tack för att du meddelade oss

Thank you for your review. We hope to see you again soon!

Thank you for your review. We hope to see you again soon.

Thank you for your review. We are a small in located at the center of Condado just 1 block away from the beach and just 10 minutes away rom the airport and the ports in Old San Juan.

thank you for your review.

Thank you for your review. We hope to see you again soon. Take care.

Thank you for your review. We hope to see you again soon.

Thank you for your review.

Dear Skylar,Thank you for staying with us. We appreciate your feedback,Best regards,Eddy,Casa Del Caribe Inn,In House Manager

We regret that you were dissatisfied with your experience, and we apologize for any inconvenience caused. However, we would like to clarify that this reservation was marked as a no-show, and unfortunately, we did not have the opportunity to host you during your intended stay. If there were any issues or concerns regarding your reservation, we encourage you to reach out to us directly so that we can address them promptly.Thank you for your understanding.

Hello!We appreciate you taking the time to share your feedback with us. We are truly sorry to hear about the discrepancies between your expectations and the actual experience during your recent stay. Your comments are valuable to us as they help us identify areas for improvement.We strive to provide accurate representations of our property through our photos, and we regret that this was not the case for you. Maintaining a high standard of cleanliness is a top priority for us, thats why we have a housekeeping team that is always there to help. Our front desk agents are always there to assist any situation but sadly we do not see any complaints during your 4 nights stay with us. Best regards,

Thank you for your feedback. We appreciate your positive comments about the adorable apartment, cleanliness, and the convenient location near the beach. However, it seems there may have been a mistake as this description does not match the features of our property. We do not have a gated trailer park setting, local roosters, swings, or a lockbox on the gate.If you stayed at a different property, we recommend reaching out to that host directly with your review. If you have any questions or concerns about your stay with us, please feel free to contact us directly. We want to ensure that all our guests have an accurate and enjoyable experience at our property.Thank you again for your feedback and for bringing this to our attention.

Hello!Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed your short stay and found our pricing to your satisfaction. Our team works hard to ensure our guests have a comfortable and convenient experience.It's wonderful to hear that you found the area surrounding our hotel to be perfect for your needs and that Uber was a convenient transportation option. We're glad you found us easily and that you were able to enjoy pool access at our sister location along with beach towels during your stay.Best regards,

Amazing! Thanks for your 5 stars review. We love it!!!

Hello!We're so happy to hear you had a nice stay with us, hopefully we get to see you again!Best regards,

Dear Aj,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Saniyya,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Leslie,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Leslie,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Rylie,Thank you for staying with us. Our front desk hours are from 7am to 11:30pm. We transfer our telephone line to our sister hotel around the corner everytime the front desk is either closed or in a break. However, we don't see any notes in your reservation folio regarding any issue. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Jamie,Thank you for staying with us. There is a microwave in the lobby. Your door lock is on the door handle and the chain comes for added security. Our front desk will assist you in any way possible. For hot water let it run for a couple of minutes and it will get hot.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Jamiseth,Thank you for staying with us. We have water and coffee for the guests in the lobby and the front desk hours are from 7am to 11:30pm.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Mario,thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Zaida,We are sorry that you did not check in for your reservation. Our check in starts at 4pm and ends at midnight However after check in hours we transfer our telephone line to our sister hotel around the corner lo assist late check ins like yours. The night shift front desk tried to assist you when you called the hotel to check in. Unfortunately, we can see on the notes of your reservation that you told our front desk that you wanted to cancel this non refundable reservation and you were instructed to contact Expedia directly.Best regards,Casa Del Caribe Inn,Reservations Department

Dear Hailu,We are sorry that you did not show up for your reservations. You were marked and charged as a no show.Best regards,Casa Del Caribe Inn,Reservations Department

Dear Marisol,We are very sorry that you felt that way. We don't have any notes on your reservation regarding any issues. Front desk is available to assist you with any service you may need. Our front desk hours are from 8am to 11:30pm. Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Segundo,Thank your for staying with us. We appreciate your feedback. Best regards, Eddy, Casa Del Caribe Inn, In House Manager

Dear Margaret,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Jeffrery,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Kimberly,Thank you for staying with us. We appreciate your feedback. Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Daniel,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Ross,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Juan,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Thank you very mcuh

Estimado huésped. Lamentamos escuchar sobre su experiencia y entendemos su frustración. Surge de nuestra investigación que su queja fue debidamente atendida y que no se encontró que la puerta de la habitación hubiese sido forzada y que ésta permaneció cerrada durante el día en cuestión. Nuevamente lamentamos lo sucedido. Estamos disponibles para más información a través de nuestro correo electrónico.

Dear Kelly,Thank you for staying with us. There is free street parkind and a paid parking accros the hotel. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Anon,Thank you for staying with us. We are very happy to hear that you enjoyed your stay with us. We appreciate your feedback and look forward to hosting you again.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Sara,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Matthias,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe In,In House Manager

Dear Peggy,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Patrick,You had a reservation for check in on Feb 29, 2024 and check out on March 5, 2024. We sent you a message through Expedia asking for your estimated time of arrival on Feb 29, 2024 at 11:16 am. but you never responded. Check ins are from 4pm until midnight. However, we waited until 6:55am on March 1, 2024 to mark and charge your reservation as a no show. Best regards,Casa Del Caribe Inn,Resevations Department

Dear Eric,You had a reservation for check in on Feb 29, 2024 and check out on March 1, 2024. We sent you a message through Expedia asking for your estimated time of arrival on Feb 29, 2024 at 1:45pm. but you never responded. Check ins are from 4pm until midnight. However, we waited until 6:55am on March 1, 2024 to mark and charge your reservation as a no show. Best regards,Casa Del Caribe Inn,Resevations Department

Dear Wesley,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Jung,Thank you for staying with us.We provide a special Key to our guest that will only open your room and no other room at the hotel but it will open the front door as well. Our Wi-Fi network requires that you press continue when you write the password. The front desk will help to connect if you are unable to connect. Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Michael,Thank you for staying with us. We appreciate your feedback.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Nancy,We are sorry to hear that you did not like your room. These doors are to be opened from inside even if locked for hotel safety regulations. However, they can be locked pressing the lock button from inside and then close the door. The room was verified clean and everything was working well before you check in. We have a certified company that fumigates our hotel on a regular basis and there was no bed bugs in your room. Also we don't have any complain from you in your reservation notes. We have wanted you to tell our front desk about any of those issues that you are bringing in at this review.Best regards,Eddy,Casa Del Caribe Inn,In House Manager

Dear Orlando,Thank you for staying with us. We are sorry you did not enjoy your stay. Best regards,Eddy,Casa Del Caribe Inn,In House Manager