Presentbutik
Se tillgänglighet

Recensioner av Balmoral Hotel San José CR, Historic District

3.5 out of 5
Balmoral Hotel San José CR, Historic District
Central Ave, between 7th and 9th St, San José, San Jose

Recensioner

8,0

Väldigt bra

10 - Fantastiskt i betyg. 383 av 1000 recensioner" "
8 - Bra i betyg. 355 av 1000 recensioner" "
6 - Okej i betyg. 166 av 1000 recensioner" "
4 - Dåligt i betyg. 50 av 1000 recensioner" "
2 - Väldigt dåligt i betyg. 46 av 1000 recensioner" "

8,8/10

Renlighet

8,6/10

Personal och service

7,6/10

Bekvämligheter

8,0/10

Boendets skick och faciliteter

7,8/10

Hållbarhet

Recensioner

8/10 Bra

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i december 2021

10/10 Fantastiskt

Heidi

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
A nice hotel just in the middle of San Jose.
Bodde här 2 nätter i december 2019
Svar från Yulissa 16 jan. 2020
Good afternoon, Heidi i hope you are doing great Thank you so much for your comment. We appreciate it. It's good to know you had a pleasant stay in our Hotel. Hope you can visit us soon one more time. Regards.

10/10 Fantastiskt

Susanne

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Fint o fräscht hotell, stort rum. Trevlig personal.
Bodde här 1 natt i januari 2020
Svar från Yulissa 15 jan. 2020
Good morning, Mrs.Susanne I hope you are doing great Thank you so much for your comment we appreciate it. It's good to know you had a pleasant stay in our Hotel. Hope you can visit us soon one more time. Regards.

8/10 Bra

Kenth

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell mitt i stan
Fint hotell mitt i San Jose. Bra restaurang i en mysig miljö. Fin frukost.
Bodde här 2 nätter i december 2019
Svar från Yulissa 9 jan. 2020
Good morning, Mr. Kenth I hope you are doing great Thank you so much for your comment we appreciate it. Have an excellent day! Regards.

8/10 Bra

Jenny

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bra hotell mitt i city.
Bra hotell mitt i centrala San José. Frukostbuffén var mycket bra. 10-15 minuters promenad till busshållplatsen där direktbussarna till Manuel Antonio utgick ifrån.
Bodde här 1 natt i mars 2019
Svar från Yulissa 23 mars 2019
Good morning, Mrs. Jenny Thank you so much for your comment. We appreaciate it. That's correct, we are located right in the center of San Jose close by lots of museums and theathers and so on. Hope you can visit us soon one more time. Regards.

6/10 Okej

Verifierad resenär

Gillade inte: Boendets skick och faciliteter
hotellet var ganska dålig standard, dom byggde om på delar. San Jose var väl lite av en besvikelse, slummigt.

6/10 Okej

Erik

Gillade: Renlighet och rummets bekvämlighet
Decent hotel
Perfectly fine for a short stay in central San Jose!
Svar från General Manager 4 okt. 2016
Thank you for taking the time to write a review. Best regards, Alessandra

6/10 Okej

Tomas, Uppsala

Bäst före datum passerat
Ett hotell som sett sina bästa dagar. Enkelt, motsvarar ungefär 2.5 stjärnor. Bra läge mitt i centrum. Enligt hemsidan hade de airportshuttle så jag mailade den adressen och berättade när jag skulle landa. Ingen shuttle, ficka taxi.

10/10 Fantastiskt

Ann

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We liked the in-house restaurant which was very good! The staff in general was excellent. We liked that we got a breakfast bag when we left for the airport at 4 AM . The hotel also helped us find a good cab driver to the airport. The only negative thing was the area surrounding the hotel. It was not very safe, especially when it got dark
Bodde här 3 nätter i april 2024

6/10 Okej

Charles Albert

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Renato

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Jose is the best
Bodde här 1 natt i april 2024

6/10 Okej

Benoit

Reste med sin partner
Gillade inte: Bekvämligheter och boendets skick och faciliteter
You’re right downtown within walking distance to everything. The rooms are quite dated. The hotel entrances are either through the garage or the restaurant
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

James E

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Enjoyed the stay. Staff were very helpful and accommodating. Ground floor restaurant was excellent. We would stay there again.
Bodde här 1 natt i februari 2024

8/10 Bra

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very accessible to the downtown sites. Good restaurant.
Bodde här 1 natt i april 2024

8/10 Bra

Marcellus

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024

8/10 Bra

NANCY ALEJANDRA

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Todo bien
Bodde här 4 nätter i mars 2024

6/10 Okej

harry, Chicago

Reste med familjen
Gillade: Renlighet och personal och service
The bar area was closed the complete trip. Only one elevation stopped on the lobby floor so you had to walk up a floor to get to the front desk. There was no face towels. Staff was great and breakfast was good. Parking attendants was great also. Most of the stores in the hotel were vacant. Otherwise the stay was okay.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Alexis

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is exceptionally located (walking distance from museum, theatre, market and lot of shops and restaurants). The restaurant (and the breakfast) is very nice. It was a little hard to find the entrance, and the exterior makes no justice to the interior, which is very clean and comfortable. I will use this hotel for my future visits to San José.
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Rodrigo

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy bien
Bodde här 1 natt i mars 2024

6/10 Okej

Kelly

The location was the best thing about this hotel. The hotel and rooms are in serious need of an upgrade. Bed sheets had an odor as if it was not changed from previous stay and ants were all over the place. So glad we were only there for 1 night!
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Lemiel

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is centrally located and near walking distance to all major places in San Jose. The staff is wonderful and the breakfast is very good.
Bodde här 1 natt i april 2024

8/10 Bra

Ian

Bodde här 2 nätter i mars 2024

8/10 Bra

Gary, PEACHTREE CITY

Bodde här 5 nätter i mars 2024

8/10 Bra

Vickie

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Located in the center of the city made all the landmarks accessible. Food, sightseeing, shopping all at walking distance. Hotel was clean and the rooms were spacious. Having a restaurant within the hotel was a plus. Complementary breakfast was good. Beds were not comfortable, mattresses should be updated. Overall, great experience. Would stay there again.
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

Gabriela

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El personal del restaurante y los alimentos fueron excelentes, ha sido el mejor desayuno qué hemos hecho desde que llegamos a San José
Bodde här 2 nätter i mars 2024

6/10 Okej

Sharon

Reste med sin partner
Gillade: Personal och service och bekvämligheter
Good hotel, slightly tired rooms and decor Staff good and restaurant good and good location to explore the city
Bodde här 1 natt i mars 2024

8/10 Bra

jeremy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very friendly and helpful. Good breakfast/restaurant available.
Bodde här 1 natt i mars 2024

8/10 Bra

Troy

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i mars 2024

8/10 Bra

Rona Soh Sian

Gillade: Renlighet och personal och service
The room aircon was very noisy. Very bare minimal toiletries. The staff from reception to cafe service staff are very pleasant and friendly, service is good and cheerful.
Bodde här 5 nätter i mars 2024

4/10 Dåligt

Liora

Reste i grupp, Affärsresenär
Gillade inte: Personal och service och bekvämligheter
Don’t like to property nor the staff
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Kali

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very easy check in. Rooms were clean and staff were so nice! Dinner at hotel was delicious.
Bodde här 1 natt i mars 2024

8/10 Bra

David, Douglasville

Gillade: Renlighet
Bodde här 1 natt i mars 2024

6/10 Okej

Jinsong

Bodde här 4 nätter i mars 2024

4/10 Dåligt

Kwok Fung

Gillade inte: Bekvämligheter
The hotel location is good, right in the central, and thats about it. The building is quite run down. The standard room is very average and no window and no bathtub. So be careful not to book a standard room is you want window and bathtub. The safe in my room does not work and /I told the staff but no change after 4 days. The building used to have an ATM and a bar, both are gone. The area is fine and you can find ATM few blocks away. The restaurant close at 9pm. So have your dinner early and almost everything close at 10pm, if your flight is late, nothing to buy nor eat in the area. Be prepared. Also, even though breakfast is included, but its not buffet. There are only 4 choices: traditional casado, omlette, pancake and yogurt with fruit. It also includes 1 drink only, choice of coeffe or orange juice. If you want both or something else, you need to pay out of pocket. Overall, standard room won't look like the pictures, I am disappointed. Breakfast is a huge let down. The surrounding area is walkable to many attractions but you almost have to Uber/Taxi to everywhere else.
Bodde här 4 nätter i mars 2024

8/10 Bra

Yvonne

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The Balmoral is on Central Ave. which is a pedestrian walk way. If you take the free walking tour that you can find on line it will help you get a lay of the land. You can then explore the historical sites and public market with ease. We felt very safe during the day. Down at the plaza by the clock, we sat and ate our icecream cones and watched the water fountain and activity. The hotel staff were wonderfully helpful. The room was spotless and there were seating areas that were nice. There were closed shops in the building probably due to the pandemic. This place is a 5 for people looking for history. If you are looking for a pool and massage you should stay somewhre else
Bodde här 2 nätter i mars 2024

6/10 Okej

Lori

Bodde här 2 nätter i mars 2024

6/10 Okej

Edith, Danbury

I had to cancel my trip because I was diagnosed with influenza. I was unable to stay at Balmoral because of illness.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Raven

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great service here!
Bodde här 2 nätter i februari 2024

6/10 Okej

William

Gillade: Renlighet och boendets skick och faciliteter
I would have given much higher scores except for 2 things. First the front desk person Eddy was very rude. I had to wait 4 hours for my room. And was offered compensation for the wait then Eddy did not honor that. He was rude the rest of the time. I want you to know that the rest of the staff were very pleasant. Secondly, half the amenities listed we’re not available. They were closed. Should be adjusted in the description of the property.
Bodde här 2 nätter i februari 2024

4/10 Dåligt

Lindsay

Reste med sin partner
Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Do not stay here. This property is old and unkept. Front desk staff is unresponsive and difficult to deal with. I asked more than 5 times for a hair dryer and was told my class of accommodation did not include a hairdryer. That is ridiculous as on their website there is no class of room that does not include a hairdryer. It was so bad we left early.
Bodde här 8 nätter i februari 2024

10/10 Fantastiskt

jane

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was a nicer hotel in the area. Staff was exceptional. Food was very good as well.
Bodde här 1 natt i februari 2024

2/10 Väldigt dåligt

Susanna

Gillade inte: Personal och service
Staff is rude and dismissive. Very displeased
Bodde här 1 natt i februari 2024

4/10 Dåligt

Isabelle, Tamarindo

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
Old hotel, our room and bed smelled strong vinegar, AC not working well. No towels. I would not recommend.
Bodde här 1 natt i februari 2024

6/10 Okej

Heather

Reste med sin partner
Gillade: Renlighet
Mixed feelings. Overall it was a good stay. There was a mix up with transportation from the airport. I had followed directions and arranged with Balmoral 2 days in advance. Now, a month later I’m having to call and ask them to refund the $100 credit card charge for incidentals. They should have done that the day we left. IDK. I might would stay there again. The restaurant on the first floor was terrific! I highly recommend them.

6/10 Okej

Bao

Gillade inte: Renlighet
Bodde här 3 nätter i februari 2024

4/10 Dåligt

Onesimo

Reste i grupp
Gillade: Renlighet och bekvämligheter
Gillade inte: Boendets skick och faciliteter
Le falta remodelacion y es demasiado costosa para loque ofrecen. Uno de los recepcionistas algo despectivo.
Bodde här 4 nätter i februari 2024

8/10 Bra

Paul

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The staff couldn’t have been more helpful.
Bodde här 1 natt i februari 2024

6/10 Okej

Mehmet

Reste med sin partner
They have to start from beginning Beds are from 90s you can listen everything from restaurant and next room stuff was doing job if yo ask
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Robert

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The inclusion of the El Patio restaurant was a good plus. I had been there 3 yrs ago to the restaurant but didn't know of the hotel The secure electronic key cards were a good feature.
Bodde här 5 nätter i januari 2024

8/10 Bra

Angelica

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024