3 utomhuspooler, parasoller och solstolar
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Recensioner av Embassy Suites by Hilton Dorado del Mar Beach Resort

3.5 out of 5
Embassy Suites by Hilton Dorado del Mar Beach Resort
201 Dorado Del Mar Boulevard, Dorado

Recensioner

7,4

Bra

10 - Fantastiskt i betyg. 341 av 1001 recensioner" "
8 - Bra i betyg. 254 av 1001 recensioner" "
6 - Okej i betyg. 188 av 1001 recensioner" "
4 - Dåligt i betyg. 116 av 1001 recensioner" "
2 - Väldigt dåligt i betyg. 102 av 1001 recensioner" "

7,6/10

Renlighet

7,8/10

Personal och service

7,0/10

Bekvämligheter

7,2/10

Boendets skick och faciliteter

7,4/10

Hållbarhet

Recensioner

8/10 Bra

Daniel

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 4 nätter i maj 2024
Svar från Ana Martinez 20 maj 2024
We appreciate your review, hopefully we will be able to see you again soon!

10/10 Fantastiskt

Gabriel

Reste med familj och småbarn, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Muy buena
Bodde här 1 natt i maj 2024
Svar från Ana Martinez 20 maj 2024
Gracias por dejar su review, esperamos que haya disfrutado y esperamos verle pronto.

6/10 Okej

Randall

Reste i grupp
The property needed updating. Limited dining choices for people that don’t have a car.
Bodde här 1 natt i maj 2024
Svar från Ana Martinez 16 maj 2024
Thank you, for taking the time to write about your experience in our resort. We apologize for not meeting your expectations; we strive to create our guest the best memories. We will share your experience with our team in efforts to improve and take corrective action

10/10 Fantastiskt

Alice

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
It was.
Bodde här 3 nätter i maj 2024
Svar från Ana Martinez 15 maj 2024
Thanks for your review, we hope you come visit us again soon!

10/10 Fantastiskt

Rosa, New Rochelle

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 1 natt i april 2024
Svar från Ana Martinez 15 maj 2024
Gracias por compartir su experiencia con nosotros, esperamos verle pronto!!

6/10 Okej

Donald

To many kids!!!
Bodde här 4 nätter i maj 2024
Svar från Ana Martinez 14 maj 2024
Thanks for leave your review; we are sorry we did not meet your expectations. Hopefully in the future you can give us a second opportunity.

8/10 Bra

Caroline

Bodde här 5 nätter i mars 2024
Svar från Ana Martinez 15 maj 2024
Thanks for leaving your review, we hope to see you again soon!

10/10 Fantastiskt

Joe

Bodde här 2 nätter i maj 2024
Svar från Ana Martinez 14 maj 2024
Thanks for leaving your review, we hope to see you again soon!

8/10 Bra

Ambar

Balcony had an amazing view to the sea. The breakfast was excellent except for the coffee which was mostly water. Room had some bad smell and water leaking from the ceiling
Bodde här 2 nätter i maj 2024
Svar från Ana Martinez 13 maj 2024
Thank you for leaving your review, we hope in the future you can give us a second opportunity to meet your expectations.

10/10 Fantastiskt

Zindy

Reste med familj och småbarn, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Elevators were constantly being maintenanced but overall a great experience!
Bodde här 2 nätter i maj 2024
Svar från Ana Martinez 13 maj 2024
Thank you for your review, hopefully we will see you again soon!

10/10 Fantastiskt

MARK

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff was wonderful.
Bodde här 2 nätter i maj 2024
Svar från Ana Martinez 17 maj 2024
Thanks for leaving your review, we hope to see you again soon!

8/10 Bra

jermaine

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 7 nätter i april 2024
Svar från Ana Martinez 6 maj 2024
Thank you for leaving your review, we hope to see you again!!

10/10 Fantastiskt

Jimena

Gillade: Renlighet och boendets skick och faciliteter
Bodde här 4 nätter i mars 2024
Svar från Ana Martinez 3 maj 2024
Thank you for taking from your time on leaving your review, we hope to see you again soon!

2/10 Väldigt dåligt

Laura

Bodde här 3 nätter i april 2024
Svar från Ana Martinez 2 maj 2024
Thank you for sharing your feedback. We would have love to have more details, so we could take corrective action and Make it Right for you and all of our guests. We hope if you are ever in our area, you could give us another opportunity to improve your perception of us and show you our Embassy way

6/10 Okej

Joseph

Reste med sin partner
Gillade inte: Personal och service
A little old and outdated.
Bodde här 9 nätter i april 2024
Svar från Ana Martinez 29 apr. 2024
Thank you for sharing your feedback. We would have love to have more details, so we could take corrective action and Make it Right for you and all of our guests. We hope if you are ever in our area, you could give us another opportunity to improve your perception of us and show you our Embassy way.

6/10 Okej

Altarique

Reste med familjen
Gillade: Boendets skick och faciliteter
The property is too far from.the city
Bodde här 5 nätter i januari 2024
Svar från Ana Martinez 29 apr. 2024
Thank you for taking your time on leaving your feedback.

10/10 Fantastiskt

Ambra

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i april 2024
Svar från Ana Martinez 1 maj 2024
Thanks for taking from your time on leaving your review, we hope to see you again soon.

8/10 Bra

Randall

Bodde här 2 nätter i april 2024
Svar från Ana Martinez 20 maj 2024
Thank you for leaving your review, we hope to see you again!

8/10 Bra

Andrea

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
It’s an odor property, but we were very happy with it overall. Great view from our balcony of the ocean, nice and friendly staff.
Bodde här 3 nätter i mars 2024
Svar från Ana Martinez 29 apr. 2024
We are very glad to hear that, we hope we will see you in the future!

10/10 Fantastiskt

Julio

Gillade: Renlighet och personal och service
Bodde här 1 natt i april 2024
Svar från Ana Martinez 29 apr. 2024
Gracias por compartir su experiencia con nosotros, esperamos verle pronto nuevamente.

6/10 Okej

Yanira

Gillade: Boendets skick och faciliteter
This resort only had 2 restaurants in it and 1 in front. The first night mom found a hair on her plate of food and only got a $7 discount. The drinks were super light. The sofa bed was broken. The workers however were very nice the whole time. My family enjoyed the pools, music and the beach. I will not come back but it was an average stay.
Bodde här 3 nätter i april 2024
Svar från Ana Martinez 26 apr. 2024
Thank you for sharing your feedback. We would have love to have more details, so we could take corrective action and Make it Right for you and all of our guests. We hope if you are ever in our area, you could give us another opportunity to improve your perception of us and show you our Embassy way.

6/10 Okej

Gulnaz, Middle Village

Bodde här 5 nätter i april 2024
Svar från Ana Martinez 26 apr. 2024
Thank you for sharing your feedback. We hope to see you again!!

8/10 Bra

William

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 2 nätter i april 2024
Svar från Ana Martinez 16 apr. 2024
Thank you for taking your time to complete our survey and provide us with your feedback on your recent visit to our hotel. We hope to see you again!

6/10 Okej

Liliana

Reste med familjen
Gillade inte: Boendets skick och faciliteter
Property needs maintenance
Bodde här 6 nätter i april 2024
Svar från Ana Martinez 15 apr. 2024
Thanks for sharing your experience, currently we are working on it. Hopefully in the future you can give us a second chance to meet your expectations.

6/10 Okej

Shanna

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Overall we had a great stay. The hotel could use updating. Dinner was great. Loved having breakfast each morning. Would be nice to have more variety of fruit.
Bodde här 5 nätter i april 2024
Svar från Ana Martinez 11 apr. 2024
Thanks a lot for your feedback, we hope you had a great stay with us!

10/10 Fantastiskt

erica renee

Bodde här 4 nätter i mars 2024
Svar från Ana Martinez 11 apr. 2024
Thanks for leaving your review, we hope to see you again!

6/10 Okej

Ercilio, Saint Cloud

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Gillade inte: Boendets skick och faciliteter
I like the area, the breakfast and the food of the restaurant and the beach. What I didn't like: The pool need to update and the building should be renovated. I have bad experience with one of the bartender of the restaurant in the pool area. I bought a drink, whiskey with coconut water. I paid $13.38. I asked to him to add a little more whiskey because the drink tasted like coconut water only and he refused and asked for an extra of $5.00 to add whiskey to the drink. I felt cheated.
Bodde här 5 nätter i mars 2024
Svar från Ana Martinez 9 apr. 2024
Thank you for sharing your experience with us. We are very sorry you had a bad experience at the bar, I will be taking the incident to the manager of the area. Hopefully in the future you can give us a second chance to meet your expectations.

8/10 Bra

Jennifer

Gillade: Renlighet och personal och service
Bodde här 3 nätter i april 2024
Svar från Ana Martinez 9 apr. 2024
Thank you for your review, we hope to see you again with us!

6/10 Okej

Rebekah

Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Ana Martinez 9 apr. 2024
Thanks for sharing your experience with us!

10/10 Fantastiskt

Jennifer

Reste med sin partner
Gillade: Renlighet, personal och service och bekvämligheter
A lot of places to eat and casino private are of the beach and pool was very nice
Bodde här 4 nätter i april 2024
Svar från Ana Martinez 7 apr. 2024
Thank you for leaving your review! We hope you had a great stay with us.

4/10 Dåligt

Tyrone

Gillade: Renlighet
Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 6 nätter i mars 2024
Svar från Ana Martinez 7 apr. 2024
Thank you for sharing your review, we hope you had a great stay with us!

6/10 Okej

Monique

Bodde här 2 nätter i mars 2024
Svar från Ana Martinez 7 apr. 2024
Thanks for sharing your experience with us.

10/10 Fantastiskt

John

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 8 nätter i februari 2024
Svar från Ana Martinez 10 maj 2024
Thank you for leaving your review, we hope you had a great stay with us!

8/10 Bra

Brittney Irene

Reste med familj och småbarn
Gillade: Renlighet och personal och service
My stay was perfect the only thing I didn't like was the parking you have to walk past the casino to get to the parking lot otherwise wonderful hotel
Bodde här 5 nätter i mars 2024
Svar från Ana Martinez 3 apr. 2024
Thanks for sharing your experience with us, we are very happy to hear that you had a great stay. Hopefully we will see you again soon!

8/10 Bra

Jose A

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Love it staff very nice
Bodde här 2 nätter i mars 2024
Svar från Ana Martinez 2 apr. 2024
We appreciate your review, and it makes us very happy to hear that you had a great stay. Hopefully we will see you again soon!

8/10 Bra

NYDIA

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The ambiance is very friendly and the pool was great for the children
Bodde här 3 nätter i mars 2024
Svar från Ana Martinez 1 apr. 2024
Thank you for sharing your experience with us, we hope to see you again in the future!

6/10 Okej

Veronica

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Limited chairs in the pools and cleanliness and services in beach area can be improved too ( as chairs, bar services, etc.).
Bodde här 1 natt i mars 2024
Svar från Ana Martinez 1 apr. 2024
Thanks for leaving your recommendations to our hotel, we hope you had a good stay with us.

10/10 Fantastiskt

Carol Soon

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staying at Embassy suites Dorado was very enjoyable. The pools were great and the beach was enjoyable. Parking was easy and it was great to be in a gated community for our first visit to Puerto Rico.
Bodde här 7 nätter i mars 2024
Svar från Ana Martinez 1 apr. 2024
Thank you for sharing your experience with us, we are very happy to hear that you had a good time. Hope to see you again!

4/10 Dåligt

Joel

Reste med familj och småbarn
Gillade inte: Boendets skick och faciliteter
Gorgeous view the pool area is amazing the easy access on the beach is a plus my issue with this resort is the rooms are dated and falling apart, the elevator buttons hardly work, the jacuzzi wasn’t working, the breakfast was mediocre, this was the only resort I’ve ever had where I needed to get ahold of the front desk more than once because of issues with the room or parking and it was more than 3 times, the lobby area is amazing with the koi pond that wraps around into a seating area the pool is huge and beautiful but too many minor issues that adds on making the vacation a little unpleasant or inconvenience
Bodde här 6 nätter i mars 2024
Svar från Ana Martinez 1 apr. 2024
We are very sorry to hear that your experience was not as pleasant as we wish, hopefully in the future you can give us a second chance to meet your expectations.

8/10 Bra

Duane K

Reste med familjen
Gillade: Renlighet och personal och service
Lunch and early dinner steered to the pool bar. Extremely slow and impersonal. Pool bar mgr. seemed put out by having to take drink and food orders. Most employees were friendly and respectful.
Bodde här 6 nätter i mars 2024
Svar från Ana Martinez 1 apr. 2024
Thanks for sharing your experience, we hope to see you in the future.

10/10 Fantastiskt

Obed

Reste med familj och småbarn
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The view of the ocean is amazing!… Staff were very friendly
Bodde här 4 nätter i mars 2024
Svar från Ana Martinez 27 mars 2024
Thanks for your review, we hope to see you again very soon!!

2/10 Väldigt dåligt

julian

Gillade inte: Renlighet och personal och service
Bodde här 8 nätter i mars 2024
Svar från Ana Martinez 28 mars 2024
Thanks for leaving your review. We are sorry to hear that your experience was not as pleasant as we would like to be. Hopefully in the future you can give us a second chance to meet your expectations.

4/10 Dåligt

Edwin

Bodde här 4 nätter i mars 2024
Svar från Ana 27 mars 2024
Thanks for giving us your feedback. We hope you had great stay with us, we hope to see you again.

2/10 Väldigt dåligt

Daylis

Gillade inte: Renlighet, personal och service och boendets skick och faciliteter
The first night the hotel had no hot water and the front desk supervisor Joshua told me to shower with Cold water, that it was very normal and that he showers like that. That I could still go on with my plans by simply showering with cold water. That he had no other rooms and that I was more than welcome to leave to another hotel.
Bodde här 3 nätter i mars 2024
Svar från Ana 19 mars 2024
We are very sorry to hear that your experience was not as pleasant as we expected. We hope in the future you ca give us a second chance to meet your expectations.

8/10 Bra

Brian J

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Had a real good time at the resort everything around as for as good and entertainment is about 5-10 mins hotel clean and good service
Bodde här 3 nätter i mars 2024
Svar från Ana 18 mars 2024
Thanks for sharing your experience with us! We appreciate you!

10/10 Fantastiskt

Benjamin

Great place
Bodde här 6 nätter i mars 2024
Svar från Ana 18 mars 2024
We are happy to hear your experience was great! Hope to see you again!

6/10 Okej

David

Gillade: Personal och service och bekvämligheter
Meh
Bodde här 2 nätter i mars 2024
Svar från Ana 15 mars 2024
Hello and thank for your review, we hope to see you again soon!

6/10 Okej

Alison Lea

Bodde här 7 nätter i mars 2024
Svar från Ana Martinez 1 apr. 2024
Thank you for sharing your review, we hope to see you again soon!

8/10 Bra

Alicia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Nice pool and beach!
Bodde här 7 nätter i februari 2024
Svar från Ana 13 mars 2024
Thank you for your review, we hope to see you again!

8/10 Bra

Hoon

Reste med familjen
Gillade: Renlighet, personal och service och bekvämligheter
Lovely place. Hotel is located in gated area (which depending who is guarding - you are asked who you are and where you are going). Location was convenient for us.
Bodde här 6 nätter i februari 2024
Svar från Ana 14 mars 2024
Thanks for your review, we hope you had a good stay with us!