Exteriör

Recensioner av Aloft Santa Clara

3 out of 5
Aloft Santa Clara
510 America Center Ct, San Jose, CA

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 667 av 1001 recensioner" "
8 - Bra i betyg. 184 av 1001 recensioner" "
6 - Okej i betyg. 75 av 1001 recensioner" "
4 - Dåligt i betyg. 32 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 43 av 1001 recensioner" "

9,2/10

Renlighet

9,2/10

Personal och service

8,6/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,2/10

Hållbarhet

Recensioner

8/10 Bra

Joseph

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Aloft was a great stay and would definitely stay again. The room was clean and the surrounding area was very clean. Wish there was more staff there just a small wait since there is only one person working the desk. But super friendly and helpful
Bodde här 2 nätter i april 2024
Svar från Customer Service 24 apr. 2024
Joseph, thank you for your supportive feedback about your stay at Aloft Santa Clara. We're delighted to hear that our pristine accommodations and the cleanliness of the surrounding area met your standards. We acknowledge your comments about the slight wait time at the reception and will certainly pass your feedback to our team. Looking forward to welcoming you back soon.

10/10 Fantastiskt

Danny

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The aloft hotels have a unique "vegas" type feel to them. The style and atmosphere really sets the mood. The Bar tender Hector was awesome and according to multiple guest at the bar has a reputation for being a stand up guy. Overall a very welcoming stay!
Bodde här 1 natt i april 2024
Svar från Customer Service 24 apr. 2024
Danny, thank you for sharing your experience about your stay at Aloft Santa Clara. We're pleased you enjoyed our distinctive ambiance and enthusiastic bar service from our highly-regarded team member, Hector. We're thrilled to hear that your stay was welcoming. We look forward to welcoming you back soon!

10/10 Fantastiskt

Dominique

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I like the funky artwork and the cleanliness
Bodde här 3 nätter i april 2024
Svar från Customer Service 15 apr. 2024
Dominique, it's wonderful that you appreciated the unique artistry and neatness at Aloft Santa Clara. We strive to create an atmosphere that is as distinctive and delightful as our guests. Your compliments are very much appreciated. We look forward to welcoming you back on your next visit.

2/10 Väldigt dåligt

Brady

Bodde här 1 natt i mars 2024

8/10 Bra

Gabriel Lacerda

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
.
Bodde här 1 natt i april 2024
Svar från Customer Service 8 apr. 2024
Gabriel, your feedback is greatly appreciated. We are thrilled to know you had a pleasant stay at Aloft Santa Clara. We thank you for choosing us and look forward to welcoming you back in the future.

10/10 Fantastiskt

Rajesh Kanna

Gillade: Renlighet och boendets skick och faciliteter
Okay
Bodde här 1 natt i mars 2024
Svar från Customer Service 2 apr. 2024
Rajesh, while your feedback is succinct, we appreciate it. We hope your stay at Aloft Santa Clara met your expectations and we look forward to offering you the same standard of service during your next visit.

10/10 Fantastiskt

Yan

Reste med familjen, Reste med husdjur
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very Comfortable and convenient stay, nice staff
Bodde här 2 nätter i mars 2024
Svar från Customer Service 4 apr. 2024
Yan, it's wonderful to know you found your stay at Aloft Santa Clara both comfortable and convenient. We're truly glad that our team members were able to make your visit even more enjoyable. We hope to welcome you back very soon.

6/10 Okej

Seon

Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
It’s not a quiet place and $15 per night for parking lots fee is little over ridiculous
Bodde här 3 nätter i mars 2024
Svar från Customer Service 31 mars 2024
Seon, your feedback is important to us. It seems you experienced some disturbances during your stay, and for that, we extend our sincere apologies. Regarding parking fees, we aim to be as transparent as possible when it comes to any charges. We thank you for bringing this to our attention and please know your review will be shared with the team to look into all your points. We hope you consider staying with us again in the future.

8/10 Bra

Austin

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything about this property was really awesome. I really enjoyed the vibe and the layout of the hotel. The only things I didn’t like were the shower pressure, and temperature. The temperature was lukewarm and the pressure was nonexistent. Great view and amenities!
Bodde här 1 natt i mars 2024
Svar från Customer Service 21 mars 2024
Austin, we're delighted to hear that you relished the ambiance and structure of the Aloft Santa Clara. However, we noted your concerns regarding the shower's temperature and pressure. The comfort and satisfaction of our guests are of utmost importance, and we continually work to improve based on our guest's feedback. It's great that you found the view and amenities to your liking! We'd love to welcome you back in the future for an even better experience.

10/10 Fantastiskt

Charlie

Reste i grupp, Affärsresenär, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was very pleasant stay! Staff was very nice also very quiet!
Bodde här 3 nätter i mars 2024
Svar från Customer Service 19 mars 2024
Charlie, we're thrilled to hear about your enjoyable experience at Aloft Santa Clara. It's great news that our team members made a positive impression and that you appreciated the serene atmosphere. We hope to see you again soon!

10/10 Fantastiskt

Luz

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good place I like it
Bodde här 1 natt i mars 2024
Svar från Customer Service 18 mars 2024
Luz, thanks for your kind words! We're delighted to know you enjoyed your stay at Aloft Santa Clara. Your satisfaction is our ultimate reward. We're looking forward to welcoming you back on your next visit.

10/10 Fantastiskt

Diana

Bodde här 1 natt i mars 2024
Svar från Customer Service 1 apr. 2024
Diana, it's terrific to see your highest rating for Aloft Santa Clara. We hope your stay was as delightful as your rating suggests and we eagerly anticipate your return for another exceptional experience. Thank you for promoting us on Expedia.

10/10 Fantastiskt

Julio

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Place was very clean
Bodde här 2 nätter i mars 2024
Svar från Customer Service 12 mars 2024
Julio, we appreciate your feedback. It's wonderful to hear you found Aloft Santa Clara exceptionally clean. Our team members strive to ensure a comfortable and immaculate environment for our guests. Looking forward to welcoming you back in the future!

10/10 Fantastiskt

Janice, Azle

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Location was great and facility is clean
Bodde här 1 natt i mars 2024
Svar från Customer Service 12 mars 2024
Janice, it's wonderful to know you enjoyed your stay at Aloft Santa Clara. We're pleased our prime location was beneficial to you and our level of cleanliness met your expectations. We hope to welcome you back again in the future for another satisfying experience.

10/10 Fantastiskt

Lizeth

Bodde här 1 natt i mars 2024
Svar från Customer Service 1 apr. 2024
Lizeth, it's great to see that you've had a top-notch experience at Aloft Santa Clara. We appreciate you choosing us for your stay, and we would love to host you again in the near future. Thank you for sharing your rating!

8/10 Bra

Maricel

Bodde här 2 nätter i mars 2024
Svar från Customer Service 1 apr. 2024
Thank you for taking the time to share your review with us, Maricel!It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Aloft Santa Clara. Thank you and have a wonderful day!

8/10 Bra

Patrick, Santa Rosa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Clean and professional. Staff are freindly and helpful. Wish there were more options at the lobby store but not a big deal. Kitchen food was decent and delicious. Gym is top notch and also coems with a filtered dispenser. Love the room layout, somethign fresh and different than what im used to seeing. Not much around the immediate area in terms of dining but dining options are probably a 10-15 min drive. Would definitely recommend!
Bodde här 1 natt i mars 2024
Svar från Customer Service 11 mars 2024
Patrick, we're thrilled to hear you had an enjoyable experience at Aloft Santa Clara. Our team members are committed to providing friendly and helpful service, and it seems they hit the mark during your stay. We take note of your feedback regarding our lobby store, as we’re always seeking ways to enhance guest experiences. We're pleased that you appreciated our unique room layout, top-tier gym facilities and scrumptious kitchen offerings. While we understand the desire for close-by dining options, we do hope the short drive was manageable. Your recommendation is a testament to our effort to provide superior service. Looking forward to welcoming you back in the future!

10/10 Fantastiskt

Annissa

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i februari 2024
Svar från Customer Service 28 feb. 2024
Thanks for the fantastic rating, Annissa!It's outstanding we could exceed your expectations during your stay at Aloft Santa Clara. We're all looking forward to your next stay with us.

6/10 Okej

Sovrin

Reste med familjen
Gillade inte: Renlighet, personal och service och bekvämligheter
Clean and safe hotel. However, they didn’t clean up the room during the second day. Reception didn’t answer. Overall can be better.
Bodde här 2 nätter i februari 2024
Svar från Customer Service 21 feb. 2024
Sovrin, it's good to know you found the hotel to be clean and secure. We regret to hear, however, about any inconsistencies you experienced in room maintenance and communication with our front desk. This isn't the kind of experience we strive to provide. We would greatly appreciate an opportunity to better serve you in the future and to ensure an improved stay.

10/10 Fantastiskt

Robin

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff was amazing so nice and always helpful, all of them the front desk was great
Bodde här 3 nätter i februari 2024
Svar från Customer Service 21 feb. 2024
Robin, it's truly delightful to hear about your exceptional experience at Aloft Santa Clara. Your kind words regarding our helpful and accommodating team at the front desk are genuinely appreciated. We're thrilled you noted their effort in ensuring your comfort. Can't wait to have you back soon for another wonderful visit.

10/10 Fantastiskt

rosario

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very clean! Thank you!
Bodde här 1 natt i februari 2024
Svar från Customer Service 22 feb. 2024
Rosario, thank you for choosing Aloft Santa Clara and for your wonderful feedback. It's a delight to hear our efforts to maintain a clean environment were appreciated. We look forward to welcoming you back on your next visit.

10/10 Fantastiskt

Raymond

Bodde här 1 natt i februari 2024
Svar från Customer Service 21 mars 2024
Raymond, it's fantastic to see your high rating for Aloft Santa Clara. We sincerely appreciate it and look forward to welcoming you back on your next visit.

10/10 Fantastiskt

Kenia

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
enjoyed my stay
Bodde här 1 natt i februari 2024
Svar från Customer Service 12 feb. 2024
Kenia, it's fantastic to hear that you enjoyed your stay at Aloft Santa Clara. Keeping guests satisfied is our top priority, and we're thrilled your experience reflects this. We look forward to welcoming you back during your next visit!

10/10 Fantastiskt

Jeremy

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was friendly and professional as soon as you walk in. Very informative and accommodating. I will only book with Aloft in the future. Great hotel.
Bodde här 1 natt i februari 2024
Svar från Customer Service 11 feb. 2024
Jeremy, your review has made our day! We're thrilled you had a remarkable encounter with our professional team members at Aloft Santa Clara as soon as you walked in. It's delightful to know how much you appreciated our informative and accommodating nature. Your plans to only book with us in the future are nothing short of the highest commendation. We eagerly anticipate welcoming you back to our wonderful hotel.

2/10 Väldigt dåligt

Shelby Cher

Reste med familj och småbarn
Our Room was leaking from the storm. We mentioned it to hotel staff and they offered to change our room. We proceeded to try 3 additional rooms all of which were severely leaking water onto the desk attached under the window. Room was cold and wet smelling for the trip. Hotel property and Expedia refused to help with a refund for these circumstances. We used over 15 towels to keep the water under control.
Bodde här 3 nätter i februari 2024
Svar från Customer Service 6 feb. 2024
Shelby, we genuinely regret to learn about the issues you encountered during your stay, especially with regard to the water leaks in the multiple rooms. We understand your disappointment and please know it is never our intention to have guests face such discomfort. Although we had offered alternative accommodations, we realize this didn't fully meet your expectations. We're truly sorry for any inconvenience caused and we are focusing on addressing these areas to avoid such future occurrences.

10/10 Fantastiskt

Seth

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome hotel !
Bodde här 1 natt i februari 2024
Svar från Customer Service 5 feb. 2024
Seth, it's fantastic to read your positive feedback about the Aloft Santa Clara. We're delighted to know that we exceeded your expectations. We appreciate your kind words and hope to serve you again in the not-too-distant future.

10/10 Fantastiskt

Monique

Reste med familj och småbarn, Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
They have good soap that doesn’t dry your skin out. The bed sheets were clean and fresh and no stains or bugs on mattress.
Bodde här 1 natt i februari 2024
Svar från Customer Service 4 feb. 2024
Monique, it's great to hear you enjoyed essential items such as our specialty soap and the fresh, clean linens at Aloft Santa Clara. We aim to provide all our guests with a comfortable and problem-free stay. We'd be delighted to welcome you back, should your travels bring you back to our area.

10/10 Fantastiskt

Justin, Lindsay

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
NFC Championship weekend, accommodations for both home and away teams within walking distance from stadium. Staying here every time
Bodde här 1 natt i januari 2024
Svar från Customer Service 1 feb. 2024
Justin, thank you for sharing your favorable experience at Aloft Santa Clara. We're thrilled to hear you appreciated the convenient location for significant sports events. Your continued trust in us means a lot and we can't wait to welcome you back for your next visit.

8/10 Bra

David

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Customer Service 1 feb. 2024
David, thank you for your high rating of Aloft Santa Clara. We appreciate your support and hope to see you again soon for another exceptional stay.

4/10 Dåligt

Bryan

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Customer Service 1 feb. 2024
Bryan, it seems your recent stay didn't meet your expectations and we sincerely regret to hear that. We highly value your feedback and would appreciate learning more about how we can improve. We hope you'll give us the opportunity to turn your experience around during a future visit.

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The hotel was nice and clean. My one complaint is the bed, as it was not comfortable.
Bodde här 1 natt i januari 2024
Svar från Customer Service 28 jan. 2024
Thank you for sharing your experience. It's encouraging to hear that you valued the cleanliness of Aloft Santa Clara. However, we regret to hear about your discomfort with the bed. Your comfort is paramount, so we hope you'll give us another chance to provide an experience more attuned to your preferences. We value your feedback and look forward to welcoming you back.

6/10 Okej

Alex

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Wi-Fi was down our entire stay, couldn’t work due to it. Overall the hotel was great, can’t complain.
Bodde här 2 nätter i januari 2024
Svar från Customer Service 28 jan. 2024
Alex, it's unfortunate to hear about the issue you encountered with the Wi-Fi during your stay. We understand how essential a reliable connection is, especially for work. On a brighter note, it's encouraging to hear that you considered the overall experience at Aloft Santa Clara to be positive. We'll ensure proper maintenance is imposed for uninterrupted services in the future for a smoother experience. We look forward to welcoming you back soon.

8/10 Bra

Matthew

Reste med familjen
Gillade: Renlighet och personal och service
There were NO washing or drying machines available to the guests. This made things difficult as I had to take time from my vacation to go find a laundromat and wash clothes.
Bodde här 6 nätter i januari 2024
Svar från Customer Service 26 jan. 2024
Matthew, thank you for taking the time to share your insights. While we appreciate your understanding, we recognize the concern you had about the laundry facilities. We hope that despite this, the other unique aspects of Aloft Santa Clara made for an enjoyable stay. We look forward to welcoming you back and offering an even better experience.

6/10 Okej

Littley

Bodde här 3 nätter i januari 2024
Svar från Customer Service 25 jan. 2024
Littley, thank you for taking the time to rate your recent stay. We see there's room for improvement and appreciate your feedback. Our team at Aloft Santa Clara continuously strives to exceed guest expectations and we hope to have the opportunity to do so during your next visit.

10/10 Fantastiskt

Allison

Reste i grupp, Affärsresenär, Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2024
Svar från Customer Service 25 jan. 2024
Allison, thanks for the five-star rating! We're thrilled to read that Aloft Santa Clara met your expectations. We hope to welcome you back in the future.

2/10 Väldigt dåligt

Susana

Bodde här 2 nätter i januari 2024
Svar från Customer Service 25 jan. 2024
Susana, we notice you've left a rating without any comment. We always aim for guests to have a pleasant stay with us. If you had any specific issues during your stay, we would appreciate the opportunity to hear about them so we can continuously improve. Thank you for taking the time to rate your stay.

10/10 Fantastiskt

Nicholas

Reste med sin partner
Staff was friendly & helpful with changing our stay number of nights upon check in.
Bodde här 3 nätter i januari 2024
Svar från Customer Service 24 jan. 2024
Nicholas, how wonderful to know you had a positive experience at Aloft Santa Clara. It's always pleasing to hear that our team members were able to assist in adjusting your stay to meet your needs. Thanks for choosing us as your accommodation. We hope to see you again in the future!

10/10 Fantastiskt

claudia

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It's was nice , clean . But they close to early the food lounge at 10:00 pm .
Bodde här 1 natt i januari 2024
Svar från Customer Service 23 jan. 2024
Claudia, it's fantastic to know that you appreciated the cleanliness of Aloft Santa Clara and found your stay pleasant. We have carefully noted your feedback about the food lounge hours and it's definitely something we will consider. We hope to have the opportunity to serve you again soon.

10/10 Fantastiskt

Andrés

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024
Svar från Customer Service 24 jan. 2024
Andrés, thank you for your top rating of Aloft Santa Clara on Expedia. We're delighted to know that you had a wonderful experience. We look forward to welcoming you back in the near future.

2/10 Väldigt dåligt

Tracy

Bodde här 1 natt i januari 2024
Svar från Customer Service 11 feb. 2024
We appreciate the feedback, Tracy.It's unfortunate you had such challenges during your time with us. We regret that we couldn't provide you with a perfect experience. We do hope you give us another opportunity to demonstrate the high standard of service we're accustomed to providing.

8/10 Bra

Babatunde

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
The pool was out of service but the receptionist still told me it was open. Talk about being sent on a wild goose chase
Bodde här 1 natt i januari 2024
Svar från Customer Service 19 jan. 2024
Babatunde, thank you for your feedback. We're genuinely disheartened to hear about any confusion regarding the pool status. It's critical for our team members to provide accurate information. We'll certainly be addressing this to ensure it doesn't happen again in the future. Despite this, we hope your stay at Aloft Santa Clara was otherwise enjoyable and we look forward to an opportunity to serve you better.

10/10 Fantastiskt

Katja

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We where in santa clara for a cheer comp. I feel that your hotel is a great value. Which is what I look for when we are in Comp season. Thank you.
Bodde här 1 natt i januari 2024
Svar från Customer Service 16 jan. 2024
Katja, we're thrilled to learn that you found Aloft Santa Clara to be excellent value, particularly during the competition season. It's always delighting to ensure our guests enjoy their stay when attending local events. We appreciate your kind words and look forward to hosting you again.

10/10 Fantastiskt

Felix

Bodde här 1 natt i januari 2024
Svar från Customer Service 17 jan. 2024
Thank you for the great rating, Felix!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Aloft Santa Clara! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Fantastiskt

Duy

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 2 nätter i januari 2024
Svar från Customer Service 17 jan. 2024
Duy, it's wonderful to know you had a fantastic stay at Aloft Santa Clara. The team truly appreciates your high rating. We're looking forward to the chance to welcome you back.

10/10 Fantastiskt

Maritza

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i januari 2024
Svar från Customer Service 16 jan. 2024
Maritza, thank you for taking the time to rate your stay at Aloft Santa Clara. We're elated that your experience was satisfactory and hope our innovative vibe and friendly team members had an impact on your stay. We eagerly await the next opportunity to serve you again soon.

4/10 Dåligt

shivani

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Customer Service 15 jan. 2024
Shivani, we appreciate your feedback.We strive to offer our guests quality service and comfort. However, it's unfortunate that your stay with us was anything less than perfect. We'd love to see you again in the future to share a more positive experience with you.

8/10 Bra

Frank

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024
Svar från Customer Service 15 jan. 2024
Frank, thank you for rating Aloft Santa Clara. We're pleased you chose us for your stay and hope your experience met your expectations. We would be honored to welcome you back in the future to further elevate your stay.

2/10 Väldigt dåligt

Matthew

Bodde här 1 natt i januari 2024
Svar från Customer Service 12 jan. 2024
Matthew, it's disappointing to learn we did not meet your expectations with your recent stay. Your input is important to us and we truly value guest feedback as it helps us improve. Please consider giving us another chance in the future to better serve you. Thank you and safe travels.

10/10 Fantastiskt

Raul

Bodde här 2 nätter i januari 2024
Svar från Customer Service 31 jan. 2024
Raul, we're thrilled to note the perfect rating for Aloft Santa Clara! It's wonderful that you had such a fantastic experience. We hope to have the pleasure of your company again soon.

10/10 Fantastiskt

RUDOLPH

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Well appointed room
Bodde här 1 natt i januari 2024
Svar från Customer Service 13 jan. 2024
Rudolph, it's a delight to read about your positive experience at Aloft Santa Clara. The dedication we put into each room's furnishings is appreciated by valued guests like you. We hope to continue being your choice for a well-appointed stay.