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Recensioner av Condado Vanderbilt Hotel

5 out of 5
Condado Vanderbilt Hotel
1055 Ashford Avenue, San Juan

Recensioner

9,0

Underbart

10 - Fantastiskt i betyg. 986 av 1420 recensioner" "
8 - Bra i betyg. 206 av 1420 recensioner" "
6 - Okej i betyg. 124 av 1420 recensioner" "
4 - Dåligt i betyg. 52 av 1420 recensioner" "
2 - Väldigt dåligt i betyg. 52 av 1420 recensioner" "

9,4/10

Renlighet

9,2/10

Personal och service

9,2/10

Bekvämligheter

9,2/10

Boendets skick och faciliteter

9,0/10

Hållbarhet

Recensioner

10/10 Fantastiskt

Michelle, Waterford

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful building. Staff was warm and friendly
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Nasser

Gillade: Bekvämligheter
The hotel is beautiful and staff are so amazing. The only issue I had was the bathroom for ocean view room is very small. Also, ocean view room has a small window and on the side of the room.
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Paul

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice place, but very expensive.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Laura

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The best
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Ana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Thank you
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

AJAY

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Top class 5 star hotel, beautiful views from the bar, onsite restaurants and pools. Great rooms as well. Highly recommended.
Bodde här 5 nätter i april 2024

8/10 Bra

Diana, East haven

Reste i grupp
Gillade: Renlighet, personal och service och bekvämligheter
Hotel staff were nice and concierge was super helpful. I would say the facilities were a little worn. Phone and closet were dusty in room, shower leaked outside area. However these are minor.
Bodde här 4 nätter i april 2024

6/10 Okej

Brayanth

Reste med sin partner
Pool was closed a few days
Bodde här 8 nätter i april 2024

10/10 Fantastiskt

Charlene

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Rania

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a very pleasant and relaxing stay at the Condado Vanderbilt. The hotel staff was very professional and helpful and the location on the beach is just perfect. We will be back:)
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

James

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Awesome stay at an awesome property
Bodde här 3 nätter i mars 2024

6/10 Okej

Juana

Gillade: Renlighet, personal och service och boendets skick och faciliteter
The property was clean the staff was nice.
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Ashley

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My ocean view room had a great balcony. I enjoyed the multiple pools! It's a little pricey given what you get and the food and drinks on the resort are crazy expensive. As long as you know that going in, it's a great stay!
Bodde här 3 nätter i april 2024

6/10 Okej

Ira

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
The bathroom toilet ran for several days before being fixed on the second attempt. The Ola Cafe was not good. I had to send back pancakes that were inedible. I tried a pick up order and they got it wrong, which required me to have to return and wait a second time for it. It’s a shame because it overlooked the ocean. The staff were incredibly pleasant and helpful.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Danielle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Stephen Lewis

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Everyone is wonderful at the Condado Vanderbilt
Bodde här 4 nätter i april 2024

6/10 Okej

Stephen

Reste med sin partner
Gillade: Bekvämligheter och boendets skick och faciliteter
Property was amazing. Bellboys superb. A few issues with room, ie lock stopped working locked us out, house keeping missed us two days and phone was to be repaired cause it kept flashing. Never happened. Not the kind of room We thought we’d get. Resort fee a bit high.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

nilloofar

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Beautiful hotel with incredible staff. Highly recommend.
Bodde här 6 nätter i april 2024

10/10 Fantastiskt

Colleen, Oak Island

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Everything was great! Property, pools, restaurants
Bodde här 4 nätter i mars 2024

2/10 Väldigt dåligt

Chelsea

Reste med familjen
Gillade: Renlighet och boendets skick och faciliteter
Gillade inte: Personal och service
Guest services prefers the guests that are there for events. There are extra charges after you prepay for accommodations. If you open the windows, everything in the room will be wet. You have to ask for everything that is supposed to be included in your stay. There is no early check in. There are no airport shuttles. Overpriced food and property. The area is nice but the hotel is not worth paying for. Choose better and book directly so you can resolve issues.
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Lauren N, union

Reste med familjen
Gillade: Bekvämligheter
The property was great. The service was excellent. Our room service concierge Francisco was amazing and Gian from tour service concierge was amazing too. He was so nice and helpful.
Bodde här 4 nätter i april 2024

6/10 Okej

Joseph

Gillade: Renlighet och personal och service
1) Bathroom glass door was not functioning properly to the toilet area. Top of the door was interfered with the fixed portion of the glass. A technician must look into it and fix it. 2) Toilet was not flushing properly some of the times. It needs new flapper, chain and flush handle. 3) The list said that snack/ chocolate will be replenished every day and mentioned to enjoy them. However, most of the days chocolate was not provided and when asked, they said that they did not have it in their cart. 4) I was surprised with resort fees charged every day and they were not same all the days. The fees were too high for the services we have received.
Bodde här 6 nätter i april 2024

8/10 Bra

adam

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We truly had a great time while staying at the Condado Vanderbilt. The best part of our trip was the impeccable service we received during our entire stay. Most specifically at the pool during the day. Michael and Luis were more than attentive to our needs and went way above and beyond to make sure we had everything we needed. The main pool was closed for repair which was upsetting at first but because of Michael and Luis it turned out to be completely fine. The food at the hotel is good but completely overpriced ($25 for a kid size plate of plain pasta and butter with a bit of grated cheese and bread) and very limited options (lunch and dinner menus are the same). But overall, it is definitely a very nice place to stay.
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Allison

Gillade: Renlighet och boendets skick och faciliteter

8/10 Bra

Bryan Maxwell, Royal Oak

Gillade: Personal och service
Bodde här 5 nätter i april 2024

10/10 Fantastiskt

Todd

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff and location make the Vanderbilt special. The views are gorgeous and the staff is so nice and respectful. Attention to detail is fabulous. Would highly recommend and hope to visit again!!
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Josh

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel is beautiful and the staff was amazing!
Bodde här 2 nätter i april 2024

10/10 Fantastiskt

Stan, Chicago

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
A lovely property.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

agissely

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved , loved , loved the Vanderbilt ! The staff so so nice . David one of the waiter at Ola was wonderful, already booking our next stay
Bodde här 3 nätter i april 2024

10/10 Fantastiskt

Adelious

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Hands down a great relaxing stay..Will book there again on my next stay to P.R.
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

vc

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Wonderful time for a quick weekend vacation. Amazing property with views that made us not want to leave the pools. Our room probably need just a little update and maintenance, but nothing took away from our enjoyment. Highly recommend
Bodde här 3 nätter i april 2024

8/10 Bra

melissa t

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
My husband and I had a wonderful time here. We loved our patio it was huge. We did a lot of exploring so we didn’t stay at the hotel a lot. I did feel like the pool area was a little small and definitely could have used some music. But it was beautiful. Overall a nice hotel. The maid service was very nice and pleasant. Overall a nice experience.
Bodde här 4 nätter i april 2024

4/10 Dåligt

Ignacio

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Nothing was especial or unic about this property. Too expensive. My room, we had alot of problems with the toilet, and they never fixed right. Telephone never worked,
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

jean

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i mars 2024

10/10 Fantastiskt

roy

Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Sandro, Springfield

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Luxury
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Andrew

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 5 nätter i februari 2024

10/10 Fantastiskt

Tatsiana

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent staff, hotel is luxury and comfortable. The room upgrade was provided for no additional fee. The room was the corner studio with two balconies. The only downside is daily cleaning wasn’t so good.
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

KEDARNATH, THE WOODLANDS

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great location/ staff were friendly and helpful Will plan to here again in the future
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Matthew

Bodde här 2 nätter i mars 2024

8/10 Bra

Jonathan

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Jalen

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Amazing property definitely worth the price
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Greg A.

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We booked here because of the location and the prestine property! But the staff is amazing here. Very friendly and eager to help and assist. Luis Alvarez is a leader in that department. Our flight was cancelled and we had to extend 3 days. Luis went out of his way to make sure we were taken care of and made the changes painless. Then thanked us for staying with them at the Vanderbilt. Plus making us laugh and smile when we could have been stressed out from our flight cancellation ordeal.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Debra, Rochester Hills

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The hotel was just beautiful. Our room was very comfortable. They had a nice variety of restaurants on-site for both the casual and upscale dining experience. The infinity pool overlooking the ocean was phenomenal. To top it off, the staff was friendly, helpful, and provided outstanding service.
Bodde här 9 nätter i mars 2024

6/10 Okej

Young

Gillade: Renlighet och personal och service
Limited entertainment opportunities, especially for teenage kids; no water sports activities except for unprofessional kayaking and outdated paddleboard nearby; no referral for other water related activities such as jet skiing; no adult pools for swimming; no whirlpools near main (mediocre wading pool). No play area for children. No activity area for older kids. Too focused on business meetings. Hotel should invest in the next door property and develop a true resort facility with real pool for adults and enter into agreements with water activities center in close proximity to hotel Otherwise, boring!
Bodde här 6 nätter i mars 2024

10/10 Fantastiskt

Peter T

Reste med familjen
Gillade: Renlighet, bekvämligheter och boendets skick och faciliteter
Amazing view from both decks. Sunrise from our dining room deck felt like we were on a private deck on a Cruise ship. Our deck off the living room gave us ocean, pool, and sunsets. We were celebrating our 25th anniversary and our Butler went beyond expectations. Would definitely recommend staying here.
Bodde här 7 nätter i mars 2024

10/10 Fantastiskt

Kate

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
We had a great time. All of the staff were so welcoming and helped us with everything.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

Brandon

Reste i grupp, Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Would recommend to anyone. Wonderful staff and beautiful views. In hotel dining slightly expensive.
Bodde här 4 nätter i mars 2024

10/10 Fantastiskt

sandra, brooklyn

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This is my fifth stay at the Condado Vanderbilt. I love the size of the property, in-facility dining options, but also close to a busy shopping and dining area. Staff are pleasant, helpful and always present to assist. I always feel safe, and enjoy the quietness. Highly recommend!
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

Jisquianne, Brooklyn

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The property was beautifully decorated and everything had a reason. The staff was very friendly and helpful. Plenty of things to do at the hotel with the constant entertainment. Would definitely stay here again. And the fact that it was on the water was a great plus
Bodde här 2 nätter i mars 2024