First of all, the staff were fantastic; Rachel in particular was brilliant - she was great to chat to, she had great recommendations, and really made us feel welcome.
The room was exactly what we were looking for as a base in San Francisco, with lots of restaurants nearby and easy access to all of the tourist spots we wanted to visit.
While we were unaware that the restaurant had closed a while before, the breakfast was really convenient and helped us to wake up every morning.
Getting the bar and restaurant reopened would be very useful though as there were times that we wished we could head back to the bar after a long day.