mycket tillmötesgående personal. Vi lånade cyklar flera dagar utan kostnad vilket var väldigt uppskattat av oss.
Bodde här 7 nätter i maj 2023
Svar från Cassidy Arevalo, Front Office Supervisor 9 juni 2023
Jag är så glad att du gillade din vistelse och tyckte att platsen var mycket bekväm! Det är fantastiskt att veta att du tyckte att rummet var mycket tillmötesgående och tyckte om att använda de cyklar som vi har tillgängliga. Vi hoppas att se dig på Zelos igen i framtiden!

8/10 Bra

Basse

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell centralt
Var på konferens på Marriot som ligger mitt emot. Zelos är fint o charmigt och logger centralt. Baren o resturangen är trevlig o gymet är också helt ok. Frukost ingår inte o är dyrt. Rummet var stortoch söngen var väldigt skön. Det tar ca 25 min att gå till Fishermans wharf.
Bodde här 6 nätter i september 2022
Svar från Ben Lau, Front Office Manager 21 sep. 2022
Hello Basse, thank you for taking the time to write us a review. We are centrally located and near the Marriot and Moscone Center which is helpful for conference stays. I'm glad you found the Dirty Habit nice and enjoyed dining there. We hope to see you next time you are in San Francisco at Hotel Zelos!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A nice hotel with friendly staff at a good location. Good 4-star standard. Can't find anything particular that I wasn't satisfied with.
Bodde här 3 nätter i september 2019
Svar från hz 4 okt. 2019
Thank you for choosing Hotel Zelos during your visit to San Francisco. We appreciate the feedback and hope to see you in the near future.

8/10 Bra

William

Reste i grupp
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was extremely nice and helpful but you had to engage with them first.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Ronnie

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great location
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Victor

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good staff. Cleans and pretty convenient. Park valet was very convenient. Luke it so much
Bodde här 1 natt i april 2024

8/10 Bra

Raj, Northvale

Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location and a nice hotel!
Bodde här 4 nätter i april 2024

8/10 Bra

wing

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is nice. The beds are nice and the amenities are good. The surrounding areas has too many bums and makes you not want to stay in the city.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

David, Northport

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
First time here, wasnt sure what the area around Market would be like since i hear about the chaos on the news but it was nothing like the reports. A few homeless here and there but nothing dramatic. The hotel was great, staff really nice, awesome bar on 5th floor and convenient to everything. Ill definitely stay here again when back in 6 months for another work trip.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Ken

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My partner and I are always looking for fun date night hotels in the city. This might be a new favorite for the cost/value. a cool old deco hotel in beautiful condition. Here are some things about the hotel. The Dirty Habit. This is kinda why I came here in the first place, I love this bar, it's got a hip sexy vibe, fantastic bar and just enough food to keep it interesting. The Room. I upgraded to an "executive city view king" which was nice but nothing special, it was spacious enough, the city view isn't anything great because the top floor is only 9, nice little desk area and city space, it did not feel cramped at all. Would have loved if the bathroom had a soaking tub. The bed was nice and comfy. Amenities: Can't really speak to it. We hung out at Dirty Habit and then our room. The Area. This is centrally located part of town, easy to get to everything, but as downtown has suffered so has this are continued to. It's a little dirty, a little shady, homeless and such wandering around. I wouldn't call it unsafe there's just parts of town i'd rather be. Parking: 55 a night valet. OUCH. You can get much better value around if you do some searching on San Francisco parking websites.
Bodde här 1 natt i april 2024

8/10 Bra

Wayne, Antioch

Gillade: Renlighet, personal och service och bekvämligheter
Went opening weekend for the Giants! The staff was super friendly and accommodating, the price for parking was half the price of the Hotel across the street. Not to mention1/4 of the price for room…yes the room was small but it was clean and super quiet. The only problem was only one of the floors ice machine worked. Great Stay! Dirty Habit was a Hidden Gem, Steve was great!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Jonathan

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Amber, Sherman Oaks

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel and super friendly staff . Will be staying here when visiting San Fran
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Jazmin

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Thomas

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very nice. Good rate. The restaurant bar had tons of whiskey option. Exercise room a bit smaller but very functional.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

DAVID

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great time at hotel Zelos. Was quiet and the location was perfect. Definitely recommend!
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

DAVID

Affärsresenär
Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
Very nice rooms and quiet environment. Would book again.
Bodde här 1 natt i mars 2024

4/10 Dåligt

William

Reste med sin partner
Gillade: Renlighet
Gillade inte: Bekvämligheter
Booked through Expedia. Found out about “resort fee” at check-in. They give you a $10 voucher to their restaurant, but fail to tell you it’ll be closed 2 of the 4 nights we stayed. Woke up at 4am to a low battery chirp from the smoke detector. Room service didn’t fill shower gel, ran out on last day. And then upon checkout, not one single question about how was our stay? Will not be staying here again.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

arshan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great hotel. Will book again
Bodde här 8 nätter i februari 2024

10/10 Fantastiskt

Mariah

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very pleased on the atmosphere and customer service. Everything was more than accepted and I was satisfied with the presidential suite upgrade . Definitely coming back .
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Mufeed

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Quite room, clean, specious and great staff
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Jacob

Bodde här 3 nätter i januari 2024

10/10 Fantastiskt

Garth, mammoth lakes

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Love this place! Staff is very accommodating. LOVE the Nespresso machine in the room!
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

George

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very artistic and clean hotel at an affordable price
Bodde här 2 nätter i februari 2024
Svar från Ben Lau, Front Office Manager 13 feb. 2024
Thank you George for leaving a review! I'm very happy you found the hotel artistic and clean, and well priced. We hope to see you at Hotel Zelos!

8/10 Bra

Naoto

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 5 nätter i januari 2024
Svar från Ben Lau, Front Office Manager 11 feb. 2024
Thank you Naoto for a review! We hope to see you at Hotel Zelos again in the future.

10/10 Fantastiskt

desiree

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I was greeted by the staff because I am a VIP member I was kindly upgraded and the room is beyond amazing.
Bodde här 1 natt i januari 2024
Svar från Ben Lau, Front Office Manager 4 feb. 2024
Thank you Desiree for leaving us such a kind review with good scores! I'm very happy you enjoyed the Corner King room you were upgraded to, we try our best to take care of our Expedia VIP members. We hope to see you again at Hotel Zelos when you come back to San Francisco.

6/10 Okej

lisa

Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 5 nätter i januari 2024
Svar från Ben Lau, Front Office Manager 28 jan. 2024
Thank you for leaving us a review Lisa. We hope to see you at Hotel Zelos again.

10/10 Fantastiskt

Nicolas

Reste i grupp, Affärsresenär
Gillade: Renlighet och personal och service
Great hotel, just a few steps away from the convention center.
Bodde här 3 nätter i januari 2024
Svar från Ben 28 jan. 2024
Thank you Nicholas for leaving us a great review with notes! We hope to see you at Hotel Zelos again in the future.

10/10 Fantastiskt

Ever

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Ben Lau, Front Office Manager 28 jan. 2024
Thank you Ever for leaving us a great review! We hope to see you again.

10/10 Fantastiskt

Nigel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Clean, convenient, friendly. No issues. Bathroom fittings are a little tired, but functional
Bodde här 2 nätter i januari 2024
Svar från Front Office Supervisor, Cassidy Arevalo 27 jan. 2024
Thank you Nigel for leaving us a great review. I am happy that you found the room to be clean and the staff to be friendly. We are in a very convenient central location so I am glad you were able to take advantage of that. We appreciate your feedback regarding the bathroom, this will be passed onto the proper departments. I am delighted that you enjoyed your stay and I hope you return to Hotel Zelos the next time you are in San Francisco.

10/10 Fantastiskt

VANDERLEY

Reste i grupp, Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Love it.
It was amazing. The hotel receptionists were very kind and pleasant. The rooms was big, and I got the most basic one. King bed, nice carpet, nice lighting, very quiet and very very (did I said very?) good amenities. The shampoo and conditioner were better than the Wella I had with me. The restaurant was good as well. Well made drinks and delicious food. The localization was a plus because it has a bunch of traditional restaurants nearby and good shopping as well. Definitely worth the price and I would recommend it to anyone.
Bodde här 4 nätter i januari 2024
Svar från Ben Lau, Front Office Manager 24 jan. 2024
Thank you Vanderly for leaving us such a detailed and kind review! I'm very happy you had a lovely stay at Hotel Zelos and found the front desk staff to be very kind and helpful. The rooms we have are on the larger side and very comfortable! I'm so glad that you loved the bathroom amenities and found them better than the ones you brought. We would love to have you come back to Hotel Zelos the next time you are in San Francisco

10/10 Fantastiskt

Howard

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location. Friendly staff
Bodde här 3 nätter i januari 2024
Svar från Ben Lau, Front Office Manager 24 jan. 2024
Thank you Howard for leaving us such a great review! We hope to see you at Hotel Zelos again in the future.

2/10 Väldigt dåligt

Gillian

Reste med familjen, Reste med sin partner
Gillade inte: Personal och service, bekvämligheter och boendets skick och faciliteter
Unfortunately I have to say our stay was incredibly stressful, unprofessional, and disappointing. Due to the hotel being understaffed, and incredibly busy, they left our car in front of the hotel for valet for hours. Since the hazard lights were on, the car unfortunately died. The staff that night did their best to assist, and offered to jump the car that night. Unfortunately that did not happen and no communication was given to the next day staff. Although they promised to jump it when valet came in ant 7am the next day. And again, was not. We ended up having to call AAA the next afternoon. (So my car was parked, dead, on market street all night and morning). Where break ins are obviously frequent. We have attempted to contact their manager, Ben. But he has not returned any calls or emails. And they’ve done nothing to apologize or remedy my car. Since the battery was dead for over 24 hours, I now need a new battery, which will cost more than the room for the night. Huge bummer that we won’t be returning or recommending this place. We live in the Bay Area and are in the city often for events and concerts.
Svar från Ben Lau, Front Office Manager 18 jan. 2024
Hello Gillian, thank you for taking the time to write us a detailed review. I'm very sorry that your stay went less than ideally, we have gone ahead and refunded your 1 night at Hotel Zelos and refunded all charges to your credit card. I also contacted you directly via email with more information and additional compensation. I hope that you will give Hotel Zelos another chance in the future.

8/10 Bra

Paige

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice hotel, the front desk staff was very helpful and we enjoyed the bar/restaurant on the 5th floor.
Bodde här 1 natt i januari 2024
Svar från Ben Lau, Front Office Manager 14 jan. 2024
Thank you for leaving a great review Paige! We hope to see you at Hotel Zelos again.

10/10 Fantastiskt

Tudor Gheorghe

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very good
Bodde här 2 nätter i januari 2024
Svar från Ben Lau, Front Office Manager 14 jan. 2024
Thank you for leaving a great review Tudor! We hope to see you at Hotel Zelos again.

10/10 Fantastiskt

Sergey

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 4 nätter i januari 2024
Svar från Ben Lau, Front Office Manager 14 jan. 2024
Thank you for leaving a great review Sergey! We hope to see you at Hotel Zelos again.

10/10 Fantastiskt

Steven

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Perfect NYE
Loved it , it was very nice. Didn’t get to look at bar or restaurant , took my girl out for new years. Had a blast
Bodde här 1 natt i december 2023
Svar från Ben Lau, Front Office Manager 14 jan. 2024
Thank you for leaving a great review Steven! We hope to see you at Hotel Zelos again.

10/10 Fantastiskt

Dalila

Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Bodde här 1 natt i december 2023
Svar från Ben Lau, Front Office Manager 14 jan. 2024
Thank you for leaving a great review Dalila! We hope to see you at Hotel Zelos again.

10/10 Fantastiskt

Mark

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Ben Lau, Front Office Manager 14 jan. 2024
Thank you for leaving a great review Mark! We hope to see you at Hotel Zelos again.

10/10 Fantastiskt

Jill

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Urban oasis
Zelos is in a great location--close to so many shops and restaurants and museums and public transit to get you wherever you'd like to go. The beds are comfortable, the rooms welcoming, the staff are helpful, and the restaurant is good too.
Bodde här 2 nätter i januari 2024
Svar från Ben Lau, Front Office Manager 14 jan. 2024
Thank you for leaving a great review Jill! We hope to see you at Hotel Zelos again.

10/10 Fantastiskt

Jorge

Bodde här 2 nätter i december 2023
Svar från Front Office Supervisor, Cassidy Arevalo 10 jan. 2024
Thank you Jorge for leaving us a great review! I hope you return to Hotel Zelos the next time you are in San Francisco!

2/10 Väldigt dåligt

Armond

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Front Office Supervisor, Cassidy Arevalo 10 jan. 2024
Thank you Armond for leaving us a review. I am so sorry that your stay did not meet your expectations. I hope you consider Hotel Zelos the next time you are in San Francisco so that we can properly wow you.

10/10 Fantastiskt

nir

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Ben Lau, Front Office Manager 1 jan. 2024
Thank you for taking the time to leave us a review Nir! I hope to see you at Hotel Zelos again in the future.

10/10 Fantastiskt

Juan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They were very friendly and there were many extras added to my stay. Such as a free upgrade in room, free drink and a $10 voucher for their restaurant.
Bodde här 2 nätter i december 2023
Svar från Ben Lau, Front Office Manager 1 jan. 2024
Thank you Juan for taking time out of your day to leave us a great review! I'm glad you found the service at the hotel to be excellent, and that you got an upgrade and drink. We hope to see you at Hotel Zelos again in the future.

10/10 Fantastiskt

Jerome

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great Place and amazing value
Zelos is great value for SF stays. Rooms are nice plus they have great perks for hotels.com members (like free bottle of wine and late checkout). This is our go hotel to for going out in San Francisco
Bodde här 1 natt i december 2023
Svar från Ben Lau, Front Office Manager 1 jan. 2024
Thank you Jerome for leaving us a great review! Our staff try very hard to take care of our guests, especially the Expedia/Hotels.com VIP members like yourself. I'm glad you enjoyed the wine, upgrade and the late check out, we hope to see you at Hotel Zelos again!

10/10 Fantastiskt

Verifierad resenär

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Great hotel! Large, clean rooms, with friendly helpful service
Bodde här 3 nätter i december 2023
Svar från Ben Lau, Front Office Manager 20 dec. 2023
Thank you for leaving us such a great review and score! I'm glad you loved the hotel's large, clean rooms and found the staff helpful. We hope to see you at the Zelos again in the future.

10/10 Fantastiskt

Stewart

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
MOMMA & MOAD Getaway
Very convenient location-museums. Staff as usual very pleasant and helpful. The immediate area around the hotel significantly less directly impacted by the unhoused than what I found on my previous two visits.
Bodde här 2 nätter i december 2023
Svar från Ben Lau, Front Office Manager 20 dec. 2023
Thank you Stewart for leaving us a wonderful review! I'm very happy you loved the interactions with our staff and found the hotel pleasant. We hope that you return to Hotel Zelos again for a 4th visit!

8/10 Bra

Ashtin

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Overall, it was a great experience. My only issue was the cost of the resort fees when the amenities were lackluster. The gym was small and had very little equipment. Aside from that, the room was great and the bar was a good place to get a drink after work.
Bodde här 3 nätter i december 2023
Svar från Ben Lau, Front Office Manager 20 dec. 2023
Thank you Ashtin for leaving us a review! My apologies that you found the gym to be smaller than you like, and found the guest amenity fee expensive. We are adding more functions to the guest amenity fee starting next year, with additional benefits for guests. I'm glad you found the room great and the Dirty Habit to your liking! Dirty Habit has a very large collection of whiskey that many guests find enjoyable. We hope to see you at Hotel Zelos again in the future!

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2023
Svar från Front Office Supervisor, Cassidy Arevalo 20 dec. 2023
Thank you so much for your awesome review! I hope you return to Hotel Zelos the next time you are in San Francisco.