kitchen staff kept removing plates when unfinished, left my table on one occasion to top up my coffee, I was gone no more than a minute, I returned to find the toast that I had just had to queue up for had gone, the table cleared and the cigarettes I'd left to indicate I hadn't left were in the hand of the cleaner who was walking away. I was stuck in an lift with 6 others and no air-con for twenty minutes. The fairly poor room air-con was continually leaking onto the room floor, I could hear everything from the room next door.
House maids were exceptional and very pleasant. Overall, hotel a bit tired.