Lobby

Recensioner av Motel 6 San Jose, CA - Airport

2 out of 5
Motel 6 San Jose, CA - Airport
2081 N 1st St, San Jose, CA

Recensioner

6,6
10 - Fantastiskt i betyg. 196 av 893 recensioner" "
8 - Bra i betyg. 212 av 893 recensioner" "
6 - Okej i betyg. 235 av 893 recensioner" "
4 - Dåligt i betyg. 126 av 893 recensioner" "
2 - Väldigt dåligt i betyg. 124 av 893 recensioner" "

7,2/10

Renlighet

7,4/10

Personal och service

6,4/10

Bekvämligheter

6,6/10

Boendets skick och faciliteter

6,8/10

Hållbarhet

Recensioner

6/10 Okej

Sebastian

Bodde här 1 natt i april 2023

4/10 Dåligt

Verifierad resenär

Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Nära flygplatsen men störande biltrafik.

2/10 Väldigt dåligt

rachana

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
Room smelled really bad, Staff was not friendly or helpful. I checked in very late in evening. As the smell got unbearable I called and asked the front person if he can send someone check or fix the problem, he told me he could not help nor anyone can until morning.Well it was late at night, so I ended up staying there and checked out first things in morning. Wont recommend.
Bodde här 1 natt i maj 2024

10/10 Fantastiskt

Fairfield

Gillade inte: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The receptionist acted is annoying and disrecpectful.
Bodde här 1 natt i maj 2024
Svar från Brand Experience Team 20 maj 2024
Hi Fairfield, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

4/10 Dåligt

Henry

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i maj 2024
Svar från Brand Experience Team 23 maj 2024
Hi Henry,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Dåligt

Zachary

Affärsresenär
Gillade inte: Renlighet och bekvämligheter
Probably will not go back
Bodde här 2 nätter i april 2024
Svar från Brand Experience Team 6 maj 2024
Hi Zachary,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Fantastiskt

ludvin

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Friendly staff
Bodde här 1 natt i april 2024
Svar från Brand Experience Team 29 apr. 2024
Hi Ludvin, Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Natalie #Team6

8/10 Bra

Norbert

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Near airport
Bodde här 1 natt i april 2024
Svar från Nancy Y. 16 apr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Bra

mason

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Nice staff and was able to check in early
Bodde här 1 natt i april 2024
Svar från Nancy Y. 16 apr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okej

Alfred

Gillade: Personal och service
Bodde här 2 nätter i mars 2024
Svar från Brand Experience Team 4 apr. 2024
Hi Alfred, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 Väldigt dåligt

Valerie

Bodde här 1 natt i februari 2024

8/10 Bra

Elysia

Gillade: Renlighet och personal och service
Everything is good but codition was old
Bodde här 1 natt i januari 2024
Svar från Brand Experience Team 20 feb. 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Fantastiskt

Juan

Bodde här 2 nätter i december 2023

2/10 Väldigt dåligt

Hector

Reste med familjen
Gillade inte: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
No good
Bodde här 1 natt i december 2023
Svar från Brand Experience Team 19 dec. 2023
Hi Hector, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Fantastiskt

hung

Bodde här 1 natt i oktober 2023

4/10 Dåligt

Joey

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Culinary hotel hospitality, industry
Not so good I don’t think the sheets pillowcase and pillows were eco-friendly. Also not clean properly.
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 15 nov. 2023
Hi Joey,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

10/10 Fantastiskt

Verifierad resenär

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Good customer services
The lady at the front desk was very help and accommodating to our workers. She was very helpful in a small problem we had having booked the reservation online. Will be coming back.
Bodde här 1 natt i november 2023
Svar från Brand Experience Team 15 nov. 2023
Hi Traveler,We’re so grateful to you for sharing your comment with us. We’re so glad you had a great stay, and we appreciate your kind words regarding the excellent service provided by our staff. We hope to have the pleasure of welcoming you back soon for another enjoyable experience. Safe Travels!Lilith#Team6

2/10 Väldigt dåligt

Burckhardt

Affärsresenär
Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Unsafe
This is one of the most unsafe place I have ever stayed in in a long time and I travel a lot. I was literally scared. There is a sign on the door to lock and deadbolt for your safety. And I understood why. People that have likely been evicted live there full time. There are weird looking people just hanging in theirs cars at night, probably drug dealings and playing loud hip hop in the parking lot, homeless right around the property, people fighting and banging doors in the middle of the night. Or randomely banging at your door. I will never stay there again. Staff was nice but this was such a scary place and I felt unsafe and did not get any sleep for three night due to the noise level outside the rooms,
Bodde här 3 nätter i oktober 2023
Svar från Brand Experience Team 24 okt. 2023
Hi Burckhardt, Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Kaur J.#Team6

10/10 Fantastiskt

John

Reste med sin partner
Convenient to airport. Desk staff friendly and efficient. Only one wash cloth for two guests???
Bodde här 1 natt i september 2023
Svar från Brand Experience Team 28 sep. 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Dåligt

Verifierad resenär

Affärsresenär
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter och rummets bekvämlighet
Pretty much a dump.
The outside of the building is filthy and the people out there were pretty riff raffy. It's a motel 6 so you can't expect much. The rooms are run down and dirty. And my non-smoking room still smells like smoke. But you get when you pay for!
Bodde här 1 natt i september 2023
Svar från Brand Experience Team 28 sep. 2023
Hi Traveler, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Dåligt

Jose

Affärsresenär
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 1 natt i september 2023

4/10 Dåligt

Daniel

Affärsresenär, Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter
I had to rehang the tv in my room enough said
Bodde här 1 natt i september 2023
Svar från Brand Experience Team 20 sep. 2023
Hi Daniel,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Fantastiskt

Manfu

Bodde här 2 nätter i september 2023

10/10 Fantastiskt

DIMAS

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i september 2023

8/10 Bra

Sandra

Gillade: Personal och service
Staff has been the Best.
Bodde här 1 natt i augusti 2023

2/10 Väldigt dåligt

Ana

Reste med familjen
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
I got there thinking it was a family oriented hotel, and upon arriving to the parking lot, due to the presence of people dressed in a certain way indicate that it might not just be family oriented, but more adults only. I express my desire to move forward to another hotel and ask politely to get reimburse cause I was not sleeping there with my mother, after a couple phone calls with Expedia and the hotel, I got a straight no.

10/10 Fantastiskt

Aleksei

Affärsresenär
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Nice parking!
Bodde här 1 natt i augusti 2023
Svar från Brand Experience Team 7 sep. 2023
Hi Traveler,Thank you for the excellent review! Maz K.#Team6

10/10 Fantastiskt

KENNETH

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i juli 2023

8/10 Bra

Nancy

Bodde här 4 nätter i juli 2023

4/10 Dåligt

Larry

Had to wait 45 minutes outside of the locked office at check-in time. TV worked 5 minutes per hour. No amenities. No coffee maker, no shampoo, no blow dryer, etc Do yourself a favor and find a good hotel
Bodde här 1 natt i juli 2023
Svar från Brand Experience Team 3 aug. 2023
Hi Larry,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okej

Joanne

Bodde här 1 natt i juni 2023

10/10 Fantastiskt

Sergio

Bodde här 1 natt i juni 2023

6/10 Okej

Sera

Gillade inte: Renlighet och rummets bekvämlighet
Bodde här 1 natt i juni 2023

6/10 Okej

Tracy S

Not amazing but nothing hugely unpleasant
Room had a weird smell, I had to leave window and door open with bathroom exhaust running to air it out. There was no hot water during my stay, but that's temporary I guess.
Bodde här 1 natt i juni 2023
Svar från Brand Experience Team 21 juni 2023
Hi Tracy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Dåligt

Samuel

Reste i grupp
Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The room.was not ready. We wait 1 1/2 hrs. The check in is at 3. We got the room at 4:40 pm. The beds are very old
Bodde här 2 nätter i maj 2023
Svar från Brand Experience Team 15 juni 2023
Hi Samuel,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Fantastiskt

jaquelino

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Mariajose

Bodde här 1 natt i maj 2023

10/10 Fantastiskt

Magdalena

Reste med familjen
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023

4/10 Dåligt

Kendra

Reste med sin partner
Gillade inte: Boendets skick och faciliteter
The room smelled like smoke everywhere and we had to have the fan on the whole night. There were also needles around the property and what I’d assume were drug deals going on in the parking lot
Bodde här 1 natt i maj 2023
Svar från Brand Experience Team 24 maj 2023
Hi Kendra,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Fantastiskt

Brian

Affärsresenär
Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i maj 2023

8/10 Bra

Verifierad resenär

Gillade: Renlighet och rummets bekvämlighet
Gillade inte: Personal och service
I waited 10 minutes at the desk for someone to help me with check in. I rang the bell twice and nobody came out from the back to help me. I can hear them talking and laughing in the back. Bed was comfortable and was very convenient to Santa Cruz Beach Boardwalk.
Bodde här 1 natt i maj 2023
Svar från Brand Experience Team 11 maj 2023
Hi Traveler,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Maz K.#Team6

6/10 Okej

Ahuitzol

Bodde här 1 natt i april 2023

10/10 Fantastiskt

Arturo

Bodde här 1 natt i mars 2023
Svar från Motel 6 San Jose Airport 16 mars 2023
Thank you Arturo for your review! See you next time!

10/10 Fantastiskt

Jovani

Bodde här 1 natt i mars 2023
Svar från Motel 6 San Jose Airport 3 apr. 2023
Thank you for your review! We will see you next time!

8/10 Bra

Michael, Seattle

Bodde här 1 natt i februari 2023
Svar från Motel 6 San Jose Airport 20 mars 2023
Thank you for your review Michael! See you next time!

10/10 Fantastiskt

Luis

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 3 nätter i januari 2023
Svar från Motel 6 San Jose Airport 1 feb. 2023
Thank you for your review! We will see you next time!

10/10 Fantastiskt

Sergio

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2023
Svar från Motel 6 San Jose Airport 21 jan. 2023
Thank you for your review! We hope to see you again next time!

10/10 Fantastiskt

Jonathan

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Close to the airport. Affordable too.
Svar från Motel 6 San Jose Airport 18 jan. 2023
Thank you Jonathan for your review! We strive to provide the best experience possible for our guests and are happy to hear you had an excellent stay! See you next time!

2/10 Väldigt dåligt

Anthony

Reste med familj och småbarn
Gillade: Personal och service
Gillade inte: Renlighet, bekvämligheter och boendets skick och faciliteter
Horrible! The rooms were smelly and dirty.
Svar från Motel 6 San Jose Airport 29 dec. 2022
Hi Anthony, we are sorry to hear you did not enjoy your stay! We will be sharing these comments with the Housekeeping Staff to ensure proper re-training is done so we can get a 5 star next time.

10/10 Fantastiskt

Victor

Bodde här 1 natt i december 2022
Svar från Motel 6 San Jose Airport 21 dec. 2022
Thank you Victor for your review! We hope to see you again!