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Recensioner av Residence Inn by Marriott San Francisco Airport/ San Mateo

3 out of 5
Residence Inn by Marriott San Francisco Airport/ San Mateo
2000 Winward Way, San Mateo, CA

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 389 av 632 recensioner" "
8 - Bra i betyg. 170 av 632 recensioner" "
6 - Okej i betyg. 43 av 632 recensioner" "
4 - Dåligt i betyg. 15 av 632 recensioner" "
2 - Väldigt dåligt i betyg. 15 av 632 recensioner" "

9,2/10

Renlighet

9,0/10

Personal och service

8,6/10

Bekvämligheter

8,8/10

Boendets skick och faciliteter

8,8/10

Hållbarhet

Recensioner

8/10 Bra

Verifierad resenär

Frukost ingår.
Små lägenheter med kyl och spis. Perfekt för den som vill laga sin egen mat. Frukost ingår men den är ingen höjdare. Stökigt, bullrigt och smaklöst.
Bodde här 1 natt i oktober 2018
Svar från Matthew Reeve, Operations Manager - Residence Inn, 22 okt. 2018
Dear Anonymous, Your feedback helps us to continue in our mission to provide a great hotel stay. I apologize that the breakfast and atmosphere at breakfast was not to your expectations, and we will try to better. Thank you for taking the time to let us know, and thank you for staying with us. – See you soon, Matthew Reeve, Operations Manager, Residence Inn San Mateo

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och rummets bekvämlighet
For business long stay.
Rymlig lägenhet med bra läge till foster citys företagsparker. Trevlig service. Tråkig frukost.
Bodde här 5 nätter i februari 2018
Svar från Kenneth Wahlstrom 25 feb. 2018
Thank you for taking the time to post a rating. We hope to see you in a near future. Residence Inn TEAM!

6/10 Okej

Daniel

Gillade inte: Boendets skick och faciliteter
Vänlig service och rymlig lägenhet
Nära SFO och vänlig personal. Stort rum
Svar från General Manager 18 feb. 2017
Thank you for your kind review. I will share with my staff and we will work hard to make your next stay even better.

6/10 Okej

Jakub, Stockholm

Gillade: Rummets bekvämlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bra rum ingen service
Bra rum men hotellet hade en motellkänsla. Ingen service och dålig frukost.
Svar från General Manager 8 aug. 2016
Thank you for telling us about your stay. We are currently upgrading our breakfast program, and will have a new breakfast available next week. We are also renovating our hotel, and we will have a new look and feel soon.

10/10 Fantastiskt

Michael, SAN JOSE

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great stay.
Bodde här 1 natt i maj 2024
Svar från The Residence Inn, San Mateo/SFO 24 maj 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is my second stay
Bodde här 1 natt i maj 2024
Svar från The Residence Inn, San Mateo/SFO 20 maj 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

10/10 Fantastiskt

Debra

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Breakfast & parking is included. Wish they had a hot tub or sauna
Bodde här 1 natt i maj 2024
Svar från The Residence Inn, San Mateo/SFO 20 maj 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

6/10 Okej

Nana

Reste med familjen
Gillade: Renlighet
Pros: Room was clean and had everything we needed. Very spacious. Cons: You can hear the neighbors and parking was a little hard to find.
Bodde här 1 natt i maj 2024
Svar från The Residence Inn, San Mateo/SFO 13 maj 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Fantastiskt

Jennifer

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The room is very comfortable and spacious.
Bodde här 1 natt i maj 2024
Svar från The Residence Inn, San Mateo/SFO 8 maj 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

10/10 Fantastiskt

Jennifer

Reste med familjen
Gillade: Bekvämligheter
The staff was very friendly, very accommodating to our request for a ground level room, and check in was super quick!
Bodde här 1 natt i april 2024
Svar från The Residence Inn, San Mateo/SFO 29 apr. 2024
Thank you for taking the time to share about your recent stay. We really appreciate you feedback and hope to welcome you again soon!

10/10 Fantastiskt

Joelle

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Stay was pleasant, room was nice/clean.
Bodde här 2 nätter i april 2024
Svar från The Residence Inn, San Mateo/SFO 22 apr. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Fantastiskt

Mingshu

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från The Residence Inn, San Mateo/SFO 22 apr. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

8/10 Bra

michelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från The Residence Inn, San Mateo/SFO 29 apr. 2024
Thank you for taking the time to share about your recent stay. We really appreciate you feedback and hope to welcome you again soon.

10/10 Fantastiskt

Dennis

Reste med familjen
Gillade: Personal och service och bekvämligheter
The room smelled like some one had smoked in it
Bodde här 1 natt i april 2024
Svar från The Residence Inn, San Mateo/SFO 15 apr. 2024
Thank you for taking the time to share about your recent stay. We are sorry to hear about the smell of smoke, as all of rooms are non-smoking. We appreciate your feedback and hope to welcome you again soon.

10/10 Fantastiskt

Blake, Fresnoc

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från The Residence Inn, San Mateo/SFO 10 apr. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Fantastiskt

Carlos

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Kitchen has everything you need
Bodde här 3 nätter i mars 2024
Svar från The Residence Inn, San Mateo/SFO 4 apr. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Fantastiskt

loron

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Na
Bodde här 2 nätter i mars 2024
Svar från The Residence Inn, San Mateo/SFO 4 apr. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Fantastiskt

Charito

Bodde här 4 nätter i mars 2024
Svar från The Residence Inn, San Mateo/SFO 17 apr. 2024
Thank you so much for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Fantastiskt

Tomonari, Los Angeles

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024
Svar från The Residence Inn, San Mateo/SFO 27 mars 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

8/10 Bra

Vicky

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was good
Bodde här 1 natt i mars 2024
Svar från The Residence Inn, San Mateo/SFO 25 mars 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Fantastiskt

Nicole, mesa

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing experience as always. Beautiful facility. Clean rooms. Very gomfirtsbke
Bodde här 1 natt i februari 2024
Svar från The Residence Inn, San Mateo/SFO 25 mars 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and look forward to welcoming you back again soon.

8/10 Bra

HARI KRISHNA

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Overall good
Bodde här 5 nätter i mars 2024
Svar från The Residence Inn, San Mateo/SFO 22 mars 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

10/10 Fantastiskt

Jim

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent property.
Bodde här 1 natt i mars 2024
Svar från The Residence Inn, San Mateo/SFO 19 mars 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

6/10 Okej

Terrell Deshon

Gillade: Renlighet och personal och service
The internet was horrible. I could not work on my computer with the hotel wifi, and i had to go outside to use my phone. HORRIBLE....
Bodde här 3 nätter i februari 2024
Svar från The Residence Inn, San Mateo/SFO 18 mars 2024
Thank you for taking the time to share about your recent stay. We are sorry to hear you had issues using the complimentary Wi-Fi. We hope you will choose to stay with us again the next time your travels bring you to the area.

10/10 Fantastiskt

Ryan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
I was here to visit my Daughters and grandchildren and the property was centrally located with access to all directions. Check in was easy and no issues throughout the stay.
Bodde här 5 nätter i december 2023
Svar från The Residence Inn, San Mateo/SFO 18 mars 2024
Thank you for taking the time to share about your experience with us. We appreciate your feedback and hope to welcome you again soon.

10/10 Fantastiskt

Donald

Bodde här 1 natt i mars 2024
Svar från The Residence Inn, San Mateo/SFO 1 apr. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to see you again soon.

4/10 Dåligt

Anthony

Bodde här 2 nätter i februari 2024
Svar från The Residence Inn, San Mateo/SFO 20 mars 2024
Thank you for your feedback. We are sorry to hear that your stay was not up to expectations. We hope you will give us another opportunity to provide a flawless experience in the future.

8/10 Bra

Kimberly

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
It was a really lovely place except some homeless folks were staying in one of the rooms and did drugs in the parking lot with another street addict. They also ate at the buffet breakfast. The one who ate at the breakfast buffet were cleaner the the guy out in the parking lot, but It was very disconcerting. Kind of lost my appetite
Bodde här 4 nätter i februari 2024
Svar från The Residence Inn, San Mateo/SFO 28 feb. 2024
Thank you for taking the time to share about your recent stay. Your feedback has been shared with the hotel leadership team so that we can continue to improve. We hope to welcome you back the next time your travels bring you to the area.

10/10 Fantastiskt

Kudura

Affärsresenär
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Great place to stay, provided all the amenities need. Would stay here again.
Bodde här 1 natt i februari 2024
Svar från The Residence Inn, San Mateo/SFO 28 feb. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Fantastiskt

yen giang

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024
Svar från The Residence Inn, San Mateo/SFO 28 feb. 2024
Thank you for taking the time to share about your experience during your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Fantastiskt

Patricia

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från The Residence Inn, San Mateo/SFO 21 feb. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to see you again soon!

10/10 Fantastiskt

Sheena

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i februari 2024
Svar från The Residence Inn, San Mateo/SFO 21 feb. 2024
Thank you for taking the time to share about your experience while staying with us. We are glad to hear that you enjoyed your stay and hope to welcome you again soon!

6/10 Okej

Jeremiah

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Decent but not great.
Someone left a pair of socks in our closet, but apart from that the room was clean. Breakfast was advertised to begin at 6:30 but was not served until 7 so we had to miss it. Decent hotel experience other than those issues.
Bodde här 3 nätter i februari 2024
Svar från The Residence Inn, San Mateo/SFO 20 feb. 2024
Thank you for taking the time to share about your recent stay. We apologize that your stay was not up to your expectations. We hope you will give us another opportunity to provide and even better guest experience on your next visit.

10/10 Fantastiskt

Diane

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Being able to have family in one space is convenient. The bedroom and loft with two bathrooms and full kitchen was great!
Bodde här 2 nätter i februari 2024
Svar från The Residence Inn, San Mateo/SFO 20 feb. 2024
Thank you for taking the time to share about your recent stay. We really appreciate your feedback and hope to welcome you again soon!

10/10 Fantastiskt

Gregory A. Hogge

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice place to stay, if you book via expidia and you have a suffix at the end of your name like me, “II”, it may show that as you last name so they would see you have a room booked. Small thing, that’s it.
Bodde här 2 nätter i februari 2024
Svar från The Residence Inn, San Mateo/SFO 16 feb. 2024
Thank you for taking the time to share about your experience during your recent stay. We do apologize for the confusion with the name at check-in, but are glad to hear you enjoyed your stay! We really appreciate your feedback and hope to welcome you back again soon.

10/10 Fantastiskt

Charity

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
One of the best places we stayed at in the Bay Area. The staff was very nice and accommodating
Bodde här 1 natt i februari 2024
Svar från The Residence Inn, San Mateo/SFO 12 feb. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.

6/10 Okej

Samuel, Richmond

Gillade: Renlighet och personal och service
Bodde här 2 nätter i januari 2024
Svar från The Residence Inn, San Mateo/SFO 12 feb. 2024
Thank you for your feedback. We hope you will give us another opportunity to earn an even higher score on your next visit.

10/10 Fantastiskt

Montserrat

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från The Residence Inn, San Mateo/SFO 12 feb. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and look forward to welcoming you back soon.

10/10 Fantastiskt

Gabriel

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would stay here again
Bodde här 1 natt i februari 2024
Svar från The Residence Inn, San Mateo/SFO 5 feb. 2024
Thank you for taking the time to share about your experience during your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Fantastiskt

Hamilton

Affärsresenär
Gillade: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från The Residence Inn, San Mateo/SFO 5 feb. 2024
Thank you for taking the time to share about your experience during your recent stay. We appreciate your feedback and hope to welcome you again soon.

10/10 Fantastiskt

Cassie

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Super nice!!!
Bodde här 1 natt i januari 2024
Svar från The Residence Inn, San Mateo 29 jan. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you back again soon.

2/10 Väldigt dåligt

Guillermo

Affärsresenär
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Really mad with the service, said it was a 21 place when I’ve been there multiple times while being 18, really disappointed, can’t even get a refund or anything
Bodde här 1 natt i januari 2024
Svar från The Residence Inn, San Mateo 26 jan. 2024
Unfortunately, the minimum age requirement for check-in at this location is 21 years old and that policy is clearly stated. We have no record of you ever previously staying at this hotel going back over 3 years. We also informed you that we would gladly provide you a full refund since you were not able to check-in.

10/10 Fantastiskt

Benjamin

Bodde här 1 natt i januari 2024
Svar från The Residence Inn, San Mateo 25 jan. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

10/10 Fantastiskt

EDWIN

Affärsresenär, Reste med familjen
Bodde här 1 natt i januari 2024
Svar från The Residence Inn, San Mateo 25 jan. 2024
Thank you for taking the time to share about your recent stay. We appreciate your feedback and hope to welcome you again soon!

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och rummets bekvämlighet
Bodde här 28 nätter i december 2023
Svar från The Residence Inn,. San Mateo/SFO 10 jan. 2024
Thank you for taking the time to share your feedback. We hope you will visit again soon and give us an opportunity to earn an even higher score on your next stay.

10/10 Fantastiskt

Ignacia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I love how clean and gorgeous my room felt like home away from home everything was spotless and convenient, staffs provided excellent customer service and professionalism. I'll definitely recommend and stay everytime I visit.
Bodde här 2 nätter i januari 2024
Svar från The Residence Inn, San Mateo/SFO 9 jan. 2024
Thank you for taking the time to share your feedback. We are glad you enjoyed your stay and hope to welcome you again soon!

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Highly Recommended
Great place to stay. The staff are all friendly and helpful. The rooms are well equipped particularly if you want to cook, snack, or just have a coffee or beverage.
Bodde här 4 nätter i december 2023
Svar från Residence Inn, San Mateo 5 jan. 2024
Thank you so much for taking the time to share your feedback. We are so glad to hear that you enjoyed your stay and we hope to welcome you again soon!

8/10 Bra

Janice

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Only had room cleaning once in the 6 days we were there however, it was during the holidays
Bodde här 6 nätter i december 2023
Svar från Residence Inn, San Mateo 4 jan. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back again soon.

2/10 Väldigt dåligt

Daniela

Bodde här 3 nätter i december 2023
Svar från Residence Inn, San Mateo 4 jan. 2024
Thank you for taking the time to share your feedback. We hope to welcome you back again soon.

10/10 Fantastiskt

shalonda

Reste med familj och småbarn, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i december 2023
Svar från Residence Inn, San Mateo 27 dec. 2023
Thank you for staying at the Residence Inn, San Mateo.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!Once again, we appreciate you taking the time to share your feedback and for completing the survey.We hope to welcome you again soon.