Terrass/Patio
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Recensioner av La Santa Maria Resort

4 out of 5
La Santa Maria Resort
Calle Barlovento, La Santa Maria, San Juan del Sur, Rivas

Recensioner

8,8

Fantastiskt

10 - Fantastiskt i betyg. 26 av 37 recensioner" "
8 - Bra i betyg. 5 av 37 recensioner" "
6 - Okej i betyg. 3 av 37 recensioner" "
4 - Dåligt i betyg. 0 av 37 recensioner" "
2 - Väldigt dåligt i betyg. 3 av 37 recensioner" "

9,0/10

Renlighet

6,0/10

Personal och service

9,0/10

Bekvämligheter

9,0/10

Boendets skick och faciliteter

9,4/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Karina, Miami

Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Highly recommended and definitely going back on my next trip to SJ. Hotel is near to the main beach town by car and the staff very welcoming and friendly. Ariel and Keila very attentive and helpful during our visit.
Bodde här 2 nätter i maj 2024

10/10 Fantastiskt

Denis

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
El lugar impresionante muy bien diseñado, tiene una picina infinita con una buena vista de todo San Juan del sur. El lugar muy estrategico para ir por todo san Juan del Sur, recomendado.
Bodde här 2 nätter i april 2024

2/10 Väldigt dåligt

Ariel

Gillade: Bekvämligheter och boendets skick och faciliteter
Gillade inte: Renlighet
Had a beautiful time was a couple of things I found to be an issue communication was a major issue got charged for things that weren’t confirmed also the hot water kept on not working though out our stay as also a major issue the room wasn’t cleaned at all throughout our entire stay
Bodde här 10 nätter i april 2024
Svar från La Santa Maria Hospitality Team 2 maj 2024
Thank you for sharing your experience with us! We're truly sorry to hear about the communication issues and the inconveniences you encountered during your stay. Your feedback is invaluable, and had we been informed of these issues during your stay, immediate action would have been taken to address them and ensure your comfort. Additionally, I want to assure you that there were no charges applied, as we didn't receive a response from you. We appreciate your understanding and hope to have the opportunity to make it up to you in the future.

2/10 Väldigt dåligt

Enmanuel

Bodde här 1 natt i april 2024

10/10 Fantastiskt

Nicole

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Clean practical and modern
Bodde här 1 natt i april 2024

10/10 Fantastiskt

Alex

Bodde här 1 natt i april 2024

8/10 Bra

Mark

Reste med familj och småbarn
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Property was in excellent condition. Only feedback was that there was no restaurant on the property and they do not seem to cater to larger families (greater than 4 people).
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

David

Bodde här 1 natt i mars 2024

8/10 Bra

Walter

Reste med sin partner
Gillade: Bekvämligheter
Location is easy to get too. Parking was great close off and security is excellent. Guest services is great and friendly. Only recommendation. Is to change the sofa cover from white to another because you can see stains on it.
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Elianne, Managua

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property is beautifil, with beautiful views, close to town.
Bodde här 2 nätter i februari 2024

10/10 Fantastiskt

Jessica

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2024

10/10 Fantastiskt

Harvey

Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Great Place I would definitely stay here again
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Carlos, Spring

Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Xaviera

Reste med familjen
Gillade: Bekvämligheter
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Sandra

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
This Hotel was perfect for my family of 4 with 2 small children. It was perfectly located close to everything but not too close where it can be noisy. It has a beautiful view of the city of San Juan del Sur with amazing sunsets!
Bodde här 3 nätter i november 2023

10/10 Fantastiskt

Alicia

Reste med familjen, Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The property is absolutely beautiful! The only feedback I'll give is that they need to add some umbrellas and some fans to their main pool area. The sun was burning us, and it was unfortunate that there were no umbrellas to help or even fans in the area. Also, something that we didn't know until we checked in is that you have a limit of electricity per day you can use. If you exceed that, you will be charged. Besides those two things, our stay was amazing; the staff was super friendly and flexible when checking in early and checking out late since it was a low season when we went.

10/10 Fantastiskt

Silvio

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Good
Bodde här 1 natt i augusti 2023

10/10 Fantastiskt

Giannina

Reste med familj och småbarn, Reste i grupp, Reste med familjen, Reste med husdjur
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Muy buen check in fácil y rápido. Amables y buena ubicación , Bella vista !
Bodde här 2 nätter i juli 2023

10/10 Fantastiskt

Roberto

Bodde här 1 natt i juni 2023

6/10 Okej

Michael, Calgary

Reste med sin partner
We came over the weekend for 2 night stay. It was ok. There wasnt much for ammenities in the kitchen, a coffee maker without filters and didnt work right, glass on the floor on the pool deck and dirty showers with not alot for ammenities. Very basic, was expecting more. It has a fantastic view, but people live here and its not always that quiet. Probably would recommened an alternative spot next time. It was safe, but I understood the property to be a different than what we found. Having to exit through parking garages and old gates was a bit weird, but nonetheless we enjoyed San Juan
Bodde här 2 nätter i maj 2023

10/10 Fantastiskt

Hugo

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Perfect place to relax and see the sunset in SJDS
Bodde här 2 nätter i april 2023

10/10 Fantastiskt

Greg

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
This was one of my most amazing weekends in Nicaragua so far. Staff is as outstanding and the property was beautiful. Will definitely be booking here again in the future
Bodde här 2 nätter i april 2023
Svar från La Santa Maria Hospitality Team 26 apr. 2023
Dear Greg, we really appreciate your comments, we will be more than happy to assist you en your next visit! We will be grateful if you refer us to other people to continue helping San Juan del Sur!

10/10 Fantastiskt

Hazel

Bodde här 2 nätter i mars 2023
Svar från La Santa Maria Hospitality Team 20 mars 2023
Muchas Gracias Hazel! Esperamos hospedarte nuevamente.

10/10 Fantastiskt

Brian Edward

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Excellent location. Amazing views. Large deck and very friendly staff. Safe and secure.
Bodde här 10 nätter i januari 2022
Svar från Excellent Guest 25 jan. 2022
Thank you for your visit! It was a pleasure to hosting you, you"re excellent guest! Hope to see you soon

10/10 Fantastiskt

Verifierad resenär

Reste med sin partner
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Staff was nice and friendly. Gaudy was amazing
Bodde här 1 natt i augusti 2021
Svar från La Santa Maria Hospitality Team 11 aug. 2021
Dear Guest, We really appreciate your review. Hope to have you here again in the near future!

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
The location was great, awesome views of SJDS. Recommend and definitely will return.
Bodde här 1 natt i juli 2021
Svar från La Santa Maria Hospitality Team 11 aug. 2021
Dear Guest, we really appreciate your comments. Hope to have you here again in the near future!

10/10 Fantastiskt

Domingo

Bodde här 2 nätter i juli 2021
Svar från Excelente huesped 11 juli 2021
Para La Santa Maria Resort fue un placer tener a Don Domingo y a su familia como huéspedes. Tanto Don Domingo como sus acompañantes de apartamento tuvieron un excelente comportamiento durante su estadía. Podemos decir que no tenemos queja alguna y que estamos satisfechos de haberlos hospedado. Para nosotros sería un placer tenerlos nuevamente para en La Santa Maria Resort

10/10 Fantastiskt

Verifierad resenär

Reste i grupp
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Calmness and amazing view
Bodde här 1 natt i maj 2021
Svar från La Santa Maria Hospitality Team 11 aug. 2021
Dear Guest, Thank you very much for your kind words. Hope that you can back again in the near future!

10/10 Fantastiskt

Grace

Reste med familjen
Gillade: Renlighet och rummets bekvämlighet
La mejor vista de SJ
Bodde här 1 natt i oktober 2020

10/10 Fantastiskt

Oscar, Managua

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
World class resort with the best view of San Juan. Highly recommended!
Bodde här 2 nätter i september 2020
Svar från La Santa Maria Hospitality Team 3 okt. 2020
Thank you for staying with us, we look forward to host you again in the near future!

8/10 Bra

Verifierad resenär

Bodde här 3 nätter i februari 2020
Svar från La Santa María 18 mars 2020
Estimado Huésped, Gracias por tomarse el tiempo en dejarnos su valoración, esperamos poder contar con su visita nuevamente. Saludos,

8/10 Bra

Verifierad resenär

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 2 nätter i januari 2020

2/10 Väldigt dåligt

Verifierad resenär

Bodde här 1 natt i november 2019

6/10 Okej

Verifierad resenär

Reste med familjen
Gillade: Renlighet
Gillade inte: Personal och service, boendets skick och faciliteter och rummets bekvämlighet
Disappointing, will not recommend the Property
Check in was good. In my opinion the room is over priced. They do not have a TV on the social area of the apartament. The apartament has two bedrooms with two very uncomfortable beds. They have a very strict check out policy at 11:00 am no exceptions, rule is so strict that they could not wait one extra hour. Our group had a tour at 7 am so we had to do our own self check out at 6:31 am (nobody showed up to inspect the property). We returned from the tour at 12:00 pm and we had to look for a place to shower (not the hotel). Finally we were able to get our check out documents around 1:29 pm. The hotel was clearly empty (maybe 20 percent occupancy) so I do not understand why they could not offer the extra hour of late check out complimentary or with payment.
Bodde här 1 natt i november 2019
Svar från La Santa Maria Hospitality Team 26 nov. 2019
Thank you for staying in La Santa Maria. We work very hard to create unbelievable experiences for our guests. Unfortunately, we were not informed you did not like the beds or that you required an apartment with TV in the living room. All of our apartments have pillow top mattresses and cable TVs in every bedroom. We have hosted more than 200 different groups that have given us Five-Star reviews. We really appreciate your feedback and apologize for the inconvenience in the check-out process, as we do offer late check-out services, for a convenient fee. We always encourage guests to provide us with their wants and needs before their arrival, so we can custom tailor the best experience possible. With this said, we really look forward to host you again. Sincerely,

8/10 Bra

Verifierad resenär

Reste med sin partner
Gillade: Renlighet och bekvämligheter
Buen lugar para estar descansando. Hace falta una piscina o jacuzzi para cada apartamento para hacerlo excelente.
Bodde här 2 nätter i augusti 2019
Svar från La Santa Maria Hospitality Team 3 okt. 2020
Estimado Huésped, Gracias por tomarse el tiempo en dejarnos su valoración, esperamos poder contar con su visita nuevamente. Saludos

10/10 Fantastiskt

Verifierad resenär

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
They don't clean every day for free. If you want your place clean they charge U$ 20 dollars per day.
Bodde här 2 nätter i juli 2019
Svar från La Santa Maria Hospitality Team 2 sep. 2019
Thank you for staying with us, we look forward to host you again in the near future!

6/10 Okej

Verifierad resenär

Gillade inte: Personal och service
Bodde här 2 nätter i september 2018