Dear Jennifer, We are sorry to hear about your unpleasant experience during check-in. Please accept our sincerest apologies for any discomfort or inconvenience caused by the situation you encountered. We understand the seriousness of the issues raised and want to assure you that we take such matters very seriously. Our team is committed to addressing any concerns promptly and thoroughly to ensure the comfort and satisfaction of all our guests. We appreciate your feedback as it helps us continually improve our services. Should you choose to give us another chance, we would be grateful for the opportunity to provide you with a much better experience in the future.Sincerely,Hotel Management

Dear Philip, We sincerely apologize for any discomfort caused by the strong food odors in the hallway during your stay. Maintaining a pleasant atmosphere is important to us, and we regret any inconvenience this may have caused. Our team is actively addressing this issue to ensure future guests do not encounter similar concerns. Your feedback is invaluable as we continually strive to improve our services. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Hotel Management

Dear Ruby, We are truly sorry to hear about your experience. As pet-friendly accommodations, we strive to ensure a comfortable stay for all guests, including their furry companions. We regret any disturbance caused by noise or odors during your visit. Your feedback is valuable, and we will address these concerns to improve our facilities and ensure a pleasant experience for all guests. We hope you'll give us another chance to exceed your expectations in the future. Thank you for sharing your thoughts with us.Sincerely,Hotel Management

Dear Adam, Thank you for taking the time to share your feedback with us. We appreciate hearing that your overall experience was satisfactory. However, we also take note of the areas where we can improve. Your comfort and satisfaction are our top priorities, and we will work diligently to address any issues you may have encountered. We value your input and hope to welcome you back for an even better stay.Sincerely,Hotel Management

Dear Sunil, We are deeply disappointed to learn of your unsatisfactory experience during your recent stay with us. Your feedback regarding cleanliness and breakfast falls well below the standard of service we aim to provide. Please accept our sincere apologies for any inconvenience caused. We take your comments seriously and will address them with our housekeeping and breakfast teams to ensure improvements. Your comfort and satisfaction are paramount to us, and we are committed to exceeding your expectations should you choose to stay with us again. We appreciate your feedback, which helps us enhance our services for future guests.Sincerely,Hotel management

Dear Tyron, We're glad you found Extended Stay America conveniently located with easy access from the main road. Your satisfaction is important to us, and we're delighted to provide convenient accommodations for our guests. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Management

Dear Sandi, Thank you for the candid feedback. We apologize for the inconvenience you experienced during your stay. Our team takes feedback seriously and will address the issues promptly. We're committed to providing a comfortable experience for all our guests. Regarding breakfast, we appreciate your input will help us in our future offerings. Thank you for acknowledging the positive aspects of our hotel. We hope to welcome you back for an improved stay in the future. Thank you for bringing these matters to our attention.Sincerely,Hotel Management

Dear Maxim, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management

Dear Maira, On behalf of our entire team, please accept our sincerest apologies for our hotel not meeting your expectations. We do not take these concerns lightly, especially with the cleanliness of our hotel, as this is an essential priority. We will address this matter with our team to ensure that it does not happen again. We hope you will consider giving us another opportunity to host you in the future and to welcome you back again soon.Sincerely,Hotel Management

Dear Byron, We appreciate your loyalty and regret to learn about the issues you encountered during your recent visit. Your feedback regarding cleanliness and maintenance problems is concerning, and we sincerely apologize for any inconvenience caused. We will address this matter internally to ensure a more comfortable experience for our guests. We are pleased to hear that the staff was accommodating and your stay was quiet. Your satisfaction is important to us, and we hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management

Dear Priscilla, Thank you for choosing our hotel. We appreciate the feedback about your time with us. We are always looking for ways to improve, and we have taken note of your comments on our plans for developing the property. Moreover, our pest control provider has serviced the hotel, and we will ensure procedures are followed to prevent future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope to welcome you again in the future.Sincerely,Hotel Management

Dear Yolanda, We would like to express our sincere apologies for any discomfort you may have experienced during your stay. We understand that a clean and comfortable environment is paramount, and we regret any inconvenience caused by not meeting this standard. Rest assured; we have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. Your feedback is invaluable, and we invite you to give us another chance, assuring you of a more positive experience. Sincerely,Hotel Management

Dear Antonio, Please accept our apologies for not providing the impeccable accommodations you should have received and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversights on our part. Our priority is to provide each guest with an experience that is as perfect as possible, and we sincerely hope we will have another chance to show this to you. Safe Travels.Sincerely,Hotel Management

Dear Patricia, Thank you for staying at our hotel and sharing your comments. It isn't very pleasant to see such comments, as this is far from the experience we want our guests to have. We genuinely care about delivering excellent service and ensuring the comfort of our guests, so we are sorry for not meeting these expectations. We hope to have another occasion to exceed your expectations and welcome you back soon.Sincerely,Hotel Management

Dear Jorge, We sincerely apologize for the inconvenience you experienced due to the lingering smell of smoke in your room. Your comfort is important to us, and we regret that we overlooked this while preparing your suite. We appreciate your observation, as your feedback aids us in our continued efforts to ensure a more pleasant environment for our guests. If your travels bring you back to our area, we would be grateful for the opportunity to provide you with a more enjoyable stay.Sincerely,Hotel Management

Dear Anthony, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

Dear Octavia, Thank you for posting your honest comments about our hotel. We are sorry for the issues you had with our front desk. We take these reviews seriously, and your feedback is being evaluated by our team to ensure these concerns are not repeated. Again, we apologize and hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us.Sincerely,Hotel Management

Dear Jacqueline, Thank you for taking the time to share your feedback regarding your recent stay. We are sorry to hear that you had a less-than-satisfactory experience, and we apologize for not meeting your expectations. Your comments have been constructive in highlighting areas that require our attention, and we will take all necessary measures to ensure that such incidents do not recur in the future and to enhance the overall quality of our services. Your candid feedback is invaluable to us, and we are grateful for the opportunity to improve. Sincerely,Hotel Management

Dear Ravinder, Thank you for taking the time to evaluate our hotel. We were sorry you felt you were extra charged for your stay. We strive to ensure our rates are competitive and in line with area hotels, and published prices may vary daily based on average room demand. We feel we offer great value for our guests with our great location, service, and amenities; therefore, we regret not meeting your expectations. If you are in doubt and would like to review your charges further, please feel free to reach out to our hotel directly. We do hope you will stay with us again.Sincerely,Hotel Management

Dear Rosen, Thank you for being our guest. We always prioritize providing amazing hospitality; therefore, we regret this was not your experience and that you found cleanliness issues in the room. Let us discuss this with the housekeeping team and ensure this act is taken seriously. Our front desk team is always there to help you. Please visit us, and we would welcome the opportunity to provide you with a seamless stay. Sincerely,Hotel Management

Dear Luis, We're sorry to hear that your experience wasn't up to your expectations. Please know that we take your feedback seriously, and we will work on improving our services. Our aim is to provide a comfortable and pleasant stay for all our guests. Your satisfaction is important to us, and we hope to have the chance to welcome you back in the future.Sincerely,Hotel Management

Dear Guest, We apologize for the unpleasant experience you had during your recent stay. Discovering a cockroach in your room is certainly not the level of service we aim to provide. Our team takes cleanliness and guest comfort seriously, and we understand your concerns. We apologize for the inconvenience you faced when seeking a resolution at the front desk. We will address this internally to ensure better communication in the future. Please reach out to us directly at the hotel if you need further assistance. Your feedback is valuable, and we hope you reconsider staying with us in the future, allowing us to provide you with a more pleasant experience. Sincerely,Hotel Management

Dear Tricia, Thank you for staying with us. We understand that our guests have plenty of options to choose from when it comes to hotels, so our primary goal is to provide clean, comfortable suites at an affordable price that will make our guests want to come back. We are genuinely sorry to read that the cleanliness and condition of your room did not meet our high standards. We will immediately address this issue with our team to ensure necessary changes are made to solve these problems. We hope that you will consider giving us another chance to host you in the future and that we will have the opportunity to welcome you back soon.Sincerely,Hotel Management