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Recensioner av S.J. Suites Hotel

3 out of 5
S.J. Suites Hotel
Fortaleza Street N 253, San Juan

Recensioner

7,6

Bra

10 - Fantastiskt i betyg. 99 av 261 recensioner" "
8 - Bra i betyg. 81 av 261 recensioner" "
6 - Okej i betyg. 36 av 261 recensioner" "
4 - Dåligt i betyg. 19 av 261 recensioner" "
2 - Väldigt dåligt i betyg. 26 av 261 recensioner" "

8,0/10

Renlighet

8,6/10

Personal och service

6,8/10

Bekvämligheter

7,0/10

Boendets skick och faciliteter

7,2/10

Hållbarhet

Recensioner

8/10 Bra

April

Reste i grupp
Gillade: Boendets skick och faciliteter
It’s was in a good spot for walking around and shopping
Bodde här 2 nätter i april 2024

8/10 Bra

Joaqin

Gillade: Renlighet
👍
Bodde här 3 nätter i mars 2024

10/10 Fantastiskt

Keisha

Gillade: Personal och service, bekvämligheter och boendets skick och faciliteter
It is always a pleasure to stay at and location is everything
Bodde här 4 nätter i april 2024

10/10 Fantastiskt

Tatiana

Bodde här 2 nätter i april 2024

8/10 Bra

VICTOR ENRIQUE

Bodde här 2 nätter i april 2024

8/10 Bra

Juan

Gillade: Renlighet och bekvämligheter
Cerca de todo Viejo San Juan. Limpieza exelente.
Bodde här 2 nätter i mars 2024

8/10 Bra

Stephanie

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Good value and great location!
Bodde här 5 nätter i mars 2024

10/10 Fantastiskt

María de L

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
El hotel está bien ubicado y es económico. Tiene una sala común donde te puedes tomar un café gratis, además tiene un microondas disponible para todos los huespedes.
Bodde här 2 nätter i mars 2024

2/10 Väldigt dåligt

Andres

Reste med sin partner
The property wasn’t ready when I check in it was late for two hours. I should get discount and plus they charge me $25 for a towel / when I don’t use public towels, I got my own personal towel
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Alicia

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Gillade inte: Bekvämligheter
The staff was wonderful but the property needs work. Very dingy.
Bodde här 1 natt i mars 2024

2/10 Väldigt dåligt

Sheryl

Reste med familjen, Reste med sin partner
Gillade: Personal och service
Gillade inte: Bekvämligheter och boendets skick och faciliteter
The location was great, and staff was friendly but the property smelled of mold. When waking up congested I knew I needed to leave early, I requested to check out early but was still charged for the second day of my stay.This property appears to recently been renovated, and essentially an empty room was sectioned off into individual rooms with very thin walls.
Bodde här 2 nätter i mars 2024

8/10 Bra

Kathleen

Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Booked this to stay overnight coming and going for a cruise. Absolutely walkable even with our luggage to the dock. The gentleman at the front was accommodating and let us stow our stuff when we got there early. Unfortunately for some reason there were some guests who were essentially refusing to leave on time and left the premises in such a state that it was several hours before we could check in. The man was clearly embarrassed and couldn’t have been more apologetic. He offered us a no charge late stay the next day. We declined because our flight was early but he attempted to make it right and that’s appreciated. We were very understanding, yet tired so we opted to grab dinner he gave us a lovely recommendation for a close by restaurant. Came back, slept and grabbed an Uber in the morning. It was clean, quiet, safe and close to the departure for our cruise. Checked all our boxes.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Andrew

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Super safe building close to all the happenings in San Juan. I stayed here before my Virgin Voyage.
Bodde här 1 natt i mars 2024

4/10 Dåligt

Dionne, Ventura

Bodde här 1 natt i mars 2024

10/10 Fantastiskt

judith

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
The staff was very friendly and helpful. Had some problem finding place as cab dropped us off in wrong street, but desk clerk was able to help us find it.
Bodde här 2 nätter i mars 2024

6/10 Okej

CRISTIAN

Reste med familjen
Gillade inte: Bekvämligheter och boendets skick och faciliteter
It is an old hotel in Old San Juan. The location is excellent! The hotel was very basic with a bed, a fridge and a closet. Very old and needs a good upgrade. The sink in the bathroom broke and the guy from the front desk came and looked at it but that was it...nobody came to fix it. Also the air conditioning never stops. It was cold and we were not the only ones complaining about it. The most upsetting part was that our room didn't have a window. When we went to the front desk to ask for a room with a window we were told that in San Juan the hotels don't have windows...you specifically have to ask for a room with a window. I had no idea that there are hotels without windows. In the end after a lot of insisting we got a room with a window. So when you book a room in any San Juan hotel and if you really need a window you have to ask for one! It was a first for us! I would only recommend this hotel just for the location.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

JOSE, Spring Valley

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Great staff at check in. Very friendly personnel.
Bodde här 1 natt i mars 2024

10/10 Fantastiskt

Francisco

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
This hotel is an excellent option: affordable, vary centric, with outstanding amenities. This is the best low-price hotel in San Juan.
Bodde här 2 nätter i mars 2024

8/10 Bra

John

Reste med familjen
Gillade: Personal och service
Gillade inte: Bekvämligheter
The hotel is a great location in old San Juan. You can walk everywhere. The rooms were dirty and old. Blow dryer did not work. No controls for temperature. The hotel controls the temperature. We were only there for less than 24 hours so for the cheap price it was ok.
Bodde här 1 natt i februari 2024

8/10 Bra

GIACOMO

Reste i grupp, Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Tutto molto bello pulito personale ok, unica cosa da segnalare aria condizionata centralizzata troppo freddo
Bodde här 4 nätter i februari 2024

4/10 Dåligt

Joan Y

Gillade inte: Renlighet och boendets skick och faciliteter
Property is EXTREMELY DATED in need of major renovations. Location is excellent! Overall, I didn’t feel safe staying at the property !
Bodde här 1 natt i mars 2024

8/10 Bra

Rene

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Good location
Bodde här 2 nätter i mars 2024

8/10 Bra

Christine

Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Loved the location of this place and the helpful staff. Our room was fine but the aircon was very cold. They tried to fix and there was some improvement but it didn’t last. We weren’t able to adjust ourselves. That’s the only downside.
Bodde här 2 nätter i februari 2024

6/10 Okej

Amit

Affärsresenär
Gillade: Renlighet och personal och service
The hotel was decent but very old. The girl at the reception I believe her name was Vinccenza was a sweetheart and very accommodating. Initially when I got the room assigned I had to go back and ask to switch the room as it was in the corner and very dark with minimal light. I shared with her that I’m too claustrophobic and right away she moved me to a better room with brighter windows. The only drawback I felt was there is no thermostat in the rooms to control the temperature. The hotel sets the temperature for the entire hotel. Unfortunately it was hot for me to stay there during my 4 nights stay. I got a portable fan from a friend to use during my stay there. Also they advertise coffee/pastries but it’s just coffee but you have to go after 9am to get it as they don’t brew it before that. A little odd but that’s the only two things I can say were negative about the place. Room service was great and they were great with change of towels and making the bed everyday. Overall a decent place to stay for a lower price compared to other places nearby. It is definitely centrally located in old San Juan.
Bodde här 4 nätter i februari 2024

4/10 Dåligt

Arnold

Reste i grupp
Gillade inte: Renlighet och boendets skick och faciliteter
Stayed here one night, prior to our cruise. Great location in the old city. But a tired hotel with stained carpets, etc. The worst aspect was there was no control for the air conditioning ('central air' but no thermostat in the rooms). We had an interior room with no window and a constant flow of cold air, making the room feel more like an icebox. They provided us with extra blankets (which helped) and we wore toques to sleep!
Bodde här 1 natt i februari 2024

10/10 Fantastiskt

Tatsuya

Gillade: Renlighet, personal och service och boendets skick och faciliteter
Bodde här 3 nätter i februari 2024

6/10 Okej

Sylwester

Bodde här 1 natt i februari 2024

8/10 Bra

Damaris

Reste i grupp
Gillade: Personal och service och boendets skick och faciliteter
Quiet, centralized, nice staff, it was a great experience.
Bodde här 1 natt i februari 2024

8/10 Bra

Rondall

Reste med familjen
Gillade: Renlighet, personal och service och boendets skick och faciliteter
This is a nice little hotel. The rooms are inexpensive compared to many in the area (it is a tourist destination) and the location is fantastic for walking around Old San Juan. The hotel was a little hard to find as the entrance is nondescript, but we eventually sorted that out. If you have a car you need to park elsewhere - we used La Puntilla parking lot less than a 10 minute walk away for $3 a day - as there is no chance of finding street parking. The hotel is a great place if you are looking for a base to explore the area, but is not a 'destination' in and of itself. There are no sweeping views of the coast, and no in house dining - if that's what you're looking for then this is not for you. The best part of this hotel is the staff. Cristobal at the desk is possibly the nicest and most helpful man you'll ever meet, and is a wealth of information on what's good in the area. If I return to PR I'll stay here again.
Bodde här 4 nätter i februari 2024

10/10 Fantastiskt

Connie

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Staff ver accommodating
Bodde här 4 nätter i december 2023

6/10 Okej

Justin

Gillade: Personal och service
Gillade inte: Renlighet och boendets skick och faciliteter
Bodde här 2 nätter i februari 2024

8/10 Bra

David

Reste med familjen, Reste med sin partner
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
I loved the location of the place and all staff were courteous. Safe area, very vibrant. I was surprised the window was painted over making it so you felt like you were staying in a box. But, the room was clean and the AC worked. Would use this hotel again.
Bodde här 3 nätter i februari 2024

10/10 Fantastiskt

Marco

Gillade: Renlighet, personal och service, boendets skick och faciliteter och rummets bekvämlighet
Bodde här 1 natt i januari 2024

6/10 Okej

Josh

Reste med sin partner
Gillade: Personal och service
It was a simple boutique hotel. Nothing fancy, clean. Walkable to all of Old San Juan and cruise port. I would not rent a car and try to stay at S.J., just Uber or taxi. Our room was cold, we like cold sleeping but this crossed the line a bit. Staff was friendly.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Scott

Gillade: Renlighet, personal och service och boendets skick och faciliteter
We were early for check in but they let us check in. Not a fancy place but clean and convenient. Meets all of our needs Great staff and great place.
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Mary

Reste i grupp, Reste med sin partner
Gillade: Renlighet, personal och service och boendets skick och faciliteter
Very Old San Juan. Basic services great location. Good for short stay.
Bodde här 1 natt i januari 2024

8/10 Bra

Arla, Riverdale

Bodde här 1 natt i januari 2024
Svar från Rafael S 24 jan. 2024
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

4/10 Dåligt

cesar

Gillade inte: Personal och service och boendets skick och faciliteter
Bodde här 1 natt i januari 2024

10/10 Fantastiskt

Candace

Reste i grupp
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 1 natt i december 2023
Svar från Rafael S 24 jan. 2024
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

10/10 Fantastiskt

Beth

Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Bodde här 3 nätter i januari 2024
Svar från Rafael S 24 jan. 2024
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

2/10 Väldigt dåligt

Joselyn

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Very bad place to stay
Very bad experience to expensive for what you get. The room smells awful and bathroom tile floors were all scratched. The room very small no windows if you are claustrophobic avoided this place. Looks like the owner doesn't care about maintenance. The hotel should get some very good maintenance. I couldn't sleep with the smell in the room.
Bodde här 1 natt i december 2023

6/10 Okej

Armando

Reste med sin partner
Gillade: Personal och service
Gillade inte: Boendets skick och faciliteter
The property has central AC, so you cannot adjust the room temperature to your liking.
Bodde här 2 nätter i december 2023

10/10 Fantastiskt

Serafin

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Excellent location, accessible on foot to everything you want to do.
Bodde här 4 nätter i december 2023
Svar från Rafael S 24 jan. 2024
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

6/10 Okej

Machiko

Gillade: Renlighet och personal och service
Gillade inte: Boendets skick och faciliteter
Convinient area and friendly and helpful staff. Room was too cold. No coffee machine and room phone.
Bodde här 3 nätter i december 2023

10/10 Fantastiskt

Roshan

Bodde här 5 nätter i december 2023

4/10 Dåligt

luzmaria

Gillade: Renlighet och personal och service
Gillade inte: Bekvämligheter
the room i got, had no windows. The only microwave is in the lobby, which closes after a certain time. I read that there were "business services" but yet there were no computers available to conduct business on. There is nowhere to regulate the a/c so you're stuck with whatever setting the building is on. The clerk was nice and that is the only good thing i have to say besides the place was clean. I wouldn't recommend and wouldn't rent this place again
Bodde här 4 nätter i december 2023

6/10 Okej

Eira

Gillade inte: Renlighet, boendets skick och faciliteter och rummets bekvämlighet
Not happy
Not what you expect for $190. Very sparce room. AC in some rooms freezing and in others barely adequate. One night only for us, however would mot stay again.
Bodde här 1 natt i december 2023

10/10 Fantastiskt

Cynthia

Bodde här 2 nätter i december 2023

8/10 Bra

Frank, Whispering Pines

Reste med familjen
Gillade: Renlighet, personal och service, bekvämligheter och boendets skick och faciliteter
Very convenient place to stay in Old San Juan. Very centric and friendly staff.
Bodde här 2 nätter i december 2023
Svar från Rafael S 24 jan. 2024
Thank you so much for taking the time to share your feedback! We are delighted to hear that you enjoyed your stay at our hotel. It's great to know that our Hotel SJ Suites met your expectations. We appreciate your support and look forward to welcoming you back for an even more exceptional experience in the future.FrontDesk & ManagementRafael S

2/10 Väldigt dåligt

Martin

Affärsresenär
Gillade inte: Renlighet, personal och service och bekvämligheter
The room was like a closet. No windows! Air conditioner running on high with no control. No desk or chair. Small refridge no microwave. The hotel is in a great location but has no parking and street parking in Old San Juan is almost non-existent. Can't in good faith recommend this place.
Bodde här 3 nätter i december 2023